- Configuration Node — the Copilot: Set Grid Node to configure and arrange the tiles in the Agent Copilot grid.
- Plug-and-play widgets — plug-and-play widgets are Agent Copilot Nodes that require minimal configuration to integrate into the Agent Copilot workspace.
- Customization Nodes — Nodes that can provide advanced capabilities to the widgets in the Agent Copilot workspace.
Configuration Node
Copilot: Set Grid
This Node allows you to configure and arrange the tiles in the Agent Copilot grid.
Plug-and-Play Widgets
Copilot: Identity Tile
This Node displays and processes user-specific information directly in the widget of your Agent Copilot workspace.
Copilot: Next Action Tile
This Node determines the appropriate next step or action in a conversation or process based on the user’s input or the current context.
Copilot: Sentiment Tile
This Node performs sentiment analysis on the most recent input and provides insights into the emotional tone of the user.
Copilot: Transcript Tile
This Node captures the most recent user answer and displays it on a designated widget in the Agent Copilot workspace.
Customization Nodes
Copilot: Adaptive Card Tile
This Node allows you to create and display adaptive cards in your Agent Copilot workspace.
Copilot: HTML Tile
This Node allows you to display customized HTML content in the Agent Copilot workspace.
Copilot: IFrame Tile
This Node allows you to embed external websites directly into the Agent Copilot workspace.
Copilot: Knowledge Tile
This Node allows you to provide human agents with potential answers to user questions.