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Cognigy.AI includes many pre-built Endpoints that you can configure.

Cognigy Endpoints

The following Endpoints are specific to the Cognigy.AI platform:

Generic Endpoints

The following Endpoints are provided for custom integrations:

Third-Party Endpoints

The following Endpoints provide integrations with third-party products:

8x8

Connect your AI Agent to the 8x8 platform.

Amazon Alexa

Connect Cognigy.AI to Amazonโ€™s voice AI devices like Echo, Echo Dot, and Echo Show.

Amazon Lex

Connect your Amazon Lex bots to Cognigy.AI via a Lambda function.

Avaya CPaaS

Connect your Cognigy.AI resources to an Avaya CPaaS phone number.

Azure Bot Services

Connect your AI Agent to all Azure Bot Service channels.

Bandwidth

Connect your AI Agent to the Bandwidth communications platform.

Dialogflow

Connect Cognigy Flows to all channels supported by Dialogflow.

Facebook (Meta) Messenger

Integrate with Facebookโ€™s messaging app and platform.

Genesys

Connect to Genesys Cloud CX using the Genesys Bot Connector.

Intercom

Connect with the Intercom live chat platform.

LINE Messenger

Integrate with the popular LINE messaging and voice app.

Microsoft Teams

Integrate your AI Agent with Microsoft Teams.

NICE CXone

Connect AI Agents to the NICE CXone platform.

RingCentral Engage

Customer engagement with built-in live chat and multichannel support.

Slack

Integrate with Slack for communication and collaboration.

Sunshine Conversations

Connect to multiple channels via Zendesk Sunshine Conversations.

Twilio

Connect to Twilio to handle voice interactions.

Twilio SMS

Connect to Twilio to handle chat interactions via SMS and WhatsApp.

Userlike

Integrate with the Userlike live-chat platform.

WhatsApp

Connect Cognigy resources to WhatsApp via the Meta Developer Dashboard.

Workplace by Facebook (Meta)

Integrate with Workplace by Facebook.

Zoom

Connect your AI Agent to the Zoom Contact Center platform.
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