> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cognigy Webchat

Cognigy Webchat is an effective communication tool that assists businesses in interacting with their customers in a seamless manner.
Its main function is to facilitate real-time communication through text or voice messages, which aids businesses in providing immediate support, collecting feedback, and engaging with users effectively. Webchat can be easily embedded into websites, enabling visitors to communicate with conversational AI Agents powered by Cognigy.

Select the Endpoint version you want to use:

* [Webchat v3](/webchat/v3/configuration)
* [Webchat v2](/webchat/v2/configuration)