> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics Steps

In Cognigy.AI, *Analytics Steps* are progress markers that help you monitor the Flow paths users take during interactions with AI Agents. These steps are recorded in the Analytics database and can be analyzed in [Insights](/ai/agents/analyze/insights) or retrieved through the [OData Endpoint](/ai/agents/analyze/odata).

There are two types of Analytics Steps:

* [Node Steps](#node-steps)
* [Intent Steps](#intent-steps)

## Working with Analytics Steps

You can create Analytics Steps in your Flows in **Build > Flows**.

### Node Steps

Node Steps are Analytics Steps that record Node executions in the Analytics database:

1. In the Flow editor, click the Node for which you want to add an Analytics Step.
2. In **Settings > Analytics Step** in the Node editor, enter a name for the step in the **Analytics Step** field and save the Node. The step name can't:
   * Contain the following characters: `/`, `:`, `*`, `?`, `"`, `<`, `>`, `|`, `¥`, `!`, `&`, `$`, `§`, `%`, `{`, `}`, `=`, `»`, `,`, `.`, `;`, `+`, `~`, `#`, `` ` ``, `'`, `°`, `µ`, `€`.
   * Start or end with a whitespace.
   * Be longer than 128 characters.

### Intent Steps

Intent Steps are Analytics Steps that record Intent recognition in the Analytics database:

1. In the Flow editor, navigate to **NLU > Intents** and select an Intent.
2. In **Advanced > Analytics step**, enter a name for the step in the **Analytics step** field. The step name can't:
   * Contain the following characters: `/`, `:`, `*`, `?`, `"`, `<`, `>`, `|`, `¥`, `!`, `&`, `$`, `§`, `%`, `{`, `}`, `=`, `»`, `,`, `.`, `;`, `+`, `~`, `#`, `` ` ``, `'`, `°`, `µ`, `€`.
   * Start or end with a whitespace.
   * Be longer than 128 characters.

<Note>
  Analytics Steps exist in the OData records only after a conversation has triggered them at least once.
</Note>

## More Information

* [Collecting Data](/ai/agents/analyze/collecting-data)
* [Insights](/ai/agents/analyze/insights)
* [OData Endpoint](/ai/agents/analyze/odata)
* [Flows](/ai/agents/develop/projects-and-flows/overview)