> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 4.73

<Warning>
  As of April 2, 2024, several Microsoft Azure OpenAI API versions are deprecated. For more information, read [Retiring soon](https://learn.microsoft.com/en-us/azure/ai-services/openai/api-version-deprecation#retiring-soon). Ensure that you do not use these versions. If you are using them, switch to the latest API versions before the retirement date.
</Warning>

<Warning>
  With the 4.71 release, DNS names for Agent Copilot will change. If you have an on-premises installation, refer to the [migration guide](https://docs.cognigy.com/agent-copilot/installation/migration/agent-copilot-new-dns-names-migration/).
</Warning>

## 4.73.2

### Cognigy Voice Gateway

**Released** May 7, 2024

#### Bug Fixes

* Fixed the issue where enabling Barge In could cause incorrect transcriptions to arrive later in a call
* Removed trailing silence trimming from Microsoft TTS to fix delays during calls. This trimming is no longer needed in recent versions and might cause issues
* Disabled the precache audio feature due to potential issues it may cause

### Infrastructure

#### Cognigy Voice Gateway

* Disabled the environment variable `VG_TTS_TRIM_SILENCE` by default: `.Values.featureServer.trimTts: false`
* Changed the default value of `.Values.featureServer.preCacheAudio` to `false`

## 4.73.1

### Cognigy.AI

**Released** April 11, 2024

#### Improvements

* Improved stability by redesigning the logic for the Salesforce handover provider

### Cognigy Live Agent

**Released** April 8, 2024

#### Bug Fixes

* Fixed the issue where the Supervisor Overview Report always showed 0 conversations in the Created or Queued statuses

### Cognigy Voice Gateway

**Released** April 11, 2024

#### Bug Fixes

* Fixed race condition in AWS Polly transcription: resolved an issue where concurrent `start transcribe` requests could lead to unexpected behavior
* Fixed the issue where the order of events for the `bsearch` algorithm was incorrect, potentially causing data corruption on startup

### Infrastructure

**Released** April 10, 2024

#### Voice Gateway

* Added the environment variable `ANCHOR_MEDIA_ALWAYS` to the `feature-server` StatefulSet and Deployment. It can be enabled via `.Values.featureServer.anchorMediaAlways: true`. Default is `false`
* Changed the image of `freeswitch-mrf` to `4.69.1`

## 4.73.0

### Cognigy.AI

**Released** April 2, 2024

#### Improvements

* Enabled [color selection](/webchat/v3/configuration#colors) for multiple new colors in the Webchat Layout section within Webchat v3 Endpoints
* Added the option to [specify other logos and titles](/webchat/v3/configuration#webchat-layout) for the message header in the Webchat Layout section within Webchat v3 Endpoints
* Implemented the option to create a [Web Page](/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/web-page) source type using the Knowledge AI wizard
* Added the [Error Handling](/ai/agents/develop/node-reference/service/llm-prompt) section to the LLM Prompt Node
* Added the capability to use [new Anthropic models](/ai/agents/develop/gen-ai-and-llms/model-support-by-feature)
* Added the capability to override the model version in [Custom Model Options](/ai/agents/develop/node-reference/service/llm-prompt) within the LLM Prompt Node. For example, you can overwrite the Legacy Anthropic model with a new one
* Improved the tooltip description for the [STT Hints parameter](/ai/agents/develop/node-reference/voice/voice-gateway/parameter-details) in the Set Session Config Node
* Improved the translation of Agent Copilot sentiment tiles based on the Flow execution language
* Improved the HTTP Request Node by adding [Timeout](/ai/agents/develop/node-reference/service/http-request) and [Retry Attempts](/ai/agents/develop/node-reference/service/http-request) fields
* Added the UI Preferences section to the Agent Copilot Tile Nodes. Now you can modify fonts for the Agent Copilot [Plug-and-Play](/agent-copilot/configure/nodes) widgets
* Updated Demo Webchat v2 to version 2.59.1

#### Bug Fixes

* Fixed the issue where the Chat mode in the LLM Prompt Node would cause a trim error when using Voice Gateway
* Fixed the issue where users were frequently logged out of Cognigy when utilizing OIDC (OpenID Connect) Single Sign-On (SSO) authentication
* Fixed the issue where JWT was exposed in the URL during WebSocket connections for the Interaction Panel
* Fixed the issue where the configured background image for Demo Webchat v3 was not displayed
* Fixed the issue where the grain property was sometimes missing in English date Slots
* Fixed the issue where English Date slots with the pattern `from 1:00 PM for three hours` were not recognized correctly
* Fixed the issue where the Copilot: Knowledge Tile was not rendering in some scenarios
* Fixed the issue where `Hi` was mistakenly displayed in the initial render of the Copilot: Knowledge Tile
* Fixed the issue where channel outputs could become corrupted when the 'Always remove No-Translation Markers' setting was enabled in Azure Bot Services
* Fixed the issue where the Expiration Value fields in the Management UI allowed values greater than the maximum value
* Fixed the issue where the `entrypoint` and `disabled` properties were ignored during the export and import of Intents
* Fixed the issue where the style configuration for Adaptive Cards was not displayed correctly
* Fixed the issue where the form data from the Agent Copilot adaptive card was occasionally not sent to Cognigy.AI as a postback action
* Fixed the issue where handover was inconsistent and causing problems due to internal cache enabled

### Cognigy Insights

**Released** April 2, 2024

#### Bug Fixes

* Fixed an issue where the Contains Step filter value in the Transcript Explorer was empty in some cases

### Cognigy Live Agent

**Released** April 2, 2024

#### Improvements

* Implemented customization of Live Agent user session duration through the `AUTH_TOKEN_LIFESPAN` environment variable

#### Bug Fixes

* Fixed the issue where a human agent was unable to interact with Agent Copilot inlined messages until the actual message was marked as read
* Fixed the issue where forwarded Agent Copilot messages were not cleared from the reply box when the conversation changed
* Fixed the issue where attachments from WhatsApp were not listed on the Attachments page
* Fixed the issue where the Auto Resolve Action setting, with a value set to less than 5 minutes, was executed later than expected
* Fixed the issue where human agents were unable to log in to Live Agent under a high load when automatic assignment was enabled
* Fixed the issue where the activity message displayed the wrong assignee based on availability

### Infrastructure

#### Version Compatibility Matrix

The version compatibility matrix was updated for the following Cognigy products:

* [Cognigy.AI, Insights, and Agent Copilot](/ai/administer/installation/version-compatibility-matrix)
* [Live Agent](/live-agent/installation/deployment/version-compatibility-matrix)
* [Cognigy Voice Gateway](/voice-gateway/installation/version-compatibility-matrix)
