Cognigy.AI Docs

COGNIGY.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AI’s on any conversational channel.

Given the arising need of voice interfaces as the most natural way of communicating with brands, Cognigy was founded in 2016 by Sascha Poggemann and Phil Heltewig. Our mission: to enable all devices and applications to intelligently communicate with their users via naturally spoken or written dialogue.

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Cognigy.AI Documentation

Welcome to the platform documentation of Cognigy.AI, a Conversational AI platform that helps you create advanced virtual agents that can be rolled out across a wide range of channels.

Continue with our Platform Overview or use the menu on the left for more detailed information on the wide array of Cognigy.AI features.


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New to Cognigy? Start here! The Help Center features "How-to"-guides that help you with your first steps in the platform.

Got stuck? Visit our community to post questions to specific challenges and problems you might have. This is most-likely the fastest route to an answer in case you were not able to find one so far.

Is something not working the way it should? Found a bug? Contact our support by clicking here.

Click here for our API documentation.


Previous Version Documentation

If you're looking for documentation on a previous version of Cognigy.AI, you can select the respective version from the dropdown menu in the top left corner of the page. The default documentation is always the latest release.

Updated about a year ago

Cognigy.AI Documentation

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