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Upcoming removals:
  • The POST /v2.0/optionsresolver API method will be removed in release 2026.3 for shared SaaS installations. If you use this method, update your setup before the removal to avoid disruptions.
  • Anthropic’s claude-3-opus and Amazon Bedrock’s amazon.titan-text-express-v1 models will be removed in release 2026.3. Switch to the newer models before the removal.
  • Following the deprecation of Webchat v2, the full removal of this product is scheduled for February 2026. Make sure you migrate to Webchat v3 before the removal date.
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2026.2.3

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Cognigy.AI

Released January 26, 2026

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Bug Fixes

  • Fixed the issue where users couldn’t view the Simulation dashboard due to the Unable to fetch Simulation Batches error

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2026.2.2

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Cognigy.AI

Released January 23, 2026

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Bug Fixes

  • Fixed the issue where importing Knowledge Stores via Packages failed

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2026.2.1

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Cognigy.AI

Released January 22, 2026

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Bug Fixes

  • Fixed the issue where Set Session Config Nodes generated incorrect error logs

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2026.2.0

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Cognigy.AI, Cognigy Voice Gateway, and Cognigy Live Agent

Released January 20, 2026

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Improvements

  • Improved service stability and performance

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Infrastructure

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Version Compatibility Matrix

The version compatibility matrix was updated for the following Cognigy products: