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To add a standard or custom model, select a large language model (LLM) provider integrated with Cognigy:

Platform-Provided LLM

Cognigy provides a GPT-based LLM for setting up and testing design-time features.

Azure OpenAI

Add credentials for standard models, such as gpt-5-4, gpt-5-2, gpt-5-1, gpt-5, and text-embedding, or add a custom model based on an Azure OpenAI model.

OpenAI

Add credentials for standard models, such as gpt-5-4, gpt-5-2, gpt-5-1, gpt-5, and text-embedding, or add a custom model based on an OpenAI model.

OpenAI-Compatible LLMs

Add credentials for models from any provider that adheres to the OpenAI API standards, including Hugging Face, DeepSeek, xAI, Fireworks AI, and others.

Anthropic

Add credentials for standard models, such as claude-sonnet-4-6, claude-sonnet-4-5, and claude-haiku-4-5, or add a custom model based on an Anthropic model.

Google Vertex

Add a custom model based on a model from the Vertex AI family.

Google Gemini

Add credentials for standard models, such as gemini-2.5-pro and gemini-2.5-flash, or add a custom model based on a model from the Gemini family.

Google GenAI

Add credentials for standard models, such as gemini-3.1-pro-preview, gemini-3.1-flash-lite, gemini-3-flash-preview, gemini-3.5-flash, gemini-3.6-flash, gemini-3.7-flash, and gemini-3.5-flash-lite.

Aleph Alpha

Add credentials for the standard luminous model, or add a custom model based on an Aleph Alpha model.

Amazon Bedrock

Add credentials for standard models or add a custom model based on any Amazon Bedrock model that supports the Converse API.

Mistral AI

Add credentials for standard models, such as mistral-large-latest and mistral-small-latest, or add a custom model based on a Mistral AI model.

Cognigy Nexus LLM

Cognigy Nexus LLM is a proprietary LLM, provided and hosted by Cognigy, optimized for AI-driven customer service.
1: The platform-provided LLM is available only to customers with SaaS installations.
Last modified on September 3, 2026