> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Endpoint Reference

> Explore pre-built Cognigy.AI Endpoints including Webchat, Voice Gateway, REST, and third-party integrations.

Cognigy.AI includes many pre-built Endpoints that you can configure.

## Cognigy Endpoints

The following Endpoints are specific to the Cognigy.AI platform:

<CardGroup cols={3}>
  <Card title="Cognigy Webchat" href="/ai/agents/deploy/endpoint-reference/webchat" image="/_assets/icons/endpoints/webchat-v3.svg">
    An open-source web-based chat widget that can be embedded on any website. You can use either the Webchat v3 Endpoint or the Webchat v2 Endpoint.
  </Card>

  <Card title="Cognigy Voice Gateway" href="/ai/agents/deploy/endpoint-reference/voice-gateway" image="/_assets/icons/endpoints/voice-gateway.svg">
    Lets you connect to SIP interfaces, so your AI Agent can be connected to the phone network.
  </Card>

  <Card title="Cognigy Voice Copilot" href="/ai/agents/deploy/endpoint-reference/voice-copilot" image="/_assets/icons/endpoints/voice-copilot.svg">
    Used for integration between call centers and Agent Copilot for voice use cases.
  </Card>

  <Card title="MCP Server" href="/ai/agents/deploy/endpoint-reference/mcp-server" image="/_assets/icons/endpoints/mcp.svg">
    Exposes AI Agent tools via MCP. Acts as a non-conversational tool server for structured tool discovery and execution.
  </Card>
</CardGroup>

## Generic Endpoints

The following Endpoints are provided for custom integrations:

<CardGroup cols={3}>
  <Card title="REST" href="/ai/agents/deploy/endpoint-reference/rest" image="/_assets/icons/endpoints/rest.svg">
    Connect to a Cognigy Flow directly through a REST interface.
  </Card>

  <Card title="Socket" href="/ai/agents/deploy/endpoint-reference/socketio" image="/_assets/icons/endpoints/socket-io.svg">
    Connect to a Cognigy Flow directly through a socket client.
  </Card>

  <Card title="Webhook" href="/ai/agents/deploy/endpoint-reference/webhook" image="/_assets/icons/endpoints/webhook.svg">
    Expose Cognigy Flows via Webhook.
  </Card>
</CardGroup>

## Third-Party Endpoints

The following Endpoints provide integrations with third-party products:

<CardGroup cols={3}>
  <Card title="8x8" href="/ai/agents/deploy/endpoint-reference/8x8" image="/_assets/icons/endpoints/8x8.svg">
    Connect your AI Agent to the 8x8 platform.
  </Card>

  <Card title="Amazon Alexa" href="/ai/agents/deploy/endpoint-reference/amazon-alexa" image="/_assets/icons/endpoints/alexa.svg">
    Connect Cognigy.AI to Amazon's voice AI devices like Echo, Echo Dot, and Echo Show.
  </Card>

  <Card title="Amazon Lex" href="/ai/agents/deploy/endpoint-reference/amazon-lex" image="/_assets/icons/endpoints/lex.svg">
    Connect your Amazon Lex bots to Cognigy.AI via a Lambda function.
  </Card>

  <Card title="Avaya CPaaS" href="/ai/agents/deploy/endpoint-reference/avaya-cpaas" image="/_assets/icons/endpoints/avaya.svg">
    Connect your Cognigy.AI resources to an Avaya CPaaS phone number.
  </Card>

  <Card title="Azure Bot Services" href="/ai/agents/deploy/endpoint-reference/azure-bot-services" image="/_assets/icons/endpoints/azure.svg">
    Connect your AI Agent to all Azure Bot Service channels.
  </Card>

  <Card title="Bandwidth" href="/ai/agents/deploy/endpoint-reference/bandwidth" image="/_assets/icons/endpoints/bandwidth.svg">
    Connect your AI Agent to the Bandwidth communications platform.
  </Card>

  <Card title="Dialogflow" href="/ai/agents/deploy/endpoint-reference/dialogflow" image="/_assets/icons/endpoints/dialogflow.svg">
    Connect Cognigy Flows to all channels supported by Dialogflow.
  </Card>

  <Card title="Facebook (Meta) Messenger" href="/ai/agents/deploy/endpoint-reference/facebook-messenger" image="/_assets/icons/endpoints/messenger.svg">
    Integrate with Facebook's messaging app and platform.
  </Card>

  <Card title="Genesys" href="/ai/agents/deploy/endpoint-reference/genesys" image="/_assets/icons/endpoints/genesys.svg">
    Connect to Genesys Cloud CX using the Genesys Bot Connector.
  </Card>

  <Card title="Intercom" href="/ai/agents/deploy/endpoint-reference/intercom" image="/_assets/icons/endpoints/intercom.svg">
    Connect with the Intercom live chat platform.
  </Card>

  <Card title="LINE Messenger" href="/ai/agents/deploy/endpoint-reference/line-messenger" image="/_assets/icons/endpoints/line.svg">
    Integrate with the popular LINE messaging and voice app.
  </Card>

  <Card title="Microsoft Teams" href="/ai/agents/deploy/endpoint-reference/microsoft-teams" image="/_assets/icons/endpoints/microsoft-teams.svg">
    Integrate your AI Agent with Microsoft Teams.
  </Card>

  <Card title="NiCE CXone" href="/ai/agents/deploy/endpoint-reference/nice" image="/_assets/icons/endpoints/nice.svg">
    Connect AI Agents to the NiCE CXone platform.
  </Card>

  <Card title="RingCentral Engage" href="/ai/agents/deploy/endpoint-reference/ringcentral-engage" image="/_assets/icons/endpoints/ringcentral-engage.svg">
    Customer engagement with built-in live chat and multichannel support.
  </Card>

  <Card title="Slack" href="/ai/agents/deploy/endpoint-reference/slack" image="/_assets/icons/endpoints/slack.svg">
    Integrate with Slack for communication and collaboration.
  </Card>

  <Card title="Sunshine Conversations" href="/ai/agents/deploy/endpoint-reference/sunshine-conversations" image="/_assets/icons/endpoints/sunshine.svg">
    Connect to multiple channels via Zendesk Sunshine Conversations.
  </Card>

  <Card title="Twilio" href="/ai/agents/deploy/endpoint-reference/twilio" image="/_assets/icons/endpoints/twilio.svg">
    Connect to Twilio to handle voice interactions.
  </Card>

  <Card title="Twilio SMS" href="/ai/agents/deploy/endpoint-reference/twilio-sms" image="/_assets/icons/endpoints/twilio-sms.svg">
    Connect to Twilio to handle chat interactions via SMS and WhatsApp.
  </Card>

  <Card title="Userlike" href="/ai/agents/deploy/endpoint-reference/userlike" image="/_assets/icons/endpoints/user-like.svg">
    Integrate with the Userlike live-chat platform.
  </Card>

  <Card title="WhatsApp" href="/ai/agents/deploy/endpoint-reference/whatsapp" image="/_assets/icons/endpoints/whatsapp.svg">
    Connect Cognigy resources to WhatsApp via the Meta Developer Dashboard.
  </Card>

  <Card title="Workplace by Facebook (Meta)" href="/ai/agents/deploy/endpoint-reference/workplace-by-fb" image="/_assets/icons/endpoints/workplace.svg">
    Integrate with Workplace by Facebook.
  </Card>

  <Card title="Zoom" href="/ai/agents/deploy/endpoint-reference/zoom" image="/_assets/icons/endpoints/zoom.svg">
    Connect your AI Agent to the Zoom Contact Center platform.
  </Card>
</CardGroup>