> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bandwidth

<a href="/release-notes/4.60"><Badge className="version-badge" color="blue">Updated in 4.60</Badge></a>

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  <img class="image-center" src="https://mintcdn.com/cognigy-15abf2ba/gMdd3UtLaZzJw9j6/_assets/ai/deploy/endpoint-reference/bandwidth.png?fit=max&auto=format&n=gMdd3UtLaZzJw9j6&q=85&s=ffdc3bccce5e01ff69a64061fadae538" alt="Bandwidth Endpoint logo" width="200" height="42" data-path="_assets/ai/deploy/endpoint-reference/bandwidth.png" />
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The Bandwidth Endpoint enables you to connect your AI Agent to your contact center or other phone numbers using the [Bandwidth Voice API](https://www.bandwidth.com/voice/voice-api/). This Endpoint allows your customers to speak with your AI Agents instead of using a chat.

## Prerequisites

* Access to the [Bandwidth Voice API](https://www.bandwidth.com/).

## Generic Endpoint Settings

Learn about the generic Endpoint settings available on the following pages:

* [Endpoints Overview](/ai/agents/deploy/endpoints/overview)
* [NLU Connectors](/ai/platform-features/nlu/external/nlu-connectors/overview)
* [Data Protection & Analytics](/ai/agents/deploy/endpoints/data-protection-and-analytics)
* [Transformer Functions](/ai/for-developers/transformers/overview)
* [Real-Time Translation Settings](/ai/agents/deploy/endpoints/real-time-translation-settings)
* [Inject and Notify](/ai/agents/deploy/endpoints/inject-and-notify)

## Specific Endpoint Settings

<Accordion title="Bandwidth Settings">
  | **Parameter** | **Description**                                                                                                                                                                                                                                                                                                                                                                                                                        |
  | ------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
  | Async Mode    | When async mode is enabled for the Bandwidth Endpoint, outputs are sent directly as they are processed in a Flow. This mode is useful when the Flow needs to send an HTTP request. <br /><br />When async mode is off, outputs are sent only after the entire Flow has finished processing the input.<br /><br />The [Inject and Notify](/ai/agents/deploy/endpoints/inject-and-notify) feature only works when async mode is enabled. |
</Accordion>

## How to Set Up

### Configuration on the Cognigy.AI Side

<Accordion title="Create a Bandwidth Endpoint">
  1. In the left-side menu of the Cognigy.AI Project, go to **Deploy > Endpoints**.
  2. On the **Endpoints** page, click **+ New Endpoint**.
  3. In the **New Endpoint** section, do the following:
     1. Select the **Bandwidth** Endpoint type.
     2. Add a unique name.
     3. Select a relevant Flow from the list.
  4. *(Optional)* Activate the **Async Mode** setting.
</Accordion>

## More Information

* [All Endpoints](/ai/agents/deploy/endpoint-reference/overview)