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Live Agent Setup Introduction

Setup Is Easy

Setting up Live Agent is easy. Here you will find the steps necessary to get started with Live Agent.

First Step - Setup Your Organisation for Live Agent

First, let's begin by setting up Live Agent for your Organisation:

Setup Steps Index

  1. Setup Live Agent for your Organisation
  2. Setup your Project Inbox for Live Agent
  3. Setup your Endpoint and Flow for Handover to Live Agent
  4. Adding Agents and Admins to Live Agent
  5. Optional: Adding an Additional Inbox for your Project