> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.
# 4.60
Due to the sunset of Twilio Autopilot on August 25, 2023, the Twilio Autopilot Endpoint is deprecated. The full removal of the Endpoint is planned for a Cognigy.AI release in the near future. After removal, the Endpoint will no longer be available.
As of Cognigy.AI 4.60.0, the old NLP services are deprecated. We will only provide bug fixes for the old NLP services if they are critical. The full removal of the old NLP services is planned for Cognigy.AI 4.64.0. After this release, the old NLP services will no longer be available. To migrate to the new version, refer to the [Cognigy NLU: from V1 to V2](https://docs.cognigy.com/ai/installation/migration/from-nlu-v1-to-v2-migration/) guide.
## 4.60.1
### Cognigy.AI
**Released** September 25, 2023
#### Improvements
* Increased the default active deadline time for all Knowledge AI task jobs
### Cognigy Live Agent
**Released** September 25, 2023
#### Bug Fixes
* Removed the feature flag hiding the [Skills](/live-agent/settings/skills) page
### Cognigy Voice Gateway
**Released** September 29, 2023
#### Improvements
* Improved the `PAD_CRYPTO` option, allowing you to define padding at the Carrier level instead of at system-wide level
#### Bug Fixes
* Fixed the issue where the retrieved data on Phone Number Details page was incorrect
## 4.60.0
### Cognigy.AI
**Released** September 19, 2023
#### Features
* Added [Plug-and-Play Widgets](/agent-copilot/configure/nodes) to improve the Agent Assist Workspace Experience with Next Action Assist, Sentiment Assist, Transcript Assist and Identity Assist
#### Improvements
* Added the [Stream to Output](/ai/agents/develop/node-reference/service/llm-prompt) option in the Storage & Streaming Options section of the LLM Prompt Node
* Added the [Bandwidth](/ai/agents/deploy/endpoint-reference/bandwidth) Endpoint
* Added the [Error Handling](/ai/agents/develop/node-reference/other-nodes/search-extract-output) section to the Search Extract Output Node
* Added the opportunity to configure whether [extensive data payloads](/ai/agents/deploy/endpoints/data-protection-and-analytics#store-extensive-data-payloads-in-analytics) will be stored in Analytics
* Improved by showing the Knowledge Source failures in the list instead of just deleting them
* Improved by removing the `certainty` property from the topK objects returned in Knowledge Search
* Increased [chunk limit default size](/ai/agents/develop/knowledge-ai/overview) from 500 to 1000
* Improved by making the Snapshot up and download logic more reliable
* Added the [No Answer](/voice-gateway/references/events/NO_ANSWER) Voice Gateway event
* Added [Call Event](/ai/agents/deploy/endpoint-reference/voice-gateway#call-events) Handling as a section to the VG Endpoint, enabling the addition of actions to any Call event
#### Bug Fixes
* Fixed the issue where saved changes in a chunk are not rendered if a user clicks the Add Chunk button while editing an existing one
* Fixed the issue where the vertical alignment was broken in Knowledge Source list rows
* Fixed the issue where an empty place remains after removing several empty chunks
### Cognigy Insights
**Released** September 19, 2023
#### Improvements
* Implemented the Bandwidth Endpoint and displayed messages in the Transcript Explorer for the Endpoint, including the Endpoint logo
#### Bug Fixes
* Fixed the issue where Live Agents and Voice Gateway data were not being deleted because of a missing index on the `expiresAt` field
### Cognigy Live Agent
**Released** September 19, 2023
#### Features
* Added support for [skill and language-based routing](/live-agent/conversation/conversation-routing/automatic-mode#additional-automatic-assignment-parameters)
### Agent Assist Workspace
**Released** September 19, 2023
#### Bug Fixes
* Fixed the issue where the postback action payload was not sending the form input values instead of the button
### Cognigy Voice Gateway
**Released** September 19, 2023
#### Features
* Implemented the ability to include [multiple STT/TTS](/voice-gateway/webapp/applications#add-additional-tts-and-stt-vendor) speech credentials and set up a fallback option for cases when the default one fails
* Added [Microsoft Azure](/voice-gateway/webapp/accounts#call-recording-configuration) as a storage option for call recordings
* Added [Google Cloud](/voice-gateway/webapp/accounts#call-recording-configuration) as a storage option for call recordings
* Added the [Delete Recorded File](/voice-gateway/webapp/recent-calls#call-recordings) button to delete the recording from the remote storage
#### Bug Fixes
* Fixed the issue where an incorrect application was displayed in Phone Number Details
* Fixed the issue where, the Add New Phone Number form for Admin and Service Provider user roles, selecting an account resulted in the Carrier list displaying all carriers
* Fixed the issue where the minimum `barge-in` words configured in the activity parameters did not take priority
* Fixed the issue where the Recent Calls page was breaking when call recording was present, and a custom speech provider was used to highlight the STT event
* Fixed the issue where the `alternative languages` configuration was breaking the `barge-in` feature
* Fixed the issue where `barge-in` was breaking when no `hints` were applied using Microsoft Azure
### Webchat Widget
You can find the release notes for our Webchat Widget on [Github](https://github.com/Cognigy/WebchatWidget/releases) as usual. The latest release of our Webchat Widget at the time of releasing all other Cognigy products is [v2.56.0](https://github.com/Cognigy/WebchatWidget/releases/tag/v2.56.0).
### Infrastructure
#### Cognigy.AI + Insights
This release of Cognigy.AI brings the following changes to the Cognigy.AI cluster:
* **cron-nfs-cleanup** — a new cron job that cleans up old prepared snapshots every hour from the NFS.
If necessary, append the following `securityContext` configuration for `serviceApi` in the [values.yaml](https://github.com/Cognigy/cognigy-ai-helm-chart#configuration).
```
serviceApi:
securityContext:
fsGroup: 2000 (This value needs to be adjusted according to your infrastructure)
```
* **cognigy-oauth-client-secret** — a new secret relevant to the Cognigy UI login.
Starting from this release, you need to follow the rollback instructions below if you want to revert Cognigy.AI to a version older than 4.60:
* Connect to the MongoDB instance running in your cluster and execute the rollback DB script:
```
kubectl exec -it -n mongodb mongodb-0 -- bash
mongo -u $MONGODB_ROOT_USER -p $MONGODB_ROOT_PASSWORD --authenticationDatabase admin
use service-api;
db.oauthclients.deleteOne({"id":"cognigy-ui"});
```
* Execute the Helm Chart rollback.
#### Cognigy NLU: from V1 to V2
For on-premises installations of Cognigy.AI 4.60 or later, migrating from NLU V1 to NLU V2 is necessary. We have enhanced NLP services for scalability, security, and reliability by dividing them into smaller, independently scalable components. To migrate to the new version, refer to the [Cognigy NLU: from V1 to V2](/ai/administer/installation/migration/from-nlu-v1-to-v2-migration) guide.
#### Version Compatibility Matrix
The version compatibility matrix was updated for the following Cognigy products:
* [Cognigy.AI and Insights](/ai/administer/installation/version-compatibility-matrix)
* [Live Agent](/live-agent/installation/deployment/version-compatibility-matrix)
* [Agent Assist Workspace](/agent-copilot/installation/version-compatibility-matrix)
* [Cognigy Voice Gateway](/voice-gateway/installation/version-compatibility-matrix)