> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 4.51 - Happy Telecommunications Day 📡

*Transform and revolutionize your conversations with virtual agents: Get inspired by the updates from Cognigy on World Telecommunications Day!*

<Warning>
  Starting with [v4.48](https://docs.cognigy.com/release-notes/4.48/), Cognigy.AI and Cognigy Insights fully support MongoDB 5. From our first release in July, we will no longer support MongoDB 4.4 and earlier versions.
</Warning>

## 4.51.1

**Released** May 22, 2023

### Cognigy.AI

#### Improvements

* Improved the feature flag we have introduced with 4.51.0 for Agent Assist Workspace, so it offers more flexibility

#### Bug Fixes

* Fixed the issue where capturing DTMF did not work properly when activated via the Set Session Config Node

## 4.51.0

### Cognigy.AI

**Released** May 17, 2023

#### Features

* Added [xApps](/xApps/overview) in Beta. Cognigy xApps are mobile first, micro web applications that empower enterprises to seamlessly connect all channels and enable personalized, multimodal self-service solutions uniting text, visuals, and voice. This feature is available to all Cognigy users
* Added [Agent Assist Workspace](/agent-copilot/overview) in Beta. Cognigy Agent Assist Workspace offers a variety of advanced features that empower agents to provide faster and more accurate customer support. The workspace is fully customizable with widgets that display the most relevant information for any chat and voice use case
* Added the handling of [Voice Gateway Call Events](/ai/agents/deploy/endpoint-reference/voice-gateway#call-events) via the [Lookup](/ai/agents/develop/node-reference/logic/lookup) Node

#### Improvements

* Added [Functions](/ai/platform-features/nlu/text-cleaner) and [Nodes](/ai/agents/develop/node-reference/ai/clean-text) to automatically parse utterances, including spelling (alpha echo lima tango) to the correct strings
* Added `uniqueIntentId` and `uniqueIntentFlowId` to the input object
* Shortened the xApps URL for improved usability.
* Moved the [Page Title](/ai/agents/develop/node-reference/xApp/init-xApp-session) field to the Style Customization section in the xApp: Init Session Node
* Made the xApps PIN screen use neutral styles by default
* Made payloads in the Interaction Panel collapsible
* Added the organization access control feature flag, which restricts access to the Agent Assist section unless specifically enabled for your organization

#### Bug Fixes

* Fixed the issue where user messages were duplicated in RingCentral Engage when using Agent Assist
* Fixed the issue in the German locale where a Number Slot followed by a Date Slot could not be recognized
* Fixed the issue where CSV files with an encoding prefix could not be imported
* Fixed the issue where switching tabs in the Interaction Panel ends the voice call
* Fixed the issue where `sessionId` was resetting during a conversation on the Interaction Panel
* Fixed the issue where, in the Advanced configuration setting of Voice Gateway Nodes, the `alternative language` object key failed validation, and Flow did not continue
* Fixed the issue preventing users from downloading large snapshots/packaged files due to corrupted size

### Cognigy Insights

**Released** May 17, 2023

#### Features

* Added the Calls dashboard in Beta. The feature is placed under the feature flag and is enabled by default

#### Improvements

* Renamed the Live Agent Escalations chart to [Handover in Time](/insights/reports/engagement#handovers-in-time) chart and updated its descriptions in the Engagement dashboard

#### Bug Fixes

* Fixed the issue where goals in the Insights filters were not being populated properly

### Cognigy Live Agent

**Released** May 17, 2023

#### Features

* Embedded the [Agent Copilot workspace](/live-agent/assistants/agent-copilot) functionality into Live Agent. This feature is in beta

### Cognigy Voice Gateway

**Released** May 17, 2023

#### Features

* Added the [Answering Machine Detection](/ai/agents/develop/node-reference/voice/voice-gateway/transfer) to the Voice Gateway Transfer Node

### Infrastructure

#### New services

This release includes Cognigy xApps in a public beta, with xApps microservices being deployed by default. Upgrading to this release will:

* add two new Kubernetes Deployments `serviceAppSessionManager` and `serviceStaticFiles`
* add two new Kubernetes Services for the Deployments (see above)
* add two new Ingress objects for the Pods created by the Deployments (see above)

To configure the Ingress objects mentioned above, you need to create two new DNS entries and point them to your load balancer, which was provisioned during the installation of Cognigy.AI. Here's an example of how you could name those DNS entries if your Cognigy.AI UI is located at trial.cognigy.ai:

* for service-static-files: `static-trial.cognigy.ai`
* for service-app-session-manager: `apps-trial.cognigy.ai`

Ensure that the records have been properly created by using a command line tool such as `dig` on Linux.

The last step is to remove the `cognigyApps.enabled` feature flag from your own `values` file if you have previously added it:

```yml theme={null}
# fully finishing this feature. Please don't use this flag for now if you are a
# customer running Cognigy.AI/Cognigy Insights using this HelmChart.
cognigyApps:
  enabled: false
```

This is no longer required, and the condition will not be used even if present.
