Deprecations and Removals¶
Announcement: New Versioning Concept
We are excited to announce a change in our software versioning system!
This new system will make it easier for you to track releases by showing both their order and year, providing clearer insight into our updates and patches.
Moving forward, we will use a new format: YEAR.MINOR_RELEASE.PATCH_LEVEL, where:
YEARis the year of the release, for example,2025.MINOR_RELEASEis the Nth minor release of the year, for example, the 10th minor release in 2025 is10.PATCHis the Nth patch for a minor release, for example, the 1st patch for the 10th minor release is1. If no patches are released, the number is0.
This page provides a list of removals and deprecations for native Cognigy features, as well as those that rely on third-party dependencies, such as LLMs (Large Language Models), Endpoints, and other external connectors.
Terminology¶
- Deprecations. A feature is considered as outdated and no longer recommended for use, with support limited to critical fixes only. The deprecation process starts with an announcement and continues until the feature is removed in future releases.
- Removals. A feature is completely removed and no longer supported after the specified removal date.
Cognigy Features¶
The table lists Cognigy features that are deprecated and will be removed in future releases.
| Feature | Deprecation Date | Removal date | Notes |
|---|---|---|---|
| Any Slots | - | September 3, 2024 | Use the LLM Entity Extraction Node to identify Slots in the user input via LLMs. |
| GPT Conversation and Send Text | - | September 17, 2024 | If you are still using these Nodes, they will continue to work in the existing Flows created before v4.85. |
| Understood Messages in NLU Performance, Intent Trainer | December 2024 | June 2025 | Use the Goals and Tasks concept in order to measure whether your AI Agent understood a particular phrase. The Understood Messages concept relies on specific rules that don't work for all customers. |
| Webchat v2 | August 20, 2024 | February 2026 | Migrate to new Webchat v3. |
| AudioCodes Nodes and Generic Voice Nodes | March 4, 2025 | To be determined | After the end of February 2025, you won't be able to create new Nodes, but you can still edit or clone existing ones. Flows with these Nodes will continue to work after the deprecation date. Consider the Cognigy Voice Gateway product and its Voice Gateway Nodes as an alternative to AudioCodes. |
| Handover Providers section in the Endpoint settings | March 18, 2025 | September 2025 | Migrate to the new Handover Providers interface. |
| AudioCodes Endpoint and AudioCodes channel | April 2025 | October 2025 | Migrate to the Cognigy Voice Gateway product and use its Voice Gateway Endpoint as an alternative to AudioCodes. |
| actions.think, api.think | April 1, 2025 | June 2025 | Use api.thinkV2() and actions.thinkV2() instead. |
| Insights Beta API | April 1, 2025 | In Cognigy.AI v2025.12 | Use the Cognigy.AI OData endpoint. |
| Intent Sentence Generation, Lexicon Generation, Flow Generation, Adaptive Card Generation in Project settings | April 15, 2025 | In Cognigy.AI v2025.13 | Select the LLM for all these features from the Design-Time Generative LLM Features list |
| WebSocket and HTTP Webhook for Genesys Cloud Open Messaging | April 29, 2025 | To be determined | Migrate to Amazon EventBridge |
| Conversation counter API endpoint v2.0 | April 29, 2025 | To be determined | Use the conversation counter API endpoint v3.0. |
| Cognigy.AI OData v2.3 | September 9, 2025 | To be determined | Switch to the Cognigy.AI OData v2.4 endpoint. |
| Genesys Cloud Guest Chat | June 11, 2025 | To be determined | Migrate to Genesys Cloud Open Messaging. |
say verb with empty text content |
April 29, 2025 | This removal affects the following Voice Gateway Nodes: Say, Question, and Optional Question. |
Third-Party Products¶
The table lists LLMs that are deprecated and will be shut down soon. Once the LLM provider removes the model, it will stop working in Cognigy.AI. This change could cause disruptions to your AI Agent if the model is still being used in the Flow. If you've added models from the list as custom models in Cognigy.AI, switch to newer models before the shutdown date.
| Models | Deprecation Date | Removal Date | Notes |
|---|---|---|---|
| OpenAI | |||
gpt-3.5-turbo-0301, gpt-3.5-turbo-0613, gpt-3.5-turbo-16k-0613 |
January 10, 2024 | September 13, 2024 | For more information, read the OpenAI documentation: gpt-3.5-turbo-0613 and gpt-3.5-turbo-16k-0613 and gpt-3.5-turbo-0301. |
gpt-4-vision-preview, gpt-4-1106-vision-preview |
June 17, 2024 | December 6, 2024 | For more information, read the OpenAI documentation. |
| Google Vertex AI | - | ||
chat-bison@002, chat-bison@002, chat-bison-32k@002, code-bison@002,code-bison-32k@002,codechat-bison@002, codechat-bison-32k@002, text-bison@002, text-bison-32k@002 |
- | October 9, 2024 | For more information, read the Google Vertex AI documentation. Google recommends migrating to Gemini 1.5 Flash or Gemini 1.5 Pro by using the following guide. |
gemini-1.0-pro |
February 15, 2024 | April 9, 2025 | For more information, read the Google Vertex AI documentation. Google recommends migrating to Gemini 1.5 Flash or Gemini 1.5 Pro by using the following guide. |
| Anthropic | |||
claude-1.0, claude-1.1, claude-1.2, claude-1.3, claude-1.3-100k, claude-instant-1.0, claude-instant-1.1, claude-instant-1.1-100k, claude-instant-1.2 |
September 4, 2024 | November 6, 2024 | For more information, read the Anthropic documentation. Anthropic recommends migrating to claude-3-haiku-20240307. |
| Microsoft Azure OpenAI | |||
gpt-35-turbo (version 1106) |
- | No earlier than November 17, 2024 | For more information, read the Azure OpenAI documentation. |
gpt-35-turbo-16k (version 0613), gpt-35-turbo (versions 0613, 0301) |
- | January 27, 2025 | For more information, read the Azure OpenAI documentation. |
gpt-35-turbo (version 0125) |
- | No earlier than February 22, 2025 | For more information, read the Azure OpenAI documentation. |