Skip to main content
Projects are collections of Conversational AI resources with which you can create AI Agents. AI Agents are bots designed to tackle one use case and handle multiple user intents. You can deploy AI Agents on a wide range of channels within a Project. Multiple team members can work on a Project at the same time. Projects include Flows, Endpoints, Connections, and many other resources you need to build an AI Agent.

​
Working with Projects

  • GUI
  • API
  • CLI
To create a Project with the Project Creation wizard, click the + button in the upper-left corner of the Main page. On the Main page, you can also edit or delete a Project as well as copy a Project’s Reference ID.

​
Project Creation Wizard

In the Project Creation wizard, select a Project type based on the AI Agent you want to build:
  • Agentic AI
  • Intent-driven AI
An autonomous AI Agent driven by large language models (LLMs). You can build an Agentic AI Agent or hire one from the Job Market.
For on-premises installations, the Live Agent section in the Project Creation wizard is visible only if you enable the FEATURE_USE_COGNIGY_LIVE_AGENT environment variable.

​
Task Panel

Tasks are specific activities, such as training Intents, importing Snapshots, or creating a new Project. A Task is an asynchronous process that runs in the background and for which you get notifications. The Task Panel provides an overview of ongoing and completed Tasks. To open the Task Panel, click the task-menu button in the upper-right corner of the Project page.
Note that only the most recent 100 tasks are visible on the Task Panel. To view tasks beyond the latest 100, use the Get Tasks API request as follows:
  • To skip the first 100 Tasks that are already visible on the Task Panel, set the skip parameter to 100.
  • To view, for example, the next 100 Tasks, set the limit parameter to 100.

​
More Information

⌘I