Call Recording

Description

As of Cognigy.AI 4.96.0, AudioCodes Nodes and Generic Voice Nodes are deprecated. Flows with these Nodes continue to work, and you can still edit and clone them as well as export them as a Package. However, you can’t create new ones in Cognigy.AI 4.96 or later.
The full removal of AudioCodes Nodes is planned for Q2 2026. After the removal, AI Agents using these Nodes will stop working properly. We strongly recommend migrating to Voice Gateway Nodes before the removal date.

The Call Recording Node controls the voice recording capabilities of the conversation. Recording is done by the SBC (SRC) using the SIPRec protocol and functioning as the Session Recording Client (SRC). The session recording server (SRS) can be, for example, AudioCodes SmartTAP recording solution or any other SRS.

Parameter	Type	Description
Activity	Select	Whether to start or stop a call recording.
Call Recording Server	CognigyScript	Defines the SRS as an IP Group name (as configured on the SBC) to record the call.
Call Recording ID	CognigyScript	Defines the recording ID session, which is forwarded by the SBC to the SRS in the XML body.
Destination Username	CognigyScript	Defines the username that is used in the SIP Request-URI and To headers of the INVITE request for SIPRec.

Last modified on June 15, 2026

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