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In case, you cannot obtain credentials from logs of service-security in the way it is described in the Cognigy.AI installation process article, for example, because service-security service was restarted several times, or you have deleted and recreated Cognigy.AI installation, you need to drop service-security database to generate new initial credentials.
All Organizations and Users will be lost as a result of this operation. Perform this process only during initial Cognigy.AI setup.To generate new initial user credentials, run the following commands:
  1. Drop the collections in service-security database by connecting to the primary node of MongoDB. To determine the primary node, execute rs.status():
kubectl exec -it -n mongodb mongodb-0 bash
mongosh -u $MONGODB_ROOT_USER -p $MONGODB_ROOT_PASSWORD --authenticationDatabase admin
rs.status()
  1. Connect to the primary node, for example, if mongodb-0 is the primary node, and drop the collections in service-security database:
kubectl exec -it -n mongodb mongodb-0 bash
mongosh -u $MONGODB_ROOT_USER -p $MONGODB_ROOT_PASSWORD --authenticationDatabase admin
use service-security
db.users.drop()
db.organisations.drop()
exit
exit
  1. Restart the service-security deployment:
kubectl rollout restart -n=cognigy-ai deployment service-security
  1. Obtain the newly generated initial credentials from the logs of service-security deployment as usual:
kubectl logs -f -n=cognigy-ai --tail 100 deployment/service-security
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