> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 4.33

<Warning>
  With release 4.30.0, we have officially marked our Kubernetes repository as `deprecated`. If you are an `on-premises` customer and you are running Cognigy.AI/Cognigy Insights yourself, have a look at our [Helm Chart](https://github.com/cognigy/cognigy-ai-helm-chart), which we have crafted for Cognigy.AI/Cognigy Insights! Our Kubernetes repository will still receive updates `until 31st December 2022`.
</Warning>

## 4.33.1

### Cognigy.AI

**Released** September 7, 2022

#### Improvements

* Improved by storing response data from Salesforce into the Input object after starting a Handover

#### Bug Fixes

* Fixed a bug where the ChatRequestFailed event from Salesforce would cause the Handover status to be set to "completed" instead of "error"
* Fixed a bug where context updates during agentInject where lost when the Handover was finished

## 4.33.0

### Cognigy.AI

**Released** September 2, 2022

#### Features

* Added the feature to be able to use the intent model of a fallback locale

#### Improvements

* Improved the Suggested Reply card of the Agent Assist Card flow node
* Verify the integrity of translation strings
* Improved by keeping the Agent NLU Settings section as collapsed by default
* Improved by refining the order of settings in Interaction Panel
* Improved by adding missing events to the Interfaces and Endpoints
* Display Adaptive cards in Transcripts in Contact profiles and Insights

#### Bug Fixes

* Fixed a bug where the input object contained the wrong nlu properties. This happened when an intent-confirmation-answer triggered a new intent instead
* Add traceId to readConversationRpc
* Remove logging on product logs page for "user-connected" and "user-disconnected" events in the endpoint

### Cognigy Insights

**Released** September 2, 2022

#### Features

* Improve TE performance (MongoDB iops and DB) for large data
* Tooltip on Insights metrics with link to Cognigy documentation

#### Improvements

* Show Insights dashboard dropdown options (and keep the uparrow active)

#### Bug Fixes

* Not all steps available in starting steps dropdown
* filter-does-not-work-for-emails

### Cognigy Live Agent

**Released** September 2, 2022

#### Features

* Improved by adding the possibility to Auto Set Away agents from the account settings
* Improved by adding an option to set max conversation limit in account settings. This limit gates any new assignment of conversations (via bulk assign, manual single assign or auto-assign/auto-reassign) if an agent has already reached the conversation limit. As part of this, the conversation action section was reworked to include an "unassign" action for teams
* Improved by adding the ability to clear the conversation chat history with a new delete button
* Improved by adding the ability to remove the account conversations automatically after resolving them. Enabling this option under the account settings will remove the already resolved

#### Improvements

* Improved by adding a coherent information message when data for reports is insufficient
* Improved by changing the availability colors for online, busy, away, and offline statuses to be better recognized

#### Bug Fixes

* Fixed a bug where conversations were not filtering correctly when the cognigy channel type was a camel-case string (e.g. filters for microsoftTeams were returning no results, while filters for "alexa" were working)
