> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handover End Detection

> Configure how Genesys Cloud Open Messaging detects when a handover session ends.

Genesys Cloud Open Messaging supports two methods for detecting when a handover session ends.

<CardGroup cols={2}>
  <Card title="HTTP Webhooks" href="/ai/escalate/handover-reference/genesys-cloud-open-messaging-handover-end-detection">
    Detect handover end events in Genesys Cloud Open Messaging using HTTP webhooks.
  </Card>

  <Card title="Amazon EventBridge" href="/ai/escalate/handover-reference/genesys-cloud-open-messaging-with-amazon-eventbridge">
    Detect handover end events in Genesys Cloud Open Messaging using Amazon EventBridge.
  </Card>
</CardGroup>