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Upcoming removals:
  • The POST /v2.0/optionsresolver API method will be removed in release 2026.3. If you use this method, update your setup before the removal to avoid disruptions.
  • Anthropicโ€™s claude-3-opus and Amazon Bedrockโ€™s amazon.titan-text-express-v1 models will be removed in release 2026.3. Switch to the newer models before the removal.
  • Following the deprecation of Webchat v2, the full removal of this product is scheduled for February 2026. Make sure you migrate to Webchat v3 before the removal date.
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2026.2.0

Cognigy.AI, Cognigy Voice Gateway, and Cognigy Live Agent

Released January 20, 2026

Improvements

  • Improved service stability and performance

Infrastructure

Version Compatibility Matrix

The version compatibility matrix was updated for the following Cognigy products: