- Shared SaaS — multiple organizations share the same instance of Cognigy.AI. This shared environment allows organizations to benefit from cost efficiencies and streamlined management.
- Dedicated SaaS — a separate instance of Cognigy.AI is provided for each organization. This means that the resources and environment are reserved for the respective organization.
On-premises installations are no longer offered to new customers. However, current on-premises installations will keep operating as usual and will continue to receive updates.