> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Copilot: Sentiment Tile

<a href="/release-notes/4.60"><Badge className="version-badge" color="blue">Updated in 4.60</Badge></a>

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  <img class="image-center" src="https://mintcdn.com/cognigy-15abf2ba/zkuN4mfSk9TWL7kq/_assets/ai/develop/node-reference/agent-copilot/sentiment-tile.png?fit=max&auto=format&n=zkuN4mfSk9TWL7kq&q=85&s=6584c68ae0d1bda8ee740ec1f7204227" alt="Copilot Sentiment Tile Node configuration panel" style={{ width: 'auto' }} width="466" height="126" data-path="_assets/ai/develop/node-reference/agent-copilot/sentiment-tile.png" />
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## Description

This Node performs sentiment analysis on the most recent input and provides insights into the emotional tone (positive, negative, or neutral) of the last user inputs. This real-time analysis offers immediate feedback to human agents regarding the emotional tone of the customer within the Agent Copilot workspace. For instance, if the sentiment becomes negative during a conversation, the system can promptly alert the human agent to take appropriate action.

## Prerequisites

* Add a [compatible LLM](/ai/agents/develop/gen-ai-and-llms/model-support-by-feature) and select the LLM in the [Generative AI settings](/ai/agents/develop/gen-ai-and-llms/generative-ai).

## Parameters

| Parameter                | Type          | Description                                                                                                                                    |
| ------------------------ | ------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- |
| Tile ID                  | CognigyScript | The ID that you created in the Agent Copilot configuration.                                                                                    |
| Sentiment Analysis Input | Select        | The number of user inputs that should be analyzed by a model. You can choose whether you want to analyze the last input or the last 10 inputs. |

## Use Case

The Copilot: Sentiment Tile Node allows you to analyze a larger part of the conversation, extending beyond the user's latest message. This Node helps provide a more objective conversation assessment and empowers the management of the customer's overall impression.

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  <img class="image-center" src="https://mintcdn.com/cognigy-15abf2ba/zkuN4mfSk9TWL7kq/_assets/ai/develop/node-reference/agent-copilot/sentiment-tile-example.png?fit=max&auto=format&n=zkuN4mfSk9TWL7kq&q=85&s=bc174ecd9ceb50694300ae1a543e58da" alt="Sentiment Tile widget showing emotional tone analysis in Agent Copilot" style={{ width: 'auto' }} width="2484" height="1626" data-path="_assets/ai/develop/node-reference/agent-copilot/sentiment-tile-example.png" />
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## More Information

* [Copilot: Transcript Tile](/ai/agents/develop/node-reference/agent-copilot/transcript-tile)
* [Copilot: Next Action Tile](/ai/agents/develop/node-reference/agent-copilot/next-action-tile)
* [Copilot: Identity Tile](/ai/agents/develop/node-reference/agent-copilot/identity-tile)
* [Agent Copilot Nodes](/ai/agents/develop/node-reference/agent-copilot/overview)
* [Agent Copilot](/agent-copilot/overview)