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Overview
API
- PATCHUpdate an Analytics Record
- DELDelete Analytics Records
- GETGet Call Counter Metrics for the Organizationdeprecated
- GETGet Conversation Counter Metrics for the Organizationdeprecated
- GETGet Knowledge Query Counter Metrics for an Organization.
- GETGet Call Counter Metrics for a Projectdeprecated
- GETGet Conversation Counter Metrics for a Projectdeprecated
- GETGet Knowledge Query Counter Metrics for a Project.
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Get Conversation Counter Metrics for the Organization
Gets conversation counter metrics for the organization.
curl --request GET \
--url https://api-trial.cognigy.ai/new/v2.0/conversationcounter \
--header 'X-API-Key: <api-key>'{
"items": [
{
"conversations": 123,
"day": 123,
"month": 123,
"year": 123,
"channel": "<string>"
}
]
}Documentation Index
Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
Supply the API Key in the HTTP-Header
Query Parameters
Deprecated. Please no longer use this parameter. Use channel=nonConversational instead.
As of release 4.96, conversations can be filtered by specific channels like "webchat2". Previously, "webchat2" conversations were aggregated under "realtime" and could not be individually filtered.
facebook, alexa, slack, generic, inject, rest, realtime, socket, adminconsole, webchat2, dialogflow, twilio, twilio-sms, line, intercom, microsoftBotFramework, microsoftTeams, sunshineConversations, admin-webchat, avaya, nonConversational, voiceGateway2, amazonLex, workplace, webhook, abstractRest, userlike, ringCentralEngage, audioCodes, bandwidth, whatsapp, eightByEight, genesysBotConnector, niceCXOne, agentAssistVoice, webchat3, niceCXOneAAH, zoomContactCenter, mcpServer "webchat3"
Response
The conversation counter stats for the given time-frame.
Show child attributes
Show child attributes
curl --request GET \
--url https://api-trial.cognigy.ai/new/v2.0/conversationcounter \
--header 'X-API-Key: <api-key>'{
"items": [
{
"conversations": 123,
"day": 123,
"month": 123,
"year": 123,
"channel": "<string>"
}
]
}