<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:news="http://www.google.com/schemas/sitemap-news/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1">
    
  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/copilot-section</loc>
    <lastmod>2026-04-21T13:44:47.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/examples/knowledge-retrieval</loc>
    <lastmod>2026-04-21T13:44:47.552Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/examples/overview</loc>
    <lastmod>2026-04-21T13:44:47.558Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/examples/real-time-translation</loc>
    <lastmod>2026-04-21T13:44:47.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/nodes</loc>
    <lastmod>2026-04-21T13:44:47.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/overview</loc>
    <lastmod>2026-04-21T13:44:47.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/configure/workspace</loc>
    <lastmod>2026-04-21T13:44:47.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/deploy/custom-integration</loc>
    <lastmod>2026-04-21T13:44:47.602Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/deploy/embedding</loc>
    <lastmod>2026-04-21T13:44:47.594Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/deploy/nice-aah</loc>
    <lastmod>2026-04-21T13:44:47.606Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/deploy/overview</loc>
    <lastmod>2026-04-02T14:24:14.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/deploy/standalone</loc>
    <lastmod>2026-04-21T13:44:47.598Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/getting-started/chat</loc>
    <lastmod>2026-04-21T13:44:47.603Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/getting-started/overview</loc>
    <lastmod>2026-04-02T14:24:14.130Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/getting-started/voice</loc>
    <lastmod>2026-04-21T13:44:47.601Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/getting-started/voice-to-chat</loc>
    <lastmod>2026-04-21T13:44:47.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/glossary</loc>
    <lastmod>2026-04-02T14:24:14.176Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot</loc>
    <lastmod>2026-04-21T13:44:47.648Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/installation/browser-requirements</loc>
    <lastmod>2026-04-21T13:44:47.637Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/overview</loc>
    <lastmod>2026-04-09T05:04:05.631Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/troubleshooting</loc>
    <lastmod>2026-04-02T14:24:14.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/agent-copilot/use-cases</loc>
    <lastmod>2026-04-02T14:24:14.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/access-control</loc>
    <lastmod>2026-04-21T13:44:47.677Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/audit-events</loc>
    <lastmod>2026-04-21T13:44:47.680Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/dashboard</loc>
    <lastmod>2026-04-21T13:44:47.681Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/global-connections</loc>
    <lastmod>2026-04-21T13:44:47.676Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/global-llms</loc>
    <lastmod>2026-04-21T13:44:47.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/global-resources/overview</loc>
    <lastmod>2026-04-21T13:44:47.678Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/admin-center/overview</loc>
    <lastmod>2026-04-21T13:44:47.724Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/management-ui</loc>
    <lastmod>2026-04-21T13:44:47.728Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/members</loc>
    <lastmod>2026-04-21T13:44:47.722Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/access/project-settings</loc>
    <lastmod>2026-04-21T13:44:47.725Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/billing</loc>
    <lastmod>2026-04-21T13:44:47.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/hotkeys</loc>
    <lastmod>2026-04-21T13:44:47.723Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/about</loc>
    <lastmod>2026-04-21T13:44:47.706Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/access-to-cognigy-ai</loc>
    <lastmod>2026-04-21T13:44:47.705Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/architecture</loc>
    <lastmod>2026-04-21T13:44:47.723Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/browser-requirements</loc>
    <lastmod>2026-04-21T13:44:47.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/ip-ranges-shared-environments</loc>
    <lastmod>2026-04-21T13:44:47.766Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/saas-service-health</loc>
    <lastmod>2026-04-21T13:44:47.804Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/single-sign-on-saml2</loc>
    <lastmod>2026-04-21T13:44:47.803Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/installation/single-signin-openid-connect</loc>
    <lastmod>2026-04-21T13:44:47.801Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/limitations</loc>
    <lastmod>2026-04-21T13:44:47.853Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/overview</loc>
    <lastmod>2026-04-09T05:04:05.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/user-menu/my-profile</loc>
    <lastmod>2026-04-21T13:44:47.848Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/administer/user-menu/overview</loc>
    <lastmod>2026-04-21T13:44:47.851Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/analytics-steps</loc>
    <lastmod>2026-04-21T13:44:47.852Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/call-tracing</loc>
    <lastmod>2026-04-21T13:44:47.850Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/collecting-data</loc>
    <lastmod>2026-04-08T16:02:12.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/contact-profiles</loc>
    <lastmod>2026-04-21T13:44:47.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/data-expiration</loc>
    <lastmod>2026-04-21T13:44:47.849Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/goals</loc>
    <lastmod>2026-04-21T13:44:47.902Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/overview</loc>
    <lastmod>2026-04-21T13:44:47.902Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/goals-and-tasks/tasks</loc>
    <lastmod>2026-04-21T13:44:47.897Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/insights</loc>
    <lastmod>2026-04-02T14:24:14.439Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/odata</loc>
    <lastmod>2026-04-08T16:02:12.798Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/overview</loc>
    <lastmod>2026-04-21T13:44:47.898Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/analyze/user-and-session-identification</loc>
    <lastmod>2026-04-21T13:44:47.893Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/deploying-your-ai-agents</loc>
    <lastmod>2026-04-09T05:04:05.625Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/8x8</loc>
    <lastmod>2026-04-21T13:44:47.896Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-alexa</loc>
    <lastmod>2026-04-21T13:44:47.899Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-lex</loc>
    <lastmod>2026-04-21T13:44:47.939Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/audiocodes</loc>
    <lastmod>2026-04-21T13:44:47.935Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/avaya-cpaas</loc>
    <lastmod>2026-04-21T13:44:47.934Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/azure-bot-services</loc>
    <lastmod>2026-04-21T13:44:47.933Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/bandwidth</loc>
    <lastmod>2026-04-21T13:44:47.936Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/dialogflow</loc>
    <lastmod>2026-04-21T13:44:47.931Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/facebook-messenger</loc>
    <lastmod>2026-04-21T13:44:47.930Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/genesys</loc>
    <lastmod>2026-04-21T13:44:47.935Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/intercom</loc>
    <lastmod>2026-04-21T13:44:47.932Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/line-messenger</loc>
    <lastmod>2026-04-21T13:44:47.939Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/mcp-server</loc>
    <lastmod>2026-04-21T13:44:47.987Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/microsoft-teams</loc>
    <lastmod>2026-04-21T13:44:47.992Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/nice</loc>
    <lastmod>2026-04-21T13:44:47.980Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/nice-aah</loc>
    <lastmod>2026-04-21T13:44:47.986Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/overview</loc>
    <lastmod>2026-04-02T14:24:16.666Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/rest</loc>
    <lastmod>2026-04-21T13:44:47.981Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/ringcentral-engage</loc>
    <lastmod>2026-04-21T13:44:47.982Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/slack</loc>
    <lastmod>2026-04-21T13:44:47.978Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/socketio</loc>
    <lastmod>2026-04-21T13:44:47.985Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/sunshine-conversations</loc>
    <lastmod>2026-04-21T13:44:47.984Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/twilio</loc>
    <lastmod>2026-04-21T13:44:48.024Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/twilio-sms</loc>
    <lastmod>2026-04-21T13:44:48.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/userlike</loc>
    <lastmod>2026-04-21T13:44:48.023Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/voice-copilot</loc>
    <lastmod>2026-04-21T13:44:48.020Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/voice-gateway</loc>
    <lastmod>2026-04-21T13:44:48.018Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/webchat</loc>
    <lastmod>2026-04-21T13:44:48.019Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/webhook</loc>
    <lastmod>2026-04-21T13:44:48.027Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/whatsapp</loc>
    <lastmod>2026-04-21T13:44:48.021Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/workplace-by-fb</loc>
    <lastmod>2026-04-21T13:44:48.025Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoint-reference/zoom</loc>
    <lastmod>2026-04-21T13:44:48.022Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/content-conversion</loc>
    <lastmod>2026-04-21T13:44:48.098Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/data-protection-and-analytics</loc>
    <lastmod>2026-04-21T13:44:48.063Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/file-storage</loc>
    <lastmod>2026-04-21T13:44:48.080Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/handover-settings</loc>
    <lastmod>2026-04-21T13:44:48.066Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/inject-and-notify</loc>
    <lastmod>2026-04-21T13:44:48.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/overview</loc>
    <lastmod>2026-04-02T14:24:16.798Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/real-time-translation-settings</loc>
    <lastmod>2026-04-21T13:44:48.061Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/session-management</loc>
    <lastmod>2026-04-21T13:44:48.062Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/endpoints/test-mode</loc>
    <lastmod>2026-04-21T13:44:48.080Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/deploy/snapshots</loc>
    <lastmod>2026-04-21T13:44:48.064Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/context</loc>
    <lastmod>2026-04-21T13:44:48.136Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/input</loc>
    <lastmod>2026-04-21T13:44:48.146Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/overview</loc>
    <lastmod>2026-04-21T13:44:48.126Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/ai-agent-memory/profile</loc>
    <lastmod>2026-04-21T13:44:48.131Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/fallback</loc>
    <lastmod>2026-04-21T13:44:48.130Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/generative-ai</loc>
    <lastmod>2026-04-21T13:44:48.124Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llm-session-token-counter</loc>
    <lastmod>2026-04-21T13:44:48.127Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/llms</loc>
    <lastmod>2026-04-13T15:02:05.479Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature</loc>
    <lastmod>2026-04-21T13:44:48.152Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/other-operations</loc>
    <lastmod>2026-04-21T13:44:48.129Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/aleph-alpha</loc>
    <lastmod>2026-04-21T13:44:48.178Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/all-providers</loc>
    <lastmod>2026-04-21T13:44:48.183Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/amazon-bedrock</loc>
    <lastmod>2026-04-21T13:44:48.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/anthropic</loc>
    <lastmod>2026-04-21T13:44:48.181Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/cognigy-platform-provided</loc>
    <lastmod>2026-04-21T13:44:48.184Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-gemini</loc>
    <lastmod>2026-04-21T13:44:48.182Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/google-vertex-ai</loc>
    <lastmod>2026-04-21T13:44:48.182Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/microsoft-azure-openai</loc>
    <lastmod>2026-04-21T13:44:48.180Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/mistral</loc>
    <lastmod>2026-04-21T13:44:48.179Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/openai</loc>
    <lastmod>2026-04-21T13:44:48.224Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/openai-compatible</loc>
    <lastmod>2026-04-21T13:44:48.227Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/activate</loc>
    <lastmod>2026-04-21T13:44:48.226Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/distance-value-change-after-migration</loc>
    <lastmod>2026-04-21T13:44:48.212Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/getting-started</loc>
    <lastmod>2026-04-21T13:44:48.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk</loc>
    <lastmod>2026-04-21T13:44:48.224Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk-editor</loc>
    <lastmod>2026-04-21T13:44:48.222Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-connectors</loc>
    <lastmod>2026-04-21T13:44:48.230Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/agent-copilot-knowledge</loc>
    <lastmod>2026-04-21T13:44:48.229Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/search-extract-output</loc>
    <lastmod>2026-04-21T13:44:48.223Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/knowledge-source-tags</loc>
    <lastmod>2026-04-21T13:44:48.270Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview</loc>
    <lastmod>2026-04-21T13:44:48.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/advanced-parser</loc>
    <lastmod>2026-04-21T13:44:48.257Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/azure-ai</loc>
    <lastmod>2026-04-21T13:44:48.262Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/basic-parser</loc>
    <lastmod>2026-04-21T13:44:48.261Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-extraction/overview</loc>
    <lastmod>2026-04-21T13:44:48.266Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/ctxt</loc>
    <lastmod>2026-04-21T13:44:48.263Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/pdf</loc>
    <lastmod>2026-04-21T13:44:48.259Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/text-formats/web-page</loc>
    <lastmod>2026-04-21T13:44:48.267Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-store</loc>
    <lastmod>2026-04-21T13:44:48.260Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/knowledge-ai/overview</loc>
    <lastmod>2026-04-07T07:40:58.263Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/manage-ai-agents</loc>
    <lastmod>2026-04-21T13:44:48.305Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/identity-tile</loc>
    <lastmod>2026-04-21T13:44:48.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/knowledge-tile</loc>
    <lastmod>2026-04-21T13:44:48.311Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/next-action-tile</loc>
    <lastmod>2026-04-21T13:44:48.306Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/overview</loc>
    <lastmod>2026-04-21T13:44:48.307Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/send-data</loc>
    <lastmod>2026-04-21T13:44:48.304Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/sentiment-tile</loc>
    <lastmod>2026-04-21T13:44:48.309Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-adaptive-card-tile</loc>
    <lastmod>2026-04-21T13:44:48.307Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-grid</loc>
    <lastmod>2026-04-21T13:44:52.302Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-html-tile</loc>
    <lastmod>2026-04-21T13:44:52.306Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/set-iframe-tile</loc>
    <lastmod>2026-04-21T13:44:52.296Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/agent-copilot/transcript-tile</loc>
    <lastmod>2026-04-21T13:44:52.297Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/add-lexicon-keyphrase</loc>
    <lastmod>2026-04-21T13:44:52.303Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/ai-agent</loc>
    <lastmod>2026-04-21T13:44:52.313Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/ai-agent-handover</loc>
    <lastmod>2026-04-21T13:44:52.301Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/clean-text</loc>
    <lastmod>2026-04-21T13:44:52.307Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/copy-slots-to-context</loc>
    <lastmod>2026-04-21T13:44:52.295Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/disable-slot-fillers</loc>
    <lastmod>2026-04-21T13:44:52.302Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/enable-slot-fillers</loc>
    <lastmod>2026-04-21T13:44:55.145Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/execute-cognigy-nlu</loc>
    <lastmod>2026-04-21T13:44:55.154Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/fuzzy-search</loc>
    <lastmod>2026-04-21T13:44:55.150Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/load-ai-agent</loc>
    <lastmod>2026-04-21T13:44:55.153Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/match-pattern</loc>
    <lastmod>2026-04-21T13:44:55.146Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/overview</loc>
    <lastmod>2026-04-21T13:44:55.151Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/regex-slot-filler</loc>
    <lastmod>2026-04-21T13:44:55.146Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/ai/resolve-tool-action</loc>
    <lastmod>2026-04-21T13:44:55.149Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/activate-profile</loc>
    <lastmod>2026-04-21T13:44:55.147Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/add-memory</loc>
    <lastmod>2026-04-21T13:44:55.148Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/blind-mode</loc>
    <lastmod>2026-04-21T13:44:55.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/complete-task</loc>
    <lastmod>2026-04-21T13:44:55.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/deactivate-profile</loc>
    <lastmod>2026-04-21T13:44:55.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/delete-profile</loc>
    <lastmod>2026-04-21T13:44:55.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/merge-profile</loc>
    <lastmod>2026-04-21T13:44:55.183Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/overview</loc>
    <lastmod>2026-04-21T13:44:55.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/overwrite-analytics</loc>
    <lastmod>2026-04-21T13:44:55.184Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/request-rating</loc>
    <lastmod>2026-04-21T13:44:55.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/set-rating</loc>
    <lastmod>2026-04-21T13:44:55.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/track-goal</loc>
    <lastmod>2026-04-21T13:44:55.198Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/analytics/update-profile</loc>
    <lastmod>2026-04-21T13:44:55.233Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/basic/code</loc>
    <lastmod>2026-04-21T13:44:55.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/basic/debug-message</loc>
    <lastmod>2026-04-21T13:44:55.226Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/basic/optional-question</loc>
    <lastmod>2026-04-21T13:44:55.231Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/basic/overview</loc>
    <lastmod>2026-04-21T13:44:55.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/basic/question</loc>
    <lastmod>2026-04-21T13:44:55.240Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/basic/say</loc>
    <lastmod>2026-04-21T13:44:55.244Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/overview</loc>
    <lastmod>2026-04-14T14:18:52.743Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/cxone/retrieve-knowledge</loc>
    <lastmod>2026-04-21T13:44:55.223Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/data/datepicker</loc>
    <lastmod>2026-04-21T13:44:55.224Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/data/email-notification</loc>
    <lastmod>2026-04-21T13:44:57.091Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/data/overview</loc>
    <lastmod>2026-04-21T13:44:57.095Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/data/send-smtp-email</loc>
    <lastmod>2026-04-21T13:44:57.099Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/add-to-context</loc>
    <lastmod>2026-04-21T13:44:57.097Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/execute-flow</loc>
    <lastmod>2026-04-21T13:44:57.093Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/go-to</loc>
    <lastmod>2026-04-21T13:44:57.098Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/if</loc>
    <lastmod>2026-04-21T13:44:57.090Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/interval</loc>
    <lastmod>2026-04-21T13:44:57.089Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/lookup</loc>
    <lastmod>2026-04-21T13:44:57.092Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/once</loc>
    <lastmod>2026-04-21T13:44:57.093Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/overview</loc>
    <lastmod>2026-04-21T13:44:58.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/remove-from-context</loc>
    <lastmod>2026-04-21T13:44:58.506Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/reset-state</loc>
    <lastmod>2026-04-21T13:44:58.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/set-state</loc>
    <lastmod>2026-04-21T13:44:58.505Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/sleep</loc>
    <lastmod>2026-04-21T13:44:58.501Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/stop-and-return</loc>
    <lastmod>2026-04-21T13:44:58.501Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/switch-locale</loc>
    <lastmod>2026-04-21T13:44:58.504Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/think</loc>
    <lastmod>2026-04-21T13:44:58.502Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/logic/wait-for-input</loc>
    <lastmod>2026-04-21T13:44:58.503Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/knowledge-search</loc>
    <lastmod>2026-04-21T13:44:58.504Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/llm-entity-extract</loc>
    <lastmod>2026-04-21T13:44:58.550Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/log-message</loc>
    <lastmod>2026-04-21T13:44:58.549Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/overview</loc>
    <lastmod>2026-04-21T13:44:58.547Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/search-extract-output</loc>
    <lastmod>2026-04-21T13:44:58.553Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/other-nodes/set-translation</loc>
    <lastmod>2026-04-21T13:44:58.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/overview</loc>
    <lastmod>2026-04-14T14:18:55.125Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/add-transcript-step</loc>
    <lastmod>2026-04-21T13:44:58.551Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/check-agent-availability</loc>
    <lastmod>2026-04-21T13:44:58.542Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/close-handover</loc>
    <lastmod>2026-04-21T13:44:58.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/get-transcript</loc>
    <lastmod>2026-04-21T13:44:58.545Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/handover-to-agent</loc>
    <lastmod>2026-04-21T13:44:58.580Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/http-request</loc>
    <lastmod>2026-04-21T13:44:58.578Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt</loc>
    <lastmod>2026-04-21T13:44:58.603Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/llm-prompt-legacy</loc>
    <lastmod>2026-04-21T13:44:58.583Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/mongo-db</loc>
    <lastmod>2026-04-21T13:44:58.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/ms-sql</loc>
    <lastmod>2026-04-21T13:44:58.582Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/overview</loc>
    <lastmod>2026-04-21T13:44:58.581Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/set-handover-inactivity</loc>
    <lastmod>2026-04-21T13:44:58.579Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/service/trigger-function</loc>
    <lastmod>2026-04-21T13:44:58.579Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/call-recording</loc>
    <lastmod>2026-04-21T13:44:58.577Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/hangup</loc>
    <lastmod>2026-04-21T13:45:01.102Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/overview</loc>
    <lastmod>2026-04-21T13:45:01.097Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/play-url</loc>
    <lastmod>2026-04-21T13:45:01.105Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/send-message</loc>
    <lastmod>2026-04-21T13:45:01.097Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/send-meta-data</loc>
    <lastmod>2026-04-21T13:45:01.104Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/set-session-params</loc>
    <lastmod>2026-04-21T13:45:01.100Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/audiocodes/transfer-vg</loc>
    <lastmod>2026-04-21T13:45:01.102Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/barge-in-config</loc>
    <lastmod>2026-04-21T13:45:01.099Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/continuous-asr-config</loc>
    <lastmod>2026-04-21T13:45:01.101Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/dtmf-collect-config</loc>
    <lastmod>2026-04-21T13:45:01.098Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/hang-up</loc>
    <lastmod>2026-04-21T13:45:01.138Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/mute-speech-input</loc>
    <lastmod>2026-04-21T13:45:01.133Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/overview</loc>
    <lastmod>2026-04-21T13:45:01.131Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/play-url</loc>
    <lastmod>2026-04-21T13:45:01.137Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/send-metadata</loc>
    <lastmod>2026-04-21T13:45:01.129Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/session-speech-parameters-config</loc>
    <lastmod>2026-04-21T13:45:01.137Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/transfer</loc>
    <lastmod>2026-04-21T13:45:01.127Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/generic/user-input-timeout-config</loc>
    <lastmod>2026-04-21T13:45:01.128Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/overview</loc>
    <lastmod>2026-04-21T13:45:01.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/call-recording</loc>
    <lastmod>2026-04-21T13:45:01.134Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/dtmf</loc>
    <lastmod>2026-04-21T13:45:01.168Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/hangup</loc>
    <lastmod>2026-04-21T13:45:01.167Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/mute-speech-input</loc>
    <lastmod>2026-04-21T13:45:01.161Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/overview</loc>
    <lastmod>2026-04-21T13:45:01.166Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/parameter-details</loc>
    <lastmod>2026-04-21T13:45:01.184Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/play</loc>
    <lastmod>2026-04-21T13:45:01.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/send-metadata</loc>
    <lastmod>2026-04-21T13:45:01.165Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/set-session-config</loc>
    <lastmod>2026-04-21T13:45:01.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/transfer</loc>
    <lastmod>2026-04-21T13:45:01.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/get-xApp-session-PIN</loc>
    <lastmod>2026-04-21T13:45:01.162Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/init-xApp-session</loc>
    <lastmod>2026-04-21T13:45:01.211Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/overview</loc>
    <lastmod>2026-04-21T13:45:01.213Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/set-AdaptiveCard-xApp-state</loc>
    <lastmod>2026-04-21T13:45:01.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/node-reference/xApp/set-html-xApp-state</loc>
    <lastmod>2026-04-21T13:45:01.208Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/nodes/channels</loc>
    <lastmod>2026-04-21T13:45:01.218Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/nodes/node-search</loc>
    <lastmod>2026-04-21T13:45:01.208Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/nodes/overview</loc>
    <lastmod>2026-04-21T13:45:01.207Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/persona</loc>
    <lastmod>2026-04-21T13:45:01.217Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/projects-and-flows/collab-editing</loc>
    <lastmod>2026-04-21T13:45:01.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/projects-and-flows/editor</loc>
    <lastmod>2026-04-21T13:45:01.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/projects-and-flows/overview</loc>
    <lastmod>2026-04-21T13:45:01.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/projects-and-flows/projects</loc>
    <lastmod>2026-04-21T13:45:01.252Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/develop/voice</loc>
    <lastmod>2026-04-21T13:45:01.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/overview</loc>
    <lastmod>2026-04-09T13:46:11.124Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/quickstart</loc>
    <lastmod>2026-04-07T07:41:52.892Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/assertions</loc>
    <lastmod>2026-04-21T13:45:01.249Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/demo-webchat</loc>
    <lastmod>2026-04-21T13:45:01.248Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/interaction-panel/chat</loc>
    <lastmod>2026-04-21T13:45:01.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/interaction-panel/live-follow</loc>
    <lastmod>2026-04-21T13:45:01.251Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/interaction-panel/overview</loc>
    <lastmod>2026-04-21T13:45:01.257Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/interaction-panel/simulation</loc>
    <lastmod>2026-04-21T13:45:01.291Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/interaction-panel/state</loc>
    <lastmod>2026-04-21T13:45:01.295Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/interaction-panel/voice-call</loc>
    <lastmod>2026-04-21T13:45:01.294Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/logs</loc>
    <lastmod>2026-04-21T13:45:01.292Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/mocking</loc>
    <lastmod>2026-04-21T13:45:01.297Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/playbooks</loc>
    <lastmod>2026-04-21T13:45:01.296Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/simulator/dashboard</loc>
    <lastmod>2026-04-21T13:45:01.294Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/simulator/overview</loc>
    <lastmod>2026-04-21T13:45:01.298Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/testing-your-ai-agents</loc>
    <lastmod>2026-04-15T09:36:21.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/agents/test/voice-preview</loc>
    <lastmod>2026-04-21T13:45:01.291Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/agent-copilot</loc>
    <lastmod>2026-04-21T13:45:01.329Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-features/handover-status</loc>
    <lastmod>2026-04-21T13:45:01.332Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-features/user-inactivity-detection</loc>
    <lastmod>2026-04-21T13:45:01.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/8x8</loc>
    <lastmod>2026-04-21T13:45:01.333Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/chatwoot</loc>
    <lastmod>2026-04-21T13:45:01.326Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-guest-chat</loc>
    <lastmod>2026-04-21T13:45:01.329Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging</loc>
    <lastmod>2026-04-21T13:45:01.326Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-handover-end-detection</loc>
    <lastmod>2026-04-21T13:45:01.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-with-amazon-eventbridge</loc>
    <lastmod>2026-04-21T13:45:01.327Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/live-agent</loc>
    <lastmod>2026-04-21T13:45:01.328Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/nice-cxone</loc>
    <lastmod>2026-04-15T09:36:27.680Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/overview</loc>
    <lastmod>2026-04-21T13:45:01.362Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/ring-central-engage</loc>
    <lastmod>2026-04-21T13:45:01.359Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/salesforce</loc>
    <lastmod>2026-04-21T13:45:01.375Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/salesforce-miaw</loc>
    <lastmod>2026-04-21T13:45:01.357Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handover-reference/storm</loc>
    <lastmod>2026-04-21T13:45:01.361Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/handovers</loc>
    <lastmod>2026-04-15T09:36:27.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/escalate/migration</loc>
    <lastmod>2026-04-21T13:45:01.363Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/code/ai-default-channel-formats</loc>
    <lastmod>2026-04-21T13:45:01.373Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/code/analytics-data</loc>
    <lastmod>2026-04-21T13:45:01.358Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/code/api-functions</loc>
    <lastmod>2026-04-21T13:45:03.076Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/code/channel-output</loc>
    <lastmod>2026-04-21T13:45:03.073Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/code/modules</loc>
    <lastmod>2026-04-21T13:45:03.075Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/code/overview</loc>
    <lastmod>2026-04-07T07:42:03.350Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/developers/api-and-cli</loc>
    <lastmod>2026-04-21T13:45:03.074Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/developers/client-libraries</loc>
    <lastmod>2026-04-21T13:45:03.072Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/developers/extension-framework</loc>
    <lastmod>2026-04-21T13:45:03.069Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/extensions</loc>
    <lastmod>2026-04-02T14:24:33.227Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/all-functions</loc>
    <lastmod>2026-04-21T13:45:03.071Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/overview</loc>
    <lastmod>2026-04-21T13:45:03.070Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/parseCognigyScriptCondition</loc>
    <lastmod>2026-04-21T13:45:03.113Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/cognigyscript/parseCognigyScriptText</loc>
    <lastmod>2026-04-21T13:45:03.112Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/activateProfile</loc>
    <lastmod>2026-04-21T13:45:03.115Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/deactivateProfile</loc>
    <lastmod>2026-04-21T13:45:03.110Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/mergeProfile</loc>
    <lastmod>2026-04-21T13:45:03.114Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/overview</loc>
    <lastmod>2026-04-21T13:45:03.112Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/contact-profiles/updateProfile</loc>
    <lastmod>2026-04-21T13:45:03.116Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/context-object/addToContext</loc>
    <lastmod>2026-04-21T13:45:03.117Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/context-object/deleteContext</loc>
    <lastmod>2026-04-21T13:45:03.111Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/context-object/getContext</loc>
    <lastmod>2026-04-21T13:45:03.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/context-object/overview</loc>
    <lastmod>2026-04-21T13:45:03.154Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/context-object/removeFromContext</loc>
    <lastmod>2026-04-21T13:45:03.156Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/context-object/resetContext</loc>
    <lastmod>2026-04-21T13:45:03.149Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/addConditionalEntrypoint</loc>
    <lastmod>2026-04-21T13:45:03.155Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/executeFlow</loc>
    <lastmod>2026-04-21T13:45:03.152Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/getExecutionAmount</loc>
    <lastmod>2026-04-21T13:45:03.152Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/overview</loc>
    <lastmod>2026-04-21T13:45:03.153Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/resetExecutionAmount</loc>
    <lastmod>2026-04-21T13:45:03.149Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/resetNextNodes</loc>
    <lastmod>2026-04-21T13:45:03.151Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/setExecutionAmount</loc>
    <lastmod>2026-04-21T13:45:03.150Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/setNextNode</loc>
    <lastmod>2026-04-21T13:45:03.184Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/stopExecution</loc>
    <lastmod>2026-04-21T13:45:03.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/think</loc>
    <lastmod>2026-04-21T13:45:03.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/execution-control/thinkV2</loc>
    <lastmod>2026-04-21T13:45:03.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/addToInput</loc>
    <lastmod>2026-04-21T13:45:03.182Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/output</loc>
    <lastmod>2026-04-21T13:45:03.182Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/overview</loc>
    <lastmod>2026-04-21T13:45:03.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/input-and-output/say</loc>
    <lastmod>2026-04-21T13:45:03.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/logging/getLLMTokenUsageForSession</loc>
    <lastmod>2026-04-21T13:45:03.183Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/logging/log</loc>
    <lastmod>2026-04-21T13:45:03.173Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/logging/overview</loc>
    <lastmod>2026-04-21T13:45:03.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/logging/setSensitiveLoggingSettings</loc>
    <lastmod>2026-04-21T13:45:03.222Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/other/completeGoal</loc>
    <lastmod>2026-04-21T13:45:03.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/other/evaluateRule</loc>
    <lastmod>2026-04-21T13:45:03.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/other/overview</loc>
    <lastmod>2026-04-21T13:45:03.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/other/setRegexSlot</loc>
    <lastmod>2026-04-21T13:45:03.237Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/states/getState</loc>
    <lastmod>2026-04-21T13:45:03.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/states/overview</loc>
    <lastmod>2026-04-21T13:45:03.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/states/resetState</loc>
    <lastmod>2026-04-21T13:45:03.218Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/states/setState</loc>
    <lastmod>2026-04-21T13:45:03.215Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/xApps/overview</loc>
    <lastmod>2026-04-21T13:45:03.266Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/function-reference/xApps/setAppState</loc>
    <lastmod>2026-04-21T13:45:03.265Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/functions</loc>
    <lastmod>2026-04-02T14:24:33.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/knowledge-connector/createKnowledgeChunk</loc>
    <lastmod>2026-04-21T13:45:03.267Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/knowledge-connector/createKnowledgeSource</loc>
    <lastmod>2026-04-21T13:45:03.269Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/knowledge-connector/deleteKnowledgeSource</loc>
    <lastmod>2026-04-21T13:45:03.262Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/knowledge-connector/overview</loc>
    <lastmod>2026-04-21T13:45:03.263Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/knowledge-connector/upsertKnowledgeSource</loc>
    <lastmod>2026-04-21T13:45:03.265Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/transformers/execution-finished-transformer</loc>
    <lastmod>2026-04-21T13:45:03.262Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/transformers/inject-transformer</loc>
    <lastmod>2026-04-21T13:45:03.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/transformers/input-transformer</loc>
    <lastmod>2026-04-21T13:45:03.298Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/transformers/notify-transformer</loc>
    <lastmod>2026-04-21T13:45:03.297Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/transformers/output-transformer</loc>
    <lastmod>2026-04-21T13:45:03.285Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/for-developers/transformers/overview</loc>
    <lastmod>2026-04-16T07:24:06.414Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/about-cognigy-ai</loc>
    <lastmod>2026-04-07T07:42:04.909Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/ai-workforce</loc>
    <lastmod>2026-04-21T13:45:03.297Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/glossary</loc>
    <lastmod>2026-04-21T13:45:03.299Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/key-features</loc>
    <lastmod>2026-04-21T13:45:03.292Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/user-interface/main-page</loc>
    <lastmod>2026-04-21T13:45:03.296Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/user-interface/project-page</loc>
    <lastmod>2026-04-21T13:45:03.304Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/overview/user-interface/resource-pages</loc>
    <lastmod>2026-04-21T13:45:04.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/cognigyscript</loc>
    <lastmod>2026-04-21T13:45:04.145Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/connections</loc>
    <lastmod>2026-04-21T13:45:04.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/data-redaction</loc>
    <lastmod>2026-04-21T13:45:04.158Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/attachments</loc>
    <lastmod>2026-04-21T13:45:04.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/external-nlu-intent-recognition</loc>
    <lastmod>2026-04-21T13:45:04.161Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/intent-reranking</loc>
    <lastmod>2026-04-21T13:45:04.159Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/alexa</loc>
    <lastmod>2026-04-21T13:45:04.156Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/all-nlu-connectors</loc>
    <lastmod>2026-04-21T13:45:04.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/code</loc>
    <lastmod>2026-04-21T13:45:04.157Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/cognigy-nlu</loc>
    <lastmod>2026-04-21T13:45:04.191Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/dialog-flow</loc>
    <lastmod>2026-04-21T13:45:04.193Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/lex</loc>
    <lastmod>2026-04-21T13:45:04.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/luis</loc>
    <lastmod>2026-04-21T13:45:04.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/no-nlu</loc>
    <lastmod>2026-04-21T13:45:04.195Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connector-reference/watson-assistant</loc>
    <lastmod>2026-04-21T13:45:04.195Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/nlu-transformers</loc>
    <lastmod>2026-04-21T13:45:04.189Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/overview</loc>
    <lastmod>2026-04-21T13:45:04.192Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/external/overview</loc>
    <lastmod>2026-04-21T13:45:04.191Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/annotations</loc>
    <lastmod>2026-04-21T13:45:04.190Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/conditions</loc>
    <lastmod>2026-04-21T13:45:04.224Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/confirmation-words</loc>
    <lastmod>2026-04-21T13:45:04.238Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/default-reply</loc>
    <lastmod>2026-04-21T13:45:04.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/example-sentences</loc>
    <lastmod>2026-04-21T13:45:04.239Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-analyzer</loc>
    <lastmod>2026-04-21T13:45:04.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/inherit-child-example-sentences</loc>
    <lastmod>2026-04-21T13:45:04.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/intent-mapping-priority</loc>
    <lastmod>2026-04-21T13:45:04.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-hierarchy/overview</loc>
    <lastmod>2026-04-21T13:45:04.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/intent-trainer</loc>
    <lastmod>2026-04-21T13:45:04.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/overview</loc>
    <lastmod>2026-04-21T13:45:04.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/reject-intent</loc>
    <lastmod>2026-04-21T13:45:06.180Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/rules</loc>
    <lastmod>2026-04-21T13:45:06.180Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/thresholds</loc>
    <lastmod>2026-04-21T13:45:06.174Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/trigger-intent</loc>
    <lastmod>2026-04-21T13:45:06.178Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/intents/yes-no-intents</loc>
    <lastmod>2026-04-21T13:45:06.176Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/language-support</loc>
    <lastmod>2026-04-21T13:45:06.178Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/overview</loc>
    <lastmod>2026-04-21T13:45:06.173Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/slot-fillers</loc>
    <lastmod>2026-04-21T13:45:06.175Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/slots/overview</loc>
    <lastmod>2026-04-21T13:45:06.175Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/slots/system-defined</loc>
    <lastmod>2026-04-21T13:45:06.177Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/lexicon</loc>
    <lastmod>2026-04-21T13:45:06.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/overview</loc>
    <lastmod>2026-04-21T13:45:06.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/slots/user-defined/regex</loc>
    <lastmod>2026-04-21T13:45:06.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/nlu/text-cleaner</loc>
    <lastmod>2026-04-21T13:45:06.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/overview</loc>
    <lastmod>2026-04-02T14:24:33.581Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/packages</loc>
    <lastmod>2026-04-21T13:45:06.208Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/tokens</loc>
    <lastmod>2026-04-21T13:45:06.210Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/translation-and-localization/auto-translation</loc>
    <lastmod>2026-04-21T13:45:06.213Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/translation-and-localization/localization</loc>
    <lastmod>2026-04-21T13:45:06.212Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ai/platform-features/translation-and-localization/real-time-translation</loc>
    <lastmod>2026-04-21T13:45:06.211Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/about</loc>
    <lastmod>2026-04-21T13:45:06.254Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/administration/get-knowledge-chunk-count</loc>
    <lastmod>2026-04-17T09:16:10.915Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/administration/get-organization-policies</loc>
    <lastmod>2026-04-17T09:16:10.925Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/administration/get-system-maintenance-messages</loc>
    <lastmod>2026-04-17T09:16:10.959Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/administration/get-the-license-state-for-the-organization</loc>
    <lastmod>2026-04-17T09:16:10.942Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/administration/initiate-organization-deletion</loc>
    <lastmod>2026-04-17T09:16:10.934Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/administration/set-the-license</loc>
    <lastmod>2026-04-17T09:16:10.951Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configuration/create-an-agent-copilot-configuration</loc>
    <lastmod>2026-04-17T09:16:10.979Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configuration/delete-an-agent-copilot-configuration</loc>
    <lastmod>2026-04-17T09:16:10.998Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-agent-copilot-configurations</loc>
    <lastmod>2026-04-17T09:16:10.967Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-an-agent-copilot-configuration</loc>
    <lastmod>2026-04-17T09:16:10.988Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configurations/update-an-agent-copilot-configuration</loc>
    <lastmod>2026-04-17T09:16:11.006Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/check-ai-agent-name-availability</loc>
    <lastmod>2026-04-17T09:16:11.087Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/create-an-ai-agent</loc>
    <lastmod>2026-04-17T09:16:11.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/delete-an-ai-agent</loc>
    <lastmod>2026-04-17T09:16:11.044Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agent-jobs-and-their-tools</loc>
    <lastmod>2026-04-17T09:16:11.061Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents</loc>
    <lastmod>2026-04-17T09:16:11.020Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents-from-the-job-market</loc>
    <lastmod>2026-04-17T09:16:11.079Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-an-ai-agent</loc>
    <lastmod>2026-04-17T09:16:11.036Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/hire-an-ai-agent-from-the-job-market</loc>
    <lastmod>2026-04-17T09:16:11.071Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/update-an-ai-agent</loc>
    <lastmod>2026-04-17T09:16:11.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/create-an-amazon-user</loc>
    <lastmod>2026-04-17T09:16:11.112Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/delete-an-amazon-user</loc>
    <lastmod>2026-04-17T09:16:11.128Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/deploy-an-alexa-endpoint-to-an-alexa-skill</loc>
    <lastmod>2026-04-17T09:16:11.095Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/get-alexa-skills</loc>
    <lastmod>2026-04-17T09:16:11.103Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/get-amazon-user-details</loc>
    <lastmod>2026-04-17T09:16:11.120Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-17T09:16:11.218Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-17T09:16:11.202Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-17T09:16:11.226Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-17T09:16:11.210Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/delete-analytics-records</loc>
    <lastmod>2026-04-17T09:16:11.144Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-17T09:16:11.177Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-17T09:16:11.152Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-17T09:16:11.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-17T09:16:11.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-17T09:16:11.193Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-an-organization</loc>
    <lastmod>2026-04-17T09:16:11.169Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/update-an-analytics-record</loc>
    <lastmod>2026-04-17T09:16:11.136Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/audit-events/get-an-audit-event</loc>
    <lastmod>2026-04-17T09:16:11.243Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/audit-events/get-audit-events</loc>
    <lastmod>2026-04-17T09:16:11.234Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/create-a-connection</loc>
    <lastmod>2026-04-17T09:16:11.259Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/create-a-connection-field</loc>
    <lastmod>2026-04-17T09:16:11.301Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/delete-a-connection</loc>
    <lastmod>2026-04-17T09:16:11.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/delete-a-connection-field</loc>
    <lastmod>2026-04-17T09:16:11.309Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-a-connection</loc>
    <lastmod>2026-04-17T09:16:11.275Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-connection-schemas</loc>
    <lastmod>2026-04-17T09:16:11.317Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-connections</loc>
    <lastmod>2026-04-17T09:16:11.251Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/perform-batch-operations-on-connections</loc>
    <lastmod>2026-04-17T09:16:11.267Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/update-a-connection</loc>
    <lastmod>2026-04-17T09:16:11.292Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/create-a-contact-profile</loc>
    <lastmod>2026-04-17T09:16:11.333Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/delete-a-contact-profile</loc>
    <lastmod>2026-04-17T09:16:11.349Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/delete-contact-profile-data</loc>
    <lastmod>2026-04-17T09:16:11.389Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/export-contact-profile</loc>
    <lastmod>2026-04-17T09:16:11.381Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-a-contact-profile</loc>
    <lastmod>2026-04-17T09:16:11.341Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-contact-profiles</loc>
    <lastmod>2026-04-17T09:16:11.325Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-schema</loc>
    <lastmod>2026-04-17T09:16:11.413Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/merge-contact-profiles</loc>
    <lastmod>2026-04-17T09:16:11.397Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/remove-the-contact-id</loc>
    <lastmod>2026-04-17T09:16:11.372Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/set-schema</loc>
    <lastmod>2026-04-17T09:16:11.421Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/unmerge-contact-profiles</loc>
    <lastmod>2026-04-17T09:16:11.405Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/update-a-contact-profile</loc>
    <lastmod>2026-04-17T09:16:11.357Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations-v20/get-a-conversation</loc>
    <lastmod>2026-04-17T09:16:11.437Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations-v21/deletes-conversations-records-for-a-sessionid</loc>
    <lastmod>2026-04-17T09:16:11.456Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations/deletes-a-conversation</loc>
    <lastmod>2026-04-17T09:16:11.446Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations/get-conversations</loc>
    <lastmod>2026-04-17T09:16:11.429Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/create-an-endpoint</loc>
    <lastmod>2026-04-17T09:16:11.491Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/delete-an-endpoint</loc>
    <lastmod>2026-04-17T09:16:11.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/get-an-endpoint</loc>
    <lastmod>2026-04-17T09:16:11.508Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/get-endpoints</loc>
    <lastmod>2026-04-17T09:16:11.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/perform-batch-operations-on-endpoints</loc>
    <lastmod>2026-04-17T09:16:11.500Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-a-user-input</loc>
    <lastmod>2026-04-17T09:16:11.465Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-an-ai-agent-output</loc>
    <lastmod>2026-04-17T09:16:11.473Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/update-an-endpoint</loc>
    <lastmod>2026-04-17T09:16:11.526Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/create-an-example-sentence</loc>
    <lastmod>2026-04-17T09:16:11.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/delete-an-example-sentence</loc>
    <lastmod>2026-04-17T09:16:11.570Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/generate-example-sentences</loc>
    <lastmod>2026-04-17T09:16:11.586Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/get-an-example-sentence</loc>
    <lastmod>2026-04-17T09:16:11.562Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/get-example-sentences</loc>
    <lastmod>2026-04-17T09:16:11.535Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/perform-batch-operations</loc>
    <lastmod>2026-04-17T09:16:11.553Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/update-an-example-sentence</loc>
    <lastmod>2026-04-17T09:16:11.578Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/delete-an-extension</loc>
    <lastmod>2026-04-17T09:16:11.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/get-an-extension</loc>
    <lastmod>2026-04-17T09:16:11.607Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/get-extensions</loc>
    <lastmod>2026-04-17T09:16:11.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/update-an-extension</loc>
    <lastmod>2026-04-17T09:16:11.634Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/update-extension-settings</loc>
    <lastmod>2026-04-17T09:16:11.625Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/upload-an-extension</loc>
    <lastmod>2026-04-17T09:16:11.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/files/get-binary-data-of-a-file</loc>
    <lastmod>2026-04-17T09:16:11.659Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/files/get-file-metadata</loc>
    <lastmod>2026-04-17T09:16:11.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/add-a-locale-to-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.720Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/clone-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.744Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/create-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.677Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/create-a-flow-from-a-child-node</loc>
    <lastmod>2026-04-17T09:16:11.736Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/delete-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.703Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-flow-settings</loc>
    <lastmod>2026-04-17T09:16:11.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-flows</loc>
    <lastmod>2026-04-17T09:16:11.668Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-the-chart-of-specified-flow</loc>
    <lastmod>2026-04-17T09:16:11.728Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/perform-batch-operations-on-flows</loc>
    <lastmod>2026-04-17T09:16:11.686Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/remove-a-locale-from-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.752Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/update-a-flow</loc>
    <lastmod>2026-04-17T09:16:11.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/update-flow-settings</loc>
    <lastmod>2026-04-17T09:16:11.769Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/create-a-function</loc>
    <lastmod>2026-04-17T09:16:11.785Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/create-a-function-instance</loc>
    <lastmod>2026-04-17T09:16:11.845Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/delete-a-function</loc>
    <lastmod>2026-04-17T09:16:11.801Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-a-function</loc>
    <lastmod>2026-04-17T09:16:11.793Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-a-function-instance</loc>
    <lastmod>2026-04-17T09:16:11.827Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-function-instances</loc>
    <lastmod>2026-04-17T09:16:11.819Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-functions</loc>
    <lastmod>2026-04-17T09:16:11.777Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/stop-a-function-instance</loc>
    <lastmod>2026-04-17T09:16:11.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/update-a-function</loc>
    <lastmod>2026-04-17T09:16:11.810Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/create-a-handover-provider</loc>
    <lastmod>2026-04-17T09:16:11.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/delete-a-handover-provider</loc>
    <lastmod>2026-04-17T09:16:11.879Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/get-a-handover-provider</loc>
    <lastmod>2026-04-17T09:16:11.862Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/get-handover-providers</loc>
    <lastmod>2026-04-17T09:16:11.870Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/update-a-handover-provider</loc>
    <lastmod>2026-04-17T09:16:11.887Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-services/get-a-handover-service</loc>
    <lastmod>2026-04-17T09:16:11.904Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-services/get-handover-services</loc>
    <lastmod>2026-04-17T09:16:11.895Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/identity-providers/reset-an-identity-provider-setup</loc>
    <lastmod>2026-04-17T09:16:11.920Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/identity-providers/set-up-an-identity-provider</loc>
    <lastmod>2026-04-17T09:16:11.912Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference</loc>
    <lastmod>2026-04-21T13:45:06.249Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/create-a-download-link-for-intent-trainer-records</loc>
    <lastmod>2026-04-17T09:16:11.954Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/get-an-intent-trainer-record</loc>
    <lastmod>2026-04-17T09:16:11.938Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/get-trainer-records</loc>
    <lastmod>2026-04-17T09:16:11.929Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/package-intent-trainer-records</loc>
    <lastmod>2026-04-17T09:16:11.963Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/perform-batch-operations-on-intent-trainer-records</loc>
    <lastmod>2026-04-17T09:16:11.946Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/upload-an-intent-trainer-records-package</loc>
    <lastmod>2026-04-17T09:16:11.971Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/create-an-intent</loc>
    <lastmod>2026-04-17T09:16:11.987Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/delete-an-intent</loc>
    <lastmod>2026-04-17T09:16:12.012Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/delete-intent-localization</loc>
    <lastmod>2026-04-17T09:16:12.041Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/export-intents</loc>
    <lastmod>2026-04-17T09:16:12.049Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/get-an-intent</loc>
    <lastmod>2026-04-17T09:16:12.004Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/get-intents</loc>
    <lastmod>2026-04-17T09:16:11.979Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/localize-an-intent</loc>
    <lastmod>2026-04-17T09:16:12.033Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/perform-batch-operations-on-intents</loc>
    <lastmod>2026-04-17T09:16:11.995Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/train-intents</loc>
    <lastmod>2026-04-17T09:16:12.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/update-an-intent</loc>
    <lastmod>2026-04-17T09:16:12.024Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/upload-intents</loc>
    <lastmod>2026-04-17T09:16:12.057Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/create-a-knowledge-chunk</loc>
    <lastmod>2026-04-17T09:16:12.081Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/delete-a-knowledge-chunk</loc>
    <lastmod>2026-04-17T09:16:12.096Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/get-a-knowledge-chunk</loc>
    <lastmod>2026-04-17T09:16:12.088Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/get-knowledge-chunks</loc>
    <lastmod>2026-04-17T09:16:12.073Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/update-a-knowledge-chunk</loc>
    <lastmod>2026-04-17T09:16:12.106Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/create-a-knowledge-connector</loc>
    <lastmod>2026-04-17T09:16:12.122Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/delete-a-knowledge-connector</loc>
    <lastmod>2026-04-17T09:16:12.138Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-a-knowledge-connector</loc>
    <lastmod>2026-04-17T09:16:12.130Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors</loc>
    <lastmod>2026-04-17T09:16:12.114Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors-1</loc>
    <lastmod>2026-04-17T09:16:12.167Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/run-a-knowledge-connector</loc>
    <lastmod>2026-04-17T09:16:12.154Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/update-a-knowledge-connector</loc>
    <lastmod>2026-04-17T09:16:12.146Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source</loc>
    <lastmod>2026-04-17T09:16:12.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source-from-a-file</loc>
    <lastmod>2026-04-17T09:16:12.374Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/delete-a-knowledge-source</loc>
    <lastmod>2026-04-17T09:16:12.292Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/get-a-knowledge-source</loc>
    <lastmod>2026-04-17T09:16:12.240Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/get-knowledge-sources</loc>
    <lastmod>2026-04-17T09:16:12.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/run-a-knowledge-extension</loc>
    <lastmod>2026-04-17T09:16:12.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/updates-a-knowledge-source</loc>
    <lastmod>2026-04-17T09:16:12.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/create-a-knowledge-store</loc>
    <lastmod>2026-04-17T09:16:12.412Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/delete-a-knowledge-store</loc>
    <lastmod>2026-04-17T09:16:12.500Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/get-a-knowledge-store</loc>
    <lastmod>2026-04-17T09:16:12.432Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/get-knowledge-stores</loc>
    <lastmod>2026-04-17T09:16:12.398Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/update-a-knowledge-store</loc>
    <lastmod>2026-04-17T09:16:12.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/clone-a-large-language-model</loc>
    <lastmod>2026-04-17T09:16:12.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/create-a-large-language-model</loc>
    <lastmod>2026-04-17T09:16:12.690Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/delete-a-large-language-model</loc>
    <lastmod>2026-04-17T09:16:12.708Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-a-large-language-model</loc>
    <lastmod>2026-04-17T09:16:12.699Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-large-language-models</loc>
    <lastmod>2026-04-17T09:16:12.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-models-for-a-large-language-model-provider</loc>
    <lastmod>2026-04-17T09:16:12.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/test-large-language-model-connection</loc>
    <lastmod>2026-04-17T09:16:12.743Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/update-a-large-language-model</loc>
    <lastmod>2026-04-17T09:16:12.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/add-a-keyphrase-to-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.868Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/add-a-slot-to-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.884Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-download-link-for-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.800Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-entry</loc>
    <lastmod>2026-04-17T09:16:12.820Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-slot</loc>
    <lastmod>2026-04-17T09:16:12.940Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-new-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.759Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-keyphrase</loc>
    <lastmod>2026-04-17T09:16:12.876Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.784Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-entry</loc>
    <lastmod>2026-04-17T09:16:12.844Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot</loc>
    <lastmod>2026-04-17T09:16:12.892Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot-1</loc>
    <lastmod>2026-04-17T09:16:12.956Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/export-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.900Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.775Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon-entry</loc>
    <lastmod>2026-04-17T09:16:12.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-from-a-lexicon-entry</loc>
    <lastmod>2026-04-17T09:16:12.860Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-in-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.916Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicon-entries</loc>
    <lastmod>2026-04-17T09:16:12.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicon-slots</loc>
    <lastmod>2026-04-17T09:16:12.932Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicons</loc>
    <lastmod>2026-04-17T09:16:12.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/import-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.908Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.828Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon-1</loc>
    <lastmod>2026-04-17T09:16:12.948Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-on-lexicons</loc>
    <lastmod>2026-04-17T09:16:12.767Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-keyphrase</loc>
    <lastmod>2026-04-17T09:16:12.924Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon</loc>
    <lastmod>2026-04-17T09:16:12.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-entry</loc>
    <lastmod>2026-04-17T09:16:12.852Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-slot</loc>
    <lastmod>2026-04-17T09:16:12.964Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/get-the-default-live-agent-inbox</loc>
    <lastmod>2026-04-17T09:16:12.987Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/get-the-live-agent-account</loc>
    <lastmod>2026-04-17T09:16:12.972Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/set-up-a-live-agent-inbox</loc>
    <lastmod>2026-04-17T09:16:12.995Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/set-up-live-agent</loc>
    <lastmod>2026-04-17T09:16:12.980Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/update-a-live-agent-inbox</loc>
    <lastmod>2026-04-17T09:16:13.003Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/create-a-locale</loc>
    <lastmod>2026-04-17T09:16:13.023Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/delete-a-locale</loc>
    <lastmod>2026-04-17T09:16:13.040Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/get-a-locale</loc>
    <lastmod>2026-04-17T09:16:13.031Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/get-locales</loc>
    <lastmod>2026-04-17T09:16:13.011Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/update-a-locale</loc>
    <lastmod>2026-04-17T09:16:13.050Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs-v21/get-log-entries</loc>
    <lastmod>2026-04-17T09:16:13.088Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-a-log-entry</loc>
    <lastmod>2026-04-17T09:16:13.069Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-log-entries</loc>
    <lastmod>2026-04-17T09:16:13.059Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-the-latest-log-entries</loc>
    <lastmod>2026-04-17T09:16:13.079Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-a-system-message</loc>
    <lastmod>2026-04-17T09:16:13.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-a-user</loc>
    <lastmod>2026-04-17T09:16:13.178Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-an-api-key</loc>
    <lastmod>2026-04-17T09:16:13.147Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-an-organization</loc>
    <lastmod>2026-04-17T09:16:13.113Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/delete-a-user</loc>
    <lastmod>2026-04-17T09:16:13.197Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/delete-an-organization</loc>
    <lastmod>2026-04-17T09:16:13.131Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/enforce-password-policy</loc>
    <lastmod>2026-04-17T09:16:13.155Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-a-user</loc>
    <lastmod>2026-04-17T09:16:13.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-an-organization</loc>
    <lastmod>2026-04-17T09:16:13.121Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-billing-information</loc>
    <lastmod>2026-04-17T09:16:13.097Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-billing-information-1</loc>
    <lastmod>2026-04-17T09:16:13.229Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-organizations</loc>
    <lastmod>2026-04-17T09:16:13.105Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-users</loc>
    <lastmod>2026-04-17T09:16:13.170Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-vendor-information</loc>
    <lastmod>2026-04-17T09:16:13.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/impersonate-a-user</loc>
    <lastmod>2026-04-17T09:16:13.213Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/update-a-user</loc>
    <lastmod>2026-04-17T09:16:13.205Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/update-an-organization</loc>
    <lastmod>2026-04-17T09:16:13.139Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/create-an-nlu-connector</loc>
    <lastmod>2026-04-17T09:16:13.246Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/delete-an-nlu-connector</loc>
    <lastmod>2026-04-17T09:16:13.272Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/get-an-nlu-connector</loc>
    <lastmod>2026-04-17T09:16:13.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/get-nlu-connectors</loc>
    <lastmod>2026-04-17T09:16:13.238Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/perform-batch-operations</loc>
    <lastmod>2026-04-17T09:16:13.254Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/update-an-nlu-connector</loc>
    <lastmod>2026-04-17T09:16:13.281Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/add-a-new-locale-to-a-node</loc>
    <lastmod>2026-04-17T09:16:13.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/create-a-node</loc>
    <lastmod>2026-04-17T09:16:13.306Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/delete-a-node</loc>
    <lastmod>2026-04-17T09:16:13.322Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/generate-output-for-a-node</loc>
    <lastmod>2026-04-17T09:16:13.371Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/get-a-node</loc>
    <lastmod>2026-04-17T09:16:13.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/get-ai-agents-nodes</loc>
    <lastmod>2026-04-17T09:16:13.363Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/get-all-node-descriptors</loc>
    <lastmod>2026-04-17T09:16:13.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/get-nodes</loc>
    <lastmod>2026-04-17T09:16:13.298Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/move-a-node</loc>
    <lastmod>2026-04-17T09:16:13.346Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/remove-a-locale-from-a-node</loc>
    <lastmod>2026-04-17T09:16:13.355Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/search-for-nodes</loc>
    <lastmod>2026-04-17T09:16:13.379Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/update-a-node</loc>
    <lastmod>2026-04-17T09:16:13.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/options-resolver/resolve-options-for-a-field</loc>
    <lastmod>2026-04-17T09:16:13.387Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/create-a-download-link</loc>
    <lastmod>2026-04-17T09:16:13.429Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/create-a-package</loc>
    <lastmod>2026-04-17T09:16:13.404Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/delete-a-package</loc>
    <lastmod>2026-04-17T09:16:13.421Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/get-a-package</loc>
    <lastmod>2026-04-17T09:16:13.412Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/get-packages</loc>
    <lastmod>2026-04-17T09:16:13.396Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/merge-a-package</loc>
    <lastmod>2026-04-17T09:16:13.437Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/packages/upload-a-package</loc>
    <lastmod>2026-04-17T09:16:13.445Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/change-step-order</loc>
    <lastmod>2026-04-17T09:16:13.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/create-a-playbook</loc>
    <lastmod>2026-04-17T09:16:13.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/create-a-playbook-step</loc>
    <lastmod>2026-04-17T09:16:13.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/create-an-assertion</loc>
    <lastmod>2026-04-17T09:16:13.559Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook</loc>
    <lastmod>2026-04-17T09:16:13.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-run</loc>
    <lastmod>2026-04-17T09:16:13.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-step</loc>
    <lastmod>2026-04-17T09:16:13.542Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/delete-a-playbook-step-assert</loc>
    <lastmod>2026-04-17T09:16:13.567Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/get-a-playbook</loc>
    <lastmod>2026-04-17T09:16:13.478Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/get-playbooks</loc>
    <lastmod>2026-04-17T09:16:13.453Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/list-playbook-runs</loc>
    <lastmod>2026-04-17T09:16:13.502Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/perform-batch-operations</loc>
    <lastmod>2026-04-17T09:16:13.469Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/retrieve-a-playbook-run</loc>
    <lastmod>2026-04-17T09:16:13.510Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/schedule-a-playbook-run</loc>
    <lastmod>2026-04-17T09:16:13.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/update-a-playbook</loc>
    <lastmod>2026-04-17T09:16:13.494Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step</loc>
    <lastmod>2026-04-17T09:16:13.551Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step-assert</loc>
    <lastmod>2026-04-17T09:16:13.576Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/create-a-project</loc>
    <lastmod>2026-04-17T09:16:13.600Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/create-a-project-from-a-template</loc>
    <lastmod>2026-04-17T09:16:13.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/delete-a-project</loc>
    <lastmod>2026-04-17T09:16:13.621Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/generate-nlu-scores</loc>
    <lastmod>2026-04-17T09:16:13.645Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/get-a-graph</loc>
    <lastmod>2026-04-17T09:16:13.637Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/get-a-project</loc>
    <lastmod>2026-04-17T09:16:13.612Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/get-project-settings</loc>
    <lastmod>2026-04-17T09:16:13.653Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/get-projects</loc>
    <lastmod>2026-04-17T09:16:13.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/set-up-cognigy-generative-ai</loc>
    <lastmod>2026-04-17T09:16:13.670Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/test-a-translation-provider-connection</loc>
    <lastmod>2026-04-17T09:16:13.678Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/train-flow-models</loc>
    <lastmod>2026-04-17T09:16:13.686Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/update-a-project</loc>
    <lastmod>2026-04-17T09:16:13.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/update-project-settings</loc>
    <lastmod>2026-04-17T09:16:13.661Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/projects/validate-a-project-name</loc>
    <lastmod>2026-04-17T09:16:13.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/search/search-resources</loc>
    <lastmod>2026-04-17T09:16:13.721Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/sessions/inject-a-context</loc>
    <lastmod>2026-04-17T09:16:13.729Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/sessions/inject-a-state</loc>
    <lastmod>2026-04-17T09:16:13.747Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/sessions/reset-a-context</loc>
    <lastmod>2026-04-17T09:16:13.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/sessions/reset-a-state</loc>
    <lastmod>2026-04-17T09:16:13.755Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/slot-fillers/create-a-slot-filler</loc>
    <lastmod>2026-04-17T09:16:13.770Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/slot-fillers/delete-a-slot-filler</loc>
    <lastmod>2026-04-17T09:16:13.796Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/slot-fillers/get-a-slot-filler</loc>
    <lastmod>2026-04-17T09:16:13.788Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/slot-fillers/get-slot-fillers</loc>
    <lastmod>2026-04-17T09:16:13.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/slot-fillers/perform-batch-operations</loc>
    <lastmod>2026-04-17T09:16:13.780Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/slot-fillers/update-a-slot-filler</loc>
    <lastmod>2026-04-17T09:16:13.804Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/create-a-download-link</loc>
    <lastmod>2026-04-17T09:16:13.846Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/create-a-snapshot</loc>
    <lastmod>2026-04-17T09:16:13.820Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/delete-a-snapshot</loc>
    <lastmod>2026-04-17T09:16:13.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/get-resources-in-a-snapshot</loc>
    <lastmod>2026-04-17T09:16:13.862Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/get-snapshots</loc>
    <lastmod>2026-04-17T09:16:13.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/gets-a-snapshot</loc>
    <lastmod>2026-04-17T09:16:13.828Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/package-a-snapshot</loc>
    <lastmod>2026-04-17T09:16:13.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/restore-a-snapshot</loc>
    <lastmod>2026-04-17T09:16:13.870Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/snapshots/upload-a-snapshot-package</loc>
    <lastmod>2026-04-17T09:16:13.878Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/add-an-intent-to-a-state</loc>
    <lastmod>2026-04-17T09:16:13.934Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/create-a-state</loc>
    <lastmod>2026-04-17T09:16:13.902Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/delete-a-state</loc>
    <lastmod>2026-04-17T09:16:13.917Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/get-a-state</loc>
    <lastmod>2026-04-17T09:16:13.909Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/get-states</loc>
    <lastmod>2026-04-17T09:16:13.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/perform-batch-operations-on-states</loc>
    <lastmod>2026-04-17T09:16:13.886Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/remove-an-intent-from-a-state</loc>
    <lastmod>2026-04-17T09:16:13.942Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/states/update-a-state</loc>
    <lastmod>2026-04-17T09:16:13.926Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/tasks/cancel-a-task</loc>
    <lastmod>2026-04-17T09:16:13.965Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/tasks/get-a-task</loc>
    <lastmod>2026-04-17T09:16:13.958Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/tasks/get-tasks</loc>
    <lastmod>2026-04-17T09:16:13.950Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/tokens/create-a-token</loc>
    <lastmod>2026-04-17T09:16:13.982Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/tokens/delete-a-token</loc>
    <lastmod>2026-04-17T09:16:13.990Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/tokens/get-tokens</loc>
    <lastmod>2026-04-17T09:16:13.973Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users-21/create-an-api-key</loc>
    <lastmod>2026-04-17T09:16:14.306Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users-21/get-api-keys-of-the-current-user</loc>
    <lastmod>2026-04-17T09:16:14.298Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/accept-the-terms-of-service</loc>
    <lastmod>2026-04-17T09:16:14.198Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/add-a-project-member</loc>
    <lastmod>2026-04-17T09:16:14.007Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/assign-a-global-role</loc>
    <lastmod>2026-04-17T09:16:14.116Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/assign-a-project-role</loc>
    <lastmod>2026-04-17T09:16:14.050Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/assign-a-project-to-a-user</loc>
    <lastmod>2026-04-17T09:16:14.108Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/change-a-user-password</loc>
    <lastmod>2026-04-17T09:16:14.156Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/create-a-user</loc>
    <lastmod>2026-04-17T09:16:14.076Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/create-an-api-key</loc>
    <lastmod>2026-04-17T09:16:14.224Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/delete-a-user</loc>
    <lastmod>2026-04-17T09:16:14.092Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/delete-an-api-key</loc>
    <lastmod>2026-04-17T09:16:14.232Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/delete-own-user</loc>
    <lastmod>2026-04-17T09:16:14.181Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/deprecate-user-passwords</loc>
    <lastmod>2026-04-17T09:16:14.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-a-project-member</loc>
    <lastmod>2026-04-17T09:16:14.030Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-a-user</loc>
    <lastmod>2026-04-17T09:16:14.084Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-api-keys-of-the-current-user</loc>
    <lastmod>2026-04-17T09:16:14.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-current-users-acl</loc>
    <lastmod>2026-04-17T09:16:14.207Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-login-attempts-of-the-current-user</loc>
    <lastmod>2026-04-17T09:16:14.250Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-pinned-resources</loc>
    <lastmod>2026-04-17T09:16:14.266Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-project-members</loc>
    <lastmod>2026-04-17T09:16:14.020Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-the-last-login-attempt</loc>
    <lastmod>2026-04-17T09:16:14.242Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/get-users</loc>
    <lastmod>2026-04-17T09:16:14.067Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/gets-the-current-users-profile</loc>
    <lastmod>2026-04-17T09:16:14.172Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/log-out-a-user</loc>
    <lastmod>2026-04-17T09:16:14.124Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/pin-or-unpin-resources</loc>
    <lastmod>2026-04-17T09:16:14.258Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/remove-a-project-member</loc>
    <lastmod>2026-04-17T09:16:13.998Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/request-a-password-reset</loc>
    <lastmod>2026-04-17T09:16:14.274Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/reset-a-user-password</loc>
    <lastmod>2026-04-17T09:16:14.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/reset-failed-login-attempts</loc>
    <lastmod>2026-04-17T09:16:14.148Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/unassign-a-global-role</loc>
    <lastmod>2026-04-17T09:16:14.140Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/unassign-a-project-from-a-user</loc>
    <lastmod>2026-04-17T09:16:14.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/unassign-a-project-role</loc>
    <lastmod>2026-04-17T09:16:14.059Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/update-a-project-member</loc>
    <lastmod>2026-04-17T09:16:14.038Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/update-a-user-profile</loc>
    <lastmod>2026-04-17T09:16:14.100Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/update-own-user</loc>
    <lastmod>2026-04-17T09:16:14.190Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/users/validate-a-password-reset-token</loc>
    <lastmod>2026-04-17T09:16:14.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/voice-gateway/get-voice-gateway-account</loc>
    <lastmod>2026-04-17T09:16:14.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/voice-gateway/set-up-a-voice-gateway-account</loc>
    <lastmod>2026-04-17T09:16:14.322Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/voice-preview/get-voices</loc>
    <lastmod>2026-04-17T09:16:14.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/voice-preview/validate-speech-provider</loc>
    <lastmod>2026-04-17T09:16:14.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/webfinger/get-user-or-organization-info-via-webfinger-for-sso</loc>
    <lastmod>2026-04-17T09:16:14.347Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/create-a-sentence</loc>
    <lastmod>2026-04-17T09:16:14.390Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/delete-a-sentence</loc>
    <lastmod>2026-04-17T09:16:14.407Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/delete-a-yesno-intent</loc>
    <lastmod>2026-04-17T09:16:14.363Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/get-a-sentence</loc>
    <lastmod>2026-04-17T09:16:14.399Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/get-sentences</loc>
    <lastmod>2026-04-17T09:16:14.382Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/get-yesno-intents</loc>
    <lastmod>2026-04-17T09:16:14.355Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/train-yesno-intents</loc>
    <lastmod>2026-04-17T09:16:14.425Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/train-yesno-intents-for-all-locales</loc>
    <lastmod>2026-04-17T09:16:14.433Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/update-a-sentence</loc>
    <lastmod>2026-04-17T09:16:14.415Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/yesno-intents/update-a-yesno-intent</loc>
    <lastmod>2026-04-17T09:16:14.374Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/configure</loc>
    <lastmod>2026-04-21T13:45:06.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/embed</loc>
    <lastmod>2026-04-21T13:45:06.252Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call</loc>
    <lastmod>2026-04-21T13:45:06.250Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/overview</loc>
    <lastmod>2026-04-21T13:45:06.251Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/quickstart</loc>
    <lastmod>2026-04-21T13:45:06.248Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/check-click-to-call-support</loc>
    <lastmod>2026-04-21T13:45:06.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/connect</loc>
    <lastmod>2026-04-21T13:45:06.253Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/connect-and-call</loc>
    <lastmod>2026-04-21T13:45:06.250Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/create-click-to-call-client</loc>
    <lastmod>2026-04-21T13:45:06.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/destroy</loc>
    <lastmod>2026-04-21T13:45:06.295Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/disconnect</loc>
    <lastmod>2026-04-21T13:45:06.291Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/end-call</loc>
    <lastmod>2026-04-21T13:45:06.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/get-current-session</loc>
    <lastmod>2026-04-21T13:45:06.288Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/is-connected</loc>
    <lastmod>2026-04-21T13:45:06.287Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/mute</loc>
    <lastmod>2026-04-21T13:45:06.289Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/off</loc>
    <lastmod>2026-04-21T13:45:06.285Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/on</loc>
    <lastmod>2026-04-21T13:45:06.296Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/overview</loc>
    <lastmod>2026-04-21T13:45:06.286Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/send-info</loc>
    <lastmod>2026-04-21T13:45:06.352Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/start-call</loc>
    <lastmod>2026-04-21T13:45:06.348Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/types</loc>
    <lastmod>2026-04-21T13:45:06.349Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/api-reference/unmute</loc>
    <lastmod>2026-04-21T13:45:06.347Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/custom-audio</loc>
    <lastmod>2026-04-21T13:45:06.345Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/answered</loc>
    <lastmod>2026-04-21T13:45:06.346Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/audio-ended</loc>
    <lastmod>2026-04-21T13:45:06.344Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/capture-audio</loc>
    <lastmod>2026-04-21T13:45:06.346Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/connected</loc>
    <lastmod>2026-04-21T13:45:06.349Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/connecting</loc>
    <lastmod>2026-04-21T13:45:06.351Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/disconnected</loc>
    <lastmod>2026-04-21T13:45:06.380Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/ended</loc>
    <lastmod>2026-04-21T13:45:06.378Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/error</loc>
    <lastmod>2026-04-21T13:45:06.377Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/failed</loc>
    <lastmod>2026-04-21T13:45:06.382Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/info-received</loc>
    <lastmod>2026-04-21T13:45:06.386Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/info-sent</loc>
    <lastmod>2026-04-21T13:45:06.387Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/muted</loc>
    <lastmod>2026-04-21T13:45:06.379Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/overview</loc>
    <lastmod>2026-04-21T13:45:06.376Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/registered</loc>
    <lastmod>2026-04-21T13:45:06.381Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/ringing</loc>
    <lastmod>2026-04-21T13:45:06.385Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/transcription</loc>
    <lastmod>2026-04-21T13:45:06.422Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/unmuted</loc>
    <lastmod>2026-04-21T13:45:06.420Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/event-reference/unregistered</loc>
    <lastmod>2026-04-21T13:45:06.420Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/getting-started</loc>
    <lastmod>2026-03-20T15:20:38.563Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/initialization</loc>
    <lastmod>2026-04-21T13:45:06.418Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/overview</loc>
    <lastmod>2026-04-17T09:40:19.134Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/security</loc>
    <lastmod>2026-04-21T13:45:06.424Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/supported-browsers</loc>
    <lastmod>2026-04-21T13:45:06.417Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/sdk/troubleshooting</loc>
    <lastmod>2026-04-21T13:45:06.423Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/tutorials/overview</loc>
    <lastmod>2026-04-21T13:45:06.419Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/tutorials/selector-field</loc>
    <lastmod>2026-04-21T13:45:06.505Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/click-to-call/tutorials/text-input-field</loc>
    <lastmod>2026-04-21T13:45:06.504Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/help/cognigy-academy</loc>
    <lastmod>2026-04-21T13:45:06.501Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/help/get-help</loc>
    <lastmod>2026-04-21T13:45:06.503Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/help</loc>
    <lastmod>2026-04-21T13:45:06.497Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com</loc>
    <lastmod>2026-01-28T09:56:52.451Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/dashboards/business</loc>
    <lastmod>2026-04-21T13:45:06.498Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/data-management/data-expiration</loc>
    <lastmod>2026-04-21T13:45:06.499Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/data-management/pre-aggregation</loc>
    <lastmod>2026-04-21T13:45:06.502Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/data-management/time-zone</loc>
    <lastmod>2026-04-21T13:45:06.532Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/data-management/time-zone-with-pre-aggregation</loc>
    <lastmod>2026-04-21T13:45:06.500Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/download-reports</loc>
    <lastmod>2026-04-21T13:45:06.548Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/explorers/message</loc>
    <lastmod>2026-04-21T13:45:06.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/explorers/step</loc>
    <lastmod>2026-04-21T13:45:06.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/explorers/transcript</loc>
    <lastmod>2026-04-21T13:45:06.555Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/global-filters</loc>
    <lastmod>2026-04-21T13:45:06.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/glossary</loc>
    <lastmod>2026-04-21T13:45:06.531Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights</loc>
    <lastmod>2026-04-21T13:45:06.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/overview</loc>
    <lastmod>2026-04-09T05:04:05.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/reports/engagement</loc>
    <lastmod>2026-04-21T13:45:06.547Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/reports/goals</loc>
    <lastmod>2026-04-21T13:45:08.613Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/reports/live-agent</loc>
    <lastmod>2026-04-21T13:45:08.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/reports/nlu-performance</loc>
    <lastmod>2026-04-21T13:45:08.610Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/insights/reports/overview</loc>
    <lastmod>2026-04-21T13:45:08.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/FAQs</loc>
    <lastmod>2026-04-21T13:45:08.611Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/api</loc>
    <lastmod>2026-03-18T14:25:02.940Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/assistants/agent-copilot</loc>
    <lastmod>2026-04-21T13:45:08.614Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/assistants/agent-copilot-bot</loc>
    <lastmod>2026-04-21T13:45:08.613Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/assistants/agent-copilot-whisper</loc>
    <lastmod>2026-04-21T13:45:08.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/assistants/overview</loc>
    <lastmod>2026-04-21T13:45:08.612Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/assign-conversations</loc>
    <lastmod>2026-04-21T13:45:09.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/conversation-queue/overview</loc>
    <lastmod>2026-04-21T13:45:09.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/conversation-queue/real-time-queue-notifications</loc>
    <lastmod>2026-04-21T13:45:09.631Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/conversation-routing/automatic-mode</loc>
    <lastmod>2026-04-21T13:45:09.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/conversation-routing/manual-mode</loc>
    <lastmod>2026-04-21T13:45:09.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/conversation-routing/overview</loc>
    <lastmod>2026-04-21T13:45:09.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/other-operations</loc>
    <lastmod>2026-04-21T13:45:09.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/overview</loc>
    <lastmod>2026-04-21T13:45:09.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/search-and-filter</loc>
    <lastmod>2026-04-21T13:45:09.617Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/conversation/send-reply</loc>
    <lastmod>2026-04-21T13:45:09.632Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-additional-inbox</loc>
    <lastmod>2026-04-21T13:45:09.660Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-agents</loc>
    <lastmod>2026-04-21T13:45:09.664Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover</loc>
    <lastmod>2026-04-21T13:45:09.659Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover-endpoint</loc>
    <lastmod>2026-04-21T13:45:09.665Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-handover-flow</loc>
    <lastmod>2026-04-21T13:45:09.667Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-inbox</loc>
    <lastmod>2026-04-21T13:45:09.658Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/live-agent-setup/live-agent-setup-org</loc>
    <lastmod>2026-04-21T13:45:09.663Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/getting-started/overview</loc>
    <lastmod>2026-04-21T13:45:09.668Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/glossary</loc>
    <lastmod>2026-04-21T13:45:09.661Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent</loc>
    <lastmod>2026-04-21T13:45:09.663Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/installation/browser-requirements</loc>
    <lastmod>2026-04-21T13:45:09.698Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/notifications</loc>
    <lastmod>2026-04-21T13:45:09.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/overview</loc>
    <lastmod>2026-04-09T05:04:05.624Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/profile-settings</loc>
    <lastmod>2026-04-21T13:45:09.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/admin/agents</loc>
    <lastmod>2026-04-21T13:45:09.732Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/admin/conversations</loc>
    <lastmod>2026-04-21T13:45:09.766Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/admin/inboxes</loc>
    <lastmod>2026-04-21T13:45:09.760Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/admin/labels</loc>
    <lastmod>2026-04-21T13:45:09.765Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/admin/overview</loc>
    <lastmod>2026-04-21T13:45:09.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/admin/teams</loc>
    <lastmod>2026-04-21T13:45:09.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/overview</loc>
    <lastmod>2026-04-21T13:45:09.759Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/reports/supervisor-overview</loc>
    <lastmod>2026-04-21T13:45:09.767Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/roles</loc>
    <lastmod>2026-04-21T13:45:09.764Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/account-settings</loc>
    <lastmod>2026-04-21T13:45:09.759Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/agents</loc>
    <lastmod>2026-04-21T13:45:09.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/attachments</loc>
    <lastmod>2026-04-21T13:45:10.023Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/audit-logs</loc>
    <lastmod>2026-04-21T13:45:10.033Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/automation-rules</loc>
    <lastmod>2026-04-21T13:45:10.019Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/canned-responses</loc>
    <lastmod>2026-04-21T13:45:10.023Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/inboxes</loc>
    <lastmod>2026-04-21T13:45:10.032Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/labels</loc>
    <lastmod>2026-04-21T13:45:10.020Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/overview</loc>
    <lastmod>2026-04-21T13:45:10.020Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/skills</loc>
    <lastmod>2026-04-21T13:45:10.021Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/settings/teams</loc>
    <lastmod>2026-04-21T13:45:10.022Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/live-agent/tools/odata-endpoint</loc>
    <lastmod>2026-04-21T13:45:10.033Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/concepts</loc>
    <lastmod>2026-04-21T13:45:10.058Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/getting-started</loc>
    <lastmod>2026-04-21T13:45:10.069Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/glossary</loc>
    <lastmod>2026-04-21T13:45:10.060Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center</loc>
    <lastmod>2026-04-21T13:45:10.057Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/manage/alerts</loc>
    <lastmod>2026-04-21T13:45:10.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/manage/errors</loc>
    <lastmod>2026-04-21T13:45:10.057Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/manage/roles</loc>
    <lastmod>2026-04-21T13:45:10.064Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/alerts</loc>
    <lastmod>2026-04-21T13:45:10.060Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/errors</loc>
    <lastmod>2026-04-21T13:45:10.059Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/metrics/endpoints</loc>
    <lastmod>2026-04-21T13:45:10.061Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/metrics/flows</loc>
    <lastmod>2026-04-21T13:45:10.099Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/metrics/handover-providers</loc>
    <lastmod>2026-04-21T13:45:10.097Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/metrics/overview</loc>
    <lastmod>2026-04-21T13:45:10.093Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/monitor/metrics/voice-gateway</loc>
    <lastmod>2026-04-21T13:45:10.098Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/overview</loc>
    <lastmod>2026-04-02T14:24:39.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/ops-center/troubleshooting</loc>
    <lastmod>2026-04-21T13:45:10.093Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.10</loc>
    <lastmod>2026-04-21T13:45:10.096Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.11</loc>
    <lastmod>2026-04-21T13:45:10.096Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.12</loc>
    <lastmod>2026-04-21T13:45:10.095Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.13</loc>
    <lastmod>2026-04-21T13:45:10.137Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.14</loc>
    <lastmod>2026-04-21T13:45:10.135Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.15</loc>
    <lastmod>2026-04-21T13:45:10.130Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.16</loc>
    <lastmod>2026-04-21T13:45:10.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.17</loc>
    <lastmod>2026-04-21T13:45:10.133Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.18</loc>
    <lastmod>2026-04-21T13:45:10.131Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.19</loc>
    <lastmod>2026-04-21T13:45:10.138Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.20</loc>
    <lastmod>2026-04-21T13:45:10.134Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.21</loc>
    <lastmod>2026-04-21T13:45:10.135Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.22</loc>
    <lastmod>2026-04-21T13:45:10.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.23</loc>
    <lastmod>2026-04-21T13:45:10.170Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.24</loc>
    <lastmod>2026-04-21T13:45:10.167Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2025.25</loc>
    <lastmod>2026-04-21T13:45:10.170Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.1</loc>
    <lastmod>2026-04-21T13:45:10.165Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.2</loc>
    <lastmod>2026-04-21T13:45:10.169Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.3</loc>
    <lastmod>2026-04-21T13:45:10.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.4</loc>
    <lastmod>2026-04-21T13:45:10.168Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.5</loc>
    <lastmod>2026-04-21T13:45:10.166Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.6</loc>
    <lastmod>2026-04-21T13:45:10.167Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.7</loc>
    <lastmod>2026-04-21T13:45:10.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/2026.8</loc>
    <lastmod>2026-04-21T13:45:10.204Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.100</loc>
    <lastmod>2026-04-21T13:45:10.201Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.30</loc>
    <lastmod>2026-04-21T13:45:10.202Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.31</loc>
    <lastmod>2026-04-21T13:45:10.198Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.32</loc>
    <lastmod>2026-04-21T13:45:10.212Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.33</loc>
    <lastmod>2026-04-21T13:45:10.197Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.34</loc>
    <lastmod>2026-04-21T13:45:10.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.35</loc>
    <lastmod>2026-04-21T13:45:10.198Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.36</loc>
    <lastmod>2026-04-21T13:45:10.201Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.37</loc>
    <lastmod>2026-04-21T13:45:10.200Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.38</loc>
    <lastmod>2026-04-21T13:45:10.246Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.39</loc>
    <lastmod>2026-04-21T13:45:10.249Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.40</loc>
    <lastmod>2026-04-21T13:45:10.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.41</loc>
    <lastmod>2026-04-21T13:45:10.248Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.42</loc>
    <lastmod>2026-04-21T13:45:10.252Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.43</loc>
    <lastmod>2026-04-21T13:45:10.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.44</loc>
    <lastmod>2026-04-21T13:45:10.250Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.45</loc>
    <lastmod>2026-04-21T13:45:10.252Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.46</loc>
    <lastmod>2026-04-21T13:45:10.250Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.47</loc>
    <lastmod>2026-04-21T13:45:10.253Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.48</loc>
    <lastmod>2026-04-21T13:45:10.283Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.49</loc>
    <lastmod>2026-04-21T13:45:10.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.50</loc>
    <lastmod>2026-04-21T13:45:10.279Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.51</loc>
    <lastmod>2026-04-21T13:45:10.278Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.52</loc>
    <lastmod>2026-04-21T13:45:10.279Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.53</loc>
    <lastmod>2026-04-21T13:45:10.281Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.54</loc>
    <lastmod>2026-04-21T13:45:10.280Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.55</loc>
    <lastmod>2026-04-21T13:45:10.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.56</loc>
    <lastmod>2026-04-21T13:45:10.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.57</loc>
    <lastmod>2026-04-21T13:45:10.285Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.58</loc>
    <lastmod>2026-04-21T13:45:10.315Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.59</loc>
    <lastmod>2026-04-21T13:45:10.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.60</loc>
    <lastmod>2026-04-21T13:45:10.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.61</loc>
    <lastmod>2026-04-21T13:45:10.329Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.62</loc>
    <lastmod>2026-04-21T13:45:10.325Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.63</loc>
    <lastmod>2026-04-21T13:45:10.313Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.64</loc>
    <lastmod>2026-04-21T13:45:10.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.65</loc>
    <lastmod>2026-04-21T13:45:10.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.66</loc>
    <lastmod>2026-04-21T13:45:10.316Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.67</loc>
    <lastmod>2026-04-21T13:45:10.310Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.68</loc>
    <lastmod>2026-04-21T13:45:10.539Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.69</loc>
    <lastmod>2026-04-21T13:45:10.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.70</loc>
    <lastmod>2026-04-21T13:45:10.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.71</loc>
    <lastmod>2026-04-21T13:45:10.545Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.72</loc>
    <lastmod>2026-04-21T13:45:10.540Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.73</loc>
    <lastmod>2026-04-21T13:45:10.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.74</loc>
    <lastmod>2026-04-21T13:45:10.545Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.75</loc>
    <lastmod>2026-04-21T13:45:10.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.76</loc>
    <lastmod>2026-04-21T13:45:10.542Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.77</loc>
    <lastmod>2026-04-21T13:45:10.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.78</loc>
    <lastmod>2026-04-21T13:45:10.607Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.79</loc>
    <lastmod>2026-04-21T13:45:10.612Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.80</loc>
    <lastmod>2026-04-21T13:45:10.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.81</loc>
    <lastmod>2026-04-21T13:45:10.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.82</loc>
    <lastmod>2026-04-21T13:45:10.611Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.83</loc>
    <lastmod>2026-04-21T13:45:10.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.84</loc>
    <lastmod>2026-04-21T13:45:10.611Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.85</loc>
    <lastmod>2026-04-21T13:45:10.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.86</loc>
    <lastmod>2026-04-21T13:45:10.610Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.87</loc>
    <lastmod>2026-04-21T13:45:10.609Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.88</loc>
    <lastmod>2026-04-21T13:45:10.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.89</loc>
    <lastmod>2026-04-21T13:45:10.648Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.90</loc>
    <lastmod>2026-04-21T13:45:10.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.91</loc>
    <lastmod>2026-04-21T13:45:10.646Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.92</loc>
    <lastmod>2026-04-21T13:45:10.643Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.93</loc>
    <lastmod>2026-04-21T13:45:10.645Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.94</loc>
    <lastmod>2026-04-21T13:45:10.644Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.95</loc>
    <lastmod>2026-04-21T13:45:10.643Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.96</loc>
    <lastmod>2026-04-21T13:45:10.646Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.97</loc>
    <lastmod>2026-04-21T13:45:10.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.98</loc>
    <lastmod>2026-04-21T13:45:10.699Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.99</loc>
    <lastmod>2026-04-21T13:45:10.697Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/deprecations-and-removals</loc>
    <lastmod>2026-04-21T13:45:10.698Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/cognigy-ai-pre-4.30</loc>
    <lastmod>2026-04-21T13:45:10.706Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/insights-pre-4.30</loc>
    <lastmod>2026-04-21T13:45:10.696Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/live-agent-pre-4.30</loc>
    <lastmod>2026-04-21T13:45:10.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/overview</loc>
    <lastmod>2026-04-21T13:45:10.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes</loc>
    <lastmod>2026-04-21T13:45:10.692Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/call-statuses</loc>
    <lastmod>2026-04-21T13:45:10.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/creating-outbound-calls</loc>
    <lastmod>2026-04-21T13:45:10.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/getting-started</loc>
    <lastmod>2026-04-16T08:57:17.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/glossary</loc>
    <lastmod>2026-04-21T13:45:10.736Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway</loc>
    <lastmod>2026-04-21T13:45:10.731Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/installation/browser-requirements</loc>
    <lastmod>2026-04-21T13:45:10.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/migrate-from-ac-to-vg</loc>
    <lastmod>2026-04-21T13:45:10.732Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/overview</loc>
    <lastmod>2026-04-09T05:04:05.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/ANSWERING_MACHINE_DETECTION</loc>
    <lastmod>2026-04-21T13:45:10.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_COMPLETED</loc>
    <lastmod>2026-04-21T13:45:10.786Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_CREATED</loc>
    <lastmod>2026-04-21T13:45:10.785Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_FAILED</loc>
    <lastmod>2026-04-21T13:45:10.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_IN_PROGRESS</loc>
    <lastmod>2026-04-21T13:45:10.789Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/NO_ANSWER</loc>
    <lastmod>2026-04-21T13:45:10.787Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_DTMF</loc>
    <lastmod>2026-04-21T13:45:10.790Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_SPEECH</loc>
    <lastmod>2026-04-21T13:45:10.789Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_DIAL_ERROR</loc>
    <lastmod>2026-04-21T13:45:10.788Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_DIAL_SUCCESS</loc>
    <lastmod>2026-04-21T13:45:10.786Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_REFER_ERROR</loc>
    <lastmod>2026-04-21T13:45:10.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_REFER_SUCCESS</loc>
    <lastmod>2026-04-21T13:45:10.817Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/USER_BUSY</loc>
    <lastmod>2026-04-21T13:45:10.821Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/USER_INPUT_TIMEOUT</loc>
    <lastmod>2026-04-21T13:45:10.822Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/overview</loc>
    <lastmod>2026-04-21T13:45:10.819Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/sip-response-codes</loc>
    <lastmod>2026-04-21T13:45:10.815Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/sip-trunk-providers</loc>
    <lastmod>2026-04-21T13:45:10.819Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/tts-and-stt-vendors</loc>
    <lastmod>2026-04-21T13:45:10.818Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/amd</loc>
    <lastmod>2026-04-21T13:45:10.816Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/config</loc>
    <lastmod>2026-04-21T13:45:10.814Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/dial</loc>
    <lastmod>2026-04-21T13:45:10.816Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/dtmf</loc>
    <lastmod>2026-04-21T13:45:10.858Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/dub</loc>
    <lastmod>2026-04-21T13:45:10.859Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/gather</loc>
    <lastmod>2026-04-21T13:45:10.856Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/hangup</loc>
    <lastmod>2026-04-21T13:45:10.853Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/listen</loc>
    <lastmod>2026-04-21T13:45:10.859Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/overview</loc>
    <lastmod>2026-04-21T13:45:10.855Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/play</loc>
    <lastmod>2026-04-21T13:45:10.857Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/say</loc>
    <lastmod>2026-04-21T13:45:10.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/sip-refer</loc>
    <lastmod>2026-04-21T13:45:10.857Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/sip-request</loc>
    <lastmod>2026-04-21T13:45:10.855Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/transcribe</loc>
    <lastmod>2026-04-21T13:45:10.887Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/technical-capabilities</loc>
    <lastmod>2026-04-21T13:45:10.888Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/accounts</loc>
    <lastmod>2026-04-21T13:45:10.887Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/alerts</loc>
    <lastmod>2026-04-21T13:45:10.886Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/applications</loc>
    <lastmod>2026-04-21T13:45:10.883Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/carriers</loc>
    <lastmod>2026-04-21T13:45:10.882Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/outbound-call-routing</loc>
    <lastmod>2026-04-21T13:45:10.882Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/overview</loc>
    <lastmod>2026-04-21T13:45:10.885Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/phone-numbers</loc>
    <lastmod>2026-04-21T13:45:10.884Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/recent-calls</loc>
    <lastmod>2026-04-21T13:45:10.884Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/speech-services</loc>
    <lastmod>2026-04-21T13:45:10.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/streaming</loc>
    <lastmod>2026-04-21T13:45:10.912Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/users</loc>
    <lastmod>2026-04-21T13:45:10.915Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/cookies</loc>
    <lastmod>2026-04-21T13:45:10.914Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/demo</loc>
    <lastmod>2026-04-21T13:45:10.916Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/getting-started</loc>
    <lastmod>2026-04-09T05:04:05.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat</loc>
    <lastmod>2026-04-21T13:45:10.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/migration</loc>
    <lastmod>2026-04-21T13:45:10.912Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/overview</loc>
    <lastmod>2026-04-09T05:04:05.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/plugins</loc>
    <lastmod>2026-04-21T13:45:12.002Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/release-notes</loc>
    <lastmod>2026-04-21T13:45:12.001Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/configuration</loc>
    <lastmod>2026-04-21T13:45:11.998Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/embedding</loc>
    <lastmod>2026-04-21T13:45:12.003Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/features</loc>
    <lastmod>2026-04-21T13:45:12.000Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/overview</loc>
    <lastmod>2026-04-21T13:45:12.007Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/supported-browsers</loc>
    <lastmod>2026-04-21T13:45:12.002Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/accessibility</loc>
    <lastmod>2026-04-21T13:45:11.999Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/configuration</loc>
    <lastmod>2026-04-21T13:45:12.017Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/embedding/hosted-script</loc>
    <lastmod>2026-04-21T13:45:11.999Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/embedding/npm</loc>
    <lastmod>2026-04-21T13:45:12.039Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/features</loc>
    <lastmod>2026-04-21T13:45:12.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/metadata</loc>
    <lastmod>2026-04-21T13:45:12.038Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/overview</loc>
    <lastmod>2026-04-21T13:45:12.045Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/supported-browsers</loc>
    <lastmod>2026-04-21T13:45:12.041Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/api</loc>
    <lastmod>2026-04-21T13:45:12.046Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/architecture</loc>
    <lastmod>2026-04-21T13:45:12.042Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/build/custom-xApp-node</loc>
    <lastmod>2026-04-21T13:45:12.044Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/build/first-xApp</loc>
    <lastmod>2026-04-21T13:45:12.040Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/build/overlay</loc>
    <lastmod>2026-04-21T13:45:12.042Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/build/overview</loc>
    <lastmod>2026-04-21T13:45:13.072Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/build/standalone-xApp</loc>
    <lastmod>2026-04-21T13:45:13.071Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/build/xApp-with-multi-channels</loc>
    <lastmod>2026-04-21T13:45:13.069Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps</loc>
    <lastmod>2026-04-21T13:45:13.066Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/overview</loc>
    <lastmod>2026-04-09T13:46:16.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/security/secure-xApp-from-xss</loc>
    <lastmod>2026-04-21T13:45:13.066Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/supported-browsers-and-channels</loc>
    <lastmod>2026-04-21T13:45:13.067Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/tokens</loc>
    <lastmod>2026-04-21T13:45:13.069Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/use-cases</loc>
    <lastmod>2026-04-21T13:45:13.068Z</lastmod>
  </url>
</urlset>