Skip to content


Tasks are specific activities, such as training Intents, importing Snapshots, or creating a new Agent. A Task is an asynchronous process that can run in the background and is associated with the notification system.

Task Panel

The Task Panel provides an overview of both current and previous tasks, serving as a high-level change log for relevant activities. It is accessible by clicking the Task icon task-menu located at the top-right of the Cognigy.AI interface.

The Task Panel displays both ongoing and finished tasks.

To navigate to the source of the launched task, click the task in the list.


After a task is completed, in the upper-right corner of the Cognigy.AI interface, you will receive one of the following notifications:

  • Success Notification. This notification is displayed when a task is successfully completed.
  • Error Notification. This notification is displayed when a task encounters an error and fails. The notification provides a description of the issue.