NiCE Cognigy documentation
Click To Call
A multimodal voice application that allows for seamless communication between users and your voice AI Agent with a single click.
The main function is to create easy to use voice AI Agent widgets that you can embed in your website. Additionally, you can build a custom experience with the Click To Call SDK.
Click To Call is built with the web real-time communication (WebRTC) protocol and Opus codec, and delivers low-latency, high-quality audio communication.
In this section
About Click To Call
Learn about Click To Call, deployment options, key benefits, prerequisites, and restrictions.
Quickstart
Set up a basic Click To Call widget in a few steps.
Configure
Configure the Click To Call widget in the Voice Gateway Endpoint settings.
Embed
Embed the Click To Call widget in your website.
Tutorials
These tutorials help you with advanced setups for the Click To Call widget.
SDK
Build a custom voice interface from scratch with the Click To Call SDK.