Platform-Provided LLM
Cognigy.AI provides a GPT-based LLM for setting up and testing design-time features.
Azure OpenAI
Add credentials for the predefined model, such as
gpt-5, gpt-5-nano, and text-embedding, or add a custom model based on an Azure OpenAI model.OpenAI
Add credentials for the predefined model, such as
gpt-5, gpt-5-nano, and text-embedding, or add a custom model based on an OpenAI model.OpenAI-Compatible LLMs
Add credentials for models from any provider that adheres to the OpenAI API standards, including Hugging Face, DeepSeek, xAI, Fireworks AI, and others.
Anthropic
Add credentials for the predefined model, such as
claude-opus-4-0, claude-sonnet-4-0, and claude-3-haiku, or add a custom model based on an Anthropic model.Google Vertex
Add a custom model based on a model from the Vertex AI family.
Google Gemini
Add credentials for the predefined model, such as
gemini-2.5-pro, gemini-2.5-flash, and gemini-2.5-flash-lite, or add a custom model based on a model from the Gemini family.Aleph Alpha
Add credentials for the predefined model, such as
luminous and luminous-embedding-128, or add a custom model based on an Aleph Alpha model.Amazon Bedrock
Add credentials for the predefined model or add a custom model based on any Amazon Bedrock model that supports the Converse API.
Mistral AI
Add credentials for the predefined model, such as
pixtral-12b-2409, mistral-large-latest, and mistral-medium-latest, or add a custom model based on a Mistral AI model.Cognigy Nexus LLM
Cognigy Nexus LLM is a proprietary LLM, provided and hosted by Cognigy, optimized for AI-driven customer service.
1: The platform-provided LLM is available only to customers with SaaS installations.