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Documentation Index

Fetch the complete documentation index at: https://docs.cognigy.com/llms.txt

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Updated in 4.60 Agent Copilot Nodes allow you to configure and control the Agent Copilot workspace from the Flow. Agent Copilot Nodes include:
  • Configuration Node — the Copilot: Set Grid Node to configure and arrange the tiles in the Agent Copilot grid.
  • Plug-and-play widgets — plug-and-play widgets are Agent Copilot Nodes that require minimal configuration to integrate into the Agent Copilot workspace.
  • Customization Nodes — Nodes that can provide advanced capabilities to the widgets in the Agent Copilot workspace.

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Configuration Node

Copilot: Set Grid

This Node allows you to configure and arrange the tiles in the Agent Copilot grid.

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Plug-and-Play Widgets

Copilot: Identity Tile

This Node displays and processes user-specific information directly in the widget of your Agent Copilot workspace.

Copilot: Next Action Tile

This Node determines the appropriate next step or action in a conversation or process based on the user’s input or the current context.

Copilot: Sentiment Tile

This Node performs sentiment analysis on the most recent input and provides insights into the emotional tone of the user.

Copilot: Transcript Tile

This Node captures the most recent user answer and displays it on a designated widget in the Agent Copilot workspace.

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Customization Nodes

Copilot: Adaptive Card Tile

This Node allows you to create and display adaptive cards in your Agent Copilot workspace.

Copilot: HTML Tile

This Node allows you to display customized HTML content in the Agent Copilot workspace.

Copilot: IFrame Tile

This Node allows you to embed external websites directly into the Agent Copilot workspace.

Copilot: Knowledge Tile

This Node allows you to provide human agents with potential answers to user questions.

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More Information