> ## Documentation Index > Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt > Use this file to discover all available pages before exploring further. # Create an Organization > Creates an organization in Management UI. ## OpenAPI ````yaml https://api-trial.cognigy.ai/openapi/openapi-viewer.json post /management/v2.0/organisations openapi: 3.0.0 info: title: Cognigy.AI REST-ful-API Reference version: 2026.9.2 description: > ### Introduction This is the [OpenAPI 3.0](https://swagger.io/specification/) documentation of the [REST](https://en.wikipedia.org/wiki/Representational_state_transfer)-ful Cognigy.AI API. ### Cross-Origin Resource Sharing This API features Cross-Origin Resource Sharing (CORS) implemented in compliance with [W3C spec](https://www.w3.org/TR/cors/), which allows cross-domain communication from the browser. All responses include a wildcard same-origin header, making the API fully accessible. ### Authentication Cognigy.AI offers four forms of authentication: - API Key - CXone Token - OAuth2 - BasicAuth An API Key is a security token. You can use API Keys in your path or HTTP header. Never expose your API Key and keep it safe and secure. Revoke the API Key if it got exposed or stolen. OAuth2 is an open protocol to allow secure authorization by web, mobile and desktop applications. For further information see [RFC 6749 - "The OAuth 2.0 Authorization Framework"](https://tools.ietf.org/html/rfc6749) and [RFC 6750 - "The OAuth 2.0 Authorization Framework: Bearer Token Usage"](https://tools.ietf.org/html/rfc6750). Basic Auth is only used for API calls regarding the Management-UI. ### Error Handling This API uses HTTP status codes equal or above 400 to indicate errors. Error details are generated in compliance with [RFC 7807 - "Problem Details for HTTP APIs"](https://tools.ietf.org/html/rfc7807). Every error response contains a traceId, which should be provided to the Cognigy.AI Technical Support when reporting an error. contact: name: Cognigy Technical Support url: https://www.cognigy.com email: support@cognigy.com servers: - url: https://api-trial.cognigy.ai/new/ description: Cognigy.AI API security: - APIKeyHeader: [] - APIKeyQueryParam: [] - CXoneTokenHeader: [] - OAuth2: [] - BasicAuth: [] tags: - name: Cognigy.AI REST-ful API description: The Cognigy.AI REST-ful API externalDocs: description: Cognigy.AI Documentation url: https://docs.cognigy.com/docs/ paths: /management/v2.0/organisations: post: tags: - Management UI summary: Create an Organization description: Creates an organization in Management UI. operationId: createOrganisation_2_0 parameters: - in: header name: Accept description: >- The `Accept` header specifies the media type that the client expects in the response. Available options: `application/json`, `application/hal+json`, `application/xml`, `text/xml`, `text/csv`. The default value is `application/json`. required: false schema: type: string enum: - application/json - application/hal+json - application/xml - text/xml - text/csv example: application/json requestBody: required: true content: application/json: schema: properties: name: type: string description: The name of this organisation disabled: type: boolean description: Flag whether this organisation is currently disabled quotaMaxProjects: type: number quotaMaxUsers: type: number quotaMaxChannelsPerProject: type: number quotaMaxMessagesPerDay: type: number quotaMaxKnowledgeChunks: type: number passwordPolicy: type: object properties: minLength: type: integer maxLength: type: integer minAmountLowerCase: type: integer minAmountUpperCase: type: integer minAmountSpecialCharacters: type: integer minAmountNumbers: type: integer maxAmountIdenticalCharacters: type: integer minAmountFailedAttemptsAutoDisable: type: integer sessionStateTTLInMinutes: type: number contactProfileTTLInMinutes: type: number conversationTTLInMinutes: type: number billingTimezone: type: string description: Timezone according to IANA Timezone Database (2020a) example: Europe/Berlin enum: - Africa/Abidjan - Africa/Accra - Africa/Addis_Ababa - Africa/Algiers - Africa/Asmara - Africa/Asmera - Africa/Bamako - Africa/Bangui - Africa/Banjul - Africa/Bissau - Africa/Blantyre - Africa/Brazzaville - Africa/Bujumbura - Africa/Cairo - Africa/Casablanca - Africa/Ceuta - Africa/Conakry - Africa/Dakar - Africa/Dar_es_Salaam - Africa/Djibouti - Africa/Douala - Africa/El_Aaiun - Africa/Freetown - Africa/Gaborone - Africa/Harare - Africa/Johannesburg - Africa/Juba - Africa/Kampala - Africa/Khartoum - Africa/Kigali - Africa/Kinshasa - Africa/Lagos - Africa/Libreville - Africa/Lome - Africa/Luanda - Africa/Lubumbashi - Africa/Lusaka - Africa/Malabo - Africa/Maputo - Africa/Maseru - Africa/Mbabane - Africa/Mogadishu - Africa/Monrovia - Africa/Nairobi - Africa/Ndjamena - Africa/Niamey - Africa/Nouakchott - Africa/Ouagadougou - Africa/Porto-Novo - Africa/Sao_Tome - Africa/Timbuktu - Africa/Tripoli - Africa/Tunis - Africa/Windhoek - America/Adak - America/Anchorage - America/Anguilla - America/Antigua - America/Araguaina - America/Argentina/Buenos_Aires - America/Argentina/Catamarca - America/Argentina/ComodRivadavia - America/Argentina/Cordoba - America/Argentina/Jujuy - America/Argentina/La_Rioja - America/Argentina/Mendoza - America/Argentina/Rio_Gallegos - America/Argentina/Salta - America/Argentina/San_Juan - America/Argentina/San_Luis - America/Argentina/Tucuman - America/Argentina/Ushuaia - America/Aruba - America/Asuncion - America/Atikokan - America/Atka - America/Bahia - America/Bahia_Banderas - America/Barbados - America/Belem - America/Belize - America/Blanc-Sablon - America/Boa_Vista - America/Bogota - America/Boise - America/Buenos_Aires - America/Cambridge_Bay - America/Campo_Grande - America/Cancun - America/Caracas - America/Catamarca - America/Cayenne - America/Cayman - America/Chicago - America/Chihuahua - America/Coral_Harbour - America/Cordoba - America/Costa_Rica - America/Creston - America/Cuiaba - America/Curacao - America/Danmarkshavn - America/Dawson - America/Dawson_Creek - America/Denver - America/Detroit - America/Dominica - America/Edmonton - America/Eirunepe - America/El_Salvador - America/Ensenada - America/Fort_Nelson - America/Fort_Wayne - America/Fortaleza - America/Glace_Bay - America/Godthab - America/Goose_Bay - America/Grand_Turk - America/Grenada - America/Guadeloupe - America/Guatemala - America/Guayaquil - America/Guyana - America/Halifax - America/Havana - America/Hermosillo - America/Indiana/Indianapolis - America/Indiana/Knox - America/Indiana/Marengo - America/Indiana/Petersburg - America/Indiana/Tell_City - America/Indiana/Vevay - America/Indiana/Vincennes - America/Indiana/Winamac - America/Indianapolis - America/Inuvik - America/Iqaluit - America/Jamaica - America/Jujuy - America/Juneau - America/Kentucky/Louisville - America/Kentucky/Monticello - America/Knox_IN - America/Kralendijk - America/La_Paz - America/Lima - America/Los_Angeles - America/Louisville - America/Lower_Princes - America/Maceio - America/Managua - America/Manaus - America/Marigot - America/Martinique - America/Matamoros - America/Mazatlan - America/Mendoza - America/Menominee - America/Merida - America/Metlakatla - America/Mexico_City - America/Miquelon - America/Moncton - America/Monterrey - America/Montevideo - America/Montreal - America/Montserrat - America/Nassau - America/New_York - America/Nipigon - America/Nome - America/Noronha - America/North_Dakota/Beulah - America/North_Dakota/Center - America/North_Dakota/New_Salem - America/Ojinaga - America/Panama - America/Pangnirtung - America/Paramaribo - America/Phoenix - America/Port-au-Prince - America/Port_of_Spain - America/Porto_Acre - America/Porto_Velho - America/Puerto_Rico - America/Punta_Arenas - America/Rainy_River - America/Rankin_Inlet - America/Recife - America/Regina - America/Resolute - America/Rio_Branco - America/Rosario - America/Santa_Isabel - America/Santarem - America/Santiago - America/Santo_Domingo - America/Sao_Paulo - America/Scoresbysund - America/Shiprock - America/Sitka - America/St_Barthelemy - America/St_Johns - America/St_Kitts - America/St_Lucia - America/St_Thomas - America/St_Vincent - America/Swift_Current - America/Tegucigalpa - America/Thule - America/Thunder_Bay - America/Tijuana - America/Toronto - America/Tortola - America/Vancouver - America/Virgin - America/Whitehorse - America/Winnipeg - America/Yakutat - America/Yellowknife - Antarctica/Casey - Antarctica/Davis - Antarctica/DumontDUrville - Antarctica/Macquarie - Antarctica/Mawson - Antarctica/McMurdo - Antarctica/Palmer - Antarctica/Rothera - Antarctica/South_Pole - Antarctica/Syowa - Antarctica/Troll - Antarctica/Vostok - Arctic/Longyearbyen - Asia/Aden - Asia/Almaty - Asia/Amman - Asia/Anadyr - Asia/Aqtau - Asia/Aqtobe - Asia/Ashgabat - Asia/Ashkhabad - Asia/Atyrau - Asia/Baghdad - Asia/Bahrain - Asia/Baku - Asia/Bangkok - Asia/Barnaul - Asia/Beirut - Asia/Bishkek - Asia/Brunei - Asia/Calcutta - Asia/Chita - Asia/Choibalsan - Asia/Chongqing - Asia/Chungking - Asia/Colombo - Asia/Dacca - Asia/Damascus - Asia/Dhaka - Asia/Dili - Asia/Dubai - Asia/Dushanbe - Asia/Famagusta - Asia/Gaza - Asia/Harbin - Asia/Hebron - Asia/Ho_Chi_Minh - Asia/Hong_Kong - Asia/Hovd - Asia/Irkutsk - Asia/Istanbul - Asia/Jakarta - Asia/Jayapura - Asia/Jerusalem - Asia/Kabul - Asia/Kamchatka - Asia/Karachi - Asia/Kashgar - Asia/Kathmandu - Asia/Katmandu - Asia/Khandyga - Asia/Kolkata - Asia/Krasnoyarsk - Asia/Kuala_Lumpur - Asia/Kuching - Asia/Kuwait - Asia/Macao - Asia/Macau - Asia/Magadan - Asia/Makassar - Asia/Manila - Asia/Muscat - Asia/Nicosia - Asia/Novokuznetsk - Asia/Novosibirsk - Asia/Omsk - Asia/Oral - Asia/Phnom_Penh - Asia/Pontianak - Asia/Pyongyang - Asia/Qatar - Asia/Qyzylorda - Asia/Rangoon - Asia/Riyadh - Asia/Saigon - Asia/Sakhalin - Asia/Samarkand - Asia/Seoul - Asia/Shanghai - Asia/Singapore - Asia/Srednekolymsk - Asia/Taipei - Asia/Tashkent - Asia/Tbilisi - Asia/Tehran - Asia/Tel_Aviv - Asia/Thimbu - Asia/Thimphu - Asia/Tokyo - Asia/Tomsk - Asia/Ujung_Pandang - Asia/Ulaanbaatar - Asia/Ulan_Bator - Asia/Urumqi - Asia/Ust-Nera - Asia/Vientiane - Asia/Vladivostok - Asia/Yakutsk - Asia/Yangon - Asia/Yekaterinburg - Asia/Yerevan - Atlantic/Azores - Atlantic/Bermuda - Atlantic/Canary - Atlantic/Cape_Verde - Atlantic/Faeroe - Atlantic/Faroe - Atlantic/Jan_Mayen - Atlantic/Madeira - Atlantic/Reykjavik - Atlantic/South_Georgia - Atlantic/St_Helena - Atlantic/Stanley - Australia/ACT - Australia/Adelaide - Australia/Brisbane - Australia/Broken_Hill - Australia/Canberra - Australia/Currie - Australia/Darwin - Australia/Eucla - Australia/Hobart - Australia/LHI - Australia/Lindeman - Australia/Lord_Howe - Australia/Melbourne - Australia/NSW - Australia/North - Australia/Perth - Australia/Queensland - Australia/South - Australia/Sydney - Australia/Tasmania - Australia/Victoria - Australia/West - Australia/Yancowinna - Brazil/Acre - Brazil/DeNoronha - Brazil/East - Brazil/West - CET - CST6CDT - Canada/Atlantic - Canada/Central - Canada/Eastern - Canada/Mountain - Canada/Newfoundland - Canada/Pacific - Canada/Saskatchewan - Canada/Yukon - Chile/Continental - Chile/EasterIsland - Cuba - EET - EST - EST5EDT - Egypt - Eire - Etc/GMT - Etc/GMT+0 - Etc/GMT+1 - Etc/GMT+10 - Etc/GMT+11 - Etc/GMT+12 - Etc/GMT+2 - Etc/GMT+3 - Etc/GMT+4 - Etc/GMT+5 - Etc/GMT+6 - Etc/GMT+7 - Etc/GMT+8 - Etc/GMT+9 - Etc/GMT-0 - Etc/GMT-1 - Etc/GMT-10 - Etc/GMT-11 - Etc/GMT-12 - Etc/GMT-13 - Etc/GMT-14 - Etc/GMT-2 - Etc/GMT-3 - Etc/GMT-4 - Etc/GMT-5 - Etc/GMT-6 - Etc/GMT-7 - Etc/GMT-8 - Etc/GMT-9 - Etc/GMT0 - Etc/Greenwich - Etc/UCT - Etc/UTC - Etc/Universal - Etc/Zulu - Europe/Amsterdam - Europe/Andorra - Europe/Astrakhan - Europe/Athens - Europe/Belfast - Europe/Belgrade - Europe/Berlin - Europe/Bratislava - Europe/Brussels - Europe/Bucharest - Europe/Budapest - Europe/Busingen - Europe/Chisinau - Europe/Copenhagen - Europe/Dublin - Europe/Gibraltar - Europe/Guernsey - Europe/Helsinki - Europe/Isle_of_Man - Europe/Istanbul - Europe/Jersey - Europe/Kaliningrad - Europe/Kiev - Europe/Kirov - Europe/Lisbon - Europe/Ljubljana - Europe/London - Europe/Luxembourg - Europe/Madrid - Europe/Malta - Europe/Mariehamn - Europe/Minsk - Europe/Monaco - Europe/Moscow - Europe/Nicosia - Europe/Oslo - Europe/Paris - Europe/Podgorica - Europe/Prague - Europe/Riga - Europe/Rome - Europe/Samara - Europe/San_Marino - Europe/Sarajevo - Europe/Saratov - Europe/Simferopol - Europe/Skopje - Europe/Sofia - Europe/Stockholm - Europe/Tallinn - Europe/Tirane - Europe/Tiraspol - Europe/Ulyanovsk - Europe/Uzhgorod - Europe/Vaduz - Europe/Vatican - Europe/Vienna - Europe/Vilnius - Europe/Volgograd - Europe/Warsaw - Europe/Zagreb - Europe/Zaporozhye - Europe/Zurich - GB - GB-Eire - GMT - GMT+0 - GMT-0 - GMT0 - Greenwich - HST - Hongkong - Iceland - Indian/Antananarivo - Indian/Chagos - Indian/Christmas - Indian/Cocos - Indian/Comoro - Indian/Kerguelen - Indian/Mahe - Indian/Maldives - Indian/Mauritius - Indian/Mayotte - Indian/Reunion - Iran - Israel - Jamaica - Japan - Kwajalein - Libya - MET - MST - MST7MDT - Mexico/BajaNorte - Mexico/BajaSur - Mexico/General - NZ - NZ-CHAT - Navajo - PRC - PST8PDT - Pacific/Apia - Pacific/Auckland - Pacific/Bougainville - Pacific/Chatham - Pacific/Chuuk - Pacific/Easter - Pacific/Efate - Pacific/Enderbury - Pacific/Fakaofo - Pacific/Fiji - Pacific/Funafuti - Pacific/Galapagos - Pacific/Gambier - Pacific/Guadalcanal - Pacific/Guam - Pacific/Honolulu - Pacific/Johnston - Pacific/Kiritimati - Pacific/Kosrae - Pacific/Kwajalein - Pacific/Majuro - Pacific/Marquesas - Pacific/Midway - Pacific/Nauru - Pacific/Niue - Pacific/Norfolk - Pacific/Noumea - Pacific/Pago_Pago - Pacific/Palau - Pacific/Pitcairn - Pacific/Pohnpei - Pacific/Ponape - Pacific/Port_Moresby - Pacific/Rarotonga - Pacific/Saipan - Pacific/Samoa - Pacific/Tahiti - Pacific/Tarawa - Pacific/Tongatapu - Pacific/Truk - Pacific/Wake - Pacific/Wallis - Pacific/Yap - Poland - Portugal - ROC - ROK - Singapore - Turkey - UCT - US/Alaska - US/Aleutian - US/Arizona - US/Central - US/East-Indiana - US/Eastern - US/Hawaii - US/Indiana-Starke - US/Michigan - US/Mountain - US/Pacific - US/Pacific-New - US/Samoa - UTC - Universal - W-SU - WET - Zulu dataPrivacySettings: type: object properties: enabled: type: boolean useAnalytics: type: boolean useContactProfiles: type: boolean useConversations: type: boolean maskAnalytics: type: boolean maskLogging: type: boolean ignoreList: type: array items: type: string pattern: ^[a-z0-9]{24}$ minLength: 24 maxLength: 24 voiceConfigurations: type: object properties: enableNiceSharedProviders: type: boolean description: '[Deprecated] Derived from niceProvidedSpeechEntitlements' orgVoiceGatewayEnabled: type: boolean description: Whether Voice Gateway is enabled for this organisation niceProvidedSpeechEntitlements: type: array items: type: object required: - vendor - stt - tts properties: vendor: type: string description: >- Speech vendor identifier (e.g. 'nice-stt', 'microsoft', 'deepgram') stt: type: boolean description: Whether STT is enabled for this vendor tts: type: boolean description: Whether TTS is enabled for this vendor description: >- Per-vendor, per-capability entitlements for NiCE-provided speech providers aiOpsCenterEnabled: type: boolean simulator: type: object properties: paidTier: type: boolean description: Whether the paid simulator tier is enabled runsMonthlyQuota: type: integer minimum: 0 description: Monthly free simulation run quota businessUnitId: type: string description: The business unit ID tenantId: type: string description: The tenant ID required: - name type: object responses: '201': description: Returns the new organisation. content: application/json: schema: properties: name: type: string description: The name of this organisation disabled: type: boolean description: Flag whether this organisation is currently disabled quotaMaxProjects: type: number quotaMaxUsers: type: number quotaMaxChannelsPerProject: type: number quotaMaxMessagesPerDay: type: number quotaMaxKnowledgeChunks: type: number passwordPolicy: type: object properties: minLength: type: integer maxLength: type: integer minAmountLowerCase: type: integer minAmountUpperCase: type: integer minAmountSpecialCharacters: type: integer minAmountNumbers: type: integer maxAmountIdenticalCharacters: type: integer minAmountFailedAttemptsAutoDisable: type: integer sessionStateTTLInMinutes: type: number contactProfileTTLInMinutes: type: number conversationTTLInMinutes: type: number billingTimezone: type: string description: Timezone according to IANA Timezone Database (2020a) example: Europe/Berlin enum: - Africa/Abidjan - Africa/Accra - Africa/Addis_Ababa - Africa/Algiers - Africa/Asmara - Africa/Asmera - Africa/Bamako - Africa/Bangui - Africa/Banjul - Africa/Bissau - Africa/Blantyre - Africa/Brazzaville - Africa/Bujumbura - Africa/Cairo - Africa/Casablanca - Africa/Ceuta - Africa/Conakry - Africa/Dakar - Africa/Dar_es_Salaam - Africa/Djibouti - Africa/Douala - Africa/El_Aaiun - Africa/Freetown - Africa/Gaborone - Africa/Harare - Africa/Johannesburg - Africa/Juba - Africa/Kampala - Africa/Khartoum - Africa/Kigali - Africa/Kinshasa - Africa/Lagos - Africa/Libreville - Africa/Lome - Africa/Luanda - Africa/Lubumbashi - Africa/Lusaka - Africa/Malabo - Africa/Maputo - Africa/Maseru - Africa/Mbabane - Africa/Mogadishu - Africa/Monrovia - Africa/Nairobi - Africa/Ndjamena - Africa/Niamey - Africa/Nouakchott - Africa/Ouagadougou - Africa/Porto-Novo - Africa/Sao_Tome - Africa/Timbuktu - Africa/Tripoli - Africa/Tunis - Africa/Windhoek - America/Adak - America/Anchorage - America/Anguilla - America/Antigua - America/Araguaina - America/Argentina/Buenos_Aires - America/Argentina/Catamarca - America/Argentina/ComodRivadavia - America/Argentina/Cordoba - America/Argentina/Jujuy - America/Argentina/La_Rioja - America/Argentina/Mendoza - America/Argentina/Rio_Gallegos - America/Argentina/Salta - America/Argentina/San_Juan - America/Argentina/San_Luis - America/Argentina/Tucuman - America/Argentina/Ushuaia - America/Aruba - America/Asuncion - America/Atikokan - America/Atka - America/Bahia - America/Bahia_Banderas - America/Barbados - America/Belem - America/Belize - America/Blanc-Sablon - America/Boa_Vista - America/Bogota - America/Boise - America/Buenos_Aires - America/Cambridge_Bay - America/Campo_Grande - America/Cancun - America/Caracas - America/Catamarca - America/Cayenne - America/Cayman - America/Chicago - America/Chihuahua - America/Coral_Harbour - America/Cordoba - America/Costa_Rica - America/Creston - America/Cuiaba - America/Curacao - America/Danmarkshavn - America/Dawson - America/Dawson_Creek - America/Denver - America/Detroit - America/Dominica - America/Edmonton - America/Eirunepe - America/El_Salvador - America/Ensenada - America/Fort_Nelson - America/Fort_Wayne - America/Fortaleza - America/Glace_Bay - America/Godthab - America/Goose_Bay - America/Grand_Turk - America/Grenada - America/Guadeloupe - America/Guatemala - America/Guayaquil - America/Guyana - America/Halifax - America/Havana - America/Hermosillo - America/Indiana/Indianapolis - America/Indiana/Knox - America/Indiana/Marengo - America/Indiana/Petersburg - America/Indiana/Tell_City - America/Indiana/Vevay - America/Indiana/Vincennes - America/Indiana/Winamac - America/Indianapolis - America/Inuvik - America/Iqaluit - America/Jamaica - America/Jujuy - America/Juneau - America/Kentucky/Louisville - America/Kentucky/Monticello - America/Knox_IN - America/Kralendijk - America/La_Paz - America/Lima - America/Los_Angeles - America/Louisville - America/Lower_Princes - America/Maceio - America/Managua - America/Manaus - America/Marigot - America/Martinique - America/Matamoros - America/Mazatlan - America/Mendoza - America/Menominee - America/Merida - America/Metlakatla - America/Mexico_City - America/Miquelon - America/Moncton - America/Monterrey - America/Montevideo - America/Montreal - America/Montserrat - America/Nassau - America/New_York - America/Nipigon - America/Nome - America/Noronha - America/North_Dakota/Beulah - America/North_Dakota/Center - America/North_Dakota/New_Salem - America/Ojinaga - America/Panama - America/Pangnirtung - America/Paramaribo - America/Phoenix - America/Port-au-Prince - America/Port_of_Spain - America/Porto_Acre - America/Porto_Velho - America/Puerto_Rico - America/Punta_Arenas - America/Rainy_River - America/Rankin_Inlet - America/Recife - America/Regina - America/Resolute - America/Rio_Branco - America/Rosario - America/Santa_Isabel - America/Santarem - America/Santiago - America/Santo_Domingo - America/Sao_Paulo - America/Scoresbysund - America/Shiprock - America/Sitka - America/St_Barthelemy - America/St_Johns - America/St_Kitts - America/St_Lucia - America/St_Thomas - America/St_Vincent - America/Swift_Current - America/Tegucigalpa - America/Thule - America/Thunder_Bay - America/Tijuana - America/Toronto - America/Tortola - America/Vancouver - America/Virgin - America/Whitehorse - America/Winnipeg - America/Yakutat - America/Yellowknife - Antarctica/Casey - Antarctica/Davis - Antarctica/DumontDUrville - Antarctica/Macquarie - Antarctica/Mawson - Antarctica/McMurdo - Antarctica/Palmer - Antarctica/Rothera - Antarctica/South_Pole - Antarctica/Syowa - Antarctica/Troll - Antarctica/Vostok - Arctic/Longyearbyen - Asia/Aden - Asia/Almaty - Asia/Amman - Asia/Anadyr - Asia/Aqtau - Asia/Aqtobe - Asia/Ashgabat - Asia/Ashkhabad - Asia/Atyrau - Asia/Baghdad - Asia/Bahrain - Asia/Baku - Asia/Bangkok - Asia/Barnaul - Asia/Beirut - Asia/Bishkek - Asia/Brunei - Asia/Calcutta - Asia/Chita - Asia/Choibalsan - Asia/Chongqing - Asia/Chungking - Asia/Colombo - Asia/Dacca - Asia/Damascus - Asia/Dhaka - Asia/Dili - Asia/Dubai - Asia/Dushanbe - Asia/Famagusta - Asia/Gaza - Asia/Harbin - Asia/Hebron - Asia/Ho_Chi_Minh - Asia/Hong_Kong - Asia/Hovd - Asia/Irkutsk - Asia/Istanbul - Asia/Jakarta - Asia/Jayapura - Asia/Jerusalem - Asia/Kabul - Asia/Kamchatka - Asia/Karachi - Asia/Kashgar - Asia/Kathmandu - Asia/Katmandu - Asia/Khandyga - Asia/Kolkata - Asia/Krasnoyarsk - Asia/Kuala_Lumpur - Asia/Kuching - Asia/Kuwait - Asia/Macao - Asia/Macau - Asia/Magadan - Asia/Makassar - Asia/Manila - Asia/Muscat - Asia/Nicosia - Asia/Novokuznetsk - Asia/Novosibirsk - Asia/Omsk - Asia/Oral - Asia/Phnom_Penh - Asia/Pontianak - Asia/Pyongyang - Asia/Qatar - Asia/Qyzylorda - Asia/Rangoon - Asia/Riyadh - Asia/Saigon - Asia/Sakhalin - Asia/Samarkand - Asia/Seoul - Asia/Shanghai - Asia/Singapore - Asia/Srednekolymsk - Asia/Taipei - Asia/Tashkent - Asia/Tbilisi - Asia/Tehran - Asia/Tel_Aviv - Asia/Thimbu - Asia/Thimphu - Asia/Tokyo - Asia/Tomsk - Asia/Ujung_Pandang - Asia/Ulaanbaatar - Asia/Ulan_Bator - Asia/Urumqi - Asia/Ust-Nera - Asia/Vientiane - Asia/Vladivostok - Asia/Yakutsk - Asia/Yangon - Asia/Yekaterinburg - Asia/Yerevan - Atlantic/Azores - Atlantic/Bermuda - Atlantic/Canary - Atlantic/Cape_Verde - Atlantic/Faeroe - Atlantic/Faroe - Atlantic/Jan_Mayen - Atlantic/Madeira - Atlantic/Reykjavik - Atlantic/South_Georgia - Atlantic/St_Helena - Atlantic/Stanley - Australia/ACT - Australia/Adelaide - Australia/Brisbane - Australia/Broken_Hill - Australia/Canberra - Australia/Currie - Australia/Darwin - Australia/Eucla - Australia/Hobart - Australia/LHI - Australia/Lindeman - Australia/Lord_Howe - Australia/Melbourne - Australia/NSW - Australia/North - Australia/Perth - Australia/Queensland - Australia/South - Australia/Sydney - Australia/Tasmania - Australia/Victoria - Australia/West - Australia/Yancowinna - Brazil/Acre - Brazil/DeNoronha - Brazil/East - Brazil/West - CET - CST6CDT - Canada/Atlantic - Canada/Central - Canada/Eastern - Canada/Mountain - Canada/Newfoundland - Canada/Pacific - Canada/Saskatchewan - Canada/Yukon - Chile/Continental - Chile/EasterIsland - Cuba - EET - EST - EST5EDT - Egypt - Eire - Etc/GMT - Etc/GMT+0 - Etc/GMT+1 - Etc/GMT+10 - Etc/GMT+11 - Etc/GMT+12 - Etc/GMT+2 - Etc/GMT+3 - Etc/GMT+4 - Etc/GMT+5 - Etc/GMT+6 - Etc/GMT+7 - Etc/GMT+8 - Etc/GMT+9 - Etc/GMT-0 - Etc/GMT-1 - Etc/GMT-10 - Etc/GMT-11 - Etc/GMT-12 - Etc/GMT-13 - Etc/GMT-14 - Etc/GMT-2 - Etc/GMT-3 - Etc/GMT-4 - Etc/GMT-5 - Etc/GMT-6 - Etc/GMT-7 - Etc/GMT-8 - Etc/GMT-9 - Etc/GMT0 - Etc/Greenwich - Etc/UCT - Etc/UTC - Etc/Universal - Etc/Zulu - Europe/Amsterdam - Europe/Andorra - Europe/Astrakhan - Europe/Athens - Europe/Belfast - Europe/Belgrade - Europe/Berlin - Europe/Bratislava - Europe/Brussels - Europe/Bucharest - Europe/Budapest - Europe/Busingen - Europe/Chisinau - Europe/Copenhagen - Europe/Dublin - Europe/Gibraltar - Europe/Guernsey - Europe/Helsinki - Europe/Isle_of_Man - Europe/Istanbul - Europe/Jersey - Europe/Kaliningrad - Europe/Kiev - Europe/Kirov - Europe/Lisbon - Europe/Ljubljana - Europe/London - Europe/Luxembourg - Europe/Madrid - Europe/Malta - Europe/Mariehamn - Europe/Minsk - Europe/Monaco - Europe/Moscow - Europe/Nicosia - Europe/Oslo - Europe/Paris - Europe/Podgorica - Europe/Prague - Europe/Riga - Europe/Rome - Europe/Samara - Europe/San_Marino - Europe/Sarajevo - Europe/Saratov - Europe/Simferopol - Europe/Skopje - Europe/Sofia - Europe/Stockholm - Europe/Tallinn - Europe/Tirane - Europe/Tiraspol - Europe/Ulyanovsk - Europe/Uzhgorod - Europe/Vaduz - Europe/Vatican - Europe/Vienna - Europe/Vilnius - Europe/Volgograd - Europe/Warsaw - Europe/Zagreb - Europe/Zaporozhye - Europe/Zurich - GB - GB-Eire - GMT - GMT+0 - GMT-0 - GMT0 - Greenwich - HST - Hongkong - Iceland - Indian/Antananarivo - Indian/Chagos - Indian/Christmas - Indian/Cocos - Indian/Comoro - Indian/Kerguelen - Indian/Mahe - Indian/Maldives - Indian/Mauritius - Indian/Mayotte - Indian/Reunion - Iran - Israel - Jamaica - Japan - Kwajalein - Libya - MET - MST - MST7MDT - Mexico/BajaNorte - Mexico/BajaSur - Mexico/General - NZ - NZ-CHAT - Navajo - PRC - PST8PDT - Pacific/Apia - Pacific/Auckland - Pacific/Bougainville - Pacific/Chatham - Pacific/Chuuk - Pacific/Easter - Pacific/Efate - Pacific/Enderbury - Pacific/Fakaofo - Pacific/Fiji - Pacific/Funafuti - Pacific/Galapagos - Pacific/Gambier - Pacific/Guadalcanal - Pacific/Guam - Pacific/Honolulu - Pacific/Johnston - Pacific/Kiritimati - Pacific/Kosrae - Pacific/Kwajalein - Pacific/Majuro - Pacific/Marquesas - Pacific/Midway - Pacific/Nauru - Pacific/Niue - Pacific/Norfolk - Pacific/Noumea - Pacific/Pago_Pago - Pacific/Palau - Pacific/Pitcairn - Pacific/Pohnpei - Pacific/Ponape - Pacific/Port_Moresby - Pacific/Rarotonga - Pacific/Saipan - Pacific/Samoa - Pacific/Tahiti - Pacific/Tarawa - Pacific/Tongatapu - Pacific/Truk - Pacific/Wake - Pacific/Wallis - Pacific/Yap - Poland - Portugal - ROC - ROK - Singapore - Turkey - UCT - US/Alaska - US/Aleutian - US/Arizona - US/Central - US/East-Indiana - US/Eastern - US/Hawaii - US/Indiana-Starke - US/Michigan - US/Mountain - US/Pacific - US/Pacific-New - US/Samoa - UTC - Universal - W-SU - WET - Zulu dataPrivacySettings: type: object properties: enabled: type: boolean useAnalytics: type: boolean useContactProfiles: type: boolean useConversations: type: boolean maskAnalytics: type: boolean maskLogging: type: boolean ignoreList: type: array items: type: string pattern: ^[a-z0-9]{24}$ minLength: 24 maxLength: 24 voiceConfigurations: type: object properties: enableNiceSharedProviders: type: boolean description: >- [Deprecated] Derived from niceProvidedSpeechEntitlements orgVoiceGatewayEnabled: type: boolean description: Whether Voice Gateway is enabled for this organisation niceProvidedSpeechEntitlements: type: array items: type: object required: - vendor - stt - tts properties: vendor: type: string description: >- Speech vendor identifier (e.g. 'nice-stt', 'microsoft', 'deepgram') stt: type: boolean description: Whether STT is enabled for this vendor tts: type: boolean description: Whether TTS is enabled for this vendor description: >- Per-vendor, per-capability entitlements for NiCE-provided speech providers aiOpsCenterEnabled: type: boolean simulator: type: object properties: paidTier: type: boolean description: Whether the paid simulator tier is enabled runsMonthlyQuota: type: integer minimum: 0 description: Monthly free simulation run quota businessUnitId: type: string description: The business unit ID tenantId: type: string description: The tenant ID required: - name type: object '400': description: >- The server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing) content: application/json: schema: type: object properties: type: type: string example: Bad Request title: type: string example: Bad Request Error status: type: number example: 400 detail: type: string example: Validation failed. Missing payload. instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '401': description: >- The request has not been applied because it lacks valid authentication credentials for the target resource. content: application/json: schema: type: object properties: type: type: string example: Unauthorized title: type: string example: Unauthorized Error status: type: number example: 401 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 401 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '402': description: Upgrade your Plan to increase your Quota. content: application/json: schema: type: object properties: type: type: string example: Payment Required title: type: string example: Payment Required Error status: type: number example: 402 detail: type: string example: Validation failed. Missing payload. instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 402 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '403': description: The server understood the request but refuses to authorize it. content: application/json: schema: type: object properties: type: type: string example: Forbidden title: type: string example: Forbidden Error status: type: number example: 403 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '404': description: >- The origin server did not find a current representation for the target resource or is not willing to disclose that one exists. content: application/json: schema: type: object properties: type: type: string example: Not Found title: type: string example: Not Found Error status: type: number example: 404 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} logLevel: type: string example: error '405': description: >- The method received in the request-line is known by the origin server but not supported by the target resource. content: application/json: schema: type: object properties: type: type: string example: Method Not Allowed title: type: string example: Method Not Allowed Error status: type: number example: 405 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '409': description: The request conflicts with current state of the server. content: application/json: schema: type: object properties: type: type: string example: Conflict title: type: string example: Conflict Error status: type: number example: 409 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1004 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '413': description: The request entity is larger than limits defined by server. content: application/json: schema: type: object properties: type: type: string example: Payload Too Large title: type: string example: Payload Too Large Error status: type: number example: 413 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '500': description: >- The server encountered an unexpected condition that prevented it from fulfilling the request. content: application/json: schema: type: object properties: type: type: string example: Internal Server Error title: type: string example: Internal Server Error status: type: number example: 500 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '501': description: >- The server does not support the functionality required to fulfill the request. content: application/json: schema: type: object properties: type: type: string example: Not Implemented title: type: string example: Not Implemented Error status: type: number example: 501 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1009 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '502': description: >- The server, while acting as a gateway or proxy, received an invalid response from an inbound server it accessed while attempting to fulfill the request. content: application/json: schema: type: object properties: type: type: string example: Bad Gateway title: type: string example: Bad Gateway Error status: type: number example: 502 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '503': description: The server is not ready to handle the request. content: application/json: schema: type: object properties: type: type: string example: Service Unavailable title: type: string example: Service Unavailable Error status: type: number example: 503 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 503 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} '504': description: >- The server, while acting as a gateway or proxy, did not receive a timely response from an upstream server it needed to access in order to complete the request. content: application/json: schema: type: object properties: type: type: string example: Gateway Timeout title: type: string example: Gateway Timeout Error status: type: number example: 504 detail: type: string instance: type: string example: /v2.0/flows/5ce7c2d833ea1e04d7e6c432 code: type: string example: 1000 traceId: type: string example: api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f details: type: object example: {} security: - BasicAuth: [] components: securitySchemes: APIKeyHeader: type: apiKey in: header name: X-API-Key description: Supply the API Key in the HTTP-Header APIKeyQueryParam: type: apiKey in: query name: api_key description: Supply the API Key in the Url-Query CXoneTokenHeader: type: apiKey in: header name: x-cxone-authorization description: >- Supply the CXone Token in the HTTP-Header containing the word "Bearer" followed by a space and a Token String. Applicable only in CXone integrated environments. OAuth2: type: oauth2 flows: password: tokenUrl: /auth/oauth2/token refreshUrl: /auth/oauth2/token scopes: {} authorizationCode: authorizationUrl: /auth/oauth2/authorize tokenUrl: /auth/oauth2/token scopes: {} BasicAuth: type: http scheme: basic description: Basic Authentication used by routes designed for the Management-UI. ````