4.56.0
Cognigy.AI
Released July 27, 2023Features
- Added a custom speech vendor to both the Synthesizer and Recognizer sections in the Voice Gateway Set Session Config, AudioCodes Set Session Parameters, Session Speech Parameters - Config Nodes, as well as to the Set Activity Parameters section for Voice Channel in the Say, Question, and Optional Question Nodes
Improvements
- Added the GPT Output Generation in the Adaptive Card output. Now you can not only generate adaptive cards from scratch but also improve the existing ones.
- Improved by adding German translations to the Cognigy.AI product
Bug Fixes
- Fixed the issue of missing German localization in Cognigy.AI UI
Cognigy Insights
Released July 27, 2023Improvements
- Removed italic style from the collapsible content payload in Transcript and Message explorers, leaving it only for the message title
- Improved by showing the DTMF event as a collapsable text message in the Transcript and Message explorers
- Improved by showing transfer and hang-up events as collapsable text messages in the Transcript and Message explorers
Cognigy Live Agent
Released July 27, 2023Improvements
- Added the description for variable usage to the Reply to User and Reply to Bot sections in the conversation chat
Agent Assist Workspace
Released July 27, 2023Bug Fixes
- Fixed the issue where the Agent Assist Flow field in the Agent Assist section was not configurable when using Live Agent
Cognigy Voice Gateway
Released July 27, 2023Features
- Added the capability to configure a custom speech vendor to the Self-service portal
Bug Fixes
- Fixed the issue where a user could not save the selection of an outbound connection other than User Datagram Protocol (UDP) in the Carrier edit form
- Fixed the issue in the Voice Gateway Endpoint where no default or fallback values were defined when the Endpoint Input Transformer crashes