> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack

<a href="/release-notes/2026.16"><Badge className="version-badge" color="blue">Updated in 2026.16.0</Badge></a>

<Frame>
  <img src="https://mintcdn.com/cognigy-15abf2ba/gMdd3UtLaZzJw9j6/_assets/ai/deploy/endpoint-reference/slack.png?fit=max&auto=format&n=gMdd3UtLaZzJw9j6&q=85&s=251c0c6fdf38fe854f49a09536796c51" alt="Slack Endpoint logo" width="168" height="61" data-path="_assets/ai/deploy/endpoint-reference/slack.png" />
</Frame>

The Slack Endpoint enables you to connect your AI Agent to the [Slack platform](https://api.slack.com/apps/).

## Prerequisites

* Access to the [Slack API](https://api.slack.com/apps/).

## Generic Endpoint Settings

Learn about the generic Endpoint settings on the following pages:

* [Endpoints Overview](/ai/agents/deploy/endpoints/overview)
* [NLU Connectors](/ai/platform-features/nlu/external/nlu-connectors/overview)
* [Data Protection & Analytics](/ai/agents/deploy/endpoints/data-protection-and-analytics)
* [Session Management](/ai/agents/deploy/endpoints/session-management)
* [Real-Time Translation Settings](/ai/agents/deploy/endpoints/real-time-translation-settings)
* [Transformer Functions](/ai/for-developers/transformers/overview)
* [Inject and Notify](/ai/agents/deploy/endpoints/inject-and-notify)
* [Copilot](/agent-copilot/configure/copilot-section)

## Specific Endpoint Settings

<Accordion title="Slack Setup">
  | Parameter          | Description                                                                                                                        |
  | ------------------ | ---------------------------------------------------------------------------------------------------------------------------------- |
  | OAuth Access Token | The token for your Slack app's workspace, obtained from the **OAuth & Permissions** page of your Slack app.                        |
  | Verification Token | The token of your Slack app, obtained from the **Basic Information** page of your Slack app under the **App Credentials** section. |
</Accordion>

## How to Set Up

<AccordionGroup>
  <Accordion title="1. Create a Slack Endpoint">
    1. In the left-side menu of your Project, click **Deploy > Endpoints**.
    2. On the **Endpoints** page, click **+ New Endpoint**.
    3. In the **New Endpoint** section, do the following:
       1. Select the **Slack** Endpoint type.
       2. Specify a unique name.
       3. Select a Flow from the list. Save changes.
    4. Go to the **Configuration Information** section and copy the URL from the **Endpoint URL** field.
  </Accordion>

  <Accordion title="2. Create a Slack app">
    1. Go to the [Slack API](https://api.slack.com/apps) and click **Create New App**.
    2. Select **From scratch**. Enter a name for your app and select the workspace where you want to install it. Click **Create App**. Make sure your app is installed in the workspace.
    3. After creating the app, you will be redirected to the **Basic Information** page of your Slack app.
    4. In the **App Credentials** section, you will find the **Client ID** and **Client Secret**. You will need these later for OAuth configuration.
    5. In the left sidebar, go to **OAuth & Permissions**. Configure the necessary permissions for your app. Under **Scopes**, add the following app token scopes:
       * `app_mentions:read`
       * `chat:write`
       * `im:write`
       * `incoming-webhook`
    6. Go to **Settings > Basic Information** in your Slack app. In the **App Credentials** section, copy the value from the **Verification Token** field and save it for later use.
    7. Go to the **OAuth & Permissions** page of your Slack app and scroll to the **Tokens for Your Workspace** section. Copy the **Bot User OAuth Access Token** (it starts with `xoxb-`) and save it. You can also use the OAuth Access Token; in this case, the app will have the same permissions as your user account.
    8. In the **Event Subscriptions** section, enable events and set the **Request URL** to the Cognigy Endpoint URL. In the **Subscribe to Bot Events** section, add the following events:
       * `app_mention`
       * `message.im`
    9. To enable Quick Reply messages, follow Slack's official guide on [Interactivity & Shortcuts](https://api.slack.com/interactivity/handling#setup).
  </Accordion>

  <Accordion title="3. Complete the Slack Endpoint Configuration">
    1. In the Cognigy interface, go to the Slack Endpoint you created. Go to the **Slack Setup** section.
    2. In the **OAuth Access Token** field, paste the access token you copied from Slack.
    3. In the **Verification Token** field, paste the verification Token you copied from Slack. Save changes.
  </Accordion>
</AccordionGroup>

## More Information

* [Help Center: Slack Deployment](https://support.cognigy.com/hc/en-us/articles/360016307039-Slack-Deploy-an-Endpoint)
* [Help Center: Slack Renaming a Bot](https://support.cognigy.com/hc/en-us/articles/360016271340-Slack-Rename-your-bot)