> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Errors

The error types are specific to each component. In Ops Center, you can view:

* All errors across services on the **Overview** tab.
* Errors for a specific component by opening its corresponding tab.

Errors from the past 7 days are displayed, including both run-time errors and those encountered in the Interaction Panel.

To investigate a specific error:

1. Open the **Errors** page. Click the error to see its details in the **Error Details** window.
2. Click **Go to `<resource name>`**, for example, **Go to Flow** or **Go to Endpoint**, to open the page where the error occurred. Find the error by its code and follow the recommended steps to fix it.

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  <img class="image-center" src="https://mintcdn.com/cognigy-15abf2ba/sOTg7kgmzehgAeKf/_assets/ops-center/errors.webp?fit=max&auto=format&n=sOTg7kgmzehgAeKf&q=85&s=eaf0f6a731b7d0f8d76ca9a217be136a" alt="Ops Center Errors page with error details and navigation to resources" style={{ width: 'auto' }} width="2926" height="1340" data-path="_assets/ops-center/errors.webp" />
</Frame>

## List of Errors

| **Error Code**     | **Error Name**                                                                                                                                        | **Recommended Action**                                                                                                                                                                                 |
| ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| `ERR_ENDPOINT_001` | Endpoint Input Transformer Failed                                                                                                                     | Check the Endpoint's transformer settings, logs, and input mappings for errors.                                                                                                                        |
| `ERR_ENDPOINT_002` | Endpoint Output Transformer Failed                                                                                                                    | Check the Endpoint's transformer settings, logs, and output data format for errors.                                                                                                                    |
| `ERR_ENDPOINT_003` | Endpoint Execution Finished Transformer Failed                                                                                                        | Check the Endpoint's transformer settings. Validate the final execution transformer logic. Ensure it properly handles the final payload and any cleanup logic.                                         |
| `ERR_ENDPOINT_004` | Endpoint Inject Transformer Failed                                                                                                                    | Check the Endpoint's transformer settings. Check the injection logic that modifies request and response data. Ensure injected variables exist and are valid.                                           |
| `ERR_ENDPOINT_005` | Endpoint Notify Transformer Failed                                                                                                                    | Check the Endpoint's transformer settings. Confirm that the notification transformer logic is implemented correctly. Validate event payloads and downstream subscribers.                               |
| `ERR_FLOW_001`     | Flow Node Execution Failed                                                                                                                            | Go to the Node and review its parameters. Use logs and the Interaction Panel to debug the Node.                                                                                                        |
| `ERR_FLOW_002`     | Flow Outbound HTTP Call Failed                                                                                                                        | Check the outbound HTTP call settings: HTTP Request Node, endpoint URL, headers, auth, and payload. Test connectivity and response format.                                                             |
| `ERR_FLOW_003`     | Flow NLU Intent Misconfigured                                                                                                                         | Go to the Flow. Ensure the NLU Intent exists, is correctly configured, and trained. Retrain if needed.                                                                                                 |
| `ERR_FLOW_004`     | Flow NLU Embedding Model Misconfigured                                                                                                                | Go to the NLU embedding model in the Project settings and check that the model is correctly configured.                                                                                                |
| `ERR_FLOW_005`     | Flow Generative AI Model Misconfigured                                                                                                                | Go to the model in the LLM configuration. Check the model is correctly configured, test its connection, verify API keys.                                                                               |
| `ERR_FLOW_006`     | Flow Knowledge AI Embedding Model Misconfigured                                                                                                       | Go to the embedding model in the LLM configuration. Check the model is correctly configured, test its connection, verify API keys. Ensure the Knowledge AI embedding model is deployed and accessible. |
| `UNKNOWN`          | The error occurs when Ops Center can't determine the error type or identify which resource, such as LLM, Flow, NLU, or others, the issue occurred in. | Use the information from the **Message** section in the **Error Details** window, then go to the Project to troubleshoot the issue.                                                                    |

## More Information

* [Manage Errors](/ops-center/manage/errors)
