> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 4.46 - Happy National Be Heard Day 🔊🤝

*Customer-centric communication made easy with Cognigy Conversational AI: Celebrating National Be Heard Day with our updates that help you connect with your customers in a way that builds trust and fosters loyalty!*

## 4.46.1

### Cognigy Live Agent

**Released** April 4, 2023

#### Improvements

* Improved performance by fixing spikes that occurred while querying user roles

## 4.46.0

### Cognigy.AI

**Released** March 7, 2023

#### Features

* Added [Yes/No Intents](/ai/platform-features/nlu/intents/yes-no-intents) in Beta, allowing to detect Yes/No using a machine learning based Intent model. This feature is available to all Cognigy users

#### Improvements

* Added an API for tracking analytics in the Code Node
* Renamed the Complete Text Node to the [GPT Prompt](/ai/agents/develop/node-reference/service/llm-prompt) Node
* Added an error notification in UI if the GPT Prompt Node fails
* Changed the behavior of full-screen mode. Now the expanded code editor no longer spans the entire screen but only the browser window
* Added the option to [trust an Extension](/ai/for-developers/extensions#make-extensions-trusted) via UI
* Improved by trusting the extension after the update if it is already trusted
* Improved by rendering xApps submit payloads in the Live Follow session of the Interaction panel and Insights UI. To configure that, go to [Set HTML xApp State](/ai/agents/develop/node-reference/xApp/set-html-xApp-state#description) or [Set AdaptiveCard xApp state](/ai/agents/develop/node-reference/xApp/set-AdaptiveCard-xApp-state#description) Nodes

#### Bug Fixes

* Fixed the issue where users were getting an error on login because `organisationId` was included in the URL
* Fixed the issue where the `amazon-login` window did not close after successful login
* Fixed the issue where extensions using the newest extension tools might fail installation
* Fixed the issue where the reset password link was not working for users with Single Organization Access when `organisationId` is not correct
* Fixed the issue where the `LocaleId` parameter was not included in the body request of the patch flow endpoint in the OpenAPI documentation
* Changed the description on the 8x8 Endpoint card. The article was added: `Platform Connect your Agent to 8x8 Platform` → `Connect your Agent to the 8x8 Platform`.
* Fixed the issue where sometimes context could be lost during a conversation
* Fixed the issue where the `positiveAnswer` attribute would appear in `input.nlu.intentMapperResults`, even though it was not used. This attribute has now been removed from `input.nlu.intentMapperResults`
* Fixed the issue where `userId` is getting lost from the messages in RCE and is displayed with the "Bot", instead of the "Bot", and user messages should appear distinct in the RCE agent chat window
* Fixed the issue where the fullscreen mode for the JSON Code editor did not properly work for Lexicon data
* Disabled the live logging when Cognigy gets an error for an invalid cursor value

### Cognigy Insights

**Released** March 7, 2023

#### Improvements

* Added an error notification when the CSV report couldn't be downloaded
* Rendered the masked data strings only when there is no other content to show in messages in Transcript Explorer and Message Explorer
* Changed the naming of Conversation Details and Conversation Id to Session Details and Session Id in Conversation Details of Transcript Explorer

#### Bug Fixes

* Fixed the issue where goals were not shown in the Session details of the Transcript Explorer
* Fixed the issue where WhatsApp media attachments didn't have a caption text
* Fixed the issue where filtering by rating was crashing Message Explorer
* Fixed the issue where the CSV report was unavailable to load due to the wrong API call
* Fixed the issue where HTML was rendered as a plain string in the Transcript and Message Explorers messages
* Fixed the issue where masked message data were rendering like an object with `"\*"` fields

### Cognigy Live Agent

**Released** March 7, 2023

#### Features

* Attachments received from Webchat are treated similarly to those received from WhatsApp
* Supervisor can now [override the status of any Agent](/live-agent/reports/supervisor-overview)

#### Improvements

* Upgraded the OpenSSL version to fix security vulnerabilities

#### Bug Fixes

* Fixed the text from "Webchat Endpoint" to "LA Assist Bot Endpoint" in the Create new Assist Bot section to accurately reflect the endpoint being referenced
* Fixed the issue where files uploaded through Webchat or WhatsApp were not displaying correctly in the conversation
* Fixed the issue where the handover to Live Agent was failing when the Cognigy Session ID was longer than 44 characters

### Cognigy Voice Gateway

**Released** March 7, 2023

#### Features

* Added the Nuance speech provider to the Voice Gateway web application and to Cognigy.AI Voice Nodes
* Removed one second of a post-dial delay call from the Voice Gateway client. That allows answering calls faster

#### Improvements

* Updated speech provider voice lists for VG and AudioCodes endpoints

#### Bug Fixes

* Fixed the Session Config node Barge-In feature where it only allows users to barge in once
* Fixed the behavior for the AudioCodes Call Recording Node when the Node performed pause/resume/stop operations without sending a payload

### Webchat Widget

You can find the release notes for our Webchat Widget on [GitHub](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.49.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.49.0).

### Infrastructure

#### Cognigy.AI + Insights

##### Kubernetes version

In this release, Cognigy Helm Chart officially supports Kubernetes 1.24, which is the version most cloud providers offer for fully managed Kubernetes clusters.

##### Redis memory eviction policy

In this release, `maxmemory` and `maxmemory-policy` have been made configurable. The default value for `maxmemory` is `512mb`, and `maxmemory-policy` is `volatile-ttl`.

Redis instances will restart during the upgrade, and the application might not be available for a few minutes.

#### Voice Gateway

In this release, we added support to use static public IP on the SBC-RTP nodes in an EKS cluster.

We have replaced the `spec.values.sbc.ec2EipAllocator.eipGroupRole` with `spec.values.sbc.ec2EipAllocator.sipEipGroupRole`. If you have defined the tags of EIP for `voip_nodes` in `spec.values.sbc.ec2EipAllocator.eipGroupRole`, then use the `spec.values.sbc.ec2EipAllocator.sipEipGroupRole` instead. We have also introduced a new var `spec.values.sbc.ec2EipAllocator.rtpEipGroupRole`.

For more information, read [AWS EKS Cluster Setup](https://github.com/Cognigy/cognigy-vg-helm-chart/blob/main/docs/003-aws-eks-cluster-setup.md) on GitHub.
