> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cognigy SaaS Service Health

The *Cognigy SaaS Service Health* platform lets Cognigy SaaS customers access real-time and historical data on system performance.

Within the platform, you can do the following:

* **Check Statuses by Product**. View the current status and daily performance metrics for each specific product offered by Cognigy. This information enables you to monitor the health of the services you rely on.
* **View Past Incidents**. Access detailed incident history to review past issues and their resolutions. This information helps you track the system reliability over time.
* **Subscribe to Updates**. Stay informed by subscribing to updates. You will receive notifications about system performance and incidents through your preferred communication channels.

## Availability

* Cognigy SaaS. The platform is available at [status.cognigy.ai](https://status.cognigy.ai/).

## Subscribe to Updates

To subscribe to updates, follow these steps:

1. Open the Cognigy SaaS Service Health platform.
2. In the upper-right corner, click **Subscribe to Updates**.
3. Select one of the following channels:
   * **Email** — get email notifications whenever an incident occurs or is resolved.
   * **Phone** — get text message notifications whenever an incident occurs or is resolved.
   * **Slack** — get incident updates and maintenance status messages in Slack.
   * **Atom or RSS Feed** — access incident updates via Atom Feed or RSS Feed.
4. Follow the on-screen instructions to complete your subscription.

## More Information

* [Overview](/ai/administer/installation/overview)