Get a Copilot Config

GET

v2.0

copilotConfigs

{configId}

curl --request GET \
  --url https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId} \
  --header 'X-API-Key: <api-key>'

const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};

fetch('https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "X-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("X-API-Key", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'

response = http.request(request)
puts response.read_body

{
  "_id": "<string>",
  "name": "<string>",
  "description": "<string>",
  "referenceId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "projectReference": "<string>",
  "organisationReference": "<string>",
  "createdAt": 123,
  "lastChanged": 123,
  "createdBy": "<string>",
  "lastChangedBy": "<string>",
  "layoutMode": "grid",
  "space": {
    "columns": 123,
    "rows": 123,
    "gap": 123
  },
  "widgets": [
    {
      "key": "customer-sentiment",
      "name": "<string>",
      "description": "<string>",
      "runsWhen": "everyTurn",
      "runsFor": "allContacts",
      "placement": {
        "pinned": true,
        "column": 123,
        "row": 123,
        "width": 123,
        "height": 123,
        "unpinnedBehavior": "newTile"
      }
    }
  ],
  "hasEverSaved": true,
  "published": true,
  "publication": {
    "publishedAt": 123,
    "flowCount": 123,
    "orchestrationFlowName": "<string>",
    "orchestrationFlowLink": "<string>",
    "endpointName": "<string>",
    "endpointLink": "<string>"
  }
}

{
  "type": "Bad Request",
  "title": "Bad Request Error",
  "status": 400,
  "detail": "Validation failed. Missing payload.",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Unauthorized",
  "title": "Unauthorized Error",
  "status": 401,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 401,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Payment Required",
  "title": "Payment Required Error",
  "status": 402,
  "detail": "Validation failed. Missing payload.",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 402,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Forbidden",
  "title": "Forbidden Error",
  "status": 403,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Not Found",
  "title": "Not Found Error",
  "status": 404,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {},
  "logLevel": "error"
}

{
  "type": "Method Not Allowed",
  "title": "Method Not Allowed Error",
  "status": 405,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Conflict",
  "title": "Conflict Error",
  "status": 409,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1004,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Payload Too Large",
  "title": "Payload Too Large Error",
  "status": 413,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Internal Server Error",
  "title": "Internal Server Error",
  "status": 500,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Not Implemented",
  "title": "Not Implemented Error",
  "status": 501,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1009,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Bad Gateway",
  "title": "Bad Gateway Error",
  "status": 502,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Service Unavailable",
  "title": "Service Unavailable Error",
  "status": 503,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 503,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Gateway Timeout",
  "title": "Gateway Timeout Error",
  "status": 504,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

Authorizations

X-API-Key

string

header

required

Supply the API Key in the HTTP-Header

Headers

enum<string>

The Accept header specifies the media type that the client expects in the response. Available options: application/json, application/hal+json, application/xml, text/xml, text/csv. The default value is application/json.

Available options:

application/json,

application/hal+json,

application/xml,

text/xml,

text/csv

Path Parameters

configId

string

required

The unique identifier for the Copilot config.

Required string length: 24

Pattern: ^[a-z0-9]{24}$

Query Parameters

projectId

string

required

The unique identifier for the Project. Copilot configs are always scoped to a single Project.

Required string length: 24

Pattern: ^[a-z0-9]{24}$

Response

Returns the Copilot config object.

_id

string<mongoId>

The object id of the Copilot config

name

string

The name of the Copilot config

description

string

The description of the Copilot config

referenceId

string<uuid>

The referenceId of the Copilot config

projectReference

string<mongoId>

The id of the project the Copilot config belongs to

organisationReference

string

The id of the organisation the Copilot config belongs to

createdAt

integer

Unix timestamp (seconds) of when the Copilot config was created

lastChanged

integer

Unix timestamp (seconds) of when the Copilot config was last changed

createdBy

string

The id of the user who created the Copilot config

lastChangedBy

string

The id of the user who last changed the Copilot config

layoutMode

enum<string>

The layout mode of the Copilot config

Available options:

grid,

hybrid,

single

space

object

How much room the Copilot has in the agent's workspace.

Show child attributes

widgets

object[]

Always an array, never null, even when empty.

Show child attributes

hasEverSaved

boolean

True once a save has succeeded at least once. Not the same as published — publishing is asynchronous, so a config is routinely saved while still unpublished.

published

boolean

Whether the Copilot config is published

publication

object | null

The last completed deploy, or null if none has finished.

Show child attributes

Last modified on September 30, 2026

Get a Copilot Config

curl --request GET \
  --url https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId} \
  --header 'X-API-Key: <api-key>'

const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};

fetch('https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "X-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("X-API-Key", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://api-trial.cognigy.ai/new/v2.0/copilotConfigs/{configId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'

response = http.request(request)
puts response.read_body

{
  "_id": "<string>",
  "name": "<string>",
  "description": "<string>",
  "referenceId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "projectReference": "<string>",
  "organisationReference": "<string>",
  "createdAt": 123,
  "lastChanged": 123,
  "createdBy": "<string>",
  "lastChangedBy": "<string>",
  "layoutMode": "grid",
  "space": {
    "columns": 123,
    "rows": 123,
    "gap": 123
  },
  "widgets": [
    {
      "key": "customer-sentiment",
      "name": "<string>",
      "description": "<string>",
      "runsWhen": "everyTurn",
      "runsFor": "allContacts",
      "placement": {
        "pinned": true,
        "column": 123,
        "row": 123,
        "width": 123,
        "height": 123,
        "unpinnedBehavior": "newTile"
      }
    }
  ],
  "hasEverSaved": true,
  "published": true,
  "publication": {
    "publishedAt": 123,
    "flowCount": 123,
    "orchestrationFlowName": "<string>",
    "orchestrationFlowLink": "<string>",
    "endpointName": "<string>",
    "endpointLink": "<string>"
  }
}

{
  "type": "Bad Request",
  "title": "Bad Request Error",
  "status": 400,
  "detail": "Validation failed. Missing payload.",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Unauthorized",
  "title": "Unauthorized Error",
  "status": 401,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 401,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Payment Required",
  "title": "Payment Required Error",
  "status": 402,
  "detail": "Validation failed. Missing payload.",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 402,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Forbidden",
  "title": "Forbidden Error",
  "status": 403,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Not Found",
  "title": "Not Found Error",
  "status": 404,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {},
  "logLevel": "error"
}

{
  "type": "Method Not Allowed",
  "title": "Method Not Allowed Error",
  "status": 405,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Conflict",
  "title": "Conflict Error",
  "status": 409,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1004,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Payload Too Large",
  "title": "Payload Too Large Error",
  "status": 413,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Internal Server Error",
  "title": "Internal Server Error",
  "status": 500,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Not Implemented",
  "title": "Not Implemented Error",
  "status": 501,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1009,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Bad Gateway",
  "title": "Bad Gateway Error",
  "status": 502,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Service Unavailable",
  "title": "Service Unavailable Error",
  "status": 503,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 503,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

{
  "type": "Gateway Timeout",
  "title": "Gateway Timeout Error",
  "status": 504,
  "detail": "<string>",
  "instance": "/v2.0/flows/5ce7c2d833ea1e04d7e6c432",
  "code": 1000,
  "traceId": "api--f84324f4-98eb-4f02-abdd-375a2e6c3c1f",
  "details": {}
}

Overview

Core Resources

Simulator

Logs

Authorizations

Headers

Path Parameters

Query Parameters

Response