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  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/delete-an-ai-agent</loc>
    <lastmod>2026-04-22T10:32:02.224Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agent-jobs-and-their-tools</loc>
    <lastmod>2026-04-22T10:32:02.248Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents</loc>
    <lastmod>2026-04-22T10:32:02.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents-from-the-job-market</loc>
    <lastmod>2026-04-22T10:32:02.272Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-an-ai-agent</loc>
    <lastmod>2026-04-22T10:32:02.211Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/hire-an-ai-agent-from-the-job-market</loc>
    <lastmod>2026-04-22T10:32:02.260Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/update-an-ai-agent</loc>
    <lastmod>2026-04-22T10:32:02.235Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/create-an-amazon-user</loc>
    <lastmod>2026-04-22T10:32:02.320Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/delete-an-amazon-user</loc>
    <lastmod>2026-04-22T10:32:02.342Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/deploy-an-alexa-endpoint-to-an-alexa-skill</loc>
    <lastmod>2026-04-22T10:32:02.297Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/get-alexa-skills</loc>
    <lastmod>2026-04-22T10:32:02.309Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/get-amazon-user-details</loc>
    <lastmod>2026-04-22T10:32:02.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-22T10:32:02.469Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-22T10:32:02.447Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-22T10:32:02.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-22T10:32:02.458Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/delete-analytics-records</loc>
    <lastmod>2026-04-22T10:32:02.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-22T10:32:02.412Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-22T10:32:02.376Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-22T10:32:02.423Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-the-organization</loc>
    <lastmod>2026-04-22T10:32:02.388Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-a-project</loc>
    <lastmod>2026-04-22T10:32:02.435Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-an-organization</loc>
    <lastmod>2026-04-22T10:32:02.399Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/update-an-analytics-record</loc>
    <lastmod>2026-04-22T10:32:02.353Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/audit-events/get-an-audit-event</loc>
    <lastmod>2026-04-22T10:32:02.504Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/audit-events/get-audit-events</loc>
    <lastmod>2026-04-22T10:32:02.493Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/create-a-connection</loc>
    <lastmod>2026-04-22T10:32:02.528Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/create-a-connection-field</loc>
    <lastmod>2026-04-22T10:32:02.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/delete-a-connection</loc>
    <lastmod>2026-04-22T10:32:02.562Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/delete-a-connection-field</loc>
    <lastmod>2026-04-22T10:32:02.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-a-connection</loc>
    <lastmod>2026-04-22T10:32:02.550Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-connection-schemas</loc>
    <lastmod>2026-04-22T10:32:02.606Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-connections</loc>
    <lastmod>2026-04-22T10:32:02.515Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/perform-batch-operations-on-connections</loc>
    <lastmod>2026-04-22T10:32:02.539Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/update-a-connection</loc>
    <lastmod>2026-04-22T10:32:02.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/create-a-contact-profile</loc>
    <lastmod>2026-04-22T10:32:02.640Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/delete-a-contact-profile</loc>
    <lastmod>2026-04-22T10:32:02.663Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/delete-contact-profile-data</loc>
    <lastmod>2026-04-22T10:32:02.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/export-contact-profile</loc>
    <lastmod>2026-04-22T10:32:02.701Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-a-contact-profile</loc>
    <lastmod>2026-04-22T10:32:02.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-contact-profiles</loc>
    <lastmod>2026-04-22T10:32:02.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-schema</loc>
    <lastmod>2026-04-22T10:32:02.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/merge-contact-profiles</loc>
    <lastmod>2026-04-22T10:32:02.724Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/remove-the-contact-id</loc>
    <lastmod>2026-04-22T10:32:02.690Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/set-schema</loc>
    <lastmod>2026-04-22T10:32:02.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/unmerge-contact-profiles</loc>
    <lastmod>2026-04-22T10:32:02.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/update-a-contact-profile</loc>
    <lastmod>2026-04-22T10:32:02.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations-v20/get-a-conversation</loc>
    <lastmod>2026-04-22T10:32:02.784Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations-v21/deletes-conversations-records-for-a-sessionid</loc>
    <lastmod>2026-04-22T10:32:02.822Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations/deletes-a-conversation</loc>
    <lastmod>2026-04-22T10:32:02.810Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations/get-conversations</loc>
    <lastmod>2026-04-22T10:32:02.773Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/create-an-endpoint</loc>
    <lastmod>2026-04-22T10:32:02.868Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/delete-an-endpoint</loc>
    <lastmod>2026-04-22T10:32:02.901Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/get-an-endpoint</loc>
    <lastmod>2026-04-22T10:32:02.890Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/get-endpoints</loc>
    <lastmod>2026-04-22T10:32:02.857Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/perform-batch-operations-on-endpoints</loc>
    <lastmod>2026-04-22T10:32:02.879Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-a-user-input</loc>
    <lastmod>2026-04-22T10:32:02.834Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-an-ai-agent-output</loc>
    <lastmod>2026-04-22T10:32:02.845Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/update-an-endpoint</loc>
    <lastmod>2026-04-22T10:32:02.912Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/create-an-example-sentence</loc>
    <lastmod>2026-04-22T10:32:02.935Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/delete-an-example-sentence</loc>
    <lastmod>2026-04-22T10:32:02.968Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/generate-example-sentences</loc>
    <lastmod>2026-04-22T10:32:02.996Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/get-an-example-sentence</loc>
    <lastmod>2026-04-22T10:32:02.957Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/get-example-sentences</loc>
    <lastmod>2026-04-22T10:32:02.923Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/perform-batch-operations</loc>
    <lastmod>2026-04-22T10:32:02.946Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/update-an-example-sentence</loc>
    <lastmod>2026-04-22T10:32:02.984Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/delete-an-extension</loc>
    <lastmod>2026-04-22T10:32:03.041Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/get-an-extension</loc>
    <lastmod>2026-04-22T10:32:03.019Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/get-extensions</loc>
    <lastmod>2026-04-22T10:32:03.007Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/update-an-extension</loc>
    <lastmod>2026-04-22T10:32:03.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/update-extension-settings</loc>
    <lastmod>2026-04-22T10:32:03.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/upload-an-extension</loc>
    <lastmod>2026-04-22T10:32:03.079Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/files/get-binary-data-of-a-file</loc>
    <lastmod>2026-04-22T10:32:03.103Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/files/get-file-metadata</loc>
    <lastmod>2026-04-22T10:32:03.091Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/add-a-locale-to-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.183Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/clone-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.218Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/create-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.126Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/create-a-flow-from-a-child-node</loc>
    <lastmod>2026-04-22T10:32:03.206Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/delete-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.159Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.148Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-flow-settings</loc>
    <lastmod>2026-04-22T10:32:03.242Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-flows</loc>
    <lastmod>2026-04-22T10:32:03.114Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-the-chart-of-specified-flow</loc>
    <lastmod>2026-04-22T10:32:03.194Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/perform-batch-operations-on-flows</loc>
    <lastmod>2026-04-22T10:32:03.137Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/remove-a-locale-from-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.231Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/update-a-flow</loc>
    <lastmod>2026-04-22T10:32:03.171Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/update-flow-settings</loc>
    <lastmod>2026-04-22T10:32:03.253Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/create-a-function</loc>
    <lastmod>2026-04-22T10:32:03.276Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/create-a-function-instance</loc>
    <lastmod>2026-04-22T10:32:03.361Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/delete-a-function</loc>
    <lastmod>2026-04-22T10:32:03.304Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-a-function</loc>
    <lastmod>2026-04-22T10:32:03.292Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-a-function-instance</loc>
    <lastmod>2026-04-22T10:32:03.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-function-instances</loc>
    <lastmod>2026-04-22T10:32:03.326Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-functions</loc>
    <lastmod>2026-04-22T10:32:03.265Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/stop-a-function-instance</loc>
    <lastmod>2026-04-22T10:32:03.349Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/update-a-function</loc>
    <lastmod>2026-04-22T10:32:03.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/create-a-handover-provider</loc>
    <lastmod>2026-04-22T10:32:03.373Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/delete-a-handover-provider</loc>
    <lastmod>2026-04-22T10:32:03.407Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/get-a-handover-provider</loc>
    <lastmod>2026-04-22T10:32:03.384Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/get-handover-providers</loc>
    <lastmod>2026-04-22T10:32:03.395Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/update-a-handover-provider</loc>
    <lastmod>2026-04-22T10:32:03.418Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-services/get-a-handover-service</loc>
    <lastmod>2026-04-22T10:32:03.441Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-services/get-handover-services</loc>
    <lastmod>2026-04-22T10:32:03.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/identity-providers/reset-an-identity-provider-setup</loc>
    <lastmod>2026-04-22T10:32:03.464Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/identity-providers/set-up-an-identity-provider</loc>
    <lastmod>2026-04-22T10:32:03.453Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference</loc>
    <lastmod>2026-04-27T09:59:11.844Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/create-a-download-link-for-intent-trainer-records</loc>
    <lastmod>2026-04-22T10:32:03.511Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/get-an-intent-trainer-record</loc>
    <lastmod>2026-04-22T10:32:03.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/get-trainer-records</loc>
    <lastmod>2026-04-22T10:32:03.476Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/package-intent-trainer-records</loc>
    <lastmod>2026-04-22T10:32:03.522Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/perform-batch-operations-on-intent-trainer-records</loc>
    <lastmod>2026-04-22T10:32:03.499Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/upload-an-intent-trainer-records-package</loc>
    <lastmod>2026-04-22T10:32:03.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/create-an-intent</loc>
    <lastmod>2026-04-22T10:32:03.559Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/delete-an-intent</loc>
    <lastmod>2026-04-22T10:32:03.597Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/delete-intent-localization</loc>
    <lastmod>2026-04-22T10:32:03.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/export-intents</loc>
    <lastmod>2026-04-22T10:32:03.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/get-an-intent</loc>
    <lastmod>2026-04-22T10:32:03.586Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/get-intents</loc>
    <lastmod>2026-04-22T10:32:03.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/localize-an-intent</loc>
    <lastmod>2026-04-22T10:32:03.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/perform-batch-operations-on-intents</loc>
    <lastmod>2026-04-22T10:32:03.574Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/train-intents</loc>
    <lastmod>2026-04-22T10:32:03.665Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/update-an-intent</loc>
    <lastmod>2026-04-22T10:32:03.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/upload-intents</loc>
    <lastmod>2026-04-22T10:32:03.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/create-a-knowledge-chunk</loc>
    <lastmod>2026-04-22T10:32:03.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/delete-a-knowledge-chunk</loc>
    <lastmod>2026-04-22T10:32:03.714Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/get-a-knowledge-chunk</loc>
    <lastmod>2026-04-22T10:32:03.702Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/get-knowledge-chunks</loc>
    <lastmod>2026-04-22T10:32:03.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/update-a-knowledge-chunk</loc>
    <lastmod>2026-04-22T10:32:03.725Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/create-a-knowledge-connector</loc>
    <lastmod>2026-04-22T10:32:03.747Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/delete-a-knowledge-connector</loc>
    <lastmod>2026-04-22T10:32:03.769Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-a-knowledge-connector</loc>
    <lastmod>2026-04-22T10:32:03.758Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors</loc>
    <lastmod>2026-04-22T10:32:03.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors-1</loc>
    <lastmod>2026-04-22T10:32:03.808Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/run-a-knowledge-connector</loc>
    <lastmod>2026-04-22T10:32:03.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/update-a-knowledge-connector</loc>
    <lastmod>2026-04-22T10:32:03.781Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source</loc>
    <lastmod>2026-04-22T10:32:03.842Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source-from-a-file</loc>
    <lastmod>2026-04-22T10:32:03.910Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/delete-a-knowledge-source</loc>
    <lastmod>2026-04-22T10:32:03.870Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/get-a-knowledge-source</loc>
    <lastmod>2026-04-22T10:32:03.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/get-knowledge-sources</loc>
    <lastmod>2026-04-22T10:32:03.831Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/run-a-knowledge-extension</loc>
    <lastmod>2026-04-22T10:32:03.820Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/updates-a-knowledge-source</loc>
    <lastmod>2026-04-22T10:32:03.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/create-a-knowledge-store</loc>
    <lastmod>2026-04-22T10:32:03.933Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/delete-a-knowledge-store</loc>
    <lastmod>2026-04-22T10:32:03.956Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/get-a-knowledge-store</loc>
    <lastmod>2026-04-22T10:32:03.944Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/get-knowledge-stores</loc>
    <lastmod>2026-04-22T10:32:03.922Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/update-a-knowledge-store</loc>
    <lastmod>2026-04-22T10:32:03.968Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/clone-a-large-language-model</loc>
    <lastmod>2026-04-22T10:32:04.054Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/create-a-large-language-model</loc>
    <lastmod>2026-04-22T10:32:03.990Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/delete-a-large-language-model</loc>
    <lastmod>2026-04-22T10:32:04.012Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-a-large-language-model</loc>
    <lastmod>2026-04-22T10:32:04.001Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-large-language-models</loc>
    <lastmod>2026-04-22T10:32:03.979Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-models-for-a-large-language-model-provider</loc>
    <lastmod>2026-04-22T10:32:04.043Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/test-large-language-model-connection</loc>
    <lastmod>2026-04-22T10:32:04.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/update-a-large-language-model</loc>
    <lastmod>2026-04-22T10:32:04.032Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/add-a-keyphrase-to-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.241Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/add-a-slot-to-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-download-link-for-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.144Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-entry</loc>
    <lastmod>2026-04-22T10:32:04.166Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-slot</loc>
    <lastmod>2026-04-22T10:32:04.347Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-new-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.087Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-keyphrase</loc>
    <lastmod>2026-04-22T10:32:04.253Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.120Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-entry</loc>
    <lastmod>2026-04-22T10:32:04.205Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot</loc>
    <lastmod>2026-04-22T10:32:04.275Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot-1</loc>
    <lastmod>2026-04-22T10:32:04.370Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/export-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.287Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon-entry</loc>
    <lastmod>2026-04-22T10:32:04.194Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-from-a-lexicon-entry</loc>
    <lastmod>2026-04-22T10:32:04.228Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-in-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicon-entries</loc>
    <lastmod>2026-04-22T10:32:04.155Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicon-slots</loc>
    <lastmod>2026-04-22T10:32:04.336Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicons</loc>
    <lastmod>2026-04-22T10:32:04.076Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/import-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.300Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.183Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon-1</loc>
    <lastmod>2026-04-22T10:32:04.359Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-on-lexicons</loc>
    <lastmod>2026-04-22T10:32:04.098Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-keyphrase</loc>
    <lastmod>2026-04-22T10:32:04.325Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon</loc>
    <lastmod>2026-04-22T10:32:04.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-entry</loc>
    <lastmod>2026-04-22T10:32:04.217Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-slot</loc>
    <lastmod>2026-04-22T10:32:04.381Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/get-the-default-live-agent-inbox</loc>
    <lastmod>2026-04-22T10:32:04.414Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/get-the-live-agent-account</loc>
    <lastmod>2026-04-22T10:32:04.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/set-up-a-live-agent-inbox</loc>
    <lastmod>2026-04-22T10:32:04.425Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/set-up-live-agent</loc>
    <lastmod>2026-04-22T10:32:04.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/update-a-live-agent-inbox</loc>
    <lastmod>2026-04-22T10:32:04.438Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/create-a-locale</loc>
    <lastmod>2026-04-22T10:32:04.460Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/delete-a-locale</loc>
    <lastmod>2026-04-22T10:32:04.489Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/get-a-locale</loc>
    <lastmod>2026-04-22T10:32:04.478Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/get-locales</loc>
    <lastmod>2026-04-22T10:32:04.449Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/update-a-locale</loc>
    <lastmod>2026-04-22T10:32:04.500Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs-v21/get-log-entries</loc>
    <lastmod>2026-04-22T10:32:04.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-a-log-entry</loc>
    <lastmod>2026-04-22T10:32:04.522Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-log-entries</loc>
    <lastmod>2026-04-22T10:32:04.511Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-the-latest-log-entries</loc>
    <lastmod>2026-04-22T10:32:04.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-a-system-message</loc>
    <lastmod>2026-04-22T10:32:04.640Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-a-user</loc>
    <lastmod>2026-04-22T10:32:04.661Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-an-api-key</loc>
    <lastmod>2026-04-22T10:32:04.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-an-organization</loc>
    <lastmod>2026-04-22T10:32:04.576Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/delete-a-user</loc>
    <lastmod>2026-04-22T10:32:04.683Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/delete-an-organization</loc>
    <lastmod>2026-04-22T10:32:04.597Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/enforce-password-policy</loc>
    <lastmod>2026-04-22T10:32:04.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-a-user</loc>
    <lastmod>2026-04-22T10:32:04.672Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-an-organization</loc>
    <lastmod>2026-04-22T10:32:04.587Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-billing-information</loc>
    <lastmod>2026-04-22T10:32:04.554Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-billing-information-1</loc>
    <lastmod>2026-04-22T10:32:04.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-organizations</loc>
    <lastmod>2026-04-22T10:32:04.565Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-users</loc>
    <lastmod>2026-04-22T10:32:04.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-vendor-information</loc>
    <lastmod>2026-04-22T10:32:04.715Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/impersonate-a-user</loc>
    <lastmod>2026-04-22T10:32:04.705Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/update-a-user</loc>
    <lastmod>2026-04-22T10:32:04.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/update-an-organization</loc>
    <lastmod>2026-04-22T10:32:04.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/create-an-nlu-connector</loc>
    <lastmod>2026-04-22T10:32:04.757Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/delete-an-nlu-connector</loc>
    <lastmod>2026-04-22T10:32:04.789Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/get-an-nlu-connector</loc>
    <lastmod>2026-04-22T10:32:04.779Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/get-nlu-connectors</loc>
    <lastmod>2026-04-22T10:32:04.746Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/perform-batch-operations</loc>
    <lastmod>2026-04-22T10:32:04.768Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/update-an-nlu-connector</loc>
    <lastmod>2026-04-22T10:32:04.808Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/add-a-new-locale-to-a-node</loc>
    <lastmod>2026-04-22T10:32:04.906Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/create-a-node</loc>
    <lastmod>2026-04-22T10:32:04.860Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nodes/delete-a-node</loc>
    <lastmod>2026-04-22T10:32:04.884Z</lastmod>
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  <url>
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  <url>
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    <lastmod>2026-04-27T09:59:12.432Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.86</loc>
    <lastmod>2026-04-27T09:59:12.434Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.87</loc>
    <lastmod>2026-04-27T09:59:12.431Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.88</loc>
    <lastmod>2026-04-27T09:59:12.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.89</loc>
    <lastmod>2026-04-27T09:59:12.460Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.90</loc>
    <lastmod>2026-04-27T09:59:12.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.91</loc>
    <lastmod>2026-04-27T09:59:12.459Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.92</loc>
    <lastmod>2026-04-27T09:59:12.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.93</loc>
    <lastmod>2026-04-27T09:59:12.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.94</loc>
    <lastmod>2026-04-27T09:59:12.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.95</loc>
    <lastmod>2026-04-27T09:59:12.460Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.96</loc>
    <lastmod>2026-04-27T09:59:12.459Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.97</loc>
    <lastmod>2026-04-27T09:59:12.463Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.98</loc>
    <lastmod>2026-04-27T09:59:12.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/4.99</loc>
    <lastmod>2026-04-27T09:59:12.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/deprecations-and-removals</loc>
    <lastmod>2026-04-27T09:59:12.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/cognigy-ai-pre-4.30</loc>
    <lastmod>2026-04-27T09:59:12.492Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/insights-pre-4.30</loc>
    <lastmod>2026-04-27T09:59:12.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/live-agent-pre-4.30</loc>
    <lastmod>2026-04-27T09:59:12.484Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes/earlier-versions/overview</loc>
    <lastmod>2026-04-27T09:59:12.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/release-notes</loc>
    <lastmod>2026-04-27T09:59:12.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/call-statuses</loc>
    <lastmod>2026-04-27T09:59:12.484Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/creating-outbound-calls</loc>
    <lastmod>2026-04-27T09:59:12.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/getting-started</loc>
    <lastmod>2026-04-16T08:57:17.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/glossary</loc>
    <lastmod>2026-04-27T09:59:12.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway</loc>
    <lastmod>2026-04-27T09:59:12.511Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/installation/browser-requirements</loc>
    <lastmod>2026-04-27T09:59:12.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/migrate-from-ac-to-vg</loc>
    <lastmod>2026-04-27T09:59:12.510Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/overview</loc>
    <lastmod>2026-04-09T05:04:05.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/ANSWERING_MACHINE_DETECTION</loc>
    <lastmod>2026-04-27T09:59:12.510Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_COMPLETED</loc>
    <lastmod>2026-04-27T09:59:12.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_CREATED</loc>
    <lastmod>2026-04-27T09:59:12.536Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_FAILED</loc>
    <lastmod>2026-04-27T09:59:12.536Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/CALL_IN_PROGRESS</loc>
    <lastmod>2026-04-27T09:59:12.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/NO_ANSWER</loc>
    <lastmod>2026-04-27T09:59:12.534Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_DTMF</loc>
    <lastmod>2026-04-27T09:59:12.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_SPEECH</loc>
    <lastmod>2026-04-27T09:59:12.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_DIAL_ERROR</loc>
    <lastmod>2026-04-27T09:59:12.535Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_DIAL_SUCCESS</loc>
    <lastmod>2026-04-27T09:59:12.535Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_REFER_ERROR</loc>
    <lastmod>2026-04-27T09:59:12.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/TRANSFER_REFER_SUCCESS</loc>
    <lastmod>2026-04-27T09:59:12.569Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/USER_BUSY</loc>
    <lastmod>2026-04-27T09:59:12.570Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/USER_INPUT_TIMEOUT</loc>
    <lastmod>2026-04-27T09:59:12.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/events/overview</loc>
    <lastmod>2026-04-27T09:59:12.574Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/sip-response-codes</loc>
    <lastmod>2026-04-27T09:59:12.572Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/sip-trunk-providers</loc>
    <lastmod>2026-04-27T09:59:12.570Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/tts-and-stt-vendors</loc>
    <lastmod>2026-04-27T09:59:12.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/amd</loc>
    <lastmod>2026-04-27T09:59:12.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/config</loc>
    <lastmod>2026-04-27T09:59:12.572Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/dial</loc>
    <lastmod>2026-04-27T09:59:12.572Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/dtmf</loc>
    <lastmod>2026-04-27T09:59:12.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/dub</loc>
    <lastmod>2026-04-27T09:59:12.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/gather</loc>
    <lastmod>2026-04-27T09:59:12.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/hangup</loc>
    <lastmod>2026-04-27T09:59:12.588Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/listen</loc>
    <lastmod>2026-04-27T09:59:12.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/overview</loc>
    <lastmod>2026-04-27T09:59:12.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/play</loc>
    <lastmod>2026-04-27T09:59:12.594Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/say</loc>
    <lastmod>2026-04-27T09:59:12.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/sip-refer</loc>
    <lastmod>2026-04-27T09:59:12.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/sip-request</loc>
    <lastmod>2026-04-27T09:59:12.594Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/references/verbs/transcribe</loc>
    <lastmod>2026-04-27T09:59:12.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/technical-capabilities</loc>
    <lastmod>2026-04-27T09:59:12.616Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/accounts</loc>
    <lastmod>2026-04-27T09:59:12.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/alerts</loc>
    <lastmod>2026-04-27T09:59:12.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/applications</loc>
    <lastmod>2026-04-27T09:59:12.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/carriers</loc>
    <lastmod>2026-04-27T09:59:12.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/outbound-call-routing</loc>
    <lastmod>2026-04-27T09:59:12.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/overview</loc>
    <lastmod>2026-04-27T09:59:12.617Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/phone-numbers</loc>
    <lastmod>2026-04-27T09:59:12.617Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/recent-calls</loc>
    <lastmod>2026-04-27T09:59:12.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/speech-services</loc>
    <lastmod>2026-04-27T09:59:12.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/streaming</loc>
    <lastmod>2026-04-27T09:59:12.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/users</loc>
    <lastmod>2026-04-27T09:59:12.643Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/cookies</loc>
    <lastmod>2026-04-24T07:09:22.245Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/demo</loc>
    <lastmod>2026-04-24T07:09:22.244Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/getting-started</loc>
    <lastmod>2026-04-09T05:04:05.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat</loc>
    <lastmod>2026-04-27T09:59:12.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/migration</loc>
    <lastmod>2026-04-24T07:09:22.243Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/overview</loc>
    <lastmod>2026-04-09T05:04:05.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/plugins</loc>
    <lastmod>2026-04-24T07:09:22.252Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/release-notes</loc>
    <lastmod>2026-04-24T07:09:22.250Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/configuration</loc>
    <lastmod>2026-04-24T07:09:22.256Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/embedding</loc>
    <lastmod>2026-04-24T07:09:22.249Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/webchat/v2/features</loc>
    <lastmod>2026-04-24T07:09:22.249Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/webchat/v2/overview</loc>
    <lastmod>2026-04-24T07:09:22.289Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v2/supported-browsers</loc>
    <lastmod>2026-04-24T07:09:22.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/accessibility</loc>
    <lastmod>2026-04-24T07:09:22.291Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/webchat/v3/configuration</loc>
    <lastmod>2026-04-24T07:09:22.296Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/embedding/hosted-script</loc>
    <lastmod>2026-04-27T09:59:12.660Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/embedding/npm</loc>
    <lastmod>2026-04-27T09:59:12.689Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/features</loc>
    <lastmod>2026-04-24T07:09:22.293Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/metadata</loc>
    <lastmod>2026-04-24T07:09:22.280Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/overview</loc>
    <lastmod>2026-04-24T07:09:22.275Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/webchat/v3/supported-browsers</loc>
    <lastmod>2026-04-24T07:09:22.276Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/api</loc>
    <lastmod>2026-04-27T09:59:12.679Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/architecture</loc>
    <lastmod>2026-04-27T09:59:12.678Z</lastmod>
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  <url>
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    <lastmod>2026-04-27T09:59:12.680Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/build/first-xApp</loc>
    <lastmod>2026-04-27T09:59:12.679Z</lastmod>
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  <url>
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    <lastmod>2026-04-27T09:59:12.689Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/build/overview</loc>
    <lastmod>2026-04-27T09:59:12.705Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/build/standalone-xApp</loc>
    <lastmod>2026-04-27T09:59:12.704Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/build/xApp-with-multi-channels</loc>
    <lastmod>2026-04-27T09:59:12.706Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps</loc>
    <lastmod>2026-04-27T09:59:12.706Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/overview</loc>
    <lastmod>2026-04-09T13:46:16.216Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/security/secure-xApp-from-xss</loc>
    <lastmod>2026-04-27T09:59:12.705Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/xApps/supported-browsers-and-channels</loc>
    <lastmod>2026-04-27T09:59:12.706Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/tokens</loc>
    <lastmod>2026-04-27T09:59:12.707Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/xApps/use-cases</loc>
    <lastmod>2026-04-27T09:59:12.709Z</lastmod>
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