> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cognigy AI Operations Center

<div className="hero-container">
  <div className="hero-content">
    *Cognigy AI Operations Center (AI Ops Center or Ops Center)* is a monitoring platform for Cognigy AI Agents.

    <p>
      It allows you to track the performance of AI Agents by monitoring resources, errors, and conversations.
    </p>

    <p>
      You can use Ops Center to gain insights into how your AI Agents are performing and identify where issues might lie.
    </p>
  </div>

  <div>
    <div style={{ position: "relative", width: "fit-content", margin: "0 auto" }}>
      <video
        width="350"
        height="200"
        style={{
            margin: "0 auto",
            borderRadius: "var(--rounded-xl, .75rem)",
            borderBottom: "1px solid lightgray",
            borderRight: "1px solid lightgray",
            borderTop: "0",
            borderLeft: "0"
          }}
        autoPlay
        muted
        loop
      >
        <source src="https://docscognigyassets.blob.core.windows.net/assets/ops-center.mp4" type="video/mp4" />
      </video>

      <button
        type="button"
        aria-label="Pause video"
        className="video-pause-btn"
        onClick={(e) => {
  const btn = e.currentTarget;
  const container = btn.parentElement;
  const videos = Array.from(container.querySelectorAll('video'));
  const visibleVideo = videos.find(v => !v.closest('[class*="hidden"]') && v.offsetParent !== null) || videos[0];
  const isPaused = visibleVideo?.paused;
  videos.forEach(v => isPaused ? v.play() : v.pause());
  btn.textContent = isPaused ? '⏸' : '▶';
  btn.setAttribute('aria-label', isPaused ? 'Pause video' : 'Play video');
}}
      >
        ⏸
      </button>
    </div>
  </div>
</div>

<CardGroup cols={3}>
  <Card title="About AI Ops Center" icon="info" href="/ops-center/overview">
    {" "}

    Explore Ops Center features, including how to get started and key concepts.{" "}
  </Card>

  {" "}

  <Card title="Monitor" icon="chart-line" href="/ops-center/monitor/metrics/overview">
    {" "}

    Monitor the health of Cognigy products with metrics, errors, and alerts.{" "}
  </Card>

  {" "}

  <Card title="Manage" icon="package" href="/ops-center/manage/alerts">
    {" "}

    Manage alerts, resolve errors, and assign user roles for effective operations.{" "}
  </Card>

  {" "}

  <Card title="Troubleshoot" icon="bug" href="/ops-center/troubleshooting">
    {" "}

    Troubleshoot common issues in your Ops Center to maintain smooth performance.{" "}
  </Card>
</CardGroup>