> ## Documentation Index > Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview The Overview dashboard provides a comprehensive view of system-wide performance, error rates, and health status across key components in the Cognigy.AI platform. Ops Center Overview dashboard showing system-wide performance and health status View the following visualizations: * [Indicators](#indicators) * [Line Chart](#line-chart) * [Panel](#panel) ## Indicators ### Active Alerts The total number of alerts received across your organization. ### Errors The total number of errors received across your organization. ## Line Chart ### Messages The total number of user inputs processed per minute. This metric helps track the overall system load. ## Panel ### Voice Gateway Voice Gateway metrics are under development and will be available in future releases. | **Subcomponent / Alert Status** | **🟢 Inactive** | **🔴 Active** | | ------------------------------- | --------------- | ------------- | | SIP Trunk Connectivity | - | - | | STT (Speech-to-Text) | - | - | | TTS (Text-to-Speech) | - | - | ### Endpoints | **Subcomponent / Alert Status** | **🟢 Inactive** | **🔴 Active** | | ------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------- | | Transformer | The number of errors thrown by the Endpoint Transformers is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of errors thrown by the Endpoint Transformers increases by more than 10% in 5 minutes and exceeds 20 errors. | | Real-Time Translation | The number of real-time translation errors is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of real-time translation errors increases by more than 10% in 5 minutes and exceeds 20 errors. | ### Flows | **Subcomponent / Alert Status** | **🟢 Inactive** | **🔴 Active** | | ------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------- | | Outbound HTTP Requests | The number of errors from Outbound HTTP Request Node execution is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of errors from Outbound HTTP Request Node execution increases by more than 10% in 5 minutes and exceeds 20 errors. | | NLU | The number of NLU processing errors is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of NLU processing errors increases by more than 10% in 5 minutes and exceeds 20 errors. | | LLMs | The number of errors thrown during Large Language Model (LLM) prompt execution is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of errors thrown during Large Language Model (LLM) prompt execution increases by more than 10% in 5 minutes and exceeds 20 errors. | | Knowledge AI | The number of errors thrown by the knowledge search operations is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of errors thrown by knowledge search operations increases by more than 10% in 5 minutes and exceeds 20 errors. | ### Handover Providers | **Subcomponent / Alert Status** | **🟢 Inactive** | **🔴 Active** | | ------------------------------- | -------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------- | | Live Agent | The number of requests to Cognigy Live Agent is less than 10% over 5 minutes, or the absolute count is less than 20. | The number of requests to Cognigy Live Agent increases by more than 10% in 5 minutes and exceeds 20 errors. | ## More Information * [Alerts](/ops-center/monitor/alerts) * [Errors](/ops-center/monitor/errors)