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Deprecations and Removals

Starting with release 4.84, upcoming removals and deprecations are listed on this page.

This page provides a list of removals and deprecations for native Cognigy features, as well as those that rely on third-party dependencies, such as LLMs (Large Language Models), Endpoints, and other external connectors.

Terminology

  • Deprecations. A feature is considered as outdated and no longer recommended for use, with support limited to critical fixes only. The deprecation process starts with an announcement and continues until the feature is removed in future releases.
  • Removals. A feature is completely removed and no longer supported after the specified removal date.

Cognigy Features

The table lists Cognigy features that are deprecated and will be removed in future releases.

Feature Deprecation Date Removal date Notes
Any Slots - September 3, 2024 Use the LLM Entity Extraction Node to identify Slots in the user input via LLMs.
GPT Conversation and Send Text - September 17, 2024 If you are still using these Nodes, they will continue to work in the existing Flows created before v4.85.
Understood Messages in NLU Performance, Intent Trainer December 2024 June 2025 Use the Goals and Tasks concept in order to measure whether your AI Agent understood a particular phrase. The Understood Messages concept relies on specific rules that don't work for all customers.
Webchat v2 August 20, 2024 February 2026 Migrate to new Webchat v3.
AudioCodes Nodes and Generic Voice Nodes February 2025 To be determined After the end of February 2025, you won't be able to create new Nodes, but you can still edit or clone existing ones. Flows with these Nodes will continue to work after the deprecation date. Consider the Cognigy Voice Gateway product and its Voice Gateway Nodes as an alternative to AudioCodes.

Third-Party Products

The table lists LLMs that are deprecated and will be shut down soon. Once the LLM provider removes the model, it will stop working in Cognigy.AI. This change could cause disruptions to your AI Agent if the model is still being used in the Flow. If you've added models from the list as custom models in Cognigy.AI, switch to newer models before the shutdown date.

Models Deprecation Date Removal Date Notes
OpenAI
gpt-3.5-turbo-0301, gpt-3.5-turbo-0613, gpt-3.5-turbo-16k-0613 January 10, 2024 September 13, 2024 For more information, read the OpenAI documentation: gpt-3.5-turbo-0613 and gpt-3.5-turbo-16k-0613 and gpt-3.5-turbo-0301.
gpt-4-vision-preview, gpt-4-1106-vision-preview June 17, 2024 December 6, 2024 For more information, read the OpenAI documentation.
Google Vertex AI -
chat-bison@002, chat-bison@002, chat-bison-32k@002, code-bison@002,code-bison-32k@002,codechat-bison@002, codechat-bison-32k@002, text-bison@002, text-bison-32k@002 - October 9, 2024 For more information, read the Google Vertex AI documentation. Google recommends migrating to Gemini 1.5 Flash or Gemini 1.5 Pro by using the following guide.
gemini-1.0-pro February 15, 2024 April 9, 2025 For more information, read the Google Vertex AI documentation. Google recommends migrating to Gemini 1.5 Flash or Gemini 1.5 Pro by using the following guide.
Anthropic
claude-1.0, claude-1.1, claude-1.2, claude-1.3, claude-1.3-100k, claude-instant-1.0, claude-instant-1.1, claude-instant-1.1-100k, claude-instant-1.2 September 4, 2024 November 6, 2024 For more information, read the Anthropic documentation. Anthropic recommends migrating to claude-3-haiku-20240307.
Microsoft Azure OpenAI
gpt-35-turbo (version 1106) - No earlier than November 17, 2024 For more information, read the Azure OpenAI documentation.
gpt-35-turbo-16k (version 0613), gpt-35-turbo (versions 0613, 0301) - January 27, 2025 For more information, read the Azure OpenAI documentation.
gpt-35-turbo (version 0125) - No earlier than February 22, 2025 For more information, read the Azure OpenAI documentation.

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