> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 4.53

<Warning>
  Due to the sunset of [Google Conversational Actions](https://developers.google.com/assistant/ca-sunset) on June 13, 2023, the Google Actions Endpoint is deprecated. The full removal of the Endpoint is planned for a near-future Cognigy.AI release. After removal, the Endpoint will no longer be available.
</Warning>

<Warning>
  Starting with [v4.48](https://docs.cognigy.com/release-notes/4.48/), Cognigy.AI and Cognigy Insights fully support MongoDB 5. From our first release in July, we will no longer support MongoDB 4.4 and earlier versions.
</Warning>

<Note>
  Starting with [v4.52](https://docs.cognigy.com/release-notes/4.52/), Cognigy.AI, Cognigy Insights, and Cognigy Live Agent support Kubernetes 1.25.
</Note>

## 4.53.2

### Cognigy.AI

**Released** June 30, 2023

#### Bug Fixes

* Fixed the issue where an old version of the context could sometimes be loaded during a session

## 4.53.1

### Cognigy.AI

**Released** June 22, 2023

#### Bug Fixes

* Fixed the issue where Intent Rules would not work for data-only messages
* Fixed the issue where Yes/No Intents would not work for data-only messages
* Fixed the issue where `uniqueIntentId` and `uniqueIntentFlowId` should not become `Null` when the Intent is triggered via the Trigger Intent action

## 4.53.0

### Cognigy.AI

**Released** June 14, 2023

#### Features

* Added the [Inactivity Detection and Handling](/ai/escalate/handover-features/user-inactivity-detection) feature. This feature detects end-user inactivity during handovers, enabling auto-closing, automated responses, and triggering actions

#### Improvements

* Added support for [Anthropic's LLMs](/ai/agents/develop/gen-ai-and-llms/model-support-by-feature), including `claude` and `claude-instant`
* Added the capability to [test an LLM connection](/ai/agents/develop/gen-ai-and-llms/providers/all-providers)
* Added the warning indicator when no model configured for Generative AI use cases
* Updated German translations in the Cognigy UI
* Improved the [Microsoft Azure OpenAI Connection type](/ai/agents/develop/gen-ai-and-llms/providers/microsoft-azure-openai#add-models) in the LLM settings
* Improved by updating demo webchat to v2.54.0
* Added the [Mask IP Address](/ai/agents/deploy/endpoints/data-protection-and-analytics) toggle to the Data Protection Endpoint editor settings. This setting is available for most of the Endpoints

#### Bug Fixes

* Fixed the issue where during the chat on IP, after invalidating a `sessionId`, messages from old/invalid sessions were still shown
* Fixed the issue where sorting buttons resets fallback text in the Node editor
* Fixed the issue where a new user could not log in to the second organization using SSO
* Fixed the issue where attachments from Webchat are not rendered properly in the transcript tile
* Fixed the issue where handover didn't happen when the Genesys field was empty
* Fixed the issue where the Agent Assist Transcript tile was not rendering the attachments sent by the agent
* Fixed the issue where the Agent Assist Transcript tile was not rendering messages sent from Messenger, Line, Slack, and Azure Bot Endpoints

### Cognigy Insights

**Released** June 14, 2023

#### Improvements

* Added the German translations for new features in the Insights UI

#### Bug Fixes

* Fixed the issue in the Transcript Explorer where the flow switch wouldn't correctly display in Expert mode

### Cognigy Live Agent

**Released** June 14, 2023

#### Features

* Added the ability to create [scoped canned responses](/live-agent/settings/canned-responses#create-canned-responses) at the personal, team, and global levels

#### Improvements

* Improved by saving team names with the initial formatting
* Improved by allowing conversations to be unassigned from busy agents. To change this behavior, use the [Assign conversation to a busy agent](/live-agent/settings/account-settings#auto-assign-conversations-to-busy-agents) setting
* Added support for working with Sentry using the new environment variable `SENTRY_DSN`

#### Bug Fixes

* Fixed the issue where messages of a closed conversation provoked calling the webhook
* Fixed the issue where new messages appeared in the resolved conversation
* Fixed issue with an arrow-up key in the agent list during private note mentioning, where it moved the cursor instead of allowing list navigation. The expected behavior is consistent with arrow-down
* Fixed the issue where unassigned conversations were being assigned to human agents when switching to online mode, even if the maximum limit for conversations was not defined in the Account Settings

### Agent Assist Workspace

**Released** June 14, 2023

#### Improvements

* Fixed the anchor links in the HTML tiles that were leading to blank pages

#### Bug Fixes

* Fixed the issue where multiple attachments were rendered incorrectly in the transcript tiles
* Fixed the issue where the `config.grid.gap` property in the Agent Assist config would not be applied

### Cognigy Voice Gateway

**Released** June 14, 2023

#### Features

* Added the [Call Tracing](/voice-gateway/webapp/recent-calls) feature to the Recent calls section in the Self-Service Portal

### Webchat Widget

You can find the release notes for our Webchat Widget on [GitHub](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.54.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.54.0).

### Infrastructure

#### Live Agent

* The Redis Sentinel support has been added. For more information, please refer to the [Migration guide for setting up Redis Sentinel in Live Agent](/live-agent/installation/migration/redis-sentinel) article.

#### Voice Gateway

* The `ENVIRONMENT` environment variable has been added to all deployments that contain Sentry Tracer.
* The `spec.values.global.cognigyVgVersion` property has been removed from the values.yaml file.
* The `COGNIGY_AI_VERSION` now directly depends on the `spec.charts.version` parameter.
