> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cognigy Voice Gateway

> Explore Cognigy Voice Gateway, an AI-powered solution for automated phone calls with speech recognition, IVR, and seamless contact center integration.

<div className="hero-container">
  <div className="hero-content">
    *Cognigy Voice Gateway* is an AI-based solution to deploy voice AI Agents for automated phone conversations.

    <p>
      With Cognigy Voice Gateway, you can automate calls using AI-powered speech recognition, IVR, multilingual support, and seamless transfers to contact centers.
    </p>

    <p>
      Designed for enterprise-scale, Voice Gateway ensures reliable, intelligent voice interactions that elevate customer experiences.
    </p>
  </div>

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      autoPlay
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    </video>

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      <source src="https://docscognigyassets.blob.core.windows.net/assets/Cognigy_Microanimation_4_Dark_V1_Optimised.mp4" type="video/mp4" />
    </video>

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      ⏸
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<CardGroup cols={3}>
  <Card title="About Voice Gateway" icon="info" href="/voice-gateway/overview">
    Start with our beginner's articles if you're new to Cognigy Voice Gateway or considering purchasing this product.
  </Card>

  <Card title="Build Voice Agents" icon="hammer" href="/ai/agents/develop/node-reference/voice/voice-gateway/overview">
    Create voice agents using voice Nodes, verbs, and Endpoints.
  </Card>

  <Card title="Configure Voice Calls" icon="audio-lines" href="/voice-gateway/webapp/overview">
    Use the Voice Gateway Self-Service Portal to configure call routing and connect this configuration to your voice agent.
  </Card>

  <Card title="Outbound Calls" icon="phone-outgoing" href="/voice-gateway/creating-outbound-calls">
    Create and manage outbound calls, including routing and authentication.
  </Card>

  <Card
    title={
  <>
    <span
      style={{
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      }}
    >
      New
    </span>
    Click To Call Widget
  </>
}
    icon="layers-2"
    href="/click-to-call/overview"
  >
    Use the multimodal Click To Call widget to enable customers to speak directly with your voice AI Agent with a single click.
  </Card>

  <Card title="Record and Monitor Call Data" icon="square-kanban" href="/voice-gateway/webapp/alerts">
    Record and analyze call data to identify areas for improvement.
  </Card>

  <Card title="Call Failure Handling" icon="triangle-alert" href="/voice-gateway/webapp/applications#call-forwarding">
    Diagnose and resolve call issues with backup providers and TTS caching.
  </Card>

  <Card title="Supported Providers" icon="unplug" href="/voice-gateway/references/sip-trunk-providers">
    Use available SIP trunk and speech providers or create a custom speech provider.
  </Card>

  <Card title="Administer" icon="settings" href="/voice-gateway/webapp/users">
    Create and administer users in the Voice Gateway Self-Service Portal.
  </Card>

  <Card title="References" icon="book-open" href="/voice-gateway/references/sip-response-codes">
    Access detailed reference materials including SIP response codes and events.
  </Card>
</CardGroup>