> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivate Profile

<Frame>
  <img class="image-center" src="https://mintcdn.com/cognigy-15abf2ba/OU10XTKbB-9IwiZJ/_assets/ai/develop/node-reference/analytics/deactivate-profile.png?fit=max&auto=format&n=OU10XTKbB-9IwiZJ&q=85&s=afb705fd26bae0c12993f6d5450c0b98" alt="Deactivate Profile Node configuration panel" style={{ width: 'auto' }} width="464" height="124" data-path="_assets/ai/develop/node-reference/analytics/deactivate-profile.png" />
</Frame>

## Description

This Node deactivates a [specific Contact Profile](/ai/agents/analyze/contact-profiles#working-with-contact-profiles) if the end user requests it.
After deactivation of the Contact Profile, the existing data is kept, but no new data is collected.

If you want to delete all stored profile data, activate the **Delete Data** parameter in the Node settings.

## Parameters

| Parameter   | Type    | Description                                                                                                                                                                                                                                                                                                                                                                                   |
| ----------- | ------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Delete Data | Boolean | This parameter is inactive by default. If enabled, this Node will deactivate the Contact Profile and delete stored data, including all analytics data and transcripts, from the system. This operation cannot be reverted. The Contact Profile won't get deleted so that it is still possible to reactivate the Profile via the Activate Profile Node or the Data collection inactive toggle. |

## Use Case

Consider placing this Node below an [If Node](/ai/agents/develop/node-reference/logic/if) to trigger it when the contact explicitly requests not to collect their data.

## More Information

* [Activate Profile](/ai/agents/develop/node-reference/analytics/activate-profile)
* [Update Profile](/ai/agents/develop/node-reference/analytics/update-profile)
* [Delete Profile](/ai/agents/develop/node-reference/analytics/delete-profile)
* [Merge Profile](/ai/agents/develop/node-reference/analytics/merge-profile)