> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialogflow

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  <img class="image-center" src="https://mintcdn.com/cognigy-15abf2ba/gMdd3UtLaZzJw9j6/_assets/ai/deploy/endpoint-reference/dialogflow.png?fit=max&auto=format&n=gMdd3UtLaZzJw9j6&q=85&s=851d4515699610934455a7e7301bc58e" alt="Dialogflow Endpoint logo" width="230" height="66" data-path="_assets/ai/deploy/endpoint-reference/dialogflow.png" />
</Frame>

The Dialogflow Endpoint enables you to connect your AI Agent to the [Dialogflow platform](https://dialogflow.cloud.google.com/).

## Prerequisites

* Access to [the Dialogflow platform](https://dialogflow.cloud.google.com/).
* A fallback intent named **Default Fallback Intent** in Dialogflow with webhooks enabled.
* For Phone Gateway, a configured Dialogflow Phone Gateway and a connected phone number.

## Generic Endpoint Settings

Learn about the generic Endpoint settings on the following pages:

* [Endpoints Overview](/ai/agents/deploy/endpoints/overview)
* [NLU Connectors](/ai/platform-features/nlu/external/nlu-connectors/overview)
* [Data Protection & Analytics](/ai/agents/deploy/endpoints/data-protection-and-analytics)
* [Real-Time Translation Settings](/ai/agents/deploy/endpoints/real-time-translation-settings)
* [Transformer Functions](/ai/for-developers/transformers/overview)

## Specific Endpoint Settings

<Accordion title="Dialogflow Settings">
  | **Parameter** | **Description**                                                                                                                                                       |
  | ------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Reparse Slots | A toggle that lets you combine Dialogflow and Cognigy NLU. This feature allows slots found by Dialogflow to be passed to Cognigy.AI and further processed by its NLU. |
</Accordion>

## How to Set Up

### On the Dialogflow Side

<AccordionGroup>
  <Accordion title="1. Access an Agent">
    1. Log in to Dialogflow, then select your agent.
    2. Ensure intents are configured.
    3. Create an intent named **Default Fallback Intent**.
    4. In the **Fulfillment** section of your Dialogflow agent, enter the Endpoint URL to enable webhooks.
  </Accordion>

  <Accordion title="2. Set up Integrations">
    1. Choose from supported integrations:
       * **Built-in Telephony**: AudioCodes, Avaya, Genesys, SignalWire, Voximplant.
       * **Dialogflow Built-in**: Messenger, Phone Gateway, Web Demo, Facebook, Google Assistant (legacy), and more.
       * **Google-contributed Open Source**: Kik, Skype, Twilio, Viber, and more.
    2. Then, follow Dialogflow's instructions to enable Google Actions Account linking.
  </Accordion>
</AccordionGroup>

### On the Cognigy.AI Side

<AccordionGroup>
  <Accordion title="1. Create a Dialogflow Endpoint">
    1. In the left-side menu of your Agent, click **Deploy > Endpoints**.
    2. On the **Endpoints** page, click **+ New Endpoint**.
    3. In the **New Endpoint** section, do the following:
       1. Select the **Dialogflow** Endpoint type.
       2. Specify a unique name.
       3. Select a relevant Flow from the list. Save changes.
    4. Copy the URL from the **Endpoint URL** field.
  </Accordion>

  <Accordion title="2. Handle the `TELEPHONY_WELCOME` Message">
    1. In your Flow, add a Once Node or an Intent rule that triggers on `TELEPHONY_WELCOME` and greet the user, for example, `Welcome to our service! How can I help you today?`.
  </Accordion>
</AccordionGroup>

## More Information

* [Cognigy Help Center: Dialogflow Intro ](https://support.cognigy.com/hc/en-us/articles/360016153980)
* [Cognigy Help Center: Dialogflow Deployment](https://support.cognigy.com/hc/en-us/articles/360016154040)