- Humanlike Reasoning. Independently analyzes requests to determine the best course of action.
- Autonomous Decision-Making. Dynamically navigates and utilizes tools to accomplish tasks successfully.
- Collaborative AI. Works seamlessly with other AI Agents and humans to deliver efficient and accurate solutions.
- Hyper-Personalization. Built-in memory enables context-aware interactions, creating uniquely tailored experiences for each customer.
Prerequisites
Before using the Agentic AI feature, you need:- Create an account in one of the LLM Providers:
- OpenAI. You need to have a paid account or be a member of an organization that provides you access. Open your OpenAI user profile, copy the existing API Key, or create a new one and copy it. You can also use an OpenAI-compatible LLM provider that supports the OpenAI API.
- Azure OpenAI. You need to have a paid account or be a member of an organization that provides you access. Ask your Azure administrator to provide API Key, resource name, and deployment model name.
- Anthropic Claude. You need to be a member of an organization that provides you access.
- Google Gemini. You need to have a paid account or be a member of an organization that provides you access.
- Amazon Bedrock. You need to have a paid account or be a member of an organization that provides you access.
- Mistral AI. You need to have an account or be a member of an organization that provides you access.
- Add two models:
- A primary model to control the AI Agent, selected from the following providers:
gpt-4o
orgpt-4o-mini
powered by OpenAI or Azure OpenAI. You can also use an OpenAI-compatible model.claude-opus-4-0
,claude-sonnet-4-0
, orclaude-3-haiku
by Anthropic.gemini-2.0-flash
orgemini-2.0-flash-lite
by Google Gemini.amazon.nova-lite-v1:0
,amazon.nova-pro-v1:0
,anthropic.claude-3-5-sonnet-20240620-v1:0
by Amazon Bedrock. Note that the model will only work if your AWS administrator gives you access to this model.mistral-large-2411
,mistral-small-2503
,pixtral-large-2503
, orpixtral-12b-2409
by Mistral AI.
- If you want to enable the Knowledge AI feature for your AI Agent, make sure to add an embedding model along with the primary model. Cognigy.AI recommends using the
text-embedding-ada-002
model to enhance Agentic AI capabilities.
- A primary model to control the AI Agent, selected from the following providers:
Concepts
AI Agent Management
AI Agent Management refers to the workspace used to control AI Agents within a Project. This workspace includes the creation, modification, and deletion of AI Agents. With AI Agent Management, you can effectively build autonomous AI Agents for specific roles, tasks, and workflows.AI Agent Creation
You can create AI Agents tailored to meet specific business needs. Designing these AI Agents allows you to handle a wide range of tasks, such as providing customer support, driving sales, automating data analysis, and more.Job Market
You can hire an AI Agent with a ready-made set of skills for a specific task and adapt it to your needs. The table shows available example AI Agents for hire.AI Agent | Job | Job Description | Job Package |
---|---|---|---|
![]() | Airline Support | The AI Agent that supports tasks such as flight status updates, rebooking, passenger FAQs, and more. | - Flow: Main - Knowledge Stores: ACME Airline Brochure and ACME Airline FAQs |
![]() | BDR Assistance | The AI Agent that assists with business development tasks such as answering questions, scheduling callbacks, and other tasks. | - Flow: Main - Knowledge Stores: ACME Brochure and ACME CX FAQs |
![]() | Restaurant Guide | The AI Agent that provides information on menu items, opening hours, reservations, and more. | - Flows: Main - Dinging Concierge, Place Order - Order Expert, and Reserve Table - Reservation Expert - Knowledge Stores: ACME Cantina Brochure and ACME Cantina Menu |
![]() | Health Insurance | The AI Agent that assists with tasks such as adjusting policies and managing claims. | - Flow: Main - Health Insurance - Knowledge Store: FitDirekt FAQs |