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With release v4.30.0, we have officially marked our Kubernetes repository as deprecated. If you are an on-premises customer and you are running Cognigy.AI/Cognigy Insights yourself, have a look at our Helm Chart, which we have crafted for Cognigy.AI/Cognigy Insights! Our Kubernetes repository will still receive updates until 31st December 2022.

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4.34.0

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Cognigy.AI

Released September 13, 2022

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Features

French user interface
This release of Cognigy.AI adds French as a new language in our Cognigy.AI user interface

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Improvements

  • Improved by adding white background to all lists
  • Improved the datepicker in a question node by adding the possibility to provide a function to enable or disable dates
  • Improved by replacing pickle storage format of Intent models with mixed plain text / byte file hierarchy
  • Forward whisper and live agent assist messages to Live Agent using a dedicated channel
  • Add support for forwardable whisper and live agent assist messages in third-party endpoints
  • Create a new Webchat release 2.42.0

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Bug Fixes

  • Fixed a bug where the “index logs” API which is also used by our logs page would not properly work when using filters
  • Fixed a bug where “an dem 18.6.” was not recognized as a date in German
  • Fixed a bug where some invalid fields in audio preview settings did not allow updating the agent settings
  • Fixed a bug where merging a package was deleting NLU models

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Cognigy Insights

Released September 13, 2022

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Bug Fixes

  • Fixed an issue where data in our OData analytics feed was double JSON stringified
  • Fix date range filtering option

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Cognigy Live Agent

Released September 13, 2022

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Improvements

  • Improved by switching the Live Agent wording for the conversation status from “Aborted” to “Abandoned”
  • Improved by adding status colours for notifications shown while actions are performed, such as updating settings or assigning conversations

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Bug Fixes

  • Fixed a bug where the reports number are inconsistent depending on the Live Agent client timezone and date range applied
  • Fixed a bug where the agent’s name was cut off in the Reports Overview