> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Common Issues

This page lists common issues you may encounter while using Ops Center and provides troubleshooting steps to resolve them.

<Accordion title="The Live Indicator Changed Color from Green to Gray">
  Refresh the page, clear the cache, and reopen the browser. If the issue persists, contact [Cognigy technical support](/help/get-help) for further assistance.
</Accordion>

<Accordion title="Service Loaded, but No Updates Visible in Ops Center">
  Data is updated every 30 seconds, so there might be a delay.
</Accordion>

<Accordion title="The Resource Column on the Errors Tab Shows a Dash in some Rows">
  The dash indicates that the resource, such as a Node, Flow, or LLM, associated with the error has been deleted.
</Accordion>