NiCE Cognigy documentation
Cognigy API
Manage the lifecycle of agents, including deployment, configuration, and real-time interactions. The API also provides administrative tools for monitoring resource usage and managing users.
In this section
Agents (beta)
Create and manage agents, brand personas, tools, skills, and MCP servers, and work with agent sessions.
Resource monitoring
Track key administrative metrics, such as Knowledge Base resource usage and counts.
Deployment & snapshots
Manage the configuration lifecycle: deploy agents, create and upload snapshots.
Flow interaction
Inject messages, reset session context, and control flows.
Administration & setup
Manage organization-level security and access, including creating users and API Keys.
Flow configuration
Access and modify the core settings and structure of individual flows.
Simulator
Manage scenarios, run simulations, schedule automated tests, and retrieve evaluation results.
Logs
Retrieve the latest execution logs and debug entries to troubleshoot flow behavior.