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GET
Get Organization Policies

Authorizations

X-API-Key
string
header
required

Supply the API Key in the HTTP-Header

Response

Returns the policies defined for the user's organisation.

_id
string
Required string length: 24
Pattern: ^[a-z0-9]{24}$
businessUnitId
string

The business unit ID

tenantId
string

The tenant ID

name
string

The name of this organisation

disabled
boolean

Flag whether this organisation is currently disabled

quotaMaxProjects
number
quotaMaxUsers
number
quotaMaxChannelsPerProject
number
quotaMaxMessagesPerDay
number
quotaMaxKnowledgeChunks
number
passwordPolicy
object
sessionStateTTLInMinutes
number
contactProfileTTLInMinutes
number
conversationTTLInMinutes
number
liveAgentAccount
number
billingTimezone
enum<string>

Timezone according to IANA Timezone Database (2020a)

Available options:
Africa/Abidjan,
Africa/Accra,
Africa/Addis_Ababa,
Africa/Algiers,
Africa/Asmara,
Africa/Asmera,
Africa/Bamako,
Africa/Bangui,
Africa/Banjul,
Africa/Bissau,
Africa/Blantyre,
Africa/Brazzaville,
Africa/Bujumbura,
Africa/Cairo,
Africa/Casablanca,
Africa/Ceuta,
Africa/Conakry,
Africa/Dakar,
Africa/Dar_es_Salaam,
Africa/Djibouti,
Africa/Douala,
Africa/El_Aaiun,
Africa/Freetown,
Africa/Gaborone,
Africa/Harare,
Africa/Johannesburg,
Africa/Juba,
Africa/Kampala,
Africa/Khartoum,
Africa/Kigali,
Africa/Kinshasa,
Africa/Lagos,
Africa/Libreville,
Africa/Lome,
Africa/Luanda,
Africa/Lubumbashi,
Africa/Lusaka,
Africa/Malabo,
Africa/Maputo,
Africa/Maseru,
Africa/Mbabane,
Africa/Mogadishu,
Africa/Monrovia,
Africa/Nairobi,
Africa/Ndjamena,
Africa/Niamey,
Africa/Nouakchott,
Africa/Ouagadougou,
Africa/Porto-Novo,
Africa/Sao_Tome,
Africa/Timbuktu,
Africa/Tripoli,
Africa/Tunis,
Africa/Windhoek,
America/Adak,
America/Anchorage,
America/Anguilla,
America/Antigua,
America/Araguaina,
America/Argentina/Buenos_Aires,
America/Argentina/Catamarca,
America/Argentina/ComodRivadavia,
America/Argentina/Cordoba,
America/Argentina/Jujuy,
America/Argentina/La_Rioja,
America/Argentina/Mendoza,
America/Argentina/Rio_Gallegos,
America/Argentina/Salta,
America/Argentina/San_Juan,
America/Argentina/San_Luis,
America/Argentina/Tucuman,
America/Argentina/Ushuaia,
America/Aruba,
America/Asuncion,
America/Atikokan,
America/Atka,
America/Bahia,
America/Bahia_Banderas,
America/Barbados,
America/Belem,
America/Belize,
America/Blanc-Sablon,
America/Boa_Vista,
America/Bogota,
America/Boise,
America/Buenos_Aires,
America/Cambridge_Bay,
America/Campo_Grande,
America/Cancun,
America/Caracas,
America/Catamarca,
America/Cayenne,
America/Cayman,
America/Chicago,
America/Chihuahua,
America/Coral_Harbour,
America/Cordoba,
America/Costa_Rica,
America/Creston,
America/Cuiaba,
America/Curacao,
America/Danmarkshavn,
America/Dawson,
America/Dawson_Creek,
America/Denver,
America/Detroit,
America/Dominica,
America/Edmonton,
America/Eirunepe,
America/El_Salvador,
America/Ensenada,
America/Fort_Nelson,
America/Fort_Wayne,
America/Fortaleza,
America/Glace_Bay,
America/Godthab,
America/Goose_Bay,
America/Grand_Turk,
America/Grenada,
America/Guadeloupe,
America/Guatemala,
America/Guayaquil,
America/Guyana,
America/Halifax,
America/Havana,
America/Hermosillo,
America/Indiana/Indianapolis,
America/Indiana/Knox,
America/Indiana/Marengo,
America/Indiana/Petersburg,
America/Indiana/Tell_City,
America/Indiana/Vevay,
America/Indiana/Vincennes,
America/Indiana/Winamac,
America/Indianapolis,
America/Inuvik,
America/Iqaluit,
America/Jamaica,
America/Jujuy,
America/Juneau,
America/Kentucky/Louisville,
America/Kentucky/Monticello,
America/Knox_IN,
America/Kralendijk,
America/La_Paz,
America/Lima,
America/Los_Angeles,
America/Louisville,
America/Lower_Princes,
America/Maceio,
America/Managua,
America/Manaus,
America/Marigot,
America/Martinique,
America/Matamoros,
America/Mazatlan,
America/Mendoza,
America/Menominee,
America/Merida,
America/Metlakatla,
America/Mexico_City,
America/Miquelon,
America/Moncton,
America/Monterrey,
America/Montevideo,
America/Montreal,
America/Montserrat,
America/Nassau,
America/New_York,
America/Nipigon,
America/Nome,
America/Noronha,
America/North_Dakota/Beulah,
America/North_Dakota/Center,
America/North_Dakota/New_Salem,
America/Ojinaga,
America/Panama,
America/Pangnirtung,
America/Paramaribo,
America/Phoenix,
America/Port-au-Prince,
America/Port_of_Spain,
America/Porto_Acre,
America/Porto_Velho,
America/Puerto_Rico,
America/Punta_Arenas,
America/Rainy_River,
America/Rankin_Inlet,
America/Recife,
America/Regina,
America/Resolute,
America/Rio_Branco,
America/Rosario,
America/Santa_Isabel,
America/Santarem,
America/Santiago,
America/Santo_Domingo,
America/Sao_Paulo,
America/Scoresbysund,
America/Shiprock,
America/Sitka,
America/St_Barthelemy,
America/St_Johns,
America/St_Kitts,
America/St_Lucia,
America/St_Thomas,
America/St_Vincent,
America/Swift_Current,
America/Tegucigalpa,
America/Thule,
America/Thunder_Bay,
America/Tijuana,
America/Toronto,
America/Tortola,
America/Vancouver,
America/Virgin,
America/Whitehorse,
America/Winnipeg,
America/Yakutat,
America/Yellowknife,
Antarctica/Casey,
Antarctica/Davis,
Antarctica/DumontDUrville,
Antarctica/Macquarie,
Antarctica/Mawson,
Antarctica/McMurdo,
Antarctica/Palmer,
Antarctica/Rothera,
Antarctica/South_Pole,
Antarctica/Syowa,
Antarctica/Troll,
Antarctica/Vostok,
Arctic/Longyearbyen,
Asia/Aden,
Asia/Almaty,
Asia/Amman,
Asia/Anadyr,
Asia/Aqtau,
Asia/Aqtobe,
Asia/Ashgabat,
Asia/Ashkhabad,
Asia/Atyrau,
Asia/Baghdad,
Asia/Bahrain,
Asia/Baku,
Asia/Bangkok,
Asia/Barnaul,
Asia/Beirut,
Asia/Bishkek,
Asia/Brunei,
Asia/Calcutta,
Asia/Chita,
Asia/Choibalsan,
Asia/Chongqing,
Asia/Chungking,
Asia/Colombo,
Asia/Dacca,
Asia/Damascus,
Asia/Dhaka,
Asia/Dili,
Asia/Dubai,
Asia/Dushanbe,
Asia/Famagusta,
Asia/Gaza,
Asia/Harbin,
Asia/Hebron,
Asia/Ho_Chi_Minh,
Asia/Hong_Kong,
Asia/Hovd,
Asia/Irkutsk,
Asia/Istanbul,
Asia/Jakarta,
Asia/Jayapura,
Asia/Jerusalem,
Asia/Kabul,
Asia/Kamchatka,
Asia/Karachi,
Asia/Kashgar,
Asia/Kathmandu,
Asia/Katmandu,
Asia/Khandyga,
Asia/Kolkata,
Asia/Krasnoyarsk,
Asia/Kuala_Lumpur,
Asia/Kuching,
Asia/Kuwait,
Asia/Macao,
Asia/Macau,
Asia/Magadan,
Asia/Makassar,
Asia/Manila,
Asia/Muscat,
Asia/Nicosia,
Asia/Novokuznetsk,
Asia/Novosibirsk,
Asia/Omsk,
Asia/Oral,
Asia/Phnom_Penh,
Asia/Pontianak,
Asia/Pyongyang,
Asia/Qatar,
Asia/Qyzylorda,
Asia/Rangoon,
Asia/Riyadh,
Asia/Saigon,
Asia/Sakhalin,
Asia/Samarkand,
Asia/Seoul,
Asia/Shanghai,
Asia/Singapore,
Asia/Srednekolymsk,
Asia/Taipei,
Asia/Tashkent,
Asia/Tbilisi,
Asia/Tehran,
Asia/Tel_Aviv,
Asia/Thimbu,
Asia/Thimphu,
Asia/Tokyo,
Asia/Tomsk,
Asia/Ujung_Pandang,
Asia/Ulaanbaatar,
Asia/Ulan_Bator,
Asia/Urumqi,
Asia/Ust-Nera,
Asia/Vientiane,
Asia/Vladivostok,
Asia/Yakutsk,
Asia/Yangon,
Asia/Yekaterinburg,
Asia/Yerevan,
Atlantic/Azores,
Atlantic/Bermuda,
Atlantic/Canary,
Atlantic/Cape_Verde,
Atlantic/Faeroe,
Atlantic/Faroe,
Atlantic/Jan_Mayen,
Atlantic/Madeira,
Atlantic/Reykjavik,
Atlantic/South_Georgia,
Atlantic/St_Helena,
Atlantic/Stanley,
Australia/ACT,
Australia/Adelaide,
Australia/Brisbane,
Australia/Broken_Hill,
Australia/Canberra,
Australia/Currie,
Australia/Darwin,
Australia/Eucla,
Australia/Hobart,
Australia/LHI,
Australia/Lindeman,
Australia/Lord_Howe,
Australia/Melbourne,
Australia/NSW,
Australia/North,
Australia/Perth,
Australia/Queensland,
Australia/South,
Australia/Sydney,
Australia/Tasmania,
Australia/Victoria,
Australia/West,
Australia/Yancowinna,
Brazil/Acre,
Brazil/DeNoronha,
Brazil/East,
Brazil/West,
CET,
CST6CDT,
Canada/Atlantic,
Canada/Central,
Canada/Eastern,
Canada/Mountain,
Canada/Newfoundland,
Canada/Pacific,
Canada/Saskatchewan,
Canada/Yukon,
Chile/Continental,
Chile/EasterIsland,
Cuba,
EET,
EST,
EST5EDT,
Egypt,
Eire,
Etc/GMT,
Etc/GMT+0,
Etc/GMT+1,
Etc/GMT+10,
Etc/GMT+11,
Etc/GMT+12,
Etc/GMT+2,
Etc/GMT+3,
Etc/GMT+4,
Etc/GMT+5,
Etc/GMT+6,
Etc/GMT+7,
Etc/GMT+8,
Etc/GMT+9,
Etc/GMT-0,
Etc/GMT-1,
Etc/GMT-10,
Etc/GMT-11,
Etc/GMT-12,
Etc/GMT-13,
Etc/GMT-14,
Etc/GMT-2,
Etc/GMT-3,
Etc/GMT-4,
Etc/GMT-5,
Etc/GMT-6,
Etc/GMT-7,
Etc/GMT-8,
Etc/GMT-9,
Etc/GMT0,
Etc/Greenwich,
Etc/UCT,
Etc/UTC,
Etc/Universal,
Etc/Zulu,
Europe/Amsterdam,
Europe/Andorra,
Europe/Astrakhan,
Europe/Athens,
Europe/Belfast,
Europe/Belgrade,
Europe/Berlin,
Europe/Bratislava,
Europe/Brussels,
Europe/Bucharest,
Europe/Budapest,
Europe/Busingen,
Europe/Chisinau,
Europe/Copenhagen,
Europe/Dublin,
Europe/Gibraltar,
Europe/Guernsey,
Europe/Helsinki,
Europe/Isle_of_Man,
Europe/Istanbul,
Europe/Jersey,
Europe/Kaliningrad,
Europe/Kiev,
Europe/Kirov,
Europe/Lisbon,
Europe/Ljubljana,
Europe/London,
Europe/Luxembourg,
Europe/Madrid,
Europe/Malta,
Europe/Mariehamn,
Europe/Minsk,
Europe/Monaco,
Europe/Moscow,
Europe/Nicosia,
Europe/Oslo,
Europe/Paris,
Europe/Podgorica,
Europe/Prague,
Europe/Riga,
Europe/Rome,
Europe/Samara,
Europe/San_Marino,
Europe/Sarajevo,
Europe/Saratov,
Europe/Simferopol,
Europe/Skopje,
Europe/Sofia,
Europe/Stockholm,
Europe/Tallinn,
Europe/Tirane,
Europe/Tiraspol,
Europe/Ulyanovsk,
Europe/Uzhgorod,
Europe/Vaduz,
Europe/Vatican,
Europe/Vienna,
Europe/Vilnius,
Europe/Volgograd,
Europe/Warsaw,
Europe/Zagreb,
Europe/Zaporozhye,
Europe/Zurich,
GB,
GB-Eire,
GMT,
GMT+0,
GMT-0,
GMT0,
Greenwich,
HST,
Hongkong,
Iceland,
Indian/Antananarivo,
Indian/Chagos,
Indian/Christmas,
Indian/Cocos,
Indian/Comoro,
Indian/Kerguelen,
Indian/Mahe,
Indian/Maldives,
Indian/Mauritius,
Indian/Mayotte,
Indian/Reunion,
Iran,
Israel,
Jamaica,
Japan,
Kwajalein,
Libya,
MET,
MST,
MST7MDT,
Mexico/BajaNorte,
Mexico/BajaSur,
Mexico/General,
NZ,
NZ-CHAT,
Navajo,
PRC,
PST8PDT,
Pacific/Apia,
Pacific/Auckland,
Pacific/Bougainville,
Pacific/Chatham,
Pacific/Chuuk,
Pacific/Easter,
Pacific/Efate,
Pacific/Enderbury,
Pacific/Fakaofo,
Pacific/Fiji,
Pacific/Funafuti,
Pacific/Galapagos,
Pacific/Gambier,
Pacific/Guadalcanal,
Pacific/Guam,
Pacific/Honolulu,
Pacific/Johnston,
Pacific/Kiritimati,
Pacific/Kosrae,
Pacific/Kwajalein,
Pacific/Majuro,
Pacific/Marquesas,
Pacific/Midway,
Pacific/Nauru,
Pacific/Niue,
Pacific/Norfolk,
Pacific/Noumea,
Pacific/Pago_Pago,
Pacific/Palau,
Pacific/Pitcairn,
Pacific/Pohnpei,
Pacific/Ponape,
Pacific/Port_Moresby,
Pacific/Rarotonga,
Pacific/Saipan,
Pacific/Samoa,
Pacific/Tahiti,
Pacific/Tarawa,
Pacific/Tongatapu,
Pacific/Truk,
Pacific/Wake,
Pacific/Wallis,
Pacific/Yap,
Poland,
Portugal,
ROC,
ROK,
Singapore,
Turkey,
UCT,
US/Alaska,
US/Aleutian,
US/Arizona,
US/Central,
US/East-Indiana,
US/Eastern,
US/Hawaii,
US/Indiana-Starke,
US/Michigan,
US/Mountain,
US/Pacific,
US/Pacific-New,
US/Samoa,
UTC,
Universal,
W-SU,
WET,
Zulu
Example:

"Europe/Berlin"

dataPrivacySettings
object
aiOpsCenterEnabled
boolean
proactiveProductEnabled
boolean
orgInPlatformLlmEnabled
boolean
quotaMaxResourceUsage
number | null

Dollar quota cap for resource usage. null = use platform default.

Required range: x >= 0
resourceUsagePaidTier
boolean

Whether this org is on the paid tier for resource usage.

Last modified on August 4, 2026