Due to the sunset of Google Conversational Actions on June 13, 2023, the Google Actions Endpoint is deprecated. The full removal of the Endpoint is planned for a near-future Cognigy.AI release. After removal, the Endpoint will no longer be available. We developed a version compatibility matrix for the Cognigy products. This matrix outlines the compatibility of Cognigy product versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis. 4.56.0
Cognigy.AI
Released July 27, 2023
Features
Improvements
Bug Fixes
- Fixed the issue of missing German localization in Cognigy.AI UI
Cognigy Insights
Released July 27, 2023
Improvements
- Removed italic style from the collapsible content payload in Transcript and Message explorers, leaving it only for the message title
- Improved by showing the DTMF event as a collapsible text message in the Transcript and Message explorers
- Improved by showing transfer and hang-up events as collapsible text messages in the Transcript and Message explorers
Cognigy Live Agent
Released July 27, 2023
Improvements
- Added the description for variable usage to the Reply to User and Reply to Bot sections in the conversation chat
Agent Assist Workspace
Released July 27, 2023
Bug Fixes
- Fixed the issue where the Agent Assist Flow field in the Agent Assist section was not configurable when using Live Agent
Cognigy Voice Gateway
Released July 27, 2023
Features
Bug Fixes
- Fixed the issue where a user could not save the selection of an outbound connection other than User Datagram Protocol (UDP) in the Carrier edit form
- Fixed the issue in the Voice Gateway Endpoint where no default or fallback values were defined when the Endpoint Input Transformer crashes
Infrastructure
The version compatibility matrix was updated for the following Cognigy products:
Last modified on April 21, 2026
