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NiCE Cognigy documentation

Administration and configuration

Set up and run Cognigy for your organization. Manage who has access, share resources across projects, and track usage and costs.

Getting started

Get set up in four steps

1

Get access

Log in for the first time, then connect your identity provider. See Access to Cognigy and single sign-on.
2

Add your team

Invite users and decide what each role can reach. See Members and Access control.
3

Share resources

Configure an LLM or connection once, then assign it to projects. See Global resources.
4

Monitor and review

Track consumption and see who changed what. See Admin Center.

In this section

Browse administration

Account and billing

How Cognigy charges, and the quotas that apply to your license.

Users and access

Roles, permissions, project access, and single sign-on.

Organization management

Usage metrics, audit events, and resources shared across projects.

Deployment

Architecture, browser requirements, and installation options.
Last modified on November 11, 2026