Cognigy introduces as of release Cognigy.AI (4.9.0) a new Flow Node Set Rating which extends the analytical capabilities of Cognigy.AI together with the Insights application.
The Set Rating Node sets the rating and rating comment for a conversation.
|The rating for the conversation. -1 for a negative rating or 1 for a positive rating
|Additional information about the rating.
|- Label: Enter a name for your choice to the Node. Adding a Label replaces the bottom text line of a Node.
- Comment: Additional information about the Node.
- Analytics step: Enter a meaningful step name used as Annotation for the Step Explorer in Insights analytics.