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This matrix outlines the compatibility of Cognigy Live Agent versions with Cognigy infrastructure components, such as Kubernetes, MongoDB, and Redis. This comprehensive matrix is a resource that empowers users to make informed decisions regarding system integrations and upgrades. It ensures a smooth and successful deployment of Cognigy products within an on-premises environment.
Live Agent /
Infra component
KubernetesPostgreSQLRedisHelm
2025.211.22-1.3315.17.423.9 or higher
2025.201.22-1.3315.17.423.9 or higher
2025.191.22-1.3315.17.423.9 or higher
2025.181.22-1.3315.17.423.9 or higher
2025.171.22-1.3315.17.423.9 or higher
2025.161.22-1.3215.17.423.9 or higher
2025.151.22-1.3215.17.423.9 or higher
2025.141.22-1.3215.17.423.9 or higher
2025.131.22-1.3215.17.423.9 or higher
2025.121.22-1.3215.17.423.9 or higher
2025.111.22-1.3215.17.423.9 or higher
2025.101.22-1.3215.17.023.9 or higher
4.1001.22-1.3215.17.023.9 or higher
4.991.22-1.3215.17.023.9 or higher
4.981.22-1.3215.17.023.9 or higher
4.971.22-1.3215.17.023.9 or higher
4.961.22-1.3215.17.023.9 or higher
4.951.22-1.3215.17.023.9 or higher
4.941.22-1.3215.17.023.9 or higher
4.931.22-1.3015.17.023.9 or higher
4.921.22-1.3015.17.023.9 or higher
4.911.22-1.3015.17.023.9 or higher
4.901.22-1.3015.17.023.9 or higher
4.891.22-1.3015.17.023.9 or higher
4.881.22-1.3015.17.023.9 or higher
4.871.22-1.3015.17.023.9 or higher
4.861.22-1.3115.17.023.9 or higher
4.851.22-1.3115.17.023.9 or higher
4.841.22-1.3115.17.023.9 or higher
4.831.22-1.3015.17.023.9 or higher
4.821.22-1.3015.17.023.9 or higher
4.811.22-1.3015.17.023.9 or higher
4.801.22-1.3015.17.023.9 or higher
4.791.22-1.2915.17.023.9 or higher
4.781.22-1.2815.17.023.9 or higher
4.771.22-1.2815.17.023.9 or higher
4.761.22-1.2815.17.023.9 or higher
4.751.22-1.2815.17.023.9 or higher
4.741.22-1.2815.17.023.9 or higher
4.731.22-1.2715.17.023.9 or higher
4.721.22-1.2715.17.023.9 or higher
4.711.22-1.2715.17.023.9 or higher
4.701.22-1.2715.17.023.9 or higher
4.691.22-1.2715.17.023.9 or higher
4.681.22-1.2715.17.023.9 or higher
4.671.22-1.2715.17.023.9 or higher
4.661.22-1.2715.17.023.9 or higher
4.651.19-1.2615.17.023.9 or higher
4.641.19-1.2615.17.023.9 or higher
4.631.19-1.2615.17.023.9 or higher
4.621.19-1.2615.17.023.9 or higher
4.611.19-1.2615.17.023.9 or higher
4.601.19-1.2615.17.023.9 or higher
4.591.19-1.2615.17.023.9 or higher
4.581.19-1.2615.17.023.9 or higher
4.571.19-1.2615.17.023.9 or higher
4.561.19-1.2615.17.023.9 or higher
4.551.19-1.2615.17.023.9 or higher
4.541.19-1.2515.17.023.9 or higher
4.531.19-1.2515.17.013.8 or higher
4.521.19-1.2515.17.013.8 or higher
4.511.19-1.2515.17.013.8 or higher
4.501.19-1.2415.17.013.8 or higher
4.491.19-1.2415.17.013.8 or higher
4.481.19-1.2415.17.013.8 or higher
4.471.19-1.2415.17.013.8 or higher
4.461.19-1.2415.17.013.8 or higher

More Information

Version Compatibility Matrix:
1: Stand-alone deployment. 2: Both stand-alone and High Availability (HA) with Sentinel deployments.
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