# Cognigy Documentation ## Docs - [Copilot Section](https://docs.cognigy.com/agent-copilot/configure/copilot-section.md) - [Grid Example: Knowledge Retrieval](https://docs.cognigy.com/agent-copilot/configure/examples/knowledge-retrieval.md) - [Configuration Examples](https://docs.cognigy.com/agent-copilot/configure/examples/overview.md) - [Grid Example: Real-Time Translation](https://docs.cognigy.com/agent-copilot/configure/examples/real-time-translation.md) - [Agent Copilot Nodes](https://docs.cognigy.com/agent-copilot/configure/nodes.md) - [Agent Copilot Configuration](https://docs.cognigy.com/agent-copilot/configure/overview.md): Learn how to configure Agent Copilot with an AI Agent, Voice Gateway, and contact center integration. - [Configure the Workspace](https://docs.cognigy.com/agent-copilot/configure/workspace.md) - [Agent Copilot Custom Integration](https://docs.cognigy.com/agent-copilot/deploy/custom-integration.md) - [Embedded Agent Copilot](https://docs.cognigy.com/agent-copilot/deploy/embedding.md) - [NiCE CXone AAH](https://docs.cognigy.com/agent-copilot/deploy/nice-aah.md) - [Deploy and Integrate Agent Copilot](https://docs.cognigy.com/agent-copilot/deploy/overview.md): Deploy Agent Copilot as standalone or embedded, with integrations for Genesys, Salesforce, and NiCE CXone. - [Standalone Agent Copilot](https://docs.cognigy.com/agent-copilot/deploy/standalone.md) - [Getting Started with Agent Copilot for Chat](https://docs.cognigy.com/agent-copilot/getting-started/chat.md) - [Overview](https://docs.cognigy.com/agent-copilot/getting-started/overview.md): Get started with Agent Copilot setup guides for chat, voice, and voice-to-chat AI agent modes. - [Getting Started with Agent Copilot for Voice](https://docs.cognigy.com/agent-copilot/getting-started/voice.md) - [Getting Started with Agent Copilot for Voice-to-Chat](https://docs.cognigy.com/agent-copilot/getting-started/voice-to-chat.md) - [Agent Copilot Glossary](https://docs.cognigy.com/agent-copilot/glossary.md): Definitions for Agent Copilot terms including workspace, grid, tiles, widgets, and deployment methods. - [Cognigy Agent Copilot](https://docs.cognigy.com/agent-copilot/index.md) - [Browser Requirements](https://docs.cognigy.com/agent-copilot/installation/browser-requirements.md) - [Agent Copilot](https://docs.cognigy.com/agent-copilot/overview.md): Learn about Agent Copilot features, including customizable workspaces, rich media capabilities, and integration with contact center platforms for human agent support. - [Troubleshooting](https://docs.cognigy.com/agent-copilot/troubleshooting.md): Fix common Agent Copilot issues including missing tiles, connection errors, and sentiment tile failures. - [Use Cases](https://docs.cognigy.com/agent-copilot/use-cases.md): Explore Agent Copilot use cases for sentiment analysis, knowledge retrieval, call summaries, and real-time translation. - [Access Control](https://docs.cognigy.com/ai/administer/access/admin-center/access-control.md) - [Audit Events](https://docs.cognigy.com/ai/administer/access/admin-center/audit-events.md) - [Admin Center Dashboard](https://docs.cognigy.com/ai/administer/access/admin-center/dashboard.md) - [Global Connections](https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/global-connections.md) - [Global Large Language Models](https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/global-llms.md) - [Global Resources](https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/overview.md) - [Admin Center](https://docs.cognigy.com/ai/administer/access/admin-center/overview.md) - [Management UI](https://docs.cognigy.com/ai/administer/access/management-ui.md) - [Members](https://docs.cognigy.com/ai/administer/access/members.md) - [Project Settings](https://docs.cognigy.com/ai/administer/access/project-settings.md) - [Billing](https://docs.cognigy.com/ai/administer/billing.md) - [Hotkeys](https://docs.cognigy.com/ai/administer/hotkeys.md) - [Installation](https://docs.cognigy.com/ai/administer/installation/about.md) - [Access to Cognigy.AI](https://docs.cognigy.com/ai/administer/installation/access-to-cognigy-ai.md) - [Cognigy.AI Architecture](https://docs.cognigy.com/ai/administer/installation/architecture.md) - [Cognigy.AI: Browser Requirements](https://docs.cognigy.com/ai/administer/installation/browser-requirements.md) - [IP Address Ranges for SaaS](https://docs.cognigy.com/ai/administer/installation/ip-ranges-shared-environments.md) - [Cognigy SaaS Service Health](https://docs.cognigy.com/ai/administer/installation/saas-service-health.md) - [Single Sign-on with SAML 2.0](https://docs.cognigy.com/ai/administer/installation/single-sign-on-saml2.md) - [Single Sign-on using OpenID Connect](https://docs.cognigy.com/ai/administer/installation/single-signin-openid-connect.md) - [Quotas and Limits](https://docs.cognigy.com/ai/administer/limitations.md) - [Administration and Configuration](https://docs.cognigy.com/ai/administer/overview.md): Manage your Cognigy.AI organization with billing, quotas, Admin Center access control, and installation configuration options. - [My Profile](https://docs.cognigy.com/ai/administer/user-menu/my-profile.md) - [User Menu](https://docs.cognigy.com/ai/administer/user-menu/overview.md) - [Analytics Steps](https://docs.cognigy.com/ai/agents/analyze/analytics-steps.md) - [Call Tracing](https://docs.cognigy.com/ai/agents/analyze/call-tracing.md) - [Collecting Data](https://docs.cognigy.com/ai/agents/analyze/collecting-data.md): Cognigy.AI stores AI Agent data for Insights, OData reporting, and BI tools like Power BI and Tableau. - [Contact Profiles](https://docs.cognigy.com/ai/agents/analyze/contact-profiles.md) - [Data Expiration in Cognigy.AI](https://docs.cognigy.com/ai/agents/analyze/data-expiration.md) - [Goals](https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/goals.md) - [Goals and Tasks](https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/overview.md) - [Tasks](https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/tasks.md) - [Insights](https://docs.cognigy.com/ai/agents/analyze/insights.md): Use Cognigy Insights to view analytics and visualizations of your AI Agent interactions, including reports and metrics. - [Cognigy.AI OData Analytics Endpoint](https://docs.cognigy.com/ai/agents/analyze/odata.md): Cognigy.AI provides an OData analytics Endpoint for retrieving raw data via GET requests. It supports enterprise analytics needs, enabling detailed queries for spreadsheets and dashboard creation with preferred data visualization tools. - [Analytics](https://docs.cognigy.com/ai/agents/analyze/overview.md) - [User and Session Identification](https://docs.cognigy.com/ai/agents/analyze/user-and-session-identification.md) - [Deploying your AI Agents](https://docs.cognigy.com/ai/agents/deploy/deploying-your-ai-agents.md): Deploy AI Agents via Cognigy.AI Endpoints and move AI Agents across Projects with Snapshots. - [8x8](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/8x8.md) - [Amazon Alexa](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-alexa.md) - [Amazon Lex](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-lex.md) - [AudioCodes](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/audiocodes.md) - [Avaya CPaaS](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/avaya-cpaas.md) - [Azure Bot Services](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/azure-bot-services.md) - [Bandwidth](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/bandwidth.md) - [Dialogflow](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/dialogflow.md) - [Facebook (Meta) Messenger](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/facebook-messenger.md) - [Genesys](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/genesys.md) - [Intercom](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/intercom.md) - [LINE](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/line-messenger.md) - [MCP Server](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/mcp-server.md) - [Microsoft Teams](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/microsoft-teams.md) - [NiCE CXone](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/nice.md) - [NiCE CXone AAH](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/nice-aah.md) - [Endpoint Reference](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/overview.md): Explore pre-built Cognigy.AI Endpoints including Webchat, Voice Gateway, REST, and third-party integrations. - [REST](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/rest.md) - [RingCentral Engage](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/ringcentral-engage.md) - [Slack](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/slack.md) - [Socket.IO](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/socketio.md) - [Sunshine Conversations](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/sunshine-conversations.md) - [Twilio](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/twilio.md) - [Twilio SMS](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/twilio-sms.md) - [Userlike](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/userlike.md) - [Voice Copilot](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/voice-copilot.md) - [Cognigy Voice Gateway](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/voice-gateway.md) - [Cognigy Webchat](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/webchat.md) - [Webhook](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/webhook.md) - [WhatsApp](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/whatsapp.md) - [Workplace by Facebook](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/workplace-by-fb.md) - [Zoom Contact Center](https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/zoom.md) - [Content Conversion](https://docs.cognigy.com/ai/agents/deploy/endpoints/content-conversion.md) - [Data Protection & Analytics](https://docs.cognigy.com/ai/agents/deploy/endpoints/data-protection-and-analytics.md) - [File Storage](https://docs.cognigy.com/ai/agents/deploy/endpoints/file-storage.md) - [Handover Settings](https://docs.cognigy.com/ai/agents/deploy/endpoints/handover-settings.md) - [Inject and Notify API](https://docs.cognigy.com/ai/agents/deploy/endpoints/inject-and-notify.md) - [Overview](https://docs.cognigy.com/ai/agents/deploy/endpoints/overview.md): Configure Endpoints to connect AI Agents with external platforms like Messenger, Slack, and Alexa for chat and voice. - [Real-Time Translation Settings](https://docs.cognigy.com/ai/agents/deploy/endpoints/real-time-translation-settings.md) - [Session Management](https://docs.cognigy.com/ai/agents/deploy/endpoints/session-management.md) - [Test Mode for Endpoints](https://docs.cognigy.com/ai/agents/deploy/endpoints/test-mode.md) - [Snapshots](https://docs.cognigy.com/ai/agents/deploy/snapshots.md) - [Context](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/context.md) - [Input](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/input.md) - [AI Agent Memory](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/overview.md) - [Profile](https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/profile.md) - [LLM Fallback](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/fallback.md) - [Generative AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/generative-ai.md) - [Large Language Model Session Token Counter](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llm-session-token-counter.md) - [Large Language Models (LLMs)](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms.md): Integrate LLMs from OpenAI, Azure, Anthropic, and more to enhance AI Agent conversations in Cognigy.AI. - [Model Support by Feature](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature.md) - [Other LLM Operations](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/other-operations.md) - [Aleph Alpha](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/aleph-alpha.md) - [All LLM Providers](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/all-providers.md) - [Amazon Bedrock](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/amazon-bedrock.md) - [Anthropic](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/anthropic.md) - [Cognigy Platform-Provided LLM](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/cognigy-platform-provided.md) - [Google Gemini](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-gemini.md) - [Google GenAI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-genai.md) - [Google Vertex AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-vertex-ai.md) - [Microsoft Azure OpenAI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/microsoft-azure-openai.md) - [Mistral AI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/mistral.md) - [OpenAI](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/openai.md) - [OpenAI-Compatible LLMs](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/openai-compatible.md) - [Activate Knowledge AI](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/activate.md) - [Migration from Weaviate to Qdrant: Distance Value Change](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/distance-value-change-after-migration.md) - [Getting started with Knowledge AI](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/getting-started.md) - [Knowledge Chunk](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk.md) - [Chunk Editor](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk-editor.md) - [Knowledge Connectors](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-connectors.md) - [Copilot: Knowledge Tile Node](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/agent-copilot-knowledge.md) - [Search Extract Output Node](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/search-extract-output.md) - [Knowledge Source Tags](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/knowledge-source-tags.md) - [Knowledge Source](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview.md) - [Advanced Parser](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/advanced-parser.md) - [Azure AI Document Intelligence](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/azure-ai.md) - [Basic Parser](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/basic-parser.md) - [Text Extraction with Content Parsers](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/overview.md) - [Cognigy Text Format](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/ctxt.md) - [PDF](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/pdf.md) - [Web Page](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/web-page.md) - [Knowledge Store](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-store.md) - [Knowledge AI](https://docs.cognigy.com/ai/agents/develop/knowledge-ai/overview.md): Upload documents and use RAG to enable AI Agents to provide accurate, context-aware responses with Knowledge AI. - [Manage AI Agents](https://docs.cognigy.com/ai/agents/develop/manage-ai-agents.md) - [Copilot: Identity Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/identity-tile.md) - [Copilot: Knowledge Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/knowledge-tile.md) - [Copilot: Next Action Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/next-action-tile.md) - [Agent Copilot Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/overview.md) - [Copilot: Send Data](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/send-data.md) - [Copilot: Sentiment Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/sentiment-tile.md) - [Copilot: Adaptive Card Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-adaptive-card-tile.md) - [Copilot: Set Grid](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-grid.md) - [Copilot: HTML Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-html-tile.md) - [Copilot: IFrame Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-iframe-tile.md) - [Copilot: Transcript Tile](https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/transcript-tile.md) - [Add Lexicon Keyphrase](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/add-lexicon-keyphrase.md) - [AI Agent](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/ai-agent.md) - [AI Agent Handover](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/ai-agent-handover.md) - [Clean Text](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/clean-text.md) - [Copy Slots to Context](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/copy-slots-to-context.md) - [Disable Slot Fillers](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/disable-slot-fillers.md) - [Enable Slot Fillers](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/enable-slot-fillers.md) - [Execute Cognigy NLU](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/execute-cognigy-nlu.md) - [Fuzzy Search](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/fuzzy-search.md) - [Load AI Agent](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/load-ai-agent.md) - [Match Pattern](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/match-pattern.md) - [AI](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/overview.md) - [Regex Slot Filler](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/regex-slot-filler.md) - [Resolve Tool Action](https://docs.cognigy.com/ai/agents/develop/node-reference/ai/resolve-tool-action.md) - [Activate Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/activate-profile.md) - [Add Memory](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/add-memory.md) - [Blind Mode](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/blind-mode.md) - [Complete Task](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/complete-task.md) - [Deactivate Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/deactivate-profile.md) - [Delete Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/delete-profile.md) - [Merge Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/merge-profile.md) - [Analytics](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/overview.md) - [Overwrite Analytics](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/overwrite-analytics.md) - [Request Rating](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/request-rating.md) - [Set Rating](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/set-rating.md) - [Track Goal](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/track-goal.md) - [Update Profile](https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/update-profile.md) - [Code](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/code.md) - [Debug Message](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/debug-message.md) - [Optional Question](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/optional-question.md) - [Basic Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/overview.md) - [Question](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/question.md) - [Say](https://docs.cognigy.com/ai/agents/develop/node-reference/basic/say.md) - [CXone](https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/overview.md): CXone Nodes integrate Flows with NiCE CXone capabilities. - [Retrieve Knowledge](https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/retrieve-knowledge.md) - [Send Status to CXone Copilot Node](https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/send-copilot-status.md) - [Datepicker](https://docs.cognigy.com/ai/agents/develop/node-reference/data/datepicker.md) - [Email Notification](https://docs.cognigy.com/ai/agents/develop/node-reference/data/email-notification.md) - [Data](https://docs.cognigy.com/ai/agents/develop/node-reference/data/overview.md) - [Send SMTP Email](https://docs.cognigy.com/ai/agents/develop/node-reference/data/send-smtp-email.md) - [Add To Context](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/add-to-context.md) - [Execute Flow](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/execute-flow.md) - [Go To](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/go-to.md) - [If](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/if.md) - [Interval](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/interval.md) - [Lookup](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/lookup.md) - [Once](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/once.md) - [Logic](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/overview.md) - [Remove From Context](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/remove-from-context.md) - [Reset State](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/reset-state.md) - [Set State](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/set-state.md) - [Sleep](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/sleep.md) - [Stop and Return](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/stop-and-return.md) - [Switch Locale](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/switch-locale.md) - [Think](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/think.md) - [Wait for Input](https://docs.cognigy.com/ai/agents/develop/node-reference/logic/wait-for-input.md) - [Knowledge Search](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/knowledge-search.md) - [LLM Entity Extract](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/llm-entity-extract.md) - [Log Message](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/log-message.md) - [Other Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/overview.md) - [Search Extract Output](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/search-extract-output.md) - [Set Translation](https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/set-translation.md) - [Node Reference](https://docs.cognigy.com/ai/agents/develop/node-reference/overview.md): Explore the Node reference documentation for configuring Flows in Cognigy.AI, including Basic, Logic, Voice, Analytics, Service, AI, and other Node categories. - [Add Transcript Step](https://docs.cognigy.com/ai/agents/develop/node-reference/service/add-transcript-step.md) - [Check Agent Availability](https://docs.cognigy.com/ai/agents/develop/node-reference/service/check-agent-availability.md) - [Close Handover](https://docs.cognigy.com/ai/agents/develop/node-reference/service/close-handover.md) - [Get Transcript](https://docs.cognigy.com/ai/agents/develop/node-reference/service/get-transcript.md) - [Handover to Human Agent](https://docs.cognigy.com/ai/agents/develop/node-reference/service/handover-to-agent.md) - [HTTP Request](https://docs.cognigy.com/ai/agents/develop/node-reference/service/http-request.md) - [LLM Prompt](https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt.md) - [LLM Prompt (legacy)](https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt-legacy.md) - [MongoDB](https://docs.cognigy.com/ai/agents/develop/node-reference/service/mongo-db.md) - [MS SQL](https://docs.cognigy.com/ai/agents/develop/node-reference/service/ms-sql.md) - [Service Overview](https://docs.cognigy.com/ai/agents/develop/node-reference/service/overview.md) - [Set Handover Inactivity](https://docs.cognigy.com/ai/agents/develop/node-reference/service/set-handover-inactivity.md) - [Trigger Function](https://docs.cognigy.com/ai/agents/develop/node-reference/service/trigger-function.md) - [Call Recording](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/call-recording.md) - [Hang Up](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/hangup.md) - [AudioCodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/overview.md) - [Play URL](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/play-url.md) - [Send Message](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/send-message.md) - [Send Metadata](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/send-meta-data.md) - [Set Session Params](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/set-session-params.md) - [Transfer](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/transfer-vg.md) - [Barge In - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/barge-in-config.md) - [Continuous ASR - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/continuous-asr-config.md) - [DTMF Collect - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/dtmf-collect-config.md) - [Hang Up](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/hang-up.md) - [Mute Speech Input](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/mute-speech-input.md) - [Generic Voice Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/overview.md) - [Play URL](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/play-url.md) - [Send Metadata](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/send-metadata.md) - [Session Speech Parameters Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/session-speech-parameters-config.md) - [Transfer](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/transfer.md) - [User Input Timeout - Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/user-input-timeout-config.md) - [Voice Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/overview.md) - [Call Recording](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/call-recording.md) - [DTMF](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/dtmf.md) - [Hang Up](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/hangup.md) - [Mute Speech Input](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/mute-speech-input.md) - [Voice Gateway Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/overview.md) - [Voice Gateway Parameter Details](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/parameter-details.md) - [Play](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/play.md) - [Send Metadata](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/send-metadata.md) - [Set Session Config](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/set-session-config.md) - [Transfer](https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/transfer.md) - [xApp: Get Session PIN](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/get-xApp-session-PIN.md) - [xApp: Init Session](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/init-xApp-session.md) - [xApp Nodes](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/overview.md) - [xApp: Show Adaptive Card](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/set-AdaptiveCard-xApp-state.md) - [xApp: Show HTML](https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/set-html-xApp-state.md) - [Channels](https://docs.cognigy.com/ai/agents/develop/nodes/channels.md) - [Node Search](https://docs.cognigy.com/ai/agents/develop/nodes/node-search.md) - [Nodes](https://docs.cognigy.com/ai/agents/develop/nodes/overview.md) - [Persona](https://docs.cognigy.com/ai/agents/develop/persona.md) - [Collaborative Editing](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/collab-editing.md) - [Flow Editor](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/editor.md) - [Flows](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/overview.md) - [Projects](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects.md) - [Getting Started with Voice AI Agents](https://docs.cognigy.com/ai/agents/develop/voice.md) - [Agentic AI](https://docs.cognigy.com/ai/agents/overview.md): Build autonomous, goal-oriented AI Agents that use humanlike reasoning and tools to deliver superior outcomes. - [Getting Started with AI Agents](https://docs.cognigy.com/ai/agents/quickstart.md): Follow this step-by-step guide to create your first AI Agent with persona, tools, and knowledge in Cognigy.AI. - [Assertions](https://docs.cognigy.com/ai/agents/test/assertions.md) - [Demo Webchat](https://docs.cognigy.com/ai/agents/test/demo-webchat.md) - [Chat](https://docs.cognigy.com/ai/agents/test/interaction-panel/chat.md) - [Live Follow](https://docs.cognigy.com/ai/agents/test/interaction-panel/live-follow.md) - [Interaction Panel](https://docs.cognigy.com/ai/agents/test/interaction-panel/overview.md) - [Simulation](https://docs.cognigy.com/ai/agents/test/interaction-panel/simulation.md) - [State](https://docs.cognigy.com/ai/agents/test/interaction-panel/state.md) - [Voice Call](https://docs.cognigy.com/ai/agents/test/interaction-panel/voice-call.md) - [Logs](https://docs.cognigy.com/ai/agents/test/logs.md) - [Mocking](https://docs.cognigy.com/ai/agents/test/mocking.md) - [Playbooks](https://docs.cognigy.com/ai/agents/test/playbooks.md) - [Simulator Dashboard](https://docs.cognigy.com/ai/agents/test/simulator/dashboard.md) - [Simulator](https://docs.cognigy.com/ai/agents/test/simulator/overview.md) - [Testing your AI Agents](https://docs.cognigy.com/ai/agents/test/testing-your-ai-agents.md): Test AI Agents and ensure reliable performance before deployment. - [Voice Preview](https://docs.cognigy.com/ai/agents/test/voice-preview.md) - [Agent Copilot](https://docs.cognigy.com/ai/escalate/agent-copilot.md) - [Handover Status](https://docs.cognigy.com/ai/escalate/handover-features/handover-status.md) - [User Inactivity Detection and Handling](https://docs.cognigy.com/ai/escalate/handover-features/user-inactivity-detection.md) - [8x8](https://docs.cognigy.com/ai/escalate/handover-reference/8x8.md) - [Chatwoot](https://docs.cognigy.com/ai/escalate/handover-reference/chatwoot.md) - [Genesys Cloud Guest Chat](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-guest-chat.md) - [Genesys Cloud Open Messaging](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging.md) - [Genesys Cloud Open Messaging: Handover End Detection with HTTP webhooks](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-handover-end-detection.md) - [Genesys Cloud Open Messaging: Handover End Detection with Amazon EventBridge](https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-with-amazon-eventbridge.md) - [Live Agent](https://docs.cognigy.com/ai/escalate/handover-reference/live-agent.md) - [NiCE CXone](https://docs.cognigy.com/ai/escalate/handover-reference/nice-cxone.md): Integration with NiCE CXone for handover of conversations to human agents in a contact center. - [Overview](https://docs.cognigy.com/ai/escalate/handover-reference/overview.md) - [RingCentral Engage Integration](https://docs.cognigy.com/ai/escalate/handover-reference/ring-central-engage.md) - [Salesforce Service Cloud](https://docs.cognigy.com/ai/escalate/handover-reference/salesforce.md) - [Salesforce MIAW](https://docs.cognigy.com/ai/escalate/handover-reference/salesforce-miaw.md) - [storm](https://docs.cognigy.com/ai/escalate/handover-reference/storm.md) - [Handover Providers](https://docs.cognigy.com/ai/escalate/handovers.md): Connect AI Agents to contact centers with Handover Providers for seamless escalation to human agents. - [Migrate from Endpoint Settings to Handover Provider Settings](https://docs.cognigy.com/ai/escalate/migration.md) - [AI Default Channel Formats](https://docs.cognigy.com/ai/for-developers/code/ai-default-channel-formats.md) - [Analytics Data](https://docs.cognigy.com/ai/for-developers/code/analytics-data.md) - [API Functions](https://docs.cognigy.com/ai/for-developers/code/api-functions.md) - [Channel Output](https://docs.cognigy.com/ai/for-developers/code/channel-output.md) - [Modules](https://docs.cognigy.com/ai/for-developers/code/modules.md) - [Code](https://docs.cognigy.com/ai/for-developers/code/overview.md): Execute custom JavaScript or TypeScript code within Cognigy.AI Flows using Code Nodes with IntelliSense support. - [API and CLI](https://docs.cognigy.com/ai/for-developers/developers/api-and-cli.md) - [Client Libraries](https://docs.cognigy.com/ai/for-developers/developers/client-libraries.md) - [Extension Framework](https://docs.cognigy.com/ai/for-developers/developers/extension-framework.md) - [Extensions](https://docs.cognigy.com/ai/for-developers/extensions.md): Extend Cognigy.AI Flows with custom Nodes, third-party API integrations, and Knowledge Connectors via Extensions. - [Node Execution API: All Functions](https://docs.cognigy.com/ai/for-developers/function-reference/all-functions.md) - [CognigyScript Functions](https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/overview.md) - [parseCognigyScriptCondition](https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/parseCognigyScriptCondition.md) - [parseCognigyScriptText](https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/parseCognigyScriptText.md) - [activateProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/activateProfile.md) - [deactivateProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/deactivateProfile.md) - [mergeProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/mergeProfile.md) - [Contact Profiles](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/overview.md) - [updateProfile](https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/updateProfile.md) - [addToContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/addToContext.md) - [deleteContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/deleteContext.md) - [getContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/getContext.md) - [Context Object](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/overview.md) - [removeFromContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/removeFromContext.md) - [resetContext](https://docs.cognigy.com/ai/for-developers/function-reference/context-object/resetContext.md) - [addConditionalEntrypoint](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/addConditionalEntrypoint.md) - [executeFlow](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/executeFlow.md) - [getExecutionAmount](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/getExecutionAmount.md) - [Execution and Flow Control](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/overview.md) - [resetExecutionAmount](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/resetExecutionAmount.md) - [resetNextNodes](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/resetNextNodes.md) - [setExecutionAmount](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/setExecutionAmount.md) - [setNextNode](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/setNextNode.md) - [stopExecution](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/stopExecution.md) - [think (Deprecated)](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/think.md) - [thinkV2](https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/thinkV2.md) - [addToInput](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/addToInput.md) - [output](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/output.md) - [Input and Output](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/overview.md) - [say](https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/say.md) - [getLLMTokenUsageForSession](https://docs.cognigy.com/ai/for-developers/function-reference/logging/getLLMTokenUsageForSession.md) - [log](https://docs.cognigy.com/ai/for-developers/function-reference/logging/log.md) - [Logging and Monitoring](https://docs.cognigy.com/ai/for-developers/function-reference/logging/overview.md) - [setSensitiveLoggingSettings](https://docs.cognigy.com/ai/for-developers/function-reference/logging/setSensitiveLoggingSettings.md) - [completeGoal](https://docs.cognigy.com/ai/for-developers/function-reference/other/completeGoal.md) - [evaluateRule](https://docs.cognigy.com/ai/for-developers/function-reference/other/evaluateRule.md) - [Other Functions](https://docs.cognigy.com/ai/for-developers/function-reference/other/overview.md) - [setRegexSlot](https://docs.cognigy.com/ai/for-developers/function-reference/other/setRegexSlot.md) - [getState](https://docs.cognigy.com/ai/for-developers/function-reference/states/getState.md) - [States](https://docs.cognigy.com/ai/for-developers/function-reference/states/overview.md) - [resetState](https://docs.cognigy.com/ai/for-developers/function-reference/states/resetState.md) - [setState](https://docs.cognigy.com/ai/for-developers/function-reference/states/setState.md) - [xApps Functions](https://docs.cognigy.com/ai/for-developers/function-reference/xApps/overview.md) - [setAppState](https://docs.cognigy.com/ai/for-developers/function-reference/xApps/setAppState.md) - [Functions](https://docs.cognigy.com/ai/for-developers/functions.md): Execute long-running JavaScript functions in Cognigy.AI for async processes like HTTP API calls to third-party systems. - [createKnowledgeChunk](https://docs.cognigy.com/ai/for-developers/knowledge-connector/createKnowledgeChunk.md) - [createKnowledgeSource](https://docs.cognigy.com/ai/for-developers/knowledge-connector/createKnowledgeSource.md) - [deleteKnowledgeSource](https://docs.cognigy.com/ai/for-developers/knowledge-connector/deleteKnowledgeSource.md) - [Knowledge Connector API](https://docs.cognigy.com/ai/for-developers/knowledge-connector/overview.md) - [upsertKnowledgeSource](https://docs.cognigy.com/ai/for-developers/knowledge-connector/upsertKnowledgeSource.md) - [Execution Finished Transformer](https://docs.cognigy.com/ai/for-developers/transformers/execution-finished-transformer.md) - [Inject Transformer](https://docs.cognigy.com/ai/for-developers/transformers/inject-transformer.md) - [Input Transformer](https://docs.cognigy.com/ai/for-developers/transformers/input-transformer.md) - [Notify Transformer](https://docs.cognigy.com/ai/for-developers/transformers/notify-transformer.md) - [Output Transformer](https://docs.cognigy.com/ai/for-developers/transformers/output-transformer.md) - [Transformers](https://docs.cognigy.com/ai/for-developers/transformers/overview.md): Use Endpoint Transformers to manipulate data between Flows and Endpoints, convert payloads, and create custom integrations. - [About the Cognigy.AI Platform](https://docs.cognigy.com/ai/overview/about-cognigy-ai.md): Discover how Cognigy.AI orchestrates AI-powered customer experiences across voice and chat channels. - [Cognigy AI Agents](https://docs.cognigy.com/ai/overview/ai-workforce.md) - [Cognigy.AI Glossary](https://docs.cognigy.com/ai/overview/glossary.md) - [Key Features](https://docs.cognigy.com/ai/overview/key-features.md) - [Main Page](https://docs.cognigy.com/ai/overview/user-interface/main-page.md) - [Project Page](https://docs.cognigy.com/ai/overview/user-interface/project-page.md) - [Resource Pages](https://docs.cognigy.com/ai/overview/user-interface/resource-pages.md) - [CognigyScript](https://docs.cognigy.com/ai/platform-features/cognigyscript.md) - [Connections](https://docs.cognigy.com/ai/platform-features/connections.md) - [Data Redaction](https://docs.cognigy.com/ai/platform-features/data-redaction.md) - [Attachments](https://docs.cognigy.com/ai/platform-features/nlu/attachments.md) - [Intent Recognition with External Embedding Model](https://docs.cognigy.com/ai/platform-features/nlu/external/external-nlu-intent-recognition.md) - [LLM-Based Intent Reranking](https://docs.cognigy.com/ai/platform-features/nlu/external/intent-reranking.md) - [Alexa](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/alexa.md) - [NLU Connector Reference](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/all-nlu-connectors.md) - [Code](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/code.md) - [Cognigy NLU](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/cognigy-nlu.md) - [Dialogflow](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/dialog-flow.md) - [Amazon Lex](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/lex.md) - [Microsoft LUIS](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/luis.md) - [No NLU](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/no-nlu.md) - [Watson Assistant](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/watson-assistant.md) - [NLU Transformers](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/nlu-transformers.md) - [NLU Connectors](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/overview.md) - [External NLU](https://docs.cognigy.com/ai/platform-features/nlu/external/overview.md) - [Annotations](https://docs.cognigy.com/ai/platform-features/nlu/intents/annotations.md) - [Intent Conditions](https://docs.cognigy.com/ai/platform-features/nlu/intents/conditions.md) - [Confirmation Words](https://docs.cognigy.com/ai/platform-features/nlu/intents/confirmation-words.md) - [Default Reply](https://docs.cognigy.com/ai/platform-features/nlu/intents/default-reply.md) - [Intent Example Sentences](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences.md) - [Intent Analyzer](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-analyzer.md) - [Inheritance Mechanism](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/inherit-child-example-sentences.md) - [Intent Mapping Priority](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/intent-mapping-priority.md) - [Intent Hierarchy](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/overview.md) - [Intent Trainer](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer.md) - [Intents](https://docs.cognigy.com/ai/platform-features/nlu/intents/overview.md) - [Reject Intent](https://docs.cognigy.com/ai/platform-features/nlu/intents/reject-intent.md) - [Intent Rules](https://docs.cognigy.com/ai/platform-features/nlu/intents/rules.md) - [Thresholds](https://docs.cognigy.com/ai/platform-features/nlu/intents/thresholds.md) - [Trigger Intent](https://docs.cognigy.com/ai/platform-features/nlu/intents/trigger-intent.md) - [Yes/No Intents](https://docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents.md) - [NLU Languages](https://docs.cognigy.com/ai/platform-features/nlu/language-support.md) - [NLU Overview](https://docs.cognigy.com/ai/platform-features/nlu/overview.md) - [Slot Fillers](https://docs.cognigy.com/ai/platform-features/nlu/slot-fillers.md) - [Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/overview.md) - [System-Defined Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/system-defined.md) - [Lexicon Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon.md) - [User-Defined Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/overview.md) - [Regex Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/regex.md) - [Text Cleaner](https://docs.cognigy.com/ai/platform-features/nlu/text-cleaner.md) - [Platform Features](https://docs.cognigy.com/ai/platform-features/overview.md): Explore Cognigy.AI platform features including NLU, CognigyScript, translation, localization, and Packages. - [Packages](https://docs.cognigy.com/ai/platform-features/packages.md) - [Tokens](https://docs.cognigy.com/ai/platform-features/tokens.md) - [Automatic Translation](https://docs.cognigy.com/ai/platform-features/translation-and-localization/auto-translation.md) - [Localization](https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization.md) - [Real-Time Translation](https://docs.cognigy.com/ai/platform-features/translation-and-localization/real-time-translation.md) - [About Cognigy.AI API](https://docs.cognigy.com/api-reference/about.md) - [Get Knowledge Chunk Count](https://docs.cognigy.com/api-reference/administration/get-knowledge-chunk-count.md): Gets the total number of Knowledge Chunks created across Projects in the organization. - [Get Organization Policies](https://docs.cognigy.com/api-reference/administration/get-organization-policies.md): Gets all policies for the organization as shown in the Management UI, including quotas, password and session rules, conversation and Contact Profile settings, data privacy options, billing time zone, and AI Ops Center status. - [Get System Maintenance Messages](https://docs.cognigy.com/api-reference/administration/get-system-maintenance-messages.md): Gets system-wide maintenance messages that are preconfigured in the Management UI, including their display timing and visibility settings. - [Get the License State for the Organization](https://docs.cognigy.com/api-reference/administration/get-the-license-state-for-the-organization.md): Gets the current license state of the organization, including its system capabilities and usage quotas. - [Initiate Organization Deletion](https://docs.cognigy.com/api-reference/administration/initiate-organization-deletion.md): Initiates the process to delete an organisation. A confirmation token will be sent via email to the system administrator to proceed with the deletion. - [Set the License](https://docs.cognigy.com/api-reference/administration/set-the-license.md): Sets the system license for the organization, updating license details such as access and quotas. - [Create an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configuration/create-an-agent-copilot-configuration.md): Creates an Agent Copilot configuration in a Project. The Agent Copilot configuration defines the grid layout, which serves as the structure for your AI Copilot Workspace. After creation, select the configuration in the Cognigy.AI Endpoint under the Copilot section. - [Delete an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configuration/delete-an-agent-copilot-configuration.md): Deletes an Agent Copilot configuration from a Project. If the configuration is still in use in the Copilot section of any Endpoint in this Project, replace the configuration with another one before using this method. - [Get Agent Copilot Configurations](https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-agent-copilot-configurations.md): Gets Agent Copilot configurations for a Project. By default, 25 audit events are returned. Use the `limit` query parameter to change this value. - [Get an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-an-agent-copilot-configuration.md): Gets an Agent Copilot Configuration from a Project. - [Update an Agent Copilot Configuration](https://docs.cognigy.com/api-reference/agent-copilot-configurations/update-an-agent-copilot-configuration.md): Updates an existing Agent Copilot configuration in a Project. Allows modifying the grid layout, tiles, or metadata of a configuration. You must provide the relevant project ID and the configuration ID to apply changes. - [Check AI Agent Name Availability](https://docs.cognigy.com/api-reference/ai-agents/check-ai-agent-name-availability.md): Checks whether an AI Agent name is already used in a Project. - [Create an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/create-an-ai-agent.md): Creates an AI Agent in a Project. The request defines the AI Agent persona (name, description, avatar), behavioral instructions, speaking style, and safety settings. You can optionally link the AI Agent to a Knowledge Store, configure voice and text-to-speech settings, and control whether voice conf… - [Delete an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/delete-an-ai-agent.md): Deletes an AI Agent from a Project. - [Get AI Agent Jobs and their Tools](https://docs.cognigy.com/api-reference/ai-agents/get-ai-agent-jobs-and-their-tools.md): Gets all jobs and associated tools for an AI Agent by its ID. - [Get AI Agents](https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents.md): Gets AI Agents from a Project. By default, returns 25 AI Agents from all Projects the user has access to. Use the `limit` query parameter to change the default value. Specify the Project ID to get AI Agents from a specific Project. - [Get AI Agents from the Job Market](https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents-from-the-job-market.md): Gets a list of AI Agents from the job market that are ready for hire. - [Get an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/get-an-ai-agent.md): Gets an AI Agent from a Project. Returns the AI Agent configuration, including identity, description, avatar, instructions, speaking style, voice, safety settings, and metadata such as creation and modification timestamps. - [Hire an AI Agent from the Job Market](https://docs.cognigy.com/api-reference/ai-agents/hire-an-ai-agent-from-the-job-market.md): Hires an AI Agent in a Project using a ready-made template (`templateId`) with predefined skills for a specific job. You can optionally override an existing AI Agent using `overrideAiAgentReferenceId` to adapt it to your needs. The method returns a task tracking the status of the hiring process. - [Update an AI Agent](https://docs.cognigy.com/api-reference/ai-agents/update-an-ai-agent.md): Updates an AI Agent in a Project. Allows modifying AI Agent persona, instructions, speaking style, voice, and safety settings. Returns no content on success - [Create an Amazon User](https://docs.cognigy.com/api-reference/alexa/create-an-amazon-user.md): Creates an authenticated Amazon user by submitting their access token and refresh token. This method enables secure integration with Amazon Alexa services for the current Cognigy.AI user. - [Delete an Amazon User](https://docs.cognigy.com/api-reference/alexa/delete-an-amazon-user.md): Deletes an already registered Amazon user from the Cognigy.AI platform. - [Deploy an Alexa Endpoint to an Alexa Skill](https://docs.cognigy.com/api-reference/alexa/deploy-an-alexa-endpoint-to-an-alexa-skill.md): Deploys a Cognigy.AI Alexa Endpoint to an Alexa skill. - [Get Alexa Skills](https://docs.cognigy.com/api-reference/alexa/get-alexa-skills.md): Gets a list of all Alexa skills associated with the current user, including details like skill ID, name per locale, last update, and lifecycle stage. - [Get Amazon User Details](https://docs.cognigy.com/api-reference/alexa/get-amazon-user-details.md): Gets details about an already registered Amazon user. - [Get Call Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-a-project.md): Gets call counter metrics for a Project by its ID. Data is available up to two days ago, and only for 2025 onwards. - [Get Call Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-the-organization.md): Gets call counter metrics for the organization. Data is available up to two days ago, and only for 2025 onwards. - [Get Conversation Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-a-project.md): Gets conversation counter metrics for a Project by its ID. Data is available up to one day ago, and only for 2025 onwards. - [Get Conversation Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-the-organization.md): Gets conversation counter metrics for the organization. Data is available up to one day ago, and only for 2025 onwards. - [Delete Analytics Records](https://docs.cognigy.com/api-reference/analytics/delete-analytics-records.md): Deletes analytics records for a Project. - [Get Call Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-a-project.md): Gets call counter metrics for a Project by its ID. - [Get Call Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-the-organization.md): Gets call counter metrics for the organization. - [Get Conversation Counter Metrics for a Project](https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-a-project.md): Gets conversation counter metrics for a Project by its ID. - [Get Conversation Counter Metrics for the Organization](https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-the-organization.md): Gets conversation counter metrics for the organization. - [Get Knowledge Query Counter Metrics for a Project.](https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-a-project.md): Gets knowledge query counter metrics for a Project by its ID. - [Get Knowledge Query Counter Metrics for an Organization.](https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-an-organization.md): Gets knowledge query counter metrics for the organization. - [Update an Analytics Record](https://docs.cognigy.com/api-reference/analytics/update-an-analytics-record.md): Updates an analytics record for a specific user input. Allows modifying conversation properties, Flow and Intent details, ratings, handover information, Slots, tracked goals, and custom fields. - [Get an Audit Event](https://docs.cognigy.com/api-reference/audit-events/get-an-audit-event.md): Gets an audit event by its ID. - [Get Audit Events](https://docs.cognigy.com/api-reference/audit-events/get-audit-events.md): Gets audit events for the organization. By default, 25 audit events are returned. Use the `limit` query parameter to change this value. - [Create a Connection](https://docs.cognigy.com/api-reference/connections/create-a-connection.md): Creates a Connection in a Project. - [Create a Connection Field](https://docs.cognigy.com/api-reference/connections/create-a-connection-field.md): Creates a Connection field, allowing you to store additional key-value data in a Connection. This method is useful for adding custom settings required by external services or integrations. - [Delete a Connection](https://docs.cognigy.com/api-reference/connections/delete-a-connection.md): Deletes a Connection from a Project. Deleting a Connection stops any dependent features from working. Flows that use the deleted Connection aren't updated automatically and may hang at the affected Node, causing errors. - [Delete a Connection Field](https://docs.cognigy.com/api-reference/connections/delete-a-connection-field.md): Deletes a Connection field, removing the associated key-value data from a Connection. This method is useful for removing unused or sensitive data from a Connection. - [Get a Connection](https://docs.cognigy.com/api-reference/connections/get-a-connection.md): Gets a Connection from a Project. - [Get Connection Schemas](https://docs.cognigy.com/api-reference/connections/get-connection-schemas.md): Gets Connection schemas from a Project. This method helps understand the structure and fields for creating or validating Connections. By default, 25 schemas are returned. Use the `limit` query parameter to change this value. - [Get Connections](https://docs.cognigy.com/api-reference/connections/get-connections.md): Gets Connections from a Project. By default, 25 Connections are returned. To change this value, use the `limit` query parameter. - [Perform Batch Operations on Connections](https://docs.cognigy.com/api-reference/connections/perform-batch-operations-on-connections.md): Performs batch operations on Connections. Executes batch create, update, and delete operations, returning the affected Connection IDs. - [Update a Connection](https://docs.cognigy.com/api-reference/connections/update-a-connection.md): Updates a Connection in a Project, including type, credential and custom fields. - [Create a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/create-a-contact-profile.md): Creates a [Contact Profile](https://docs.cognigy.com/ai/agents/analyze/contact-profiles). - [Delete a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/delete-a-contact-profile.md): Deletes a [Contact Profile](https://docs.cognigy.com/ai/agents/analyze/contact-profiles). - [Delete Contact Profile Data](https://docs.cognigy.com/api-reference/contact-profiles/delete-contact-profile-data.md): Deletes data associated with a Contact Profile. - [Export Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/export-contact-profile.md): Exports Contact Profile data in JSON format. - [Get a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/get-a-contact-profile.md): Gets the data of a [Contact Profile](https://docs.cognigy.com/ai/agents/analyze/contact-profiles). - [Get Contact Profiles](https://docs.cognigy.com/api-reference/contact-profiles/get-contact-profiles.md): Gets [Contact Profiles](https://docs.cognigy.com/ai/agents/analyze/contact-profiles) in a Project. By default, 25 Contact Profiles are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Schema](https://docs.cognigy.com/api-reference/contact-profiles/get-schema.md): Gets the [Contact Profile schema](https://docs.cognigy.com/ai/agents/analyze/contact-profiles#profile-schema). - [Merge Contact Profiles](https://docs.cognigy.com/api-reference/contact-profiles/merge-contact-profiles.md): Merges a [Contact Profile](https://docs.cognigy.com/ai/agents/analyze/contact-profiles) with another one. - [Remove the Contact ID](https://docs.cognigy.com/api-reference/contact-profiles/remove-the-contact-id.md): Removes the contact ID from a Contact Profile. - [Set Schema](https://docs.cognigy.com/api-reference/contact-profiles/set-schema.md): Sets the [Contact Profile schema](https://docs.cognigy.com/ai/agents/analyze/contact-profiles#profile-schema). - [Unmerge Contact Profiles](https://docs.cognigy.com/api-reference/contact-profiles/unmerge-contact-profiles.md): Splits a merged [Contact Profile](https://docs.cognigy.com/ai/agents/analyze/contact-profiles) into two separate ones. - [Update a Contact Profile](https://docs.cognigy.com/api-reference/contact-profiles/update-a-contact-profile.md): Updates Contact Profile data. - [Get a Conversation](https://docs.cognigy.com/api-reference/conversations-v20/get-a-conversation.md): Gets a conversation by its `sessionId`. - [Deletes conversations records for a sessionId.](https://docs.cognigy.com/api-reference/conversations-v21/deletes-conversations-records-for-a-sessionid.md): Deletes conversations records for a sessionId. - [Deletes a Conversation](https://docs.cognigy.com/api-reference/conversations/deletes-a-conversation.md): Deletes a conversation by its `sessionId`. **Deprecated.** Use the Insights API [DELETE /v2.1/conversations/{sessionId}](#delete-/v2.1/conversations/-sessionId-) instead. - [Get Conversations](https://docs.cognigy.com/api-reference/conversations/get-conversations.md): Gets conversations from a Project. You can also get conversations for a specific user by specifying their contact ID. - [Create an Endpoint](https://docs.cognigy.com/api-reference/endpoints/create-an-endpoint.md): Creates an Endpoint in a Project. - [Delete an Endpoint](https://docs.cognigy.com/api-reference/endpoints/delete-an-endpoint.md): Deletes an Endpoint from a Project. - [Get an Endpoint](https://docs.cognigy.com/api-reference/endpoints/get-an-endpoint.md): Gets an Endpoint from a Project. - [Get Endpoints](https://docs.cognigy.com/api-reference/endpoints/get-endpoints.md): Gets Endpoints from a Project. By default, 25 Endpoints are returned. To change this value, use the `limit` query parameter. - [Perform Batch Operations on Endpoints](https://docs.cognigy.com/api-reference/endpoints/perform-batch-operations-on-endpoints.md): Performs batch operations on Endpoints in a Project. Use this method to create, update, or delete multiple Endpoints in a request by specifying the operation type (`create`, `update`, or `delete`) for each item in the operations array. - [Send a Message as a User Input](https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-a-user-input.md): Sends a message as a user input in an active conversation, so an AI Agent can process the input and continue the conversation. For example, to follow up after user inactivity or trigger a reply after an external API event. **Deprecated.** This v2.0 endpoint will be removed in a future release; pleas… - [Send a Message as an AI Agent Output](https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-an-ai-agent-output.md): Sends a message as an AI Agent Output. It bypasses the Flow's input processing and delivers a message to the user. For example, sending `Your order 12345 has shipped` as a status update. **Deprecated.** This v2.0 endpoint will be removed in a future release; please use the `/notify/{URLToken}` in En… - [Update an Endpoint](https://docs.cognigy.com/api-reference/endpoints/update-an-endpoint.md): Updates Endpoint settings in a Project. Allows modifying the Endpoint's activation status, Transformers, handover, analytics, and privacy options. - [Create an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/create-an-example-sentence.md): Creates an [Example Sentence](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) for an Intent. - [Delete an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/delete-an-example-sentence.md): Deletes an [Example Sentence](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) from an Intent. - [Generate Example Sentences](https://docs.cognigy.com/api-reference/example-sentences/generate-example-sentences.md): Generates [Example Sentences](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) for an Intent using generative AI. - [Get an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/get-an-example-sentence.md): Gets an [Example Sentence](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) from an Intent. - [Get Example Sentences](https://docs.cognigy.com/api-reference/example-sentences/get-example-sentences.md): Gets [Example Sentences](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) from an Intent. By default, 25 Example Sentences are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Perform Batch Operations](https://docs.cognigy.com/api-reference/example-sentences/perform-batch-operations.md): Performs batch operations on [Sentences](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) in an Intent. - [Update an Example Sentence](https://docs.cognigy.com/api-reference/example-sentences/update-an-example-sentence.md): Updates an [Example Sentence](https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences) for an Intent. - [Delete an Extension](https://docs.cognigy.com/api-reference/extensions/delete-an-extension.md): Deletes an Extension from a Project. - [Get an Extension](https://docs.cognigy.com/api-reference/extensions/get-an-extension.md): Gets an Extension from a Project. - [Get Extensions](https://docs.cognigy.com/api-reference/extensions/get-extensions.md): Gets Extensions from a Project. By default, 25 Extensions are returned. To change this value, use the `limit` query parameter. - [Update an Extension](https://docs.cognigy.com/api-reference/extensions/update-an-extension.md): Updates an existing uploaded Extension in a Project by replacing it with a new version. You can provide the Extension either as a file upload or via a URL. The method creates a Task to process the update, and the response returns the task status and progress so you can track when the replacement is… - [Update Extension Settings](https://docs.cognigy.com/api-reference/extensions/update-extension-settings.md): Updates Extension settings, such as enabling or disabling trusted code behavior. - [Upload an Extension](https://docs.cognigy.com/api-reference/extensions/upload-an-extension.md): Upload an Extension to a Project. The Extension can be provided as a file or via a URL. The method creates a Task to process the creation, and the response includes the task status and progress so you can track completion. This upload always creates a new Extension and doesn't replace any existing o… - [Get Binary Data of a File](https://docs.cognigy.com/api-reference/files/get-binary-data-of-a-file.md): Gets the binary data of a file object using its file token. - [Get File Metadata](https://docs.cognigy.com/api-reference/files/get-file-metadata.md): Gets file metadata without the binary content. - [Add a Locale to a Flow](https://docs.cognigy.com/api-reference/flows/add-a-locale-to-a-flow.md): Adds a Locale to a Flow. - [Clone a Flow](https://docs.cognigy.com/api-reference/flows/clone-a-flow.md): Creates a copy of an existing Flow in a Project. - [Create a Flow](https://docs.cognigy.com/api-reference/flows/create-a-flow.md): Creates a Flow in a Project. - [Create a Flow from a Child Node](https://docs.cognigy.com/api-reference/flows/create-a-flow-from-a-child-node.md): Creates a Flow from a child Node. Moves the Nodes following the child Node to the newly created Flow. The original Flow receives an Execute Flow Node pointing to the new Flow. This method only works if the child Node is followed by other Nodes. - [Delete a Flow](https://docs.cognigy.com/api-reference/flows/delete-a-flow.md): Deletes a Flow from a Project. - [Get a Flow](https://docs.cognigy.com/api-reference/flows/get-a-flow.md): Gets a Flow from a Project. - [Get Flow Settings](https://docs.cognigy.com/api-reference/flows/get-flow-settings.md): Gets Flow settings, including execution behavior, Slot parsing, Intent mapping, default replies, locale settings, thresholds, Yes/No logic, and Slot usage. All metadata, such as creation and modification timestamps and user information, is also included. - [Get Flows](https://docs.cognigy.com/api-reference/flows/get-flows.md): Gets Flows from a Project. By default, 25 Flows are returned. To change this value, use the `limit` query parameter. Additionally, use `withAiAgents=true` to include AI Agent information for each Flow. - [Get the Chart of specified Flow](https://docs.cognigy.com/api-reference/flows/get-the-chart-of-specified-flow.md): Gets the Chart of the specified Flow. - [Perform Batch Operations on Flows](https://docs.cognigy.com/api-reference/flows/perform-batch-operations-on-flows.md): Performs batch operations on Flows. - [Remove a Locale from a Flow](https://docs.cognigy.com/api-reference/flows/remove-a-locale-from-a-flow.md): Removes a Locale from a Flow in a Project. - [Update a Flow](https://docs.cognigy.com/api-reference/flows/update-a-flow.md): Updates a Flow in a Project. Allows modifying of a Flow's name, description, and locale. - [Update Flow Settings](https://docs.cognigy.com/api-reference/flows/update-flow-settings.md): Updates Flow settings, including execution behavior, Slot parsing, Intent mapping, default replies, Locale settings, thresholds, Yes/No logic, and Slot usage. - [Create a Function](https://docs.cognigy.com/api-reference/functions/create-a-function.md): Creates a Function in a Project. - [Create a Function Instance](https://docs.cognigy.com/api-reference/functions/create-a-function-instance.md): Creates a Function instance. This method triggers the function scheduler to execute the Function immediately. - [Delete a Function](https://docs.cognigy.com/api-reference/functions/delete-a-function.md): Deletes a Function from a Project. - [Get a Function](https://docs.cognigy.com/api-reference/functions/get-a-function.md): Gets a Function from a Project. - [Get a Function Instance](https://docs.cognigy.com/api-reference/functions/get-a-function-instance.md): Gets a Function instance from a Function. - [Get Function Instances](https://docs.cognigy.com/api-reference/functions/get-function-instances.md): Gets Function instances from a Function. By default, 25 Function instances are returned. To change this value, use the `limit` query parameter. - [Get Functions](https://docs.cognigy.com/api-reference/functions/get-functions.md): Gets Functions from a Project. By default, 25 Functions are returned. To change this value, use the `limit` query parameter. - [Stop a Function Instance](https://docs.cognigy.com/api-reference/functions/stop-a-function-instance.md): Stops a Function instance. This method immediately halts the running function. - [Update a Function](https://docs.cognigy.com/api-reference/functions/update-a-function.md): Updates a Function in a Project. Allows modifying of a Function’s name, source code, or enabled state. You can also disable the Function without deleting it. - [Create a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/create-a-handover-provider.md): Creates a handover provider in a Project. - [Delete a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/delete-a-handover-provider.md): Deletes a handover provider from a Project. - [Get a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/get-a-handover-provider.md): Gets a handover provider from a Project. - [Get Handover Providers](https://docs.cognigy.com/api-reference/handover-providers/get-handover-providers.md): Gets handover providers for a Project. - [Update a Handover Provider](https://docs.cognigy.com/api-reference/handover-providers/update-a-handover-provider.md): Updates a handover provider in a Project. - [Get a Handover Service](https://docs.cognigy.com/api-reference/handover-services/get-a-handover-service.md): Gets a handover service from a Project. - [Get Handover Services](https://docs.cognigy.com/api-reference/handover-services/get-handover-services.md): Gets handover services. - [Reset an Identity Provider Setup](https://docs.cognigy.com/api-reference/identity-providers/reset-an-identity-provider-setup.md): Resets an identity provider setup for the organization by removing the configured identity provider and all related authentication settings. Use this method to clear the existing SSO configuration. - [Set Up an Identity Provider](https://docs.cognigy.com/api-reference/identity-providers/set-up-an-identity-provider.md): Sets up an identity provider (SAML or OIDC) for your organization, including login/logout URLs, certificates, client credentials, and security settings, enabling Single Sign-On (SSO) authentication. - [Cognigy.AI API](https://docs.cognigy.com/api-reference/index.md) - [Create a Download Link for Intent Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/create-a-download-link-for-intent-trainer-records.md): Creates a link to download packaged [Intent Trainer records](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer). - [Get an Intent Trainer Record](https://docs.cognigy.com/api-reference/intent-trainer/get-an-intent-trainer-record.md): Gets an [Intent Trainer record](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer) from a Project. - [Get Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/get-trainer-records.md): Gets [Intent Trainer records](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer) in a Project. By default, 25 Trainer Records are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Package Intent Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/package-intent-trainer-records.md): Creates a task that packages [Intent Trainer records](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer). - [Perform Batch Operations on Intent Trainer Records](https://docs.cognigy.com/api-reference/intent-trainer/perform-batch-operations-on-intent-trainer-records.md): Performs batch operations on [Intent Trainer records](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer). - [Upload an Intent Trainer Records Package](https://docs.cognigy.com/api-reference/intent-trainer/upload-an-intent-trainer-records-package.md): Uploads a package with [Intent Trainer records](https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer). - [Create an Intent](https://docs.cognigy.com/api-reference/intents/create-an-intent.md): Creates an Intent in a Flow. - [Delete an Intent](https://docs.cognigy.com/api-reference/intents/delete-an-intent.md): Deletes an Intent from a Flow. - [Delete Intent Localization](https://docs.cognigy.com/api-reference/intents/delete-intent-localization.md): Deletes a localization from an Intent. Use this method to delete translations or Locale-specific data associated with the Intent. - [Export Intents](https://docs.cognigy.com/api-reference/intents/export-intents.md): Exports the Intents of a Flow. You can specify a Locale and select the export format, CSV or JSON file. - [Get an Intent](https://docs.cognigy.com/api-reference/intents/get-an-intent.md): Gets an Intent from a Flow. - [Get Intents](https://docs.cognigy.com/api-reference/intents/get-intents.md): Gets Intents from a Flow. By default, 25 Intents are returned. To change this value, use the `limit` query parameter. - [Localize an Intent](https://docs.cognigy.com/api-reference/intents/localize-an-intent.md): Adds a localized version of an Intent in a Flow. You can specify the target Locale, optionally inherit content from another Locale, and provide translation settings to adapt the Intent for different languages or regions. - [Perform Batch Operations on Intents](https://docs.cognigy.com/api-reference/intents/perform-batch-operations-on-intents.md): Performs batch operations on Intents in a Flow. Use this method to create, update, or delete multiple Intents in a request by specifying the operation type (`create`, `update`, or `delete`) for each item in the operations array. - [Train Intents](https://docs.cognigy.com/api-reference/intents/train-intents.md): Starts a Task to train the Intents of a Flow. - [Update an Intent](https://docs.cognigy.com/api-reference/intents/update-an-intent.md): Update an Intent in a Flow. Allows modifying of an Intent's name, description, rules, tags, and status. You can also enable or disable the Intent, mark it as a reject Intent, adjust child/parent intent relationships, and override default reply settings. - [Upload Intents](https://docs.cognigy.com/api-reference/intents/upload-intents.md): Uploads Intents and creates a Task to import the Intents. The supported file format is CSV. - [Create a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/create-a-knowledge-chunk.md): Creates a Knowledge Chunk in a Knowledge Resource. - [Delete a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/delete-a-knowledge-chunk.md): Deletes a Knowledge Chunk from a Knowledge Source. - [Get a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/get-a-knowledge-chunk.md): Gets a Knowledge Chunk from a Knowledge Source. - [Get Knowledge Chunks](https://docs.cognigy.com/api-reference/knowledge-chunks/get-knowledge-chunks.md): Gets Knowledge Chunks from a Knowledge Source. By default, 25 Knowledge Chunks are returned. To change this value, use the `limit` query parameter. - [Update a Knowledge Chunk](https://docs.cognigy.com/api-reference/knowledge-chunks/update-a-knowledge-chunk.md): Updates a Knowledge Chunk in a Knowledge Source. Allows modifying the Chunk's text, data, order, and status. - [Create a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/create-a-knowledge-connector.md): Creates a Knowledge Connector. - [Delete a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/delete-a-knowledge-connector.md): Deletes a Knowledge Connector from a Knowledge Store. - [Get a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/get-a-knowledge-connector.md): Gets a Knowledge Connector from a Project. - [Get Knowledge Connectors](https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors.md): Gets a list of Knowledge Connectors. - [Get Knowledge Connectors](https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors-1.md): Gets information about the Knowledge Connectors from a Project. - [Run a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/run-a-knowledge-connector.md): Runs a Knowledge Connector to extract and import knowledge from external sources. - [Update a Knowledge Connector](https://docs.cognigy.com/api-reference/knowledge-connectors/update-a-knowledge-connector.md): Updates a Knowledge Connector resource in a Project. Allows modifying a Knowledge Connector’s configuration and name. - [Create a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source.md): Creates a Knowledge Source in a Knowledge Store. You define the source metadata and type—no file is uploaded. Use this method for manual sources, URL sources (for web scraping), or when creating the source first and ingesting content later (pdf, txt, ctxt). - [Create a Knowledge Source from a File](https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source-from-a-file.md): Creates a Knowledge Source in the Knowledge Store by uploading a file and asynchronously ingesting its content. Supported file formats pdf, txt, ctxt. - [Delete a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/delete-a-knowledge-source.md): Deletes a Knowledge Source from a Knowledge Store. - [Get a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/get-a-knowledge-source.md): Gets a Knowledge Source from a Knowledge Store. - [Get Knowledge Sources](https://docs.cognigy.com/api-reference/knowledge-sources/get-knowledge-sources.md): Gets Knowledge Sources from a Knowledge Store. By default, 25 Knowledge Sources are returned. You can change this number using the `limit` parameter. - [Run a Knowledge Extension](https://docs.cognigy.com/api-reference/knowledge-sources/run-a-knowledge-extension.md): Runs a Knowledge Extension to extract and import knowledge from external sources. - [Updates a Knowledge Source](https://docs.cognigy.com/api-reference/knowledge-sources/updates-a-knowledge-source.md): Updates a Knowledge Source in a Knowledge Store. Allows modifying a Source's name, description, status, and metadata. - [Create a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/create-a-knowledge-store.md): Creates a Knowledge Store in a Project. - [Delete a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/delete-a-knowledge-store.md): Deletes a Knowledge Store from a Project. - [Get a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/get-a-knowledge-store.md): Gets a Knowledge Store from a Project. - [Get Knowledge Stores](https://docs.cognigy.com/api-reference/knowledge-stores/get-knowledge-stores.md): Gets Knowledge Stores from a Project. By default, 25 Knowledge Stores are returned. To change this value, use the `limit` query parameter. - [Update a Knowledge Store](https://docs.cognigy.com/api-reference/knowledge-stores/update-a-knowledge-store.md): Updates a Knowledge Store in a Project. Allows modifying a Store's name and description. - [Clone a large language model](https://docs.cognigy.com/api-reference/large-language-models/clone-a-large-language-model.md): Clones a [large language model](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms) in a Project. - [Create a large language model](https://docs.cognigy.com/api-reference/large-language-models/create-a-large-language-model.md): Creates a large language model. The large language model can have the following scopes: - Project (`resourceLevel: 'project'`) - Global (`resourceLevel: 'organisation'`) - [Delete a large language model](https://docs.cognigy.com/api-reference/large-language-models/delete-a-large-language-model.md): Deletes a [large language model](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms) from a Project. - [Get a large language model](https://docs.cognigy.com/api-reference/large-language-models/get-a-large-language-model.md): Gets data about a [large language model](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms). - [Get large language models](https://docs.cognigy.com/api-reference/large-language-models/get-large-language-models.md): Gets [large language models](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms) in a Project. By default, 25 large language models are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get models for a large language model provider](https://docs.cognigy.com/api-reference/large-language-models/get-models-for-a-large-language-model-provider.md): Gets the available models for a large language model provider. Returns an empty array if the provider doesn't support model listing. - [Test large language model connection](https://docs.cognigy.com/api-reference/large-language-models/test-large-language-model-connection.md): Tests the connection to the large language model provider by validating the credentials. - [Update a large language model](https://docs.cognigy.com/api-reference/large-language-models/update-a-large-language-model.md): Updates a [large language model](https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms#large-language-models-llms). - [Add a Keyphrase to a Lexicon](https://docs.cognigy.com/api-reference/lexicons/add-a-keyphrase-to-a-lexicon.md): Adds a [Keyphrase](https://docs.cognigy.com/ai/platform-features/nlu/slots/overview#keyphrases) to a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon). - [Add a Slot to a Lexicon](https://docs.cognigy.com/api-reference/lexicons/add-a-slot-to-a-lexicon.md): Adds a [Slot](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) to a Lexicon. - [Create a Download Link for a Lexicon](https://docs.cognigy.com/api-reference/lexicons/create-a-download-link-for-a-lexicon.md): Creates a link to download a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) as a CSV file. - [Create a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-entry.md): Creates a Lexicon entry with a Keyphrase and optional Lexicon Slots. - [Create a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-slot.md): Creates a [Lexicon Slot](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) in a Lexicon. You can assign Slots to Keyphrases. - [Create a New Lexicon](https://docs.cognigy.com/api-reference/lexicons/create-a-new-lexicon.md): Creates a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) in a Project. - [Delete a Keyphrase](https://docs.cognigy.com/api-reference/lexicons/delete-a-keyphrase.md): Deletes a [Keyphrase](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon entry. - [Delete a Lexicon](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon.md): Deletes a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Project. - [Delete a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-entry.md): Deletes a [Lexicon entry](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon. - [Delete a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot.md): Deletes a [Lexicon Slot](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon entry. - [Delete a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot-1.md): Deletes a [Lexicon Slot](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon. - [Export a Lexicon](https://docs.cognigy.com/api-reference/lexicons/export-a-lexicon.md): Creates a task to export a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) as a CSV file. - [Get a Lexicon](https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon.md): Gets a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Project. - [Get a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon-entry.md): Gets a Lexicon entry from a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon). - [Get Keyphrases from a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-from-a-lexicon-entry.md): Gets [Keyphrases](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon entry. By default, 25 Keyphrases are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Keyphrases in a Lexicon](https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-in-a-lexicon.md): Gets [Keyphrases](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon. By default, 25 Keyphrases are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Lexicon Entries](https://docs.cognigy.com/api-reference/lexicons/get-lexicon-entries.md): Gets entries from a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon). By default, 25 entries are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Lexicon Slots](https://docs.cognigy.com/api-reference/lexicons/get-lexicon-slots.md): Gets [Lexicon Slots](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a Lexicon. By default, 25 Lexicon Slots are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Lexicons](https://docs.cognigy.com/api-reference/lexicons/get-lexicons.md): Gets [Lexicons](https://docs.cognigy.com/ai/resources/build/lexicons/) in a Project. By default, 25 Lexicons are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Import a Lexicon](https://docs.cognigy.com/api-reference/lexicons/import-a-lexicon.md): Create a task to import a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) from a CSV file. - [Perform Batch Operations in a Lexicon](https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon.md): Performs batch create, update, or delete operations on Keyphrases and Lexicon Slots in a single request. - [Perform Batch Operations in a Lexicon](https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon-1.md): Performs batch create, update, or delete operations on Lexicon Slots in a single request. - [Perform Batch Operations on Lexicons](https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-on-lexicons.md): Performs batch create, update, or delete operations on Lexicons in a single request. - [Update a Keyphrase](https://docs.cognigy.com/api-reference/lexicons/update-a-keyphrase.md): Updates a [Keyphrase](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) in a Lexicon. - [Update a Lexicon](https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon.md): Updates a [Lexicon](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) in a Project. - [Update a Lexicon Entry](https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-entry.md): Updates a [Lexicon entry](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon). - [Update a Lexicon Slot](https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-slot.md): Updates a [Lexicon Slot](https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon) in a Lexicon. - [Get the Default Live Agent Inbox](https://docs.cognigy.com/api-reference/live-agent/get-the-default-live-agent-inbox.md): Gets the default Live Agent Inbox from a Project. - [Get the Live Agent Account](https://docs.cognigy.com/api-reference/live-agent/get-the-live-agent-account.md): Gets the Live Agent Account for the organization. - [Set Up a Live Agent Inbox](https://docs.cognigy.com/api-reference/live-agent/set-up-a-live-agent-inbox.md): Sets up a default Live Agent Inbox for a Project. - [Set Up Live Agent](https://docs.cognigy.com/api-reference/live-agent/set-up-live-agent.md): Sets up Cognigy Live Agent for the organization. - [Update a Live Agent Inbox](https://docs.cognigy.com/api-reference/live-agent/update-a-live-agent-inbox.md): Updates the default Live Agent Inbox assigned to a Project. - [Create a Locale](https://docs.cognigy.com/api-reference/locales/create-a-locale.md): Creates a [Locale](https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization) in a Project. - [Delete a Locale](https://docs.cognigy.com/api-reference/locales/delete-a-locale.md): Deletes a non-primary [Locale](https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization) in a Project. - [Get a Locale](https://docs.cognigy.com/api-reference/locales/get-a-locale.md): Gets a [Locale](https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization). - [Get Locales](https://docs.cognigy.com/api-reference/locales/get-locales.md): Gets [Locales](https://docs.cognigy.com/ai/resources/manage/localization/) in a Project. By default, 25 Locales are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Update a Locale](https://docs.cognigy.com/api-reference/locales/update-a-locale.md): Updates a [Locale](https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization). - [Get Log Entries](https://docs.cognigy.com/api-reference/logs-v21/get-log-entries.md): Gets [log entries](https://docs.cognigy.com/ai/agents/test/logs) in a Project. By default, 25 log entries are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. If you provide an invalid `cursor` value, a 400 error will be r… - [Get a Log Entry](https://docs.cognigy.com/api-reference/logs/get-a-log-entry.md): Gets a [log entry](https://docs.cognigy.com/ai/agents/test/logs) in a Project. - [Get Log Entries](https://docs.cognigy.com/api-reference/logs/get-log-entries.md): Gets [log entries](https://docs.cognigy.com/ai/agents/test/logs) in a Project. By default, 25 log entries are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. If you provide an invalid `cursor` value, a 400 error will be r… - [Get the Latest Log Entries](https://docs.cognigy.com/api-reference/logs/get-the-latest-log-entries.md): Gets the latest 100 [log entries](https://docs.cognigy.com/ai/agents/test/logs) in a Project. Uses aggregation to first get the latest 200 rows by `_id`, then sorts by timestamp and returns the 100 most recent rows. Supports `cursor`-based pagination using the `_id` field. If you provide an invalid… - [Create a System Message](https://docs.cognigy.com/api-reference/management-ui/create-a-system-message.md): Creates a system message or overwrites the existing one. - [Create a User](https://docs.cognigy.com/api-reference/management-ui/create-a-user.md): Creates a user in Management UI. - [Create an API Key](https://docs.cognigy.com/api-reference/management-ui/create-an-api-key.md): Creates an API Key with admin permissions. The API Key is valid for 15 minutes. To activate this feature, set the FEATURE_USE_SUPERAPIKEY_API to "true". - [Create an Organization](https://docs.cognigy.com/api-reference/management-ui/create-an-organization.md): Creates an organization in Management UI. - [Delete a User](https://docs.cognigy.com/api-reference/management-ui/delete-a-user.md): Deletes a user from Management UI. - [Delete an Organization](https://docs.cognigy.com/api-reference/management-ui/delete-an-organization.md): Deletes an organization and the associated data. - [Enforce Password Policy](https://docs.cognigy.com/api-reference/management-ui/enforce-password-policy.md): Enforces a password policy and requests all users to reset their passwords. - [Get a User](https://docs.cognigy.com/api-reference/management-ui/get-a-user.md): Gets information about a user. - [Get an Organization](https://docs.cognigy.com/api-reference/management-ui/get-an-organization.md): Gets information about an organization. - [Get Billing Information](https://docs.cognigy.com/api-reference/management-ui/get-billing-information.md): Gets the billing information of organizations from Management UI. By default, 25 organizations are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Billing Information](https://docs.cognigy.com/api-reference/management-ui/get-billing-information-1.md): Gets the billing information of organizations from Management UI. By default, 25 organizations are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Organizations](https://docs.cognigy.com/api-reference/management-ui/get-organizations.md): Gets organizations from Management UI. By default, 25 organizations are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Users](https://docs.cognigy.com/api-reference/management-ui/get-users.md): Gets users of the organization. By default, 25 users are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Vendor Information](https://docs.cognigy.com/api-reference/management-ui/get-vendor-information.md): Gets information about a vendor from Management UI. - [Impersonate a User](https://docs.cognigy.com/api-reference/management-ui/impersonate-a-user.md): Creates an access and refresh token pair to log in as a user. - [Update a User](https://docs.cognigy.com/api-reference/management-ui/update-a-user.md): Updates information of a user. - [Update an Organization](https://docs.cognigy.com/api-reference/management-ui/update-an-organization.md): Updates information of an organization. - [Create an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/create-an-nlu-connector.md): Creates an [NLU Connector](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/overview#nlu-connectors) in a Project. - [Delete an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/delete-an-nlu-connector.md): Deletes an NLU Connector. - [Get an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/get-an-nlu-connector.md): Gets information about an NLU Connector in a Project. - [Get NLU Connectors](https://docs.cognigy.com/api-reference/nlu-connectors/get-nlu-connectors.md): Gets NLU Connectors in a Project. By default, 25 NLU Connectors are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Perform Batch Operations](https://docs.cognigy.com/api-reference/nlu-connectors/perform-batch-operations.md): Performs batch operations on [NLU Connectors](https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/overview#nlu-connectors). - [Update an NLU Connector](https://docs.cognigy.com/api-reference/nlu-connectors/update-an-nlu-connector.md): Updates an NLU Connector in a Project. - [Add a New Locale to a Node](https://docs.cognigy.com/api-reference/nodes/add-a-new-locale-to-a-node.md): Adds a new Locale to a Node in a Flow. Use `localeId` to specify the target Locale and `inheritFromLocaleId` to inherit content from an existing Locale. - [Create a Node](https://docs.cognigy.com/api-reference/nodes/create-a-node.md): Creates a new Node in a Flow. - [Delete a Node](https://docs.cognigy.com/api-reference/nodes/delete-a-node.md): Delete a Node from a Flow. - [Generate Output for a Node](https://docs.cognigy.com/api-reference/nodes/generate-output-for-a-node.md): Generates content for a Node using generative AI. The generated output, either text or an adaptive card, is returned in the response and can be copied into the Node for testing or development. No node ID is required. - [Get a Node](https://docs.cognigy.com/api-reference/nodes/get-a-node.md): Gets a Node from a Flow. - [Get AI Agents Nodes](https://docs.cognigy.com/api-reference/nodes/get-ai-agents-nodes.md): Gets all AI Agent Nodes from the Flow with full AI Agent details. - [Get all Node Descriptors](https://docs.cognigy.com/api-reference/nodes/get-all-node-descriptors.md): Gets all Node descriptors of a Flow. A descriptor defines a node type, its capabilities, appearance, and behavior in the Flow Chart. The descriptor acts as a blueprint for creating Nodes. - [Get Nodes](https://docs.cognigy.com/api-reference/nodes/get-nodes.md): Gets Nodes from a Flow. By default, 25 Nodes are returned. Use the `limit` query parameter to change this value. - [Move a Node](https://docs.cognigy.com/api-reference/nodes/move-a-node.md): Moves a Node in a Flow Chart. Allows modifying a Node's position relative to other Nodes using modes such as append, prepend, or insert at a specific position. - [Remove a Locale from a Node](https://docs.cognigy.com/api-reference/nodes/remove-a-locale-from-a-node.md): Removes a Locale from a Node in a Flow. - [Search for Nodes](https://docs.cognigy.com/api-reference/nodes/search-for-nodes.md): Searches for Nodes in a flow using a given filter word. Fill in the `filter` parameter to search for Nodes. - [Update a Node](https://docs.cognigy.com/api-reference/nodes/update-a-node.md): Updates a Node in a Flow. Allows modifying the Node's type, label, comment, Entrypoint status, and configuration properties. - [Resolve Options for a Field](https://docs.cognigy.com/api-reference/options-resolver/resolve-options-for-a-field.md): Resolves the selected option of a field in an Extension Node editor. This endpoint is accessible only in dedicated SaaS and on-premises installations. - [Create a Download Link](https://docs.cognigy.com/api-reference/packages/create-a-download-link.md): Creates a link to download a [Package](https://docs.cognigy.com/ai/platform-features/packages). - [Create a Package](https://docs.cognigy.com/api-reference/packages/create-a-package.md): Creates a task to create a [Package](https://docs.cognigy.com/ai/resources/build/packages). - [Delete a Package](https://docs.cognigy.com/api-reference/packages/delete-a-package.md): Creates a task to delete a [Package](https://docs.cognigy.com/ai/resources/build/packages). - [Get a Package](https://docs.cognigy.com/api-reference/packages/get-a-package.md): Gets information about a [Package](https://docs.cognigy.com/ai/resources/build/packages). - [Get Packages](https://docs.cognigy.com/api-reference/packages/get-packages.md): Gets Packages in a Project. By default, 25 Packages are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Merge a Package](https://docs.cognigy.com/api-reference/packages/merge-a-package.md): Creates a task to merge a [Package](https://docs.cognigy.com/ai/resources/build/packages). - [Upload a Package](https://docs.cognigy.com/api-reference/packages/upload-a-package.md): Uploads a [Package](https://docs.cognigy.com/ai/resources/build/packages) and creates a task to unpack it in the Project. - [Change Step Order](https://docs.cognigy.com/api-reference/playbooks/change-step-order.md): Changes the order of [Playbook steps](https://docs.cognigy.com/ai/agents/test/playbooks). - [Create a Playbook](https://docs.cognigy.com/api-reference/playbooks/create-a-playbook.md): Creates a [Playbook](https://docs.cognigy.com/ai/agents/build/playbooks) in a Project. - [Create a Playbook Step](https://docs.cognigy.com/api-reference/playbooks/create-a-playbook-step.md): Creates a step in a [Playbook](https://docs.cognigy.com/ai/agents/test/playbooks). - [Create an Assertion](https://docs.cognigy.com/api-reference/playbooks/create-an-assertion.md): Creates an [assertion](https://docs.cognigy.com/ai/agents/test/assertions) for a Playbook step. - [Delete a Playbook](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook.md): Deletes a [Playbook](https://docs.cognigy.com/ai/agents/test/playbooks) from a Project. - [Delete a Playbook Run](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-run.md): Deletes a [Playbook run](https://docs.cognigy.com/ai/agents/test/playbooks) from a Project. - [Delete a Playbook Step](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-step.md): Deletes a step from a [Playbook](https://docs.cognigy.com/ai/agents/test/playbooks). - [Delete a Playbook Step Assert](https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-step-assert.md): Deletes an assertion from a [Playbook step](https://docs.cognigy.com/ai/agents/test/playbooks). - [Get a Playbook](https://docs.cognigy.com/api-reference/playbooks/get-a-playbook.md): Gets data about a [Playbook](https://docs.cognigy.com/ai/agents/test/playbooks). - [Get Playbooks](https://docs.cognigy.com/api-reference/playbooks/get-playbooks.md): Gets [Playbooks](https://docs.cognigy.com/ai/agents/test/playbooks) in a Project. By default, 25 Playbooks are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [List Playbook Runs](https://docs.cognigy.com/api-reference/playbooks/list-playbook-runs.md): Lists runs from a Playbook. - [Perform Batch Operations](https://docs.cognigy.com/api-reference/playbooks/perform-batch-operations.md): Performs batch operations on Playbooks. - [Retrieve a Playbook Run](https://docs.cognigy.com/api-reference/playbooks/retrieve-a-playbook-run.md): Retrieves data about a [Playbook run](https://docs.cognigy.com/ai/agents/test/playbooks). - [Schedule a Playbook Run](https://docs.cognigy.com/api-reference/playbooks/schedule-a-playbook-run.md): Schedules a Playbook Run. - [Update a Playbook](https://docs.cognigy.com/api-reference/playbooks/update-a-playbook.md): Updates Playbook data in a Project. - [Update a Playbook Step](https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step.md): Updates a step in a [Playbook](https://docs.cognigy.com/ai/agents/test/playbooks). - [Update a Playbook Step Assert](https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step-assert.md): Updates an [assertion](https://docs.cognigy.com/ai/agents/test/assertions) from a [Playbook step](https://docs.cognigy.com/ai/agents/test/playbooks). - [Create a Project](https://docs.cognigy.com/api-reference/projects/create-a-project.md): Creates a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects). - [Create a Project from a Template](https://docs.cognigy.com/api-reference/projects/create-a-project-from-a-template.md): Creates a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#projects) from a template. - [Delete a Project](https://docs.cognigy.com/api-reference/projects/delete-a-project.md): Deletes a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#projects). - [Generate NLU Scores](https://docs.cognigy.com/api-reference/projects/generate-nlu-scores.md): Generate a NLU score for an sentence by analyzing Intents in a Flow and Locale. - [Get a Graph](https://docs.cognigy.com/api-reference/projects/get-a-graph.md): Gets a graph showing all resources of a Project, Snapshot or Package. - [Get a Project](https://docs.cognigy.com/api-reference/projects/get-a-project.md): Gets data from a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#projects). - [Get Project Settings](https://docs.cognigy.com/api-reference/projects/get-project-settings.md): Gets the settings of a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects). - [Get Projects](https://docs.cognigy.com/api-reference/projects/get-projects.md): Gets [Projects](https://docs.cognigy.com/ai/resources/agents/agents/) in an organization. By default, 25 Projects are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Set Up Cognigy Generative AI](https://docs.cognigy.com/api-reference/projects/set-up-cognigy-generative-ai.md): Sets up Cognigy Generative AI for a Project. - [Test a Translation Provider Connection](https://docs.cognigy.com/api-reference/projects/test-a-translation-provider-connection.md): Validates the connection with a translation provider. - [Train Flow Models](https://docs.cognigy.com/api-reference/projects/train-flow-models.md): Trains the NLU model of all Flows in a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#projects). - [Update a Project](https://docs.cognigy.com/api-reference/projects/update-a-project.md): Updates the data of a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#projects). - [Update Project Settings](https://docs.cognigy.com/api-reference/projects/update-project-settings.md): Updates the settings of a [Project](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects). - [Validate a Project Name](https://docs.cognigy.com/api-reference/projects/validate-a-project-name.md): Checks whether Project name is already used in the organization. - [Search Resources](https://docs.cognigy.com/api-reference/search/search-resources.md): Searches resources across the organization and list the first 25 results by default. This endpoint searches only for Extensions, Projects, Lexicons, Endpoints, Flows, Functions, Playbooks, NLU Connectors, Snapshots, and Simulations. To change the default number of listed results, use the `limit` que… - [Inject a Context](https://docs.cognigy.com/api-reference/sessions/inject-a-context.md): Injects a context into a session. - [Inject a State](https://docs.cognigy.com/api-reference/sessions/inject-a-state.md): Injects a State into a session. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Reset a Context](https://docs.cognigy.com/api-reference/sessions/reset-a-context.md): Resets a context in a session. - [Reset a State](https://docs.cognigy.com/api-reference/sessions/reset-a-state.md): Resets a State in a session. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Create a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/create-a-slot-filler.md): Creates a Slot Filler in the Project. - [Delete a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/delete-a-slot-filler.md): Deletes a Slot Filler from the Flow. - [Get a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/get-a-slot-filler.md): Gets a Slot Filler from a Flow. - [Get Slot Fillers](https://docs.cognigy.com/api-reference/slot-fillers/get-slot-fillers.md): Gets Slot Fillers from a Flow. By default, 25 Slot Fillers are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Perform Batch Operations](https://docs.cognigy.com/api-reference/slot-fillers/perform-batch-operations.md): Performs batch operations on Slot Fillers. - [Update a Slot Filler](https://docs.cognigy.com/api-reference/slot-fillers/update-a-slot-filler.md): Updates a Slot Filler from a Flow. - [Create a Download Link](https://docs.cognigy.com/api-reference/snapshots/create-a-download-link.md): Creates a link to download a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots). - [Create a Snapshot](https://docs.cognigy.com/api-reference/snapshots/create-a-snapshot.md): Creates a task to create a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots) in a Project. - [Delete a Snapshot](https://docs.cognigy.com/api-reference/snapshots/delete-a-snapshot.md): Creates a task to delete a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots). - [Get Resources in a Snapshot](https://docs.cognigy.com/api-reference/snapshots/get-resources-in-a-snapshot.md): Gets resources of a specific type in a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots). By default, 25 resources are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Snapshots](https://docs.cognigy.com/api-reference/snapshots/get-snapshots.md): Gets [Snapshots](https://docs.cognigy.com/ai/agents/deploy/snapshots) in a Project. By default, 25 Snapshots are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Gets a Snapshot](https://docs.cognigy.com/api-reference/snapshots/gets-a-snapshot.md): Gets information about a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots) in a Project. - [Package a Snapshot](https://docs.cognigy.com/api-reference/snapshots/package-a-snapshot.md): Creates a task to package a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots) in a Project. - [Restore a Snapshot](https://docs.cognigy.com/api-reference/snapshots/restore-a-snapshot.md): Creates a task to restore a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots). - [Upload a Snapshot Package](https://docs.cognigy.com/api-reference/snapshots/upload-a-snapshot-package.md): Uploads a [Snapshot](https://docs.cognigy.com/ai/agents/deploy/snapshots) package and creates a task to unpack it in the Project. - [Add an Intent to a State](https://docs.cognigy.com/api-reference/states/add-an-intent-to-a-state.md): Adds an Intent to a State in a Flow. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Create a State](https://docs.cognigy.com/api-reference/states/create-a-state.md): Create a State in a Flow. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Delete a State](https://docs.cognigy.com/api-reference/states/delete-a-state.md): Deletes a State from a Flow. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Get a State](https://docs.cognigy.com/api-reference/states/get-a-state.md): Gets a State from a Flow. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Get States](https://docs.cognigy.com/api-reference/states/get-states.md): Gets States from a Flow. By default, 25 States are returned. To change this value, use the `limit` query parameter. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Perform Batch Operations on States](https://docs.cognigy.com/api-reference/states/perform-batch-operations-on-states.md): Performs batch operations on States in a Flow, such as creating, updating, or deleting multiple States in a request. This method allows efficient management of Flow States in bulk. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Remove an Intent from a State](https://docs.cognigy.com/api-reference/states/remove-an-intent-from-a-state.md): Removes an Intent from a State in a Flow. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Update a State](https://docs.cognigy.com/api-reference/states/update-a-state.md): Updates a State in a Flow. Allows modifying of a State's name, type, default status, and associated Intents. **Deprecated.** The "State" feature has been deprecated since 2026.7.0 and will be removed in an upcoming release. - [Cancel a Task](https://docs.cognigy.com/api-reference/tasks/cancel-a-task.md): Cancels a [task](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#task-panel) in a Project. - [Get a Task](https://docs.cognigy.com/api-reference/tasks/get-a-task.md): Gets a [task](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#task-panel) from a Project. - [Get Tasks](https://docs.cognigy.com/api-reference/tasks/get-tasks.md): Gets [tasks](https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects#task-panel) from a Project. By default, 25 tasks are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Create a Token](https://docs.cognigy.com/api-reference/tokens/create-a-token.md): Creates a [Token](https://docs.cognigy.com/ai/platform-features/tokens) in a Project. - [Delete a Token](https://docs.cognigy.com/api-reference/tokens/delete-a-token.md): Deletes a [Token](https://docs.cognigy.com/ai/platform-features/tokens) from a Project. - [Get Tokens](https://docs.cognigy.com/api-reference/tokens/get-tokens.md): Gets custom [Tokens](https://docs.cognigy.com/ai/platform-features/tokens) in a Project. By default, 25 Tokens are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. Default Tokens aren't included in the results. - [Create an API Key](https://docs.cognigy.com/api-reference/users-21/create-an-api-key.md): Creates an [API key](https://docs.cognigy.com/ai/tools/user-menu/my-profile/#api-keys) for the current user. - [Get API Keys of the Current User](https://docs.cognigy.com/api-reference/users-21/get-api-keys-of-the-current-user.md): Gets API keys of the current user. By default, 25 API keys are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Accept the Terms of Service](https://docs.cognigy.com/api-reference/users/accept-the-terms-of-service.md): Accepts the terms of service. - [Add a Project Member](https://docs.cognigy.com/api-reference/users/add-a-project-member.md): Adds a user to a Project as a member. - [Assign a Global Role](https://docs.cognigy.com/api-reference/users/assign-a-global-role.md): Assigns a global role to a user. - [Assign a Project Role](https://docs.cognigy.com/api-reference/users/assign-a-project-role.md): Assigns a project role to a user. - [Assign a Project to a User](https://docs.cognigy.com/api-reference/users/assign-a-project-to-a-user.md): Gives a user access to a Project. - [Change a User Password](https://docs.cognigy.com/api-reference/users/change-a-user-password.md): Changes the password of a user. - [Create a User](https://docs.cognigy.com/api-reference/users/create-a-user.md): Creates a [user](https://docs.cognigy.com/ai/administer/access/management-ui#create-a-user) in the installation. - [Create an API Key](https://docs.cognigy.com/api-reference/users/create-an-api-key.md): Creates an [API key](https://docs.cognigy.com/ai/administer/user-menu/my-profile#api-keys) for the current user. - [Delete a User](https://docs.cognigy.com/api-reference/users/delete-a-user.md): Deletes a user from the system completely. - [Delete an API Key](https://docs.cognigy.com/api-reference/users/delete-an-api-key.md): Deletes an [API key](https://docs.cognigy.com/ai/administer/user-menu/my-profile#api-keys) for the current user. - [Delete Own User](https://docs.cognigy.com/api-reference/users/delete-own-user.md): Deletes the current [user](https://docs.cognigy.com/ai/administer/access/management-ui#other-operations) from the installation. - [Deprecate User Passwords](https://docs.cognigy.com/api-reference/users/deprecate-user-passwords.md): Deprecates the password of a single user or all users of the organization. - [Get a Project Member](https://docs.cognigy.com/api-reference/users/get-a-project-member.md): Gets all information about a member of a Project. - [Get a User](https://docs.cognigy.com/api-reference/users/get-a-user.md): Gets all the information from a user. - [Get API Keys of the Current User](https://docs.cognigy.com/api-reference/users/get-api-keys-of-the-current-user.md): Gets API keys of the current user. By default, 25 API keys are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Current User's ACL](https://docs.cognigy.com/api-reference/users/get-current-users-acl.md): Gets the access control list (ACL) information for the current user's profile. - [Get Login Attempts of the Current User](https://docs.cognigy.com/api-reference/users/get-login-attempts-of-the-current-user.md): Gets login attempts for the current user. By default, 25 login attempts are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Pinned Resources](https://docs.cognigy.com/api-reference/users/get-pinned-resources.md): Gets pinned Cognigy.AI resources by resource type. - [Get Project Members](https://docs.cognigy.com/api-reference/users/get-project-members.md): Gets [members](https://docs.cognigy.com/ai/resources/manage/members/) of a Project. By default, 25 Project members are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get the Last Login Attempt](https://docs.cognigy.com/api-reference/users/get-the-last-login-attempt.md): Gets the current user's last login attempt. - [Get Users](https://docs.cognigy.com/api-reference/users/get-users.md): Gets [users](https://docs.cognigy.com/voicegateway/webapp/users) in the organization. By default, 25 users are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Gets the Current User's Profile](https://docs.cognigy.com/api-reference/users/gets-the-current-users-profile.md): Gets the current user's profile information. - [Log Out a User](https://docs.cognigy.com/api-reference/users/log-out-a-user.md): Logs out a user and removes the access/refresh token pair. - [Pin or Unpin Resources](https://docs.cognigy.com/api-reference/users/pin-or-unpin-resources.md): Pins or unpins Cognigy.AI resources, such as Projects, to organize them based on your preferences. - [Remove a Project Member](https://docs.cognigy.com/api-reference/users/remove-a-project-member.md): Removes a user from a Project. - [Request a Password Reset](https://docs.cognigy.com/api-reference/users/request-a-password-reset.md): Requests a password reset email. - [Reset a User Password](https://docs.cognigy.com/api-reference/users/reset-a-user-password.md): Resets a user's password using a provided token. - [Reset Failed Login Attempts](https://docs.cognigy.com/api-reference/users/reset-failed-login-attempts.md): Resets the failed login attempts for a user. Requires the 'admin' role. - [Unassign a Global Role](https://docs.cognigy.com/api-reference/users/unassign-a-global-role.md): Unassigns a global role from a user. - [Unassign a Project from a User](https://docs.cognigy.com/api-reference/users/unassign-a-project-from-a-user.md): Removes the access to a Project from a user. - [Unassign a Project Role](https://docs.cognigy.com/api-reference/users/unassign-a-project-role.md): Unassigns a Project role from a Project member. - [Update a Project Member](https://docs.cognigy.com/api-reference/users/update-a-project-member.md): Updates information of a Project member. - [Update a User Profile](https://docs.cognigy.com/api-reference/users/update-a-user-profile.md): Updates information of a user profile. - [Update Own User](https://docs.cognigy.com/api-reference/users/update-own-user.md): Updates the profile of the current [user](doc:users). - [Validate a Password Reset Token](https://docs.cognigy.com/api-reference/users/validate-a-password-reset-token.md): Checks if the user password reset token is valid. - [Get Voice Gateway Account](https://docs.cognigy.com/api-reference/voice-gateway/get-voice-gateway-account.md): Gets information from the Voice Gateway account. - [Set Up a Voice Gateway Account](https://docs.cognigy.com/api-reference/voice-gateway/set-up-a-voice-gateway-account.md): Sets up a Voice Gateway account for the organization. - [Get Voices](https://docs.cognigy.com/api-reference/voice-preview/get-voices.md): Gets available preview voices for the speech provider selected in the Project settings. - [Validate Speech Provider](https://docs.cognigy.com/api-reference/voice-preview/validate-speech-provider.md): Validates the credentials of a speech provider connection. - [Get User or Organization Info via Webfinger for SSO](https://docs.cognigy.com/api-reference/webfinger/get-user-or-organization-info-via-webfinger-for-sso.md): Gets data from an Identity Provider (IdP) configuration for SSO authentication based on a user email or organization ID via the [WebFinger protocol](https://en.wikipedia.org/wiki/WebFinger). - [Create a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/create-a-sentence.md): Creates a Sentence for a [Yes/No Intent](docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents). - [Delete a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/delete-a-sentence.md): Deletes a Sentence from a [Yes/No Intent](docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents). - [Delete a Yes/No Intent](https://docs.cognigy.com/api-reference/yesno-intents/delete-a-yesno-intent.md): Deletes a Yes/No Intent. Once deleted, you can't recreate the Yes/No Intent. You need a new Locale to have Yes/No Intents. - [Get a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/get-a-sentence.md): Gets a Sentence from a Yes/No Intent. - [Get Sentences](https://docs.cognigy.com/api-reference/yesno-intents/get-sentences.md): Gets sentences from a [Yes/No Intent](docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents). By default, 25 sentences are returned. To change this value, use the `limit` query parameter. Additionally, you can filter, sort, and paginate the results. - [Get Yes/No Intents](https://docs.cognigy.com/api-reference/yesno-intents/get-yesno-intents.md): Gets the [Yes/No Intents](docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents) of a Locale. - [Train Yes/No Intents](https://docs.cognigy.com/api-reference/yesno-intents/train-yesno-intents.md): Creates a task to train the [Yes/No Intents](https://docs.cognigy.com/ai/nlu/nlu-overview/yes-no-intents/) of a Locale. - [Train Yes/No Intents for All Locales](https://docs.cognigy.com/api-reference/yesno-intents/train-yesno-intents-for-all-locales.md): Creates tasks to train the [Yes/No Intents](https://docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents#yes-no-intents) for all Locales in a Project. - [Update a Sentence](https://docs.cognigy.com/api-reference/yesno-intents/update-a-sentence.md): Updates a Sentence in a [Yes/No Intent](docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents). - [Update a Yes/No Intent](https://docs.cognigy.com/api-reference/yesno-intents/update-a-yesno-intent.md): Updates a Yes/No Intent of a Locale. - [Configure the Click To Call Widget](https://docs.cognigy.com/click-to-call/configure.md) - [Embed the Click To Call Widget in Your Website](https://docs.cognigy.com/click-to-call/embed.md) - [Click To Call](https://docs.cognigy.com/click-to-call/index.md) - [Overview](https://docs.cognigy.com/click-to-call/overview.md) - [Quickstart: Set up Your First Click To Call Widget](https://docs.cognigy.com/click-to-call/quickstart.md) - [checkWebRTCSupport](https://docs.cognigy.com/click-to-call/sdk/api-reference/check-click-to-call-support.md) - [connect](https://docs.cognigy.com/click-to-call/sdk/api-reference/connect.md) - [connectAndCall](https://docs.cognigy.com/click-to-call/sdk/api-reference/connect-and-call.md) - [createWebRTCClient](https://docs.cognigy.com/click-to-call/sdk/api-reference/create-click-to-call-client.md) - [destroy](https://docs.cognigy.com/click-to-call/sdk/api-reference/destroy.md) - [disconnect](https://docs.cognigy.com/click-to-call/sdk/api-reference/disconnect.md) - [endCall](https://docs.cognigy.com/click-to-call/sdk/api-reference/end-call.md) - [getCurrentSession](https://docs.cognigy.com/click-to-call/sdk/api-reference/get-current-session.md) - [isConnected](https://docs.cognigy.com/click-to-call/sdk/api-reference/is-connected.md) - [mute](https://docs.cognigy.com/click-to-call/sdk/api-reference/mute.md) - [off](https://docs.cognigy.com/click-to-call/sdk/api-reference/off.md) - [on](https://docs.cognigy.com/click-to-call/sdk/api-reference/on.md) - [API Reference](https://docs.cognigy.com/click-to-call/sdk/api-reference/overview.md) - [sendInfo](https://docs.cognigy.com/click-to-call/sdk/api-reference/send-info.md) - [startCall](https://docs.cognigy.com/click-to-call/sdk/api-reference/start-call.md) - [Types](https://docs.cognigy.com/click-to-call/sdk/api-reference/types.md) - [unmute](https://docs.cognigy.com/click-to-call/sdk/api-reference/unmute.md) - [Custom Audio Handling](https://docs.cognigy.com/click-to-call/sdk/custom-audio.md) - [answered](https://docs.cognigy.com/click-to-call/sdk/event-reference/answered.md) - [audioEnded](https://docs.cognigy.com/click-to-call/sdk/event-reference/audio-ended.md) - [captureAudio](https://docs.cognigy.com/click-to-call/sdk/event-reference/capture-audio.md) - [connected](https://docs.cognigy.com/click-to-call/sdk/event-reference/connected.md) - [connecting](https://docs.cognigy.com/click-to-call/sdk/event-reference/connecting.md) - [disconnected](https://docs.cognigy.com/click-to-call/sdk/event-reference/disconnected.md) - [ended](https://docs.cognigy.com/click-to-call/sdk/event-reference/ended.md) - [error](https://docs.cognigy.com/click-to-call/sdk/event-reference/error.md) - [failed](https://docs.cognigy.com/click-to-call/sdk/event-reference/failed.md) - [infoReceived](https://docs.cognigy.com/click-to-call/sdk/event-reference/info-received.md) - [infoSent](https://docs.cognigy.com/click-to-call/sdk/event-reference/info-sent.md) - [muted](https://docs.cognigy.com/click-to-call/sdk/event-reference/muted.md) - [Event Reference](https://docs.cognigy.com/click-to-call/sdk/event-reference/overview.md) - [registered](https://docs.cognigy.com/click-to-call/sdk/event-reference/registered.md) - [ringing](https://docs.cognigy.com/click-to-call/sdk/event-reference/ringing.md) - [transcription](https://docs.cognigy.com/click-to-call/sdk/event-reference/transcription.md) - [unmuted](https://docs.cognigy.com/click-to-call/sdk/event-reference/unmuted.md) - [unregistered](https://docs.cognigy.com/click-to-call/sdk/event-reference/unregistered.md) - [Getting Started with Click To Call SDK](https://docs.cognigy.com/click-to-call/sdk/getting-started.md): Deploy customized, interactive voice AI Agents in minutes. - [Initialization and Authentication](https://docs.cognigy.com/click-to-call/sdk/initialization.md) - [Cognigy Click To Call SDK](https://docs.cognigy.com/click-to-call/sdk/overview.md): Cognigy Click To Call SDK for WebRTC SIP voice calling in web apps and AI integration. - [Security](https://docs.cognigy.com/click-to-call/sdk/security.md) - [Supported Browsers](https://docs.cognigy.com/click-to-call/sdk/supported-browsers.md) - [Troubleshooting](https://docs.cognigy.com/click-to-call/sdk/troubleshooting.md) - [Tutorials](https://docs.cognigy.com/click-to-call/tutorials/overview.md) - [Click To Call with a Selector Field](https://docs.cognigy.com/click-to-call/tutorials/selector-field.md) - [Click To Call with a Text Input Field](https://docs.cognigy.com/click-to-call/tutorials/text-input-field.md) - [Welcome to Cognigy Academy](https://docs.cognigy.com/help/cognigy-academy.md): Explore Cognigy Academy and Partner Academy to access AI Agent training courses, certifications, and hands-on learning for conversational AI solutions. - [Get Help & Report Problems](https://docs.cognigy.com/help/get-help.md): Learn how to get help with Cognigy.AI by submitting support tickets, using in-product help, and accessing other resources to resolve issues quickly. - [Cognigy Support](https://docs.cognigy.com/help/index.md) - [Cognigy.AI](https://docs.cognigy.com/index.md): Welcome to the Cognigy documentation - [Business Dashboard](https://docs.cognigy.com/insights/dashboards/business.md) - [Data Expiration in Insights](https://docs.cognigy.com/insights/data-management/data-expiration.md) - [Data Pre-Aggregation](https://docs.cognigy.com/insights/data-management/pre-aggregation.md) - [Time Zone](https://docs.cognigy.com/insights/data-management/time-zone.md) - [Time Zone with Pre-Aggregation](https://docs.cognigy.com/insights/data-management/time-zone-with-pre-aggregation.md) - [Download Reports in CSV](https://docs.cognigy.com/insights/download-reports.md) - [Message Explorer](https://docs.cognigy.com/insights/explorers/message.md) - [Step Explorer](https://docs.cognigy.com/insights/explorers/step.md) - [Transcript Explorer](https://docs.cognigy.com/insights/explorers/transcript.md) - [Global Filters](https://docs.cognigy.com/insights/global-filters.md) - [Insights Glossary](https://docs.cognigy.com/insights/glossary.md) - [Cognigy Insights](https://docs.cognigy.com/insights/index.md) - [Cognigy Insights](https://docs.cognigy.com/insights/overview.md): Learn about Cognigy Insights features, including reports, explorers, and key metrics to analyze AI Agent usage and performance across chat and voice channels. - [Engagement](https://docs.cognigy.com/insights/reports/engagement.md) - [Goals](https://docs.cognigy.com/insights/reports/goals.md) - [Live Agent](https://docs.cognigy.com/insights/reports/live-agent.md) - [NLU Performance](https://docs.cognigy.com/insights/reports/nlu-performance.md) - [Overview](https://docs.cognigy.com/insights/reports/overview.md) - [Questions and Answers](https://docs.cognigy.com/live-agent/FAQs.md) - [Cognigy Live Agent API](https://docs.cognigy.com/live-agent/api.md): The Cognigy Live Agent API provides access to conversations, teams, and agents. It enables you to integrate, automate, and analyze workflows beyond the Live Agent GUI. - [Agent Copilot in Live Agent](https://docs.cognigy.com/live-agent/assistants/agent-copilot.md) - [Agent Copilot Bot](https://docs.cognigy.com/live-agent/assistants/agent-copilot-bot.md) - [Agent Copilot Whisper](https://docs.cognigy.com/live-agent/assistants/agent-copilot-whisper.md) - [Live Agent Assistants](https://docs.cognigy.com/live-agent/assistants/overview.md) - [Conversation Assignment](https://docs.cognigy.com/live-agent/conversation/assign-conversations.md) - [Conversation Queue](https://docs.cognigy.com/live-agent/conversation/conversation-queue/overview.md) - [Real-Time Queue Notifications for End Users](https://docs.cognigy.com/live-agent/conversation/conversation-queue/real-time-queue-notifications.md) - [Automatic Mode](https://docs.cognigy.com/live-agent/conversation/conversation-routing/automatic-mode.md) - [Manual Mode](https://docs.cognigy.com/live-agent/conversation/conversation-routing/manual-mode.md) - [Conversation Routing](https://docs.cognigy.com/live-agent/conversation/conversation-routing/overview.md) - [Other Operations](https://docs.cognigy.com/live-agent/conversation/other-operations.md) - [Conversations](https://docs.cognigy.com/live-agent/conversation/overview.md) - [Search, Filter, and Sort Conversations](https://docs.cognigy.com/live-agent/conversation/search-and-filter.md) - [Send Replies](https://docs.cognigy.com/live-agent/conversation/send-reply.md) - [Add Another Inbox for your Project](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-additional-inbox.md) - [Add Agents and Admins to Live Agent](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-agents.md) - [Set up Handover for Live Agent](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover.md) - [Set up a Cognigy.AI Endpoint for Handover](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover-endpoint.md) - [Set up a Cognigy.AI Flow for Handover](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover-flow.md) - [Set up the Inbox for Live Agent](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-inbox.md) - [Set up Live Agent for your Organization](https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-org.md) - [Getting Started with Live Agent](https://docs.cognigy.com/live-agent/getting-started/overview.md) - [Live Agent Glossary](https://docs.cognigy.com/live-agent/glossary.md) - [Cognigy Live Agent](https://docs.cognigy.com/live-agent/index.md) - [Browser Requirements](https://docs.cognigy.com/live-agent/installation/browser-requirements.md) - [Notifications](https://docs.cognigy.com/live-agent/notifications.md) - [Overview](https://docs.cognigy.com/live-agent/overview.md): Learn about Cognigy Live Agent, a contact center solution that works with Cognigy.AI to route conversations to human agents based on expertise and availability. - [Profile Settings](https://docs.cognigy.com/live-agent/profile-settings.md) - [Agents Report](https://docs.cognigy.com/live-agent/reports/admin/agents.md) - [Conversations Report](https://docs.cognigy.com/live-agent/reports/admin/conversations.md) - [Inboxes Report](https://docs.cognigy.com/live-agent/reports/admin/inboxes.md) - [Labels Report](https://docs.cognigy.com/live-agent/reports/admin/labels.md) - [Administrator Reports](https://docs.cognigy.com/live-agent/reports/admin/overview.md) - [Teams Report](https://docs.cognigy.com/live-agent/reports/admin/teams.md) - [Overview](https://docs.cognigy.com/live-agent/reports/overview.md) - [Supervisor Overview Report](https://docs.cognigy.com/live-agent/reports/supervisor-overview.md) - [Roles](https://docs.cognigy.com/live-agent/roles.md) - [Account Settings](https://docs.cognigy.com/live-agent/settings/account-settings.md) - [Agents](https://docs.cognigy.com/live-agent/settings/agents.md) - [Attachments](https://docs.cognigy.com/live-agent/settings/attachments.md) - [Audit Logs](https://docs.cognigy.com/live-agent/settings/audit-logs.md) - [Automation](https://docs.cognigy.com/live-agent/settings/automation-rules.md) - [Canned Responses](https://docs.cognigy.com/live-agent/settings/canned-responses.md) - [Inboxes](https://docs.cognigy.com/live-agent/settings/inboxes.md) - [Labels](https://docs.cognigy.com/live-agent/settings/labels.md) - [Overview](https://docs.cognigy.com/live-agent/settings/overview.md) - [Skills](https://docs.cognigy.com/live-agent/settings/skills.md) - [Teams](https://docs.cognigy.com/live-agent/settings/teams.md) - [Live Agent OData Analytics Endpoint](https://docs.cognigy.com/live-agent/tools/odata-endpoint.md) - [Key Concepts](https://docs.cognigy.com/ops-center/concepts.md) - [Getting Started with AI Ops Center](https://docs.cognigy.com/ops-center/getting-started.md) - [AI Ops Center Glossary](https://docs.cognigy.com/ops-center/glossary.md) - [Cognigy AI Operations Center](https://docs.cognigy.com/ops-center/index.md) - [Manage Alerts](https://docs.cognigy.com/ops-center/manage/alerts.md) - [Resolve Errors](https://docs.cognigy.com/ops-center/manage/errors.md) - [Assign Roles](https://docs.cognigy.com/ops-center/manage/roles.md) - [Alerts](https://docs.cognigy.com/ops-center/monitor/alerts.md) - [Errors](https://docs.cognigy.com/ops-center/monitor/errors.md) - [Endpoint Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/endpoints.md) - [Flow Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/flows.md) - [Handover Provider Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/handover-providers.md) - [Overview](https://docs.cognigy.com/ops-center/monitor/metrics/overview.md) - [Voice Gateway Metrics](https://docs.cognigy.com/ops-center/monitor/metrics/voice-gateway.md) - [What's AI Ops Center?](https://docs.cognigy.com/ops-center/overview.md): Manage AI Agent deployments at scale with operational visibility, performance monitoring, and proactive alerts. - [Common Issues](https://docs.cognigy.com/ops-center/troubleshooting.md) - [2025.10](https://docs.cognigy.com/release-notes/2025.10.md) - [2025.11](https://docs.cognigy.com/release-notes/2025.11.md) - [2025.12](https://docs.cognigy.com/release-notes/2025.12.md) - [2025.13](https://docs.cognigy.com/release-notes/2025.13.md) - [2025.14](https://docs.cognigy.com/release-notes/2025.14.md) - [2025.15](https://docs.cognigy.com/release-notes/2025.15.md) - [2025.16](https://docs.cognigy.com/release-notes/2025.16.md) - [2025.17](https://docs.cognigy.com/release-notes/2025.17.md) - [2025.18](https://docs.cognigy.com/release-notes/2025.18.md) - [2025.19](https://docs.cognigy.com/release-notes/2025.19.md) - [2025.20](https://docs.cognigy.com/release-notes/2025.20.md) - [2025.21](https://docs.cognigy.com/release-notes/2025.21.md) - [2025.22](https://docs.cognigy.com/release-notes/2025.22.md) - [2025.23](https://docs.cognigy.com/release-notes/2025.23.md) - [2025.24](https://docs.cognigy.com/release-notes/2025.24.md) - [2025.25](https://docs.cognigy.com/release-notes/2025.25.md) - [2026.1](https://docs.cognigy.com/release-notes/2026.1.md) - [2026.2](https://docs.cognigy.com/release-notes/2026.2.md) - [2026.3](https://docs.cognigy.com/release-notes/2026.3.md) - [2026.4](https://docs.cognigy.com/release-notes/2026.4.md) - [2026.5](https://docs.cognigy.com/release-notes/2026.5.md) - [2026.6](https://docs.cognigy.com/release-notes/2026.6.md) - [2026.7](https://docs.cognigy.com/release-notes/2026.7.md) - [2026.8](https://docs.cognigy.com/release-notes/2026.8.md) - [2026.9 (latest)](https://docs.cognigy.com/release-notes/2026.9.md) - [4.100](https://docs.cognigy.com/release-notes/4.100.md) - [4.30](https://docs.cognigy.com/release-notes/4.30.md) - [4.31](https://docs.cognigy.com/release-notes/4.31.md) - [4.32](https://docs.cognigy.com/release-notes/4.32.md) - [4.33](https://docs.cognigy.com/release-notes/4.33.md) - [4.34](https://docs.cognigy.com/release-notes/4.34.md) - [4.35](https://docs.cognigy.com/release-notes/4.35.md) - [4.36](https://docs.cognigy.com/release-notes/4.36.md) - [4.37](https://docs.cognigy.com/release-notes/4.37.md) - [4.38 - Happy Halloween 🎃](https://docs.cognigy.com/release-notes/4.38.md) - [4.39](https://docs.cognigy.com/release-notes/4.39.md) - [4.40](https://docs.cognigy.com/release-notes/4.40.md) - [4.41 - Merry X-Mas 🎅🏻🎄](https://docs.cognigy.com/release-notes/4.41.md) - [4.42 - Happy New Year ✨](https://docs.cognigy.com/release-notes/4.42.md) - [4.43 - Happy National Pie Day 🥧](https://docs.cognigy.com/release-notes/4.43.md) - [4.44 - Happy Get Up National Day 🧗 🌟](https://docs.cognigy.com/release-notes/4.44.md) - [4.45 - Happy Family National Day 👨‍👩‍👧‍👦](https://docs.cognigy.com/release-notes/4.45.md) - [4.46 - Happy National Be Heard Day 🔊🤝](https://docs.cognigy.com/release-notes/4.46.md) - [4.47 - Happy Math Day 🧮](https://docs.cognigy.com/release-notes/4.47.md) - [4.48 - Happy Easter 🐇](https://docs.cognigy.com/release-notes/4.48.md) - [email notification authentication secret.](https://docs.cognigy.com/release-notes/4.49.md) - [4.50 - Happy World Password Day 🔑](https://docs.cognigy.com/release-notes/4.50.md) - [4.51 - Happy Telecommunications Day 📡](https://docs.cognigy.com/release-notes/4.51.md) - [4.52](https://docs.cognigy.com/release-notes/4.52.md) - [4.53](https://docs.cognigy.com/release-notes/4.53.md) - [4.54](https://docs.cognigy.com/release-notes/4.54.md) - [4.55](https://docs.cognigy.com/release-notes/4.55.md) - [4.56](https://docs.cognigy.com/release-notes/4.56.md) - [4.57](https://docs.cognigy.com/release-notes/4.57.md) - [4.58](https://docs.cognigy.com/release-notes/4.58.md) - [4.59](https://docs.cognigy.com/release-notes/4.59.md) - [4.60](https://docs.cognigy.com/release-notes/4.60.md) - [4.61](https://docs.cognigy.com/release-notes/4.61.md) - [4.62](https://docs.cognigy.com/release-notes/4.62.md) - [4.63 - Happy Halloween 🦇](https://docs.cognigy.com/release-notes/4.63.md) - [4.64](https://docs.cognigy.com/release-notes/4.64.md) - [4.65](https://docs.cognigy.com/release-notes/4.65.md) - [4.66 - Merry Christmas 🎄🎁](https://docs.cognigy.com/release-notes/4.66.md) - [4.67 - Happy New Year 🎉❄️](https://docs.cognigy.com/release-notes/4.67.md) - [4.68](https://docs.cognigy.com/release-notes/4.68.md) - [4.69](https://docs.cognigy.com/release-notes/4.69.md) - [4.70](https://docs.cognigy.com/release-notes/4.70.md) - [4.71](https://docs.cognigy.com/release-notes/4.71.md) - [4.72](https://docs.cognigy.com/release-notes/4.72.md) - [4.73](https://docs.cognigy.com/release-notes/4.73.md) - [4.74](https://docs.cognigy.com/release-notes/4.74.md) - [4.75](https://docs.cognigy.com/release-notes/4.75.md) - [4.76](https://docs.cognigy.com/release-notes/4.76.md) - [4.77](https://docs.cognigy.com/release-notes/4.77.md) - [4.78](https://docs.cognigy.com/release-notes/4.78.md) - [4.79](https://docs.cognigy.com/release-notes/4.79.md) - [4.80](https://docs.cognigy.com/release-notes/4.80.md) - [4.81](https://docs.cognigy.com/release-notes/4.81.md) - [4.82](https://docs.cognigy.com/release-notes/4.82.md) - [4.83](https://docs.cognigy.com/release-notes/4.83.md) - [4.84](https://docs.cognigy.com/release-notes/4.84.md) - [4.85](https://docs.cognigy.com/release-notes/4.85.md) - [4.86](https://docs.cognigy.com/release-notes/4.86.md) - [4.87](https://docs.cognigy.com/release-notes/4.87.md) - [4.88](https://docs.cognigy.com/release-notes/4.88.md) - [4.89](https://docs.cognigy.com/release-notes/4.89.md) - [4.90](https://docs.cognigy.com/release-notes/4.90.md) - [4.91](https://docs.cognigy.com/release-notes/4.91.md) - [4.92](https://docs.cognigy.com/release-notes/4.92.md) - [4.93](https://docs.cognigy.com/release-notes/4.93.md) - [4.94](https://docs.cognigy.com/release-notes/4.94.md) - [4.95](https://docs.cognigy.com/release-notes/4.95.md) - [4.96](https://docs.cognigy.com/release-notes/4.96.md) - [4.97](https://docs.cognigy.com/release-notes/4.97.md) - [4.98](https://docs.cognigy.com/release-notes/4.98.md) - [4.99](https://docs.cognigy.com/release-notes/4.99.md) - [Deprecations and Removals](https://docs.cognigy.com/release-notes/deprecations-and-removals.md) - [Cognigy.AI](https://docs.cognigy.com/release-notes/earlier-versions/cognigy-ai-pre-4.30.md) - [Cognigy Insights](https://docs.cognigy.com/release-notes/earlier-versions/insights-pre-4.30.md) - [Cognigy Live Agent](https://docs.cognigy.com/release-notes/earlier-versions/live-agent-pre-4.30.md) - [Earlier Versions](https://docs.cognigy.com/release-notes/earlier-versions/overview.md) - [Release Notes Index](https://docs.cognigy.com/release-notes/index.md) - [Outbound Call Statuses](https://docs.cognigy.com/voice-gateway/call-statuses.md) - [Create Outbound Calls](https://docs.cognigy.com/voice-gateway/creating-outbound-calls.md) - [Getting Started with Voice Gateway](https://docs.cognigy.com/voice-gateway/getting-started.md): Step-by-step guide to set up Voice Gateway, including creating voice Flows, configuring Endpoints, and routing contact centers or phone numbers to your AI Agent. - [Voice Gateway Glossary](https://docs.cognigy.com/voice-gateway/glossary.md) - [Cognigy Voice Gateway](https://docs.cognigy.com/voice-gateway/index.md) - [Browser Requirements](https://docs.cognigy.com/voice-gateway/installation/browser-requirements.md) - [Migration from AudioCodes to Voice Gateway](https://docs.cognigy.com/voice-gateway/migrate-from-ac-to-vg.md) - [Overview](https://docs.cognigy.com/voice-gateway/overview.md): Cognigy Voice Gateway enables voice-based AI experiences including speech recognition, natural language understanding, and text-to-speech conversion for contact centers. - [ANSWERING_MACHINE_DETECTION](https://docs.cognigy.com/voice-gateway/references/events/ANSWERING_MACHINE_DETECTION.md) - [CALL_COMPLETED](https://docs.cognigy.com/voice-gateway/references/events/CALL_COMPLETED.md) - [CALL_CREATED](https://docs.cognigy.com/voice-gateway/references/events/CALL_CREATED.md) - [CALL_FAILED](https://docs.cognigy.com/voice-gateway/references/events/CALL_FAILED.md) - [CALL_IN_PROGRESS](https://docs.cognigy.com/voice-gateway/references/events/CALL_IN_PROGRESS.md) - [NO_ANSWER](https://docs.cognigy.com/voice-gateway/references/events/NO_ANSWER.md) - [RECOGNIZED_DTMF](https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_DTMF.md) - [RECOGNIZED_SPEECH](https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_SPEECH.md) - [TRANSFER_DIAL_ERROR](https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_DIAL_ERROR.md) - [TRANSFER_DIAL_SUCCESS](https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_DIAL_SUCCESS.md) - [TRANSFER_REFER_ERROR](https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_REFER_ERROR.md) - [TRANSFER_REFER_SUCCESS](https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_REFER_SUCCESS.md) - [USER_BUSY](https://docs.cognigy.com/voice-gateway/references/events/USER_BUSY.md) - [USER_INPUT_TIMEOUT](https://docs.cognigy.com/voice-gateway/references/events/USER_INPUT_TIMEOUT.md) - [Voice Gateway Events](https://docs.cognigy.com/voice-gateway/references/events/overview.md) - [SIP Response Codes](https://docs.cognigy.com/voice-gateway/references/sip-response-codes.md) - [SIP Trunk Providers](https://docs.cognigy.com/voice-gateway/references/sip-trunk-providers.md) - [TTS and STT Vendors](https://docs.cognigy.com/voice-gateway/references/tts-and-stt-vendors.md) - [Answering Machine Detection](https://docs.cognigy.com/voice-gateway/references/verbs/amd.md) - [Config](https://docs.cognigy.com/voice-gateway/references/verbs/config.md) - [Dial](https://docs.cognigy.com/voice-gateway/references/verbs/dial.md) - [DTMF](https://docs.cognigy.com/voice-gateway/references/verbs/dtmf.md) - [Dub](https://docs.cognigy.com/voice-gateway/references/verbs/dub.md) - [Gather](https://docs.cognigy.com/voice-gateway/references/verbs/gather.md) - [Hangup](https://docs.cognigy.com/voice-gateway/references/verbs/hangup.md) - [Listen](https://docs.cognigy.com/voice-gateway/references/verbs/listen.md) - [Voice Gateway Verbs](https://docs.cognigy.com/voice-gateway/references/verbs/overview.md) - [Play](https://docs.cognigy.com/voice-gateway/references/verbs/play.md) - [Say](https://docs.cognigy.com/voice-gateway/references/verbs/say.md) - [SIP:REFER](https://docs.cognigy.com/voice-gateway/references/verbs/sip-refer.md) - [SIP:Request](https://docs.cognigy.com/voice-gateway/references/verbs/sip-request.md) - [Transcribe](https://docs.cognigy.com/voice-gateway/references/verbs/transcribe.md) - [Voice Gateway Technical Capabilities](https://docs.cognigy.com/voice-gateway/technical-capabilities.md) - [Accounts](https://docs.cognigy.com/voice-gateway/webapp/accounts.md) - [Alerts](https://docs.cognigy.com/voice-gateway/webapp/alerts.md) - [Applications](https://docs.cognigy.com/voice-gateway/webapp/applications.md) - [Carriers](https://docs.cognigy.com/voice-gateway/webapp/carriers.md) - [Outbound Call Routing](https://docs.cognigy.com/voice-gateway/webapp/outbound-call-routing.md) - [Voice Gateway Self-Service Portal](https://docs.cognigy.com/voice-gateway/webapp/overview.md) - [Phone Numbers](https://docs.cognigy.com/voice-gateway/webapp/phone-numbers.md) - [Recent Calls](https://docs.cognigy.com/voice-gateway/webapp/recent-calls.md) - [Speech Services](https://docs.cognigy.com/voice-gateway/webapp/speech-services.md) - [Streaming](https://docs.cognigy.com/voice-gateway/webapp/streaming.md) - [Users](https://docs.cognigy.com/voice-gateway/webapp/users.md) - [Webchat Cookies](https://docs.cognigy.com/webchat/cookies.md): Understand how Cognigy Webchat uses cookies for session management and privacy configuration. - [Demo Webchat](https://docs.cognigy.com/webchat/demo.md): Use Cognigy Demo Webchat to test your chat configuration, preview the widget appearance, and validate handover provider integrations before going live. - [Getting Started with Webchat v3](https://docs.cognigy.com/webchat/getting-started.md): Learn how to create an AI Agent, build a conversation Flow, deploy using Webchat v3, and configure settings including feedback forms and conversation starters. - [Cognigy Webchat](https://docs.cognigy.com/webchat/index.md) - [Migration From v2 to v3](https://docs.cognigy.com/webchat/migration.md): Migrate from Cognigy Webchat v2 to v3 with a detailed feature comparison table and step-by-step guidance on key changes for a smooth upgrade process. - [Cognigy Webchat](https://docs.cognigy.com/webchat/overview.md): Learn about Cognigy Webchat features, benefits, and how to use this embeddable communication tool for real-time text and voice interactions with AI Agents. - [Webchat Plugins](https://docs.cognigy.com/webchat/plugins.md): Extend Cognigy Webchat with plugins from the GitHub plugin collection or build custom plugins to add new UI components and behaviors to the chat widget. - [Webchat Release Notes](https://docs.cognigy.com/webchat/release-notes.md): Explore Cognigy Webchat v3 and v2 release notes on GitHub and the official Cognigy release notes page. - [Webchat v2: Endpoint Configuration](https://docs.cognigy.com/webchat/v2/configuration.md): Set up and configure a Cognigy Webchat v2 Endpoint to deploy your AI Agent on a website, following the Endpoint creation steps and all configuration options. - [Webchat 2: Embedding](https://docs.cognigy.com/webchat/v2/embedding.md): Learn how to embed Cognigy Webchat v2 into your website using JavaScript, configure the widget appearance and behavior, and connect it to a Cognigy.AI Endpoint. - [Webchat v2: Key Features](https://docs.cognigy.com/webchat/v2/features.md): Explore Cognigy Webchat v2 key features including Quick Replies, gallery cards, buttons, and various message output types for richer chat interactions. - [Webchat v2 (Deprecated)](https://docs.cognigy.com/webchat/v2/overview.md): Cognigy Webchat v2 is a chat widget featuring CSS customization, persistent chat history, and WCAG 2.0 Level AA compliance. - [Webchat v2: Supported Browsers](https://docs.cognigy.com/webchat/v2/supported-browsers.md): View the browsers supported by Cognigy Webchat v2, including Chrome, Firefox, Edge, and Safari, with the minimum required version for each browser. - [Webchat v3: Accessibility](https://docs.cognigy.com/webchat/v3/accessibility.md): Implement WCAG 2.2 Level AA accessibility in Webchat v3, including UI element labels, media captions, text contrast settings, and accessible extension design. - [Webchat v3: Endpoint Configuration](https://docs.cognigy.com/webchat/v3/configuration.md): Learn how to create and configure a Webchat v3 Endpoint in Cognigy.AI, including deployment settings, appearance options, and AI Agent customization. - [Webchat v3: via Hosted Script (HTML)](https://docs.cognigy.com/webchat/v3/embedding/hosted-script.md) - [Webchat 3: Embedding via npm](https://docs.cognigy.com/webchat/v3/embedding/npm.md) - [Webchat 3: Key Features](https://docs.cognigy.com/webchat/v3/features.md): Explore Webchat v3 key features including branding customization, Quick Replies, Conversation Ratings, Privacy Notices, adaptive cards, and rich media support. - [Collecting Metadata](https://docs.cognigy.com/webchat/v3/metadata.md): Configure Webchat v3 to collect user metadata such as browser language, geolocation, and device type to personalize AI Agent conversations and analytics. - [Webchat v3](https://docs.cognigy.com/webchat/v3/overview.md): Discover Webchat v3, the latest Cognigy chat widget with improved customization, WCAG 2.2 accessibility, RTL language support, and npm package integration. - [Webchat v3: Supported Browsers](https://docs.cognigy.com/webchat/v3/supported-browsers.md): Check which browsers are compatible with Cognigy Webchat v3, including Chrome, Firefox, Edge, and Safari, along with the supported version ranges. - [xApp Flow API](https://docs.cognigy.com/xApps/api.md) - [xApp Architecture](https://docs.cognigy.com/xApps/architecture.md) - [Advanced: Build a Custom xApp Node](https://docs.cognigy.com/xApps/build/custom-xApp-node.md) - [Build your First xApp](https://docs.cognigy.com/xApps/build/first-xApp.md) - [xApp Overlay](https://docs.cognigy.com/xApps/build/overlay.md) - [Overview](https://docs.cognigy.com/xApps/build/overview.md) - [Build a Standalone xApp](https://docs.cognigy.com/xApps/build/standalone-xApp.md) - [Build an xApp with Multiple Channels](https://docs.cognigy.com/xApps/build/xApp-with-multi-channels.md) - [Cognigy xApps](https://docs.cognigy.com/xApps/index.md) - [xApps Overview](https://docs.cognigy.com/xApps/overview.md): Learn about Cognigy xApps concepts, including sessions, screens, and how to build flexible micro-web applications for customer self-service within conversational journeys. - [xApp Security: Prevent XSS Attacks](https://docs.cognigy.com/xApps/security/secure-xApp-from-xss.md) - [Supported Browsers and Channels](https://docs.cognigy.com/xApps/supported-browsers-and-channels.md) - [xApp Tokens](https://docs.cognigy.com/xApps/tokens.md) - [xApp Use Cases](https://docs.cognigy.com/xApps/use-cases.md) ## OpenAPI Specs - [openapi-viewer](https://api-trial.cognigy.ai/openapi/openapi-viewer.json) - [openapi](https://docs.cognigy.com/api-reference/openapi.json)