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    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configurations/get-an-agent-copilot-configuration</loc>
    <lastmod>2026-05-18T14:17:26.256Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/agent-copilot-configurations/update-an-agent-copilot-configuration</loc>
    <lastmod>2026-05-18T14:17:26.277Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/check-ai-agent-name-availability</loc>
    <lastmod>2026-05-18T14:17:26.374Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/create-an-ai-agent</loc>
    <lastmod>2026-05-18T14:17:26.298Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/delete-an-ai-agent</loc>
    <lastmod>2026-05-18T14:17:26.319Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agent-jobs-and-their-tools</loc>
    <lastmod>2026-05-18T14:17:26.341Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents</loc>
    <lastmod>2026-05-18T14:17:26.287Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-ai-agents-from-the-job-market</loc>
    <lastmod>2026-05-18T14:17:26.363Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/get-an-ai-agent</loc>
    <lastmod>2026-05-18T14:17:26.308Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/hire-an-ai-agent-from-the-job-market</loc>
    <lastmod>2026-05-18T14:17:26.352Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/ai-agents/update-an-ai-agent</loc>
    <lastmod>2026-05-18T14:17:26.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/create-an-amazon-user</loc>
    <lastmod>2026-05-18T14:17:26.405Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/delete-an-amazon-user</loc>
    <lastmod>2026-05-18T14:17:26.429Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/deploy-an-alexa-endpoint-to-an-alexa-skill</loc>
    <lastmod>2026-05-18T14:17:26.384Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/get-alexa-skills</loc>
    <lastmod>2026-05-18T14:17:26.395Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/alexa/get-amazon-user-details</loc>
    <lastmod>2026-05-18T14:17:26.416Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-a-project</loc>
    <lastmod>2026-05-18T14:17:26.551Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-call-counter-metrics-for-the-organization</loc>
    <lastmod>2026-05-18T14:17:26.529Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-a-project</loc>
    <lastmod>2026-05-18T14:17:26.561Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics-30/get-conversation-counter-metrics-for-the-organization</loc>
    <lastmod>2026-05-18T14:17:26.539Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/delete-analytics-records</loc>
    <lastmod>2026-05-18T14:17:26.451Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-a-project</loc>
    <lastmod>2026-05-18T14:17:26.493Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-call-counter-metrics-for-the-organization</loc>
    <lastmod>2026-05-18T14:17:26.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-a-project</loc>
    <lastmod>2026-05-18T14:17:26.503Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-conversation-counter-metrics-for-the-organization</loc>
    <lastmod>2026-05-18T14:17:26.472Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-a-project</loc>
    <lastmod>2026-05-18T14:17:26.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/get-knowledge-query-counter-metrics-for-an-organization</loc>
    <lastmod>2026-05-18T14:17:26.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/analytics/update-an-analytics-record</loc>
    <lastmod>2026-05-18T14:17:26.440Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/audit-events/get-an-audit-event</loc>
    <lastmod>2026-05-18T14:17:26.582Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/audit-events/get-audit-events</loc>
    <lastmod>2026-05-18T14:17:26.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/create-a-connection</loc>
    <lastmod>2026-05-18T14:17:26.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/create-a-connection-field</loc>
    <lastmod>2026-05-18T14:17:26.662Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/delete-a-connection</loc>
    <lastmod>2026-05-18T14:17:26.640Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/delete-a-connection-field</loc>
    <lastmod>2026-05-18T14:17:26.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-a-connection</loc>
    <lastmod>2026-05-18T14:17:26.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-connection-schemas</loc>
    <lastmod>2026-05-18T14:17:26.687Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/get-connections</loc>
    <lastmod>2026-05-18T14:17:26.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/perform-batch-operations-on-connections</loc>
    <lastmod>2026-05-18T14:17:26.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/connections/update-a-connection</loc>
    <lastmod>2026-05-18T14:17:26.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/create-a-contact-profile</loc>
    <lastmod>2026-05-18T14:17:26.708Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/delete-a-contact-profile</loc>
    <lastmod>2026-05-18T14:17:26.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/delete-contact-profile-data</loc>
    <lastmod>2026-05-18T14:17:26.779Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/export-contact-profile</loc>
    <lastmod>2026-05-18T14:17:26.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-a-contact-profile</loc>
    <lastmod>2026-05-18T14:17:26.719Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-contact-profiles</loc>
    <lastmod>2026-05-18T14:17:26.698Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/get-schema</loc>
    <lastmod>2026-05-18T14:17:26.813Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/merge-contact-profiles</loc>
    <lastmod>2026-05-18T14:17:26.791Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/remove-the-contact-id</loc>
    <lastmod>2026-05-18T14:17:26.752Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/set-schema</loc>
    <lastmod>2026-05-18T14:17:26.824Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/unmerge-contact-profiles</loc>
    <lastmod>2026-05-18T14:17:26.801Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/contact-profiles/update-a-contact-profile</loc>
    <lastmod>2026-05-18T14:17:26.741Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations-v20/get-a-conversation</loc>
    <lastmod>2026-05-18T14:17:26.846Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations-v21/deletes-conversations-records-for-a-sessionid</loc>
    <lastmod>2026-05-18T14:17:26.870Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations/deletes-a-conversation</loc>
    <lastmod>2026-05-18T14:17:26.859Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/conversations/get-conversations</loc>
    <lastmod>2026-05-18T14:17:26.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/create-an-endpoint</loc>
    <lastmod>2026-05-18T14:17:26.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/delete-an-endpoint</loc>
    <lastmod>2026-05-18T14:17:26.957Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/get-an-endpoint</loc>
    <lastmod>2026-05-18T14:17:26.947Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/get-endpoints</loc>
    <lastmod>2026-05-18T14:17:26.916Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/perform-batch-operations-on-endpoints</loc>
    <lastmod>2026-05-18T14:17:26.937Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-a-user-input</loc>
    <lastmod>2026-05-18T14:17:26.889Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/send-a-message-as-an-ai-agent-output</loc>
    <lastmod>2026-05-18T14:17:26.906Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/endpoints/update-an-endpoint</loc>
    <lastmod>2026-05-18T14:17:26.970Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/create-an-example-sentence</loc>
    <lastmod>2026-05-18T14:17:26.995Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/delete-an-example-sentence</loc>
    <lastmod>2026-05-18T14:17:27.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/generate-example-sentences</loc>
    <lastmod>2026-05-18T14:17:27.050Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/get-an-example-sentence</loc>
    <lastmod>2026-05-18T14:17:27.018Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/get-example-sentences</loc>
    <lastmod>2026-05-18T14:17:26.982Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/perform-batch-operations</loc>
    <lastmod>2026-05-18T14:17:27.006Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/example-sentences/update-an-example-sentence</loc>
    <lastmod>2026-05-18T14:17:27.039Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/delete-an-extension</loc>
    <lastmod>2026-05-18T14:17:27.093Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/get-an-extension</loc>
    <lastmod>2026-05-18T14:17:27.082Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/get-extensions</loc>
    <lastmod>2026-05-18T14:17:27.071Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/update-an-extension</loc>
    <lastmod>2026-05-18T14:17:27.115Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/update-extension-settings</loc>
    <lastmod>2026-05-18T14:17:27.104Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/extensions/upload-an-extension</loc>
    <lastmod>2026-05-18T14:17:27.125Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/files/get-binary-data-of-a-file</loc>
    <lastmod>2026-05-18T14:17:27.147Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/files/get-file-metadata</loc>
    <lastmod>2026-05-18T14:17:27.136Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/add-a-locale-to-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/clone-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.249Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/create-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.169Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/create-a-flow-from-a-child-node</loc>
    <lastmod>2026-05-18T14:17:27.239Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/delete-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.190Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-flow-settings</loc>
    <lastmod>2026-05-18T14:17:27.270Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-flows</loc>
    <lastmod>2026-05-18T14:17:27.159Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/get-the-chart-of-specified-flow</loc>
    <lastmod>2026-05-18T14:17:27.229Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/perform-batch-operations-on-flows</loc>
    <lastmod>2026-05-18T14:17:27.180Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/remove-a-locale-from-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.259Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/update-a-flow</loc>
    <lastmod>2026-05-18T14:17:27.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/flows/update-flow-settings</loc>
    <lastmod>2026-05-18T14:17:27.280Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/create-a-function</loc>
    <lastmod>2026-05-18T14:17:27.303Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/create-a-function-instance</loc>
    <lastmod>2026-05-18T14:17:27.382Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/delete-a-function</loc>
    <lastmod>2026-05-18T14:17:27.323Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-a-function</loc>
    <lastmod>2026-05-18T14:17:27.313Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-a-function-instance</loc>
    <lastmod>2026-05-18T14:17:27.360Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-function-instances</loc>
    <lastmod>2026-05-18T14:17:27.350Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/get-functions</loc>
    <lastmod>2026-05-18T14:17:27.292Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/stop-a-function-instance</loc>
    <lastmod>2026-05-18T14:17:27.371Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/functions/update-a-function</loc>
    <lastmod>2026-05-18T14:17:27.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/create-a-handover-provider</loc>
    <lastmod>2026-05-18T14:17:27.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/delete-a-handover-provider</loc>
    <lastmod>2026-05-18T14:17:27.425Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/get-a-handover-provider</loc>
    <lastmod>2026-05-18T14:17:27.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/get-handover-providers</loc>
    <lastmod>2026-05-18T14:17:27.413Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-providers/update-a-handover-provider</loc>
    <lastmod>2026-05-18T14:17:27.435Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-services/get-a-handover-service</loc>
    <lastmod>2026-05-18T14:17:27.456Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/handover-services/get-handover-services</loc>
    <lastmod>2026-05-18T14:17:27.445Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/identity-providers/reset-an-identity-provider-setup</loc>
    <lastmod>2026-05-18T14:17:27.477Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/identity-providers/set-up-an-identity-provider</loc>
    <lastmod>2026-05-18T14:17:27.467Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference</loc>
    <lastmod>2026-05-20T12:46:36.386Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/create-a-download-link-for-intent-trainer-records</loc>
    <lastmod>2026-05-18T14:17:27.524Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/get-an-intent-trainer-record</loc>
    <lastmod>2026-05-18T14:17:27.502Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/get-trainer-records</loc>
    <lastmod>2026-05-18T14:17:27.489Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/package-intent-trainer-records</loc>
    <lastmod>2026-05-18T14:17:27.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/perform-batch-operations-on-intent-trainer-records</loc>
    <lastmod>2026-05-18T14:17:27.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intent-trainer/upload-an-intent-trainer-records-package</loc>
    <lastmod>2026-05-18T14:17:27.547Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/create-an-intent</loc>
    <lastmod>2026-05-18T14:17:27.568Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/delete-an-intent</loc>
    <lastmod>2026-05-18T14:17:27.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/delete-intent-localization</loc>
    <lastmod>2026-05-18T14:17:27.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/export-intents</loc>
    <lastmod>2026-05-18T14:17:27.655Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/get-an-intent</loc>
    <lastmod>2026-05-18T14:17:27.590Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/get-intents</loc>
    <lastmod>2026-05-18T14:17:27.558Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/localize-an-intent</loc>
    <lastmod>2026-05-18T14:17:27.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/perform-batch-operations-on-intents</loc>
    <lastmod>2026-05-18T14:17:27.579Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/train-intents</loc>
    <lastmod>2026-05-18T14:17:27.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/update-an-intent</loc>
    <lastmod>2026-05-18T14:17:27.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/intents/upload-intents</loc>
    <lastmod>2026-05-18T14:17:27.668Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/create-a-knowledge-chunk</loc>
    <lastmod>2026-05-18T14:17:27.699Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/delete-a-knowledge-chunk</loc>
    <lastmod>2026-05-18T14:17:27.720Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/get-a-knowledge-chunk</loc>
    <lastmod>2026-05-18T14:17:27.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/get-knowledge-chunks</loc>
    <lastmod>2026-05-18T14:17:27.689Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-chunks/update-a-knowledge-chunk</loc>
    <lastmod>2026-05-18T14:17:27.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/create-a-knowledge-connector</loc>
    <lastmod>2026-05-18T14:17:27.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/delete-a-knowledge-connector</loc>
    <lastmod>2026-05-18T14:17:27.771Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-a-knowledge-connector</loc>
    <lastmod>2026-05-18T14:17:27.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors</loc>
    <lastmod>2026-05-18T14:17:27.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/get-knowledge-connectors-1</loc>
    <lastmod>2026-05-18T14:17:27.803Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/run-a-knowledge-connector</loc>
    <lastmod>2026-05-18T14:17:27.793Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-connectors/update-a-knowledge-connector</loc>
    <lastmod>2026-05-18T14:17:27.782Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source</loc>
    <lastmod>2026-05-18T14:17:27.837Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/create-a-knowledge-source-from-a-file</loc>
    <lastmod>2026-05-18T14:17:27.884Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/delete-a-knowledge-source</loc>
    <lastmod>2026-05-18T14:17:27.857Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/get-a-knowledge-source</loc>
    <lastmod>2026-05-18T14:17:27.847Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/get-knowledge-sources</loc>
    <lastmod>2026-05-18T14:17:27.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/run-a-knowledge-extension</loc>
    <lastmod>2026-05-18T14:17:27.814Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-sources/updates-a-knowledge-source</loc>
    <lastmod>2026-05-18T14:17:27.867Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/create-a-knowledge-store</loc>
    <lastmod>2026-05-18T14:17:27.905Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/delete-a-knowledge-store</loc>
    <lastmod>2026-05-18T14:17:27.925Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/get-a-knowledge-store</loc>
    <lastmod>2026-05-18T14:17:27.915Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/get-knowledge-stores</loc>
    <lastmod>2026-05-18T14:17:27.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/knowledge-stores/update-a-knowledge-store</loc>
    <lastmod>2026-05-18T14:17:27.935Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/clone-a-large-language-model</loc>
    <lastmod>2026-05-18T14:17:28.011Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/create-a-large-language-model</loc>
    <lastmod>2026-05-18T14:17:27.957Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/delete-a-large-language-model</loc>
    <lastmod>2026-05-18T14:17:27.978Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-a-large-language-model</loc>
    <lastmod>2026-05-18T14:17:27.967Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-large-language-models</loc>
    <lastmod>2026-05-18T14:17:27.946Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/get-models-for-a-large-language-model-provider</loc>
    <lastmod>2026-05-18T14:17:27.999Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/test-large-language-model-connection</loc>
    <lastmod>2026-05-18T14:17:28.026Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/large-language-models/update-a-large-language-model</loc>
    <lastmod>2026-05-18T14:17:27.988Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/add-a-keyphrase-to-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.205Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/add-a-slot-to-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.226Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-download-link-for-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.110Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-entry</loc>
    <lastmod>2026-05-18T14:17:28.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-lexicon-slot</loc>
    <lastmod>2026-05-18T14:17:28.299Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/create-a-new-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.048Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-keyphrase</loc>
    <lastmod>2026-05-18T14:17:28.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.085Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-entry</loc>
    <lastmod>2026-05-18T14:17:28.174Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot</loc>
    <lastmod>2026-05-18T14:17:28.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/delete-a-lexicon-slot-1</loc>
    <lastmod>2026-05-18T14:17:28.324Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/export-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.073Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-a-lexicon-entry</loc>
    <lastmod>2026-05-18T14:17:28.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-from-a-lexicon-entry</loc>
    <lastmod>2026-05-18T14:17:28.195Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-keyphrases-in-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.267Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicon-entries</loc>
    <lastmod>2026-05-18T14:17:28.122Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicon-slots</loc>
    <lastmod>2026-05-18T14:17:28.288Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/get-lexicons</loc>
    <lastmod>2026-05-18T14:17:28.037Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/import-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.257Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.143Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-in-a-lexicon-1</loc>
    <lastmod>2026-05-18T14:17:28.311Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/perform-batch-operations-on-lexicons</loc>
    <lastmod>2026-05-18T14:17:28.061Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-keyphrase</loc>
    <lastmod>2026-05-18T14:17:28.278Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon</loc>
    <lastmod>2026-05-18T14:17:28.099Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-entry</loc>
    <lastmod>2026-05-18T14:17:28.184Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/lexicons/update-a-lexicon-slot</loc>
    <lastmod>2026-05-18T14:17:28.334Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/get-the-default-live-agent-inbox</loc>
    <lastmod>2026-05-18T14:17:28.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/get-the-live-agent-account</loc>
    <lastmod>2026-05-18T14:17:28.345Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/set-up-a-live-agent-inbox</loc>
    <lastmod>2026-05-18T14:17:28.378Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/set-up-live-agent</loc>
    <lastmod>2026-05-18T14:17:28.356Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/live-agent/update-a-live-agent-inbox</loc>
    <lastmod>2026-05-18T14:17:28.388Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/create-a-locale</loc>
    <lastmod>2026-05-18T14:17:28.407Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/delete-a-locale</loc>
    <lastmod>2026-05-18T14:17:28.435Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/get-a-locale</loc>
    <lastmod>2026-05-18T14:17:28.425Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/get-locales</loc>
    <lastmod>2026-05-18T14:17:28.398Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/locales/update-a-locale</loc>
    <lastmod>2026-05-18T14:17:28.444Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs-v21/get-log-entries</loc>
    <lastmod>2026-05-18T14:17:28.484Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-a-log-entry</loc>
    <lastmod>2026-05-18T14:17:28.464Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-log-entries</loc>
    <lastmod>2026-05-18T14:17:28.454Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/logs/get-the-latest-log-entries</loc>
    <lastmod>2026-05-18T14:17:28.474Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-a-system-message</loc>
    <lastmod>2026-05-18T14:17:28.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-a-user</loc>
    <lastmod>2026-05-18T14:17:28.640Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-an-api-key</loc>
    <lastmod>2026-05-18T14:17:28.564Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/create-an-organization</loc>
    <lastmod>2026-05-18T14:17:28.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/delete-a-user</loc>
    <lastmod>2026-05-18T14:17:28.660Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/delete-an-organization</loc>
    <lastmod>2026-05-18T14:17:28.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/enforce-password-policy</loc>
    <lastmod>2026-05-18T14:17:28.574Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-a-user</loc>
    <lastmod>2026-05-18T14:17:28.650Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-an-organization</loc>
    <lastmod>2026-05-18T14:17:28.533Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-billing-information</loc>
    <lastmod>2026-05-18T14:17:28.494Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-billing-information-1</loc>
    <lastmod>2026-05-18T14:17:28.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-organizations</loc>
    <lastmod>2026-05-18T14:17:28.506Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-the-license-via-management-ui</loc>
    <lastmod>2026-05-18T14:17:28.602Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-users</loc>
    <lastmod>2026-05-18T14:17:28.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/get-vendor-information</loc>
    <lastmod>2026-05-18T14:17:28.699Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/impersonate-a-user</loc>
    <lastmod>2026-05-18T14:17:28.688Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/set-the-license-via-management-ui</loc>
    <lastmod>2026-05-18T14:17:28.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/update-a-user</loc>
    <lastmod>2026-05-18T14:17:28.670Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/management-ui/update-an-organization</loc>
    <lastmod>2026-05-18T14:17:28.553Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/create-an-nlu-connector</loc>
    <lastmod>2026-05-18T14:17:28.732Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/delete-an-nlu-connector</loc>
    <lastmod>2026-05-18T14:17:28.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.cognigy.com/api-reference/nlu-connectors/get-an-nlu-connector</loc>
    <lastmod>2026-05-18T14:17:28.753Z</lastmod>
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    <loc>https://docs.cognigy.com/api-reference/playbooks/update-a-playbook-step-assert</loc>
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    <loc>https://docs.cognigy.com/api-reference/projects/generate-nlu-scores</loc>
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  <url>
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    <loc>https://docs.cognigy.com/api-reference/projects/train-flow-models</loc>
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  <url>
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    <loc>https://docs.cognigy.com/release-notes/4.77</loc>
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  <url>
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  <url>
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    <loc>https://docs.cognigy.com/release-notes</loc>
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    <loc>https://docs.cognigy.com/voice-gateway/glossary</loc>
    <lastmod>2026-04-29T09:30:36.936Z</lastmod>
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  <url>
    <loc>https://docs.cognigy.com/voice-gateway</loc>
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    <loc>https://docs.cognigy.com/voice-gateway/installation/browser-requirements</loc>
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  <url>
    <loc>https://docs.cognigy.com/voice-gateway/migrate-from-ac-to-vg</loc>
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  <url>
    <loc>https://docs.cognigy.com/voice-gateway/overview</loc>
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    <loc>https://docs.cognigy.com/voice-gateway/references/events/NO_ANSWER</loc>
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    <loc>https://docs.cognigy.com/voice-gateway/references/events/RECOGNIZED_DTMF</loc>
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    <lastmod>2026-04-29T09:30:36.939Z</lastmod>
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  <url>
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    <lastmod>2026-05-20T11:27:56.936Z</lastmod>
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    <lastmod>2026-05-06T05:27:32.379Z</lastmod>
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  <url>
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  <url>
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  <url>
    <loc>https://docs.cognigy.com/voice-gateway/webapp/users</loc>
    <lastmod>2026-05-06T05:27:32.377Z</lastmod>
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  <url>
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