> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 4.43 - Happy National Pie Day 🥧

*New updates, fresh out of the oven - our release is hot and ready to serve!*

## 4.43.1

### Cognigy Insights

**Released** January 25, 2023

#### Bug Fixes

* Fixed an issue in the Transcript Explorer were input data would not be displayed properly

### Cognigy Live Agent

**Released** January 25, 2023

#### Bug Fixes

* Fixed the issue where the Helm Chart OData service configmap pointed to the wrong values for the PostgreSQL dependency API, which caused an error while upgrading to version 4.43.0

## 4.43.0

### Cognigy.AI

**Released** January 23, 2023

#### Features

* Once an Intent is found with high confidence, the mapping between it and its child Intents may still be ambiguous. The [Intent Mapping Priority](/ai/platform-features/nlu/intents/intent-hierarchy/intent-mapping-priority) functionality allows users to specify whether it should be more likely that the parent or child Intent is predicted.

#### Bug Fixes

* Fixed the issue in the Cognigy NLP scoring microservices, where compute-intensive tasks in specific API calls would block the health check server from responding to the Kubernetes livenessProbe. That would lead to container restarts
* Fixed the issue in reading profile while sending a message to the RCE handover provider with the "Forward Only Handover Conversations" toggle in handover provider settings is turned off
* Fixed the issue when data was not returned during the reconfirmation process of a Question Node, if no negative word was used and the Skip if Answer in Input setting was enabled
* Fixed the date format from `month/day/year` to `day/month/year` for the Polish locale
* Fixed the mismatch between the First/Last Name fields for contact attachments and the ones defined in the code structure

### Cognigy Insights

**Released** January 23, 2023

#### Improvements

* Added WhatsApp attachments in the chat for Transcript Explorer and Message Explorer
* Added the Goals filter in the Additional filters section for Transcript Explorer

#### Bug Fixes

* Fixed the inconsistent results while using a different set of filters in Transcript Explorer

### Cognigy Live Agent

**Released** January 23, 2023

#### Improvements

* Added an opportunity to preview a message with raw data in the chat

#### Bug Fixes

* Fixed the issue related to the second handover between bot and human agent in a single chat session
* Removed the empty Goals field from the Edit Contact menu when the contact is updated
* Fixed the display of First Name and Last Name in the Contact Details attachment sent from WhatsApp to the Live Agent chat

### Cognigy Voice Gateway

**Released** January 23, 2023

#### Improvements

* Added a voice warning message for Interaction Panel Calls when using a Transfer Node

#### Bug Fixes

* Fixed non-functioning automatic translation in the voice-gateway Channel
* Fixed the Barge-in Config Node behavior that caused interruption during a call

### Webchat Widget

You can find the release notes for our Webchat Widget on [GitHub](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.47.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.47.0).