Analytics 3.0
Get Call Counter Metrics for the Organization
Gets call counter metrics for the organization. Data is available up to two days ago, and only for 2025 onwards.
GET
/
v3.0
/
callcounter
Get Call Counter Metrics for the Organization
curl --request GET \
--url https://api-trial.cognigy.ai/new/v3.0/callcounter \
--header 'X-API-Key: <api-key>'import requests
url = "https://api-trial.cognigy.ai/new/v3.0/callcounter"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api-trial.cognigy.ai/new/v3.0/callcounter', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api-trial.cognigy.ai/new/v3.0/callcounter",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api-trial.cognigy.ai/new/v3.0/callcounter"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api-trial.cognigy.ai/new/v3.0/callcounter")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api-trial.cognigy.ai/new/v3.0/callcounter")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"items": [
{
"day": 123,
"month": 123,
"year": 123,
"maxConcurrency": 123,
"callMinutes": 123,
"processedCalls": 123,
"billableCalls": 123
}
]
}{
"type": "Bad Request",
"title": "Bad Request Error",
"status": 400,
"detail": "Validation failed. Missing payload.",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Unauthorized",
"title": "Unauthorized Error",
"status": 401,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 401,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Payment Required",
"title": "Payment Required Error",
"status": 402,
"detail": "Validation failed. Missing payload.",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 402,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Forbidden",
"title": "Forbidden Error",
"status": 403,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Not Found",
"title": "Not Found Error",
"status": 404,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {},
"logLevel": "error"
}{
"type": "Method Not Allowed",
"title": "Method Not Allowed Error",
"status": 405,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Conflict",
"title": "Conflict Error",
"status": 409,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1004,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Payload Too Large",
"title": "Payload Too Large Error",
"status": 413,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Internal Server Error",
"title": "Internal Server Error",
"status": 500,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Not Implemented",
"title": "Not Implemented Error",
"status": 501,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1009,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Bad Gateway",
"title": "Bad Gateway Error",
"status": 502,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Service Unavailable",
"title": "Service Unavailable Error",
"status": 503,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 503,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Gateway Timeout",
"title": "Gateway Timeout Error",
"status": 504,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}Last modified on July 22, 2026
Previous
Get Conversation Counter Metrics for the OrganizationGets conversation counter metrics for the organization. Data is available up to one day ago, and only for 2025 onwards.
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⌘I
Get Call Counter Metrics for the Organization
curl --request GET \
--url https://api-trial.cognigy.ai/new/v3.0/callcounter \
--header 'X-API-Key: <api-key>'import requests
url = "https://api-trial.cognigy.ai/new/v3.0/callcounter"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api-trial.cognigy.ai/new/v3.0/callcounter', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api-trial.cognigy.ai/new/v3.0/callcounter",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api-trial.cognigy.ai/new/v3.0/callcounter"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api-trial.cognigy.ai/new/v3.0/callcounter")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api-trial.cognigy.ai/new/v3.0/callcounter")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"items": [
{
"day": 123,
"month": 123,
"year": 123,
"maxConcurrency": 123,
"callMinutes": 123,
"processedCalls": 123,
"billableCalls": 123
}
]
}{
"type": "Bad Request",
"title": "Bad Request Error",
"status": 400,
"detail": "Validation failed. Missing payload.",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Unauthorized",
"title": "Unauthorized Error",
"status": 401,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 401,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Payment Required",
"title": "Payment Required Error",
"status": 402,
"detail": "Validation failed. Missing payload.",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 402,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Forbidden",
"title": "Forbidden Error",
"status": 403,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Not Found",
"title": "Not Found Error",
"status": 404,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {},
"logLevel": "error"
}{
"type": "Method Not Allowed",
"title": "Method Not Allowed Error",
"status": 405,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Conflict",
"title": "Conflict Error",
"status": 409,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1004,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Payload Too Large",
"title": "Payload Too Large Error",
"status": 413,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Internal Server Error",
"title": "Internal Server Error",
"status": 500,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Not Implemented",
"title": "Not Implemented Error",
"status": 501,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1009,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Bad Gateway",
"title": "Bad Gateway Error",
"status": 502,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Service Unavailable",
"title": "Service Unavailable Error",
"status": 503,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 503,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}{
"type": "Gateway Timeout",
"title": "Gateway Timeout Error",
"status": 504,
"detail": "<string>",
"instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
"code": 1000,
"traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
"details": {}
}